4.5/5

1193 Ratings

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Jean Sollenberger
Jean Sollenberger via Google

Carlos did a great job

Response from Owner

Thank you, Jeannie, for sharing your positive experience. We're glad to hear that Carlos provided great service during your visit. Your feedback is truly appreciated.

James Herchelroath
James Herchelroath via Google

Courteous, prompt, and straight to the point . It was a commercial washing machine and brand specific. He told me they were unable to fix because there was no tech support for it. So there was no payment required for the tech to diagnose it because they couldn't fix it. I will have them back for future issues with other items .

Virginia Hoffman
Virginia Hoffman via Google

Very happy with quick service, and complete service !

Response from Owner

Thank you so much for sharing your positive experience, Virginia. It’s wonderful to hear that you were pleased with the prompt and thorough service. Your feedback is greatly appreciated.

Ligia Arias
Ligia Arias via Google

Response from Owner

Thank you so much for your five-star rating, Ligia. We appreciate you taking the time to share your positive experience and are glad to know you were satisfied with our service. Your feedback means a lot to our team.

Todd Shertzer
Todd Shertzer via Google

Response from Owner

Thank you so much for taking the time to leave a five-star rating. Your feedback is greatly appreciated by our team.

Elmer Haapala
Elmer Haapala via Facebook

Prompt friendly service. Great communication! I recommend.

Response from Owner

Thank you so much for the kind words Elmer ! We’re thrilled to hear you had a great experience with our team. Providing prompt service and clear communication is what we’re all about. We truly appreciate your recommendation!

Maria Curran
Maria Curran via Google

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance Of Lititz. Have a great day!

Kristen Posey
Kristen Posey via Google

Response from Owner

Thank you, Kristen, for the 5-star review! We’re thrilled that you had a positive experience with Mr. Appliance Of Lititz. We appreciate your support and look forward to serving you again in the future!

Sidney Jeffrey
Sidney Jeffrey via Google

I highly recommend this company. They were professional and fixed my washer quickly.

Response from Owner

Thank you so much for your 5 star review and recommendation, Sidney. We're delighted to hear that our team provided professional service and efficiently repaired your washer. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.

Konrad Fritz
Konrad Fritz via Google

Carlos was great - excellent service, on time, completed the repair quickly and found another problem that I wasn't aware of and fixed that as well with no extra charge. Would definitely recommend him as a technician!

Response from Owner

Thank you for taking the time to share your experience with us. We're delighted to hear that Carlos provided you with excellent service and was able to address all your appliance needs efficiently. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Carlos.

Julie Newcomer
Julie Newcomer via Google

The tech identified the problem and replaced the faulty part.

Response from Owner

We're glad to hear that you were very satisfied with our services. Thank you for working with us at Mr. Appliance Of Lititz, and we hope you have a great day.

John Bilello
John Bilello via Google

Excellent service

Response from Owner

Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance Of Lititz. Have a great day!

Debbie Wible
Debbie Wible via Google

Very pleased with my experience. Michael was very courteous and knowledgeable. I would definitely recommend you to others.

Response from Owner

Thank you, Debbie, for sharing your positive experience. It's wonderful to hear that Michael's courteous and knowledgeable service met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words.

Steve Coleman
Steve Coleman via Google

Mike was fantastic!!! Got right to the problem Fixed it and made recommendations. OH BTW TELL MIKE…THE WATER IS NIW CONING OUT OF THE FRIDGE BUTTON. GREAT JOB MIKE !!!!

Response from Owner

Thank you so much for your kind words, Steve! We're thrilled to hear that Mike was able to address the issue promptly and provide helpful recommendations. It's great to know that the water is now coming out of the fridge button. We appreciate your feedback and will be sure to pass along your praise to Mike.

Michele Stauffer
Michele Stauffer via Google

Carlos was super nice and repaired our washing machine in under 15 minutes. Knew what the problem was and explained how to take care of it in the future!

Response from Owner

Thank you for sharing your positive experience with Carlos. We're delighted to hear that he was able to quickly identify and repair the issue with your washing machine, while also providing helpful advice for future care. Your feedback is greatly appreciated and will be shared with Carlos

Ria Holdaway
Ria Holdaway via Google

Great experience. They fixed my washing machine professionally and quickly. They were able to come to the house the next day. Highly recommend.

Response from Owner

Thank you so much, Ria, for your kind words and recommendation. We are thrilled to hear that you had a great experience with our service and that we could assist you promptly and professionally with your washing machine. Your satisfaction is important to us, and we appreciate your feedback.

Michael Endy
Michael Endy via Google

I was able to get a quick service appointment; the tech arrived on time; he was friendly, knowledgeable and efficient. The price was fair. All around, an excellent experience. I’d call them again.

Response from Owner

Thank you for your kind words, Michael. We're delighted to hear that you had an excellent experience with our service. It's wonderful to know that our technician was able to meet your expectations with his promptness, friendliness, and expertise. We appreciate your feedback and look forward to the opportunity to assist you again in the future.

Larry Sloan
Larry Sloan via Google

Quick response. Friendly. Knowledgeable

Response from Owner

Thank you, Larry, for your positive feedback. We're delighted to hear that you found our service quick, friendly, and knowledgeable. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

Linda Burklew
Linda Burklew via Google

Dial timer froze on dryer order parts came back 5 days replace with new parts working good have 1 year warranty on new parts

Response from Owner

Thank you for sharing your experience, Linda. We're glad to hear that your dryer is now working well with the new parts, and we appreciate your patience during the process. Your satisfaction is important to us, and we're happy to know you have peace of mind with the one-year warranty on your new parts.

Kelsey Wolfgang
Kelsey Wolfgang via Google

Knew what the problem was and quickly fixed it

Response from Owner

Kelsey, We are glad that Mr. Appliance Of Lititz was able to get your GE Oven back up and running quickly. We appreciate your feedback and look forward to serving you again in the future!

Total number of 5 star reviews :1044

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