4.9/5

2069 Ratings

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Sharon Nicholson
Sharon Nicholson via Google

I was impressed with the office personnel as well as the technician that took care of my issue Kevin he was very professional helpful explained everything and left my home perfect. Thank you for the excellent care.

Response from Owner

Sharon - thank you for your kinds words. Kevin is a terrific technician and has a strong focus on customer service. It was a pleasure working with you and I value your business. We look forward to serving you again. -- Valerie Stewart, Owner

Legacy Team
Legacy Team via Google

Our tech responded timely and installed part for microwave fan issue. Wore booties, clean appearance and even cleaned up kitchen grease on fan area!. 5 stars and Valerie owner is top notch as well. Thank you Mr Appliance of Littleton!

Response from Owner

Thank you, Jeff! It's always a pleasure to work with you and your team. I greatly value your business and will share your comments with Jose. -- Valerie Stewart, Owner

Mitch Pullam
Mitch Pullam via Google

Jose the technician was very thorough and professional, thank you Mr. A!

Response from Owner

Mitch - thanks so much for the five stars and your comments! I've shared your comments with Jose -- he is really a terrific tech. I greatly appreciate your business. -- Valerie Stewart, Owner

Break Of Dawn
Break Of Dawn via Google

Response from Owner

Hello - thank you for the five stars! We appreciate you taking the time to rate us. Your business is valued! -- Valerie Stewart, Owner.

Gaylene McIntosh
Gaylene McIntosh via Google

We were very pleased with the customer service to meet every need we had!!! The service man showed up on time and performed everything in a timely matter!! We will definitely use them again!!!!!

Response from Owner

Thank you for your wonderful feedback! I'm thrilled to hear that our customer service met your needs and that our service technician was punctual and efficient. Your satisfaction is our priority, and we're looking forward to serving you again in the future! Valerie Stewart, Owner

batman850800
batman850800 via Google

Very responsive. Polite. Accepted responsibility for a scheduling conflict and promptly rescheduled to the customer’s satisfaction.

Response from Owner

Thank you for your positive feedback! We're glad to hear that our team was responsive and owned up to the scheduling conflict. Customer satisfaction is our top priority, and we appreciate your understanding and support. We look forward to serving you again! Thank you for your business. Valerie Stewart, Owner

Patrick Friel
Patrick Friel via Google

The technician had a direct line to the manufacturer to diagnose the problem and had the parts on hand to fix it immediately. Great!

Response from Owner

Thank you for your positive feedback! I'm glad to hear that our technician was able to efficiently diagnose and resolve your issue on the spot. Providing quick and effective service is our priority, and it's great to know we met your expectations. We appreciate your support and your business! Valerie Stewart, Owner

Debbie Aragon
Debbie Aragon via Google

We've had Mr. Appliance come out for two appliances in the last year - one time to replace the ice maker in an otherwise fully functioning refrigerator, and most recently to diagnose/repair a dishwasher. The dishwasher required two visits replacing two different parts, but the response was quick and it works great again. Both times the techs that came out were very friendly and professional. Would definitely call on them again if the need arises!

Response from Owner

Thank you for your wonderful review, Deborah! I'm very happy to hear that our team provided you with friendly and professional service during both of your appliance repairs. It's great to know that your refrigerator and dishwasher are both functioning well again. I appreciate your trust in us and look forward to assisting you in the future if the need arises! -- Valerie Stewart, Owner Valerie Stewart, Owner

Scot Anderson
Scot Anderson via Google

The service I received was beyond excellent . Patrick and Kevin are wonderful. Patrick kept in touch with me through the process letting me know who was going to be helping me and following up with his schedule and making sure he arrive. Kevin, my technician went above and beyond to repair my grill. He was very nice and polite and made sure I understood what was wrong and what he was doing to repair it. Very grateful for wonderful service. Will be calling them for all our appliance repairs. Barbara Anderson

Response from Owner

Thank you for your review! I'm thrilled to hear that Patrick and Kevin provided you with such excellent service and effective communication throughout your experience. I will make sure to share your comments with both of them. It's great to know that Kevin went above and beyond with your grill repair while keeping you informed. We appreciate your trust in us for your appliance repairs and look forward to assisting you again in the future. -- Valerie Stewart, Owner Valerie Stewart, Owner

Kevin Delang
Kevin Delang via Google

They were great! They came out the day after I called, communicated arrival via text, got the part in a few days and my dishwasher was fixed for a fair price. I would highly recommend them.

