Todd Shawver
Todd Shawver via Google

Response from Owner

Thank you for taking the time to leave William and Mr. Appliance of Louisville a review. I'm glad William was able to get your Maytag Washer working again as it should. If we can help in any way in the future just give us a call.

Mellany Zanetti
Mellany Zanetti via Google

I’ve used this service twice now and they are always punctual and have taken care of the issues I had thoroughly and quickly. 100% satisfied.

Response from Owner

Thank you so much for taking the time to leave us a review. I'm so glad your experience was a good one. No greater flattery than to have someone use our services more than once. If we can help you in any way in the future please just give us a call.

Ron Koff
Ron Koff via Google

Tech the BEST

Response from Owner

Thank you so much as an owner nothing we can hear better. I'm glad you had a great experience. If we can help in any way in the future just give us a call.

Debbie Fisher
Debbie Fisher via Google

I have finally found the only appliance repair company I will ever use! Drew was the poster child for what customer service looks like. He was knowledgeable, professional and personable. Our freezer leek was immediately diagnosed and repaired to our satisfaction. He came prepared to protect the work surface and our hardwood flooring, and left no mess. I can’t recommend them enough, and I hope Drew will be our technician should we need future repairs or service.

Response from Owner

That's awesome thank you so much for letting us know about your experience. Glad that drew was able to determine where the leak was coming from on your GE Refrigerator and get that fixed for you. All our techs work hard to take good care of our customers but glad you found one you're truly comfortable with. If we (or Drew) can help in any way please just let us know.

Patrick Mossholder
Patrick Mossholder via Google

Response from Owner

It's always good to hear our customers were satisfied with the service and work pre-formed. I'm glad William was able to get the leak stopped on your GE Refrigerator and get it working as it should again. If we can help in any way with your appliances just give us a call.

Julie Purcell
Julie Purcell via Google

Very friendly and capable service person.

Response from Owner

Thank you for the opportunity for Mr. Appliance of Louisville to work on your Midea Washer. Looks like Tyler was able to get the torn boot replaced and get it running again like new. We work on all makes and models so if we can help in the future in any way just give us a call.

Saurabh Deshpande
Saurabh Deshpande via Google

Response from Owner

Thank you so much for giving us the opportunity to service your Frigidaire Microwave. I also want to let you know you have helped us improve our business. I know Tyler originally came out and did not have the oven cart to pull your wall oven to service. We have now put in place when Microwaves are booked to ask that question to make sure we have all needed to service our customers correctly. If we can ever help with anything about appliances for you just give us a call.

Joni Connelly
Joni Connelly via Google

Liam was excellent. He was knowledgeable and very nice.

Response from Owner

We appreciate the opportunity to service your appliances. It's good to hear your experience was a good one. Here at Mr. Appliance of Louisville our goal is to try and create value and a good experience for all our customers when having an appliance breakdown is not a good one. Glad Liam was able to get your ice maker working again on your Whirlpool fridge. If we can help in any way in the future just give us a call.

David Morgan
David Morgan via Google

Very professional, on time and reasonable prices - a trifecta in the repair business

Response from Owner

Thank you so much for taking the time to leave Ethan and Mr. Appliance of Louisville a review. We are blessed to have some really great techs (people) working for us. Glad he was able to determine why your Maytag washer was not draining and get that fixed for you. If we can help in any way in the future just give us a call.

Alexis Georges
Alexis Georges via Google

Very professional and on time thank you and keep up the amazing work.

Response from Owner

Thank you so much for taking the time to leave Mr. Appliance of Louisville a review. As an owner it's always good to hear about our customers experience, especially when it's good. If we can help you in any way in the future just give us a call.

Crystal Brown
Crystal Brown via Google

Randy is the most friendliest and knowledgeable about appliances. He spoke highly about the company he works for showed great respect. I feel comfortable calling him anytime I need my appliances fixed and trust in his ability and the quality of his work. I will for sure be using this service again! Thanks, Crystal

Response from Owner

That's awesome. Glad Randy took really good care of you. I have already sent your review to him and thank him for taking such good care of you. Glad Randy was able to GE Monogram fridge cooling again. If we can help you in any way in the future just give us a call.

Johnnie Theriac
Johnnie Theriac via Google

Drew arrived within time frame stated and replaced soap pump on washer as scheduled. He checked to ensure pump worked by running a short cycle. Drew was very courteous and took precautions to prevent any damage to the house while performing his work.

Response from Owner

Thank you so much for taking the time to leave Drew and Mr. Appliance of Louisville a review. We are having a quarterly meeting this morning and I'm going to thank him in front of his peers. I'm glad he was able to get your Maytag soap dispenser working again on washer. If we can help in any way in the future just give us a call.

Francis Bertrand
Francis Bertrand via Google

Drew arrived right on time and quickly proceeded to fix my clothes washer! His diagnosis was correct and he brought the part that he had diagnosed! Within 30 minutes my problem was solved! It is a pleasure to work with Mr. Appliance! Thanks again!

Response from Owner

Thank you for taking the time to leave Drew and Mr. Appliance of Louisville a review. Glad he was able to help with the balancing and the they controls to make them work as they should. We work on all makes and models so if we can help in any way let me know.

Katherine Lurie
Katherine Lurie via Google

On time & courteous. He was knowledgeable & efficient.

Response from Owner

Thank you for giving Tyler and Mr. Appliance of Louisville the opportunity to service your Miele washer. Glad he was able to determine why it was not draining and get you taken care of. If we can help in the future in any way just give us a call.

Andrew DelVisco
Andrew DelVisco via Google

Response from Owner

Thank you for taking the time to leave Mr. Appliance of Louisville and Tyler a review. Glad he was able to determine the idler pulley had seized up on LG Dryer and get it replaced. We work on all makes and models so if you have a problem or question with any of your appliances just give us a call.

Tracy Davidson
Tracy Davidson via Google

Response from Owner

Thank for taking the time to leave Drew and Mr. Appliance of Louisville a review. Glad Drew was able to figure out the leak on your GE washer and get it fixed for you. If we can help in any way in the future just give us a call.

Josh Poynter
Josh Poynter via Google

Response from Owner

Thank you for giving Brent and Randy the opportunity to service your Samsung Refrigerator. Glad they were able to give you different options to get it back to cooling again. If we can help in any way in the future just give us a call.

Kim Mathews
Kim Mathews via Google

Response from Owner

Thank you for the opportunity to service your appliances a second time. Nothing better than a customer will to use your services more than once. I'm glad Liam was able to determine why your Amana dryer would not turn on and get that fixed quickly for you. If we can every help with anything just give our office a call.

Stanley Sexton
Stanley Sexton via Google

Response from Owner

Thank you so much for giving Tyler and Mr. Appliance of Louisville the opportunity to service your Whirlpool Refrigerator. Glad he was able to put it through test and determine the ice maker itself was not calling for water from the inlet water valve. Glad he was able to get your Refrigerator making ice again quickly. If we can help in any way in the future just give us a call even if it just a question. Hope you have a great day.

Gregg Budenaers
Gregg Budenaers via Google

Ryan was an excellent, professional technician! He diagnosed my dishwasher in short order and promptly fixed my subzero freezer door. I will DEFINITELY call Mr. Appliance for future repair needs!!

Response from Owner

Thank you for taking the time to leave Ryan and Mr. Appliance of Louisville a review. Ryan was able to determine the problem with your Subzero ice maker and get it back running again. Thank you for allowing us to service your appliances since 2017.

Total Number of Reviews:1091

help icon
Contact Mr. Appliance today to schedule your next service!