4.9/5

1101 Ratings

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Helene Gordon
Helene Gordon via Google

Ryan Sissel
Ryan Sissel via Google

Response from Owner

Thank you for the 5-star rating, TIFFANY! We appreciate your support and are glad to know you had a positive experience with us. Thank You! - Mr Appliance of Louisville Team

Brian Woodring
Brian Woodring via Google

Timely, professional, and efficient.

Response from Owner

Thank you for your excellent feedback, Brian! We’re thrilled to hear that you found our service timely, professional, and efficient. Your satisfaction is our priority, and we look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Lee Greenwell
Lee Greenwell via Google

Response from Owner

Thank you for your 5-star rating, Lee! We appreciate your support and look forward to serving you again. Thank You! - Mr Appliance of Louisville Team

Debbie Sitlinger
Debbie Sitlinger via Google

Nice, efficient and knowledgeable!

Response from Owner

Thank you for your kind words, Deborah! We're thrilled to hear that you found our service nice, efficient, and knowledgeable. We appreciate your support and look forward to serving you again! Thank You! - Mr Appliance of Louisville Team

Cheri Hauber
Cheri Hauber via Google

Electrical outage caused our master board to fail. Board was rebuilt and reinstalled. Great work!

Response from Owner

Thank you for your positive feedback, Cheri! We're glad to hear that we could help with your electrical issue and get everything back up and running smoothly. Your satisfaction is our top priority! Thank You! - Mr Appliance of Louisville Team

Amber Jansen
Amber Jansen via Google

Our tech, Liam, was super helpful and respectful.

Response from Owner

Thank you for your kind words, Amber! We're thrilled to hear that Liam provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr Appliance of Louisville Team

Anita King
Anita King via Google

Th technician Rand was wonderful. Showed up on time, immediately found the problem and fixed it. Professional and knowledgeable.

Response from Owner

Thank you for your kind words, Anita! We're glad to hear that Rand provided you with excellent service and resolved the issue promptly. Your satisfaction is important to us, and we appreciate your feedback!

Eric Chadwick
Eric Chadwick via Google

We will definitely call Mr. Appliance of Louisville for all our refrigerator needs. It's a wonderful company--highly recommend!!!!!

Response from Owner

Thank you for the opportunity to service your Kenmore Refrigerator. It's good to hear William was able to determine where the leak was coming from and get you leak free again. If we can help in any way in the future just give us a call.

Denna Bowman
Denna Bowman via Google

Drew with Mr. Appliance did a great job repairing my dishwasher. He was very thorough, polite, and cleaned up when he finished. I highly recommend Mr. Appliance for your repairs. If I need any more repairs, I will be calling them!!

Response from Owner

Glad to hear your experience with Drew and Mr. Appliance of Louisville was a good one. I'm sure it will be good to have your Bosch dishwasher working again for the holiday rush. If we can help you in future in any way just give us a call.

Todd Shawver
Todd Shawver via Google

Response from Owner

Thank you for taking the time to leave William and Mr. Appliance of Louisville a review. I'm glad William was able to get your Maytag Washer working again as it should. If we can help in any way in the future just give us a call.

Mellany Zanetti
Mellany Zanetti via Google

I’ve used this service twice now and they are always punctual and have taken care of the issues I had thoroughly and quickly. 100% satisfied.

Response from Owner

Thank you so much for taking the time to leave us a review. I'm so glad your experience was a good one. No greater flattery than to have someone use our services more than once. If we can help you in any way in the future please just give us a call.

Ron Koff
Ron Koff via Google

Tech the BEST

Response from Owner

Thank you so much as an owner nothing we can hear better. I'm glad you had a great experience. If we can help in any way in the future just give us a call.

Debbie Fisher
Debbie Fisher via Google

I have finally found the only appliance repair company I will ever use! Drew was the poster child for what customer service looks like. He was knowledgeable, professional and personable. Our freezer leek was immediately diagnosed and repaired to our satisfaction. He came prepared to protect the work surface and our hardwood flooring, and left no mess. I can’t recommend them enough, and I hope Drew will be our technician should we need future repairs or service.

Response from Owner

That's awesome thank you so much for letting us know about your experience. Glad that drew was able to determine where the leak was coming from on your GE Refrigerator and get that fixed for you. All our techs work hard to take good care of our customers but glad you found one you're truly comfortable with. If we (or Drew) can help in any way please just let us know.

Patrick Mossholder
Patrick Mossholder via Google

Response from Owner

It's always good to hear our customers were satisfied with the service and work pre-formed. I'm glad William was able to get the leak stopped on your GE Refrigerator and get it working as it should again. If we can help in any way with your appliances just give us a call.

Julie Purcell
Julie Purcell via Google

Very friendly and capable service person.

Response from Owner

Thank you for the opportunity for Mr. Appliance of Louisville to work on your Midea Washer. Looks like Tyler was able to get the torn boot replaced and get it running again like new. We work on all makes and models so if we can help in the future in any way just give us a call.

Saurabh Deshpande
Saurabh Deshpande via Google

Response from Owner

Thank you so much for giving us the opportunity to service your Frigidaire Microwave. I also want to let you know you have helped us improve our business. I know Tyler originally came out and did not have the oven cart to pull your wall oven to service. We have now put in place when Microwaves are booked to ask that question to make sure we have all needed to service our customers correctly. If we can ever help with anything about appliances for you just give us a call.

Joni Connelly
Joni Connelly via Google

Liam was excellent. He was knowledgeable and very nice.

Response from Owner

We appreciate the opportunity to service your appliances. It's good to hear your experience was a good one. Here at Mr. Appliance of Louisville our goal is to try and create value and a good experience for all our customers when having an appliance breakdown is not a good one. Glad Liam was able to get your ice maker working again on your Whirlpool fridge. If we can help in any way in the future just give us a call.

David Morgan
David Morgan via Google

Very professional, on time and reasonable prices - a trifecta in the repair business

Response from Owner

Thank you so much for taking the time to leave Ethan and Mr. Appliance of Louisville a review. We are blessed to have some really great techs (people) working for us. Glad he was able to determine why your Maytag washer was not draining and get that fixed for you. If we can help in any way in the future just give us a call.

Alexis Georges
Alexis Georges via Google

Very professional and on time thank you and keep up the amazing work.

Response from Owner

Thank you so much for taking the time to leave Mr. Appliance of Louisville a review. As an owner it's always good to hear about our customers experience, especially when it's good. If we can help you in any way in the future just give us a call.

Total Number of Reviews:1101

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