4.9/5

2076 Ratings

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Kris Frey
Kris Frey via Google

The technician was very polite and tidy with his work. I was three loads today and dried all perfectly.

Response from Owner

Thank you so much for your kind words! We're glad to hear that our technician was polite and kept everything tidy during the visit. It's great to know your dryer is working so well! If you ever need anything else, don't hesitate to reach out.

Jay Tee
Jay Tee via Google

Jose, was great! Hire 100 more employees just like him.

Response from Owner

Hi Jay, Thank you for your kind words for Jose! We will let him know of your appreciation.

Norah Savard
Norah Savard via Google

Great communication. On time! Very friendly!

Response from Owner

Hi Norah, Thank you so much for the kind words! We're glad to hear you had a great experience with us. It was a pleasure working with you, and we truly appreciate your support!

Kelley Devore
Kelley Devore via Google

Great, quick experience diagnosing and replacing the heating element in my dryer.

Response from Owner

Hi Kelley, Thank you for your wonderful review! We're thrilled to hear that you had a great and quick experience with us while diagnosing and replacing the heating element in your dryer. Your satisfaction is our top priority, and we appreciate you choosing Mr. Appliance. We look forward to assisting you again in the future!

Paula Mullett
Paula Mullett via Google

prompt and excellent service

Response from Owner

Ronald - Thank you for your review! We're happy to hear that you had a great and quick experience with us. Your satisfaction is our top priority, and we appreciate you choosing Mr. Appliance. We look forward to assisting you again in the future!

T M
T M via Google

Timely and professional. Highly recommend

Response from Owner

Thank you for your great review! We're excited to hear that you had a good and quick experience with us. We appreciate your recommendation as your satisfaction is our top priority, and we appreciate you choosing Mr. Appliance. We look forward to assisting you again in the future!

Brad Bartlett
Brad Bartlett via Google

Jose from Mr Appliance did a great job. Highly recommend this business.

Response from Owner

Thank you for your great feedback! I'm glad to hear you were so happy with Jose's work. I've shared your comments with him. Your recommendation means a lot to us. I know this was our third repair with you, and I greatly appreciate your loyalty. If you need any assistance in the future, don't hesitate to reach out! Valerie Stewart, Owner

Sharon Nicholson
Sharon Nicholson via Google

I was impressed with the office personnel as well as the technician that took care of my issue Kevin he was very professional helpful explained everything and left my home perfect. Thank you for the excellent care.

Response from Owner

Sharon - thank you for your kinds words. Kevin is a terrific technician and has a strong focus on customer service. It was a pleasure working with you and I value your business. We look forward to serving you again. -- Valerie Stewart, Owner

Legacy Team
Legacy Team via Google

Our tech responded timely and installed part for microwave fan issue. Wore booties, clean appearance and even cleaned up kitchen grease on fan area!. 5 stars and Valerie owner is top notch as well. Thank you Mr Appliance of Littleton!

Response from Owner

Thank you, Jeff! It's always a pleasure to work with you and your team. I greatly value your business and will share your comments with Jose. -- Valerie Stewart, Owner

Mitch Pullam
Mitch Pullam via Google

Jose the technician was very thorough and professional, thank you Mr. A!

Response from Owner

Mitch - thanks so much for the five stars and your comments! I've shared your comments with Jose -- he is really a terrific tech. I greatly appreciate your business. -- Valerie Stewart, Owner

Break Of Dawn
Break Of Dawn via Google

Response from Owner

Hello - thank you for the five stars! We appreciate you taking the time to rate us. Your business is valued! -- Valerie Stewart, Owner.

Gaylene McIntosh
Gaylene McIntosh via Google

We were very pleased with the customer service to meet every need we had!!! The service man showed up on time and performed everything in a timely matter!! We will definitely use them again!!!!!