Response from Owner

Kevin - Thank you so much for your kind words! I'm thrilled to hear you had a positive experience with our service — from the quick response and clear communication to the timely repair and fair pricing. It was a pleasure helping you get your dishwasher back in working order. I truly appreciate your recommendation and look forward to assisting you again in the future if needed! -- Valerie Stewart, Owner

Sean Buchanan
Sean Buchanan via Google

Kevin was great. Super nice guy. Saved us from having to buy a new dishwasher

Response from Owner

Sean - Thank you so much for the kind words! I’m really glad Kevin could help and that you didn’t have to replace your dishwasher. I've shared your comments with Kevin. He's a terrific technician. I appreciate you taking the time to leave a review! Thank you for your business! -- Valerie Stewart, Owner

M P
M P via Google

They fit us in same day and did everything they could to save our weekend of birthday parties and hosting Easter.

Response from Owner

MP - thank you for your comments! I'm so glad we were able to get your appliance repaired in time for the fun! I greatly appreciate your business. -- Valerie Stewart, Owner

Sahel Khorshidian
Sahel Khorshidian via Google

Response from Owner

Sahel - thank you for the five stars. I'm glad we were able to repair your Bosch Microwave. I value your business and look forward to serving you again. -- Valerie Stewart, Owner

Phil St. Romain
Phil St. Romain via Google

Very professional operation. On time at home. Excellent communication with us through text email and phone calls. They diagnosed the problem , ordered parts and installed them within two days. Our tenants are very happy now. Would highly recommend Mr. Appliance of Littleton.

Response from Owner

Phil - it's always been a pleasure serving you. I greatly appreciate the kind comments and your business. -- Valerie Stewart, Owner

Debra Behnke
Debra Behnke via Google

Jose was very professional and did a great job.

Response from Owner

Debra - thank you for your comment about Jose. He is a true professional and quite talented. I appreciate you taking the time to comment and I'll share the comment with him. I also want to thank you for your business! -- Valerie Stewart, Owner.

Ronald Keene
Ronald Keene via Google

Good communication from company and repairman. Problem diagnosed quickly and repair was prompt 😀

Response from Owner

Donald - thank you for taking the time to write a review. I'm glad your experience with the repair of your Frigidaire Microwave was positive. We pride ourselves on our communication! Thank you for your business! -- Valerie Stewart, Owner

Regina Welch
Regina Welch via Google

Kevin was prompt and thorough in his investigation of the problem of our oven. He offered two solutions and presented the pros and cons of both. Overall, our communication with Mr. Appliance was professional and courteous.

Response from Owner

Regina - thank you for taking the time to write a review. I appreciate your kind words about Kevin. We pride ourselves on our professionalism. I'm glad we were able to repair your Kenmore Oven. Thank you very much for your business! -- Valerie Stewart, Owner

Dave Kostic
Dave Kostic via Google

Response from Owner

Dave - thank you for the five stars. I'm glad we were able to repair your Maytag washer. I look forward to serving you again. Thank you for your business! -- Valerie Stewart, Owner

Kristan Ouimette
Kristan Ouimette via Google

Jose was awesome! He was so fast and knows his stuff! Super cool guy also! He kept me informed the whole way and fixed my washer way faster than I expected it to be done! Fast and efficient, alway a great combo!

Response from Owner

Kristan - thank you for your review. I've shared it with Jose. He's fairly new on our team, and he's doing a great job. Glad you liked him! I appreciate your feedback and value your business! We look forward to serving you again. -- Valerie Stewart, Owner

Daniel Elwell
Daniel Elwell via Google

Response from Owner

Dan - thanks for taking the time to give us this rating. We're happy to have repaired your dryer. Enjoy your weekend! -- Valerie Stewart, Owner

Total number of 5 star reviews :1919

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