4.5/5

1178 Ratings

|

Julie Newcomer
Julie Newcomer via Google

The tech identified the problem and replaced the faulty part.

John Bilello
John Bilello via Google

Excellent service

Debbie Wible
Debbie Wible via Google

Very pleased with my experience. Michael was very courteous and knowledgeable. I would definitely recommend you to others.

Response from Owner

Thank you, Debbie, for sharing your positive experience. It's wonderful to hear that Michael's courteous and knowledgeable service met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words.

Steve Coleman
Steve Coleman via Google

Mike was fantastic!!! Got right to the problem Fixed it and made recommendations. OH BTW TELL MIKE…THE WATER IS NIW CONING OUT OF THE FRIDGE BUTTON. GREAT JOB MIKE !!!!

Response from Owner

Thank you so much for your kind words, Steve! We're thrilled to hear that Mike was able to address the issue promptly and provide helpful recommendations. It's great to know that the water is now coming out of the fridge button. We appreciate your feedback and will be sure to pass along your praise to Mike.

Michele Stauffer
Michele Stauffer via Google

Carlos was super nice and repaired our washing machine in under 15 minutes. Knew what the problem was and explained how to take care of it in the future!

Response from Owner

Thank you for sharing your positive experience with Carlos. We're delighted to hear that he was able to quickly identify and repair the issue with your washing machine, while also providing helpful advice for future care. Your feedback is greatly appreciated and will be shared with Carlos

Ria Holdaway
Ria Holdaway via Google

Great experience. They fixed my washing machine professionally and quickly. They were able to come to the house the next day. Highly recommend.

Response from Owner

Thank you so much, Ria, for your kind words and recommendation. We are thrilled to hear that you had a great experience with our service and that we could assist you promptly and professionally with your washing machine. Your satisfaction is important to us, and we appreciate your feedback.

Michael Endy
Michael Endy via Google

I was able to get a quick service appointment; the tech arrived on time; he was friendly, knowledgeable and efficient. The price was fair. All around, an excellent experience. I’d call them again.

Response from Owner

Thank you for your kind words, Michael. We're delighted to hear that you had an excellent experience with our service. It's wonderful to know that our technician was able to meet your expectations with his promptness, friendliness, and expertise. We appreciate your feedback and look forward to the opportunity to assist you again in the future.

Larry Sloan
Larry Sloan via Google

Quick response. Friendly. Knowledgeable

Response from Owner

Thank you, Larry, for your positive feedback. We're delighted to hear that you found our service quick, friendly, and knowledgeable. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

Linda Burklew
Linda Burklew via Google

Dial timer froze on dryer order parts came back 5 days replace with new parts working good have 1 year warranty on new parts

Response from Owner

Thank you for sharing your experience, Linda. We're glad to hear that your dryer is now working well with the new parts, and we appreciate your patience during the process. Your satisfaction is important to us, and we're happy to know you have peace of mind with the one-year warranty on your new parts.

Kelsey Wolfgang
Kelsey Wolfgang via Google

Knew what the problem was and quickly fixed it

Response from Owner

Kelsey, We are glad that Mr. Appliance Of Lititz was able to get your GE Oven back up and running quickly. We appreciate your feedback and look forward to serving you again in the future!

Gaetano Cappellini
Gaetano Cappellini via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Gaetano! We are thrilled that you had a positive experience with Mr. Appliance Of Lititz. If you ever need assistance in the future, please don't hesitate to reach out.

Alain Weaver
Alain Weaver via Google

Good communication. Quick diagnosis. Professional repair.

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance Of Lititz. Have a great day!

Larry Treadaway
Larry Treadaway via Google

The repair guy was here on time and did the job very professionally. I am very happy and pleased with the job

Response from Owner

Thank you for taking the time to share your positive experience with us, Larry! We are delighted to hear that our technician was able to provide you with professional and timely service. If you ever need assistance in the future, please don't hesitate to reach out.

Jack Richardson
Jack Richardson via Google

Mike was knowledgeable and precise. He was unable to fix it due to the high cost of a motor

Response from Owner

Thank you for taking the time to share your feedback, Jack. We're glad to hear that Mike provided you with knowledgeable and precise service, even though he was unable to fix the issue due to the high cost of a motor. We appreciate your understanding and hope to have the opportunity to serve you again in the future.

Justin & Megan Lyons
Justin & Megan Lyons via Google

Response from Owner

Thank you so much for the 5-star review, Megan! We are thrilled to hear that you had a positive experience with Mr. Appliance Of Lititz. We strive to provide top-notch service to all of our customers, and we are delighted to hear that we met your expectations. If you ever need assistance with your appliances in the future, please don't hesitate to reach out. Thank you for choosing Mr. Appliance Of Lititz!

Tara Rice
Tara Rice via Google

Tech figured out what was wrong right away and even though it was the plumbing and not the appliance, he helped me shut off the water. Explained I should def call plumber asap. Called on way gave me time to put dog away. Very friendly and knowledgeable guy. All over great experience.

Response from Owner

Thank you so much for taking the time to share your experience with us, Tara! We are glad to hear that our technician was able to assist you, even though it turned out to be a plumbing issue. We strive to provide friendly and knowledgeable service to all of our customers, and we are pleased to hear that you had a great experience.

Joanne McKee
Joanne McKee via Google

The repair expert checked the problem out and suggested the repairs and cost. We decided not to go ahead, but rather let the freezer die. We are in a retirement community and the only residents that have a floor freezer. The repair guy was very good at explaining the problem and accepted our decision with grace.

Response from Owner

Thank you for taking the time to share your experience with us, Johann. We appreciate your feedback and are glad to hear that our repair expert was able to explain the problem to you effectively. Thank you again for choosing Mr. Appliance Of Lititz.

Veronika Edwards
Veronika Edwards via Google

Mike was pleasant, friendly, knowledgeable and efficient.Everyone in the office are very pleasant.

Response from Owner

Thank you for taking the time to share your positive experience with Mike and our office staff. We are thrilled to hear that you found our team to be friendly and knowledgeable. We appreciate your feedback and hope to serve you again in the future.

Teresa DiAntonio
Teresa DiAntonio via Google

Response from Owner

Theresa, thank you for your 5 star review and for choosing Mr. Appliance of Lititz! We are so grateful that you gave us a chance !!

Jim Stoltzfus
Jim Stoltzfus via Google

Technician was great, and communication from the central office was well organized.

Response from Owner

Hi Jim, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Total number of 5 star reviews :1033

help icon
Contact Mr. Appliance today to schedule your next service!