Response from Owner

Thank you for your wonderful feedback! I'm thrilled to hear that our customer service met your needs and that our service technician was punctual and efficient. Your satisfaction is our priority, and we're looking forward to serving you again in the future! Valerie Stewart, Owner

batman850800
batman850800 via Google

Very responsive. Polite. Accepted responsibility for a scheduling conflict and promptly rescheduled to the customer’s satisfaction.

Response from Owner

Thank you for your positive feedback! We're glad to hear that our team was responsive and owned up to the scheduling conflict. Customer satisfaction is our top priority, and we appreciate your understanding and support. We look forward to serving you again! Thank you for your business. Valerie Stewart, Owner

Patrick Friel
Patrick Friel via Google

The technician had a direct line to the manufacturer to diagnose the problem and had the parts on hand to fix it immediately. Great!

Response from Owner

Thank you for your positive feedback! I'm glad to hear that our technician was able to efficiently diagnose and resolve your issue on the spot. Providing quick and effective service is our priority, and it's great to know we met your expectations. We appreciate your support and your business! Valerie Stewart, Owner

Debbie Aragon
Debbie Aragon via Google

We've had Mr. Appliance come out for two appliances in the last year - one time to replace the ice maker in an otherwise fully functioning refrigerator, and most recently to diagnose/repair a dishwasher. The dishwasher required two visits replacing two different parts, but the response was quick and it works great again. Both times the techs that came out were very friendly and professional. Would definitely call on them again if the need arises!

Response from Owner

Thank you for your wonderful review, Deborah! I'm very happy to hear that our team provided you with friendly and professional service during both of your appliance repairs. It's great to know that your refrigerator and dishwasher are both functioning well again. I appreciate your trust in us and look forward to assisting you in the future if the need arises! -- Valerie Stewart, Owner Valerie Stewart, Owner

Scot Anderson
Scot Anderson via Google

The service I received was beyond excellent . Patrick and Kevin are wonderful. Patrick kept in touch with me through the process letting me know who was going to be helping me and following up with his schedule and making sure he arrive. Kevin, my technician went above and beyond to repair my grill. He was very nice and polite and made sure I understood what was wrong and what he was doing to repair it. Very grateful for wonderful service. Will be calling them for all our appliance repairs. Barbara Anderson

Response from Owner

Thank you for your review! I'm thrilled to hear that Patrick and Kevin provided you with such excellent service and effective communication throughout your experience. I will make sure to share your comments with both of them. It's great to know that Kevin went above and beyond with your grill repair while keeping you informed. We appreciate your trust in us for your appliance repairs and look forward to assisting you again in the future. -- Valerie Stewart, Owner Valerie Stewart, Owner

Kevin Delang
Kevin Delang via Google

They were great! They came out the day after I called, communicated arrival via text, got the part in a few days and my dishwasher was fixed for a fair price. I would highly recommend them.

Response from Owner

Kevin - Thank you so much for your kind words! I'm thrilled to hear you had a positive experience with our service — from the quick response and clear communication to the timely repair and fair pricing. It was a pleasure helping you get your dishwasher back in working order. I truly appreciate your recommendation and look forward to assisting you again in the future if needed! -- Valerie Stewart, Owner

Sean Buchanan
Sean Buchanan via Google

Kevin was great. Super nice guy. Saved us from having to buy a new dishwasher

Response from Owner

Sean - Thank you so much for the kind words! I’m really glad Kevin could help and that you didn’t have to replace your dishwasher. I've shared your comments with Kevin. He's a terrific technician. I appreciate you taking the time to leave a review! Thank you for your business! -- Valerie Stewart, Owner

M P
M P via Google

They fit us in same day and did everything they could to save our weekend of birthday parties and hosting Easter.

Response from Owner

MP - thank you for your comments! I'm so glad we were able to get your appliance repaired in time for the fun! I greatly appreciate your business. -- Valerie Stewart, Owner

Sahel Khorshidian
Sahel Khorshidian via Google

Response from Owner

Sahel - thank you for the five stars. I'm glad we were able to repair your Bosch Microwave. I value your business and look forward to serving you again. -- Valerie Stewart, Owner

Total number of 5 star reviews :1925

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