4.8/5

387 Ratings

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Peggy Simpson
Peggy Simpson via Google

Good communication. Timely. Efficient.

Response from Owner

Thank you for your positive feedback! We're glad to hear that you appreciated our communication and efficiency. Your satisfaction is our priority, and we look forward to serving you again. - Mr. Appliance of Madison, WI

Kayla Haffley
Kayla Haffley via Google

The technician, David, I had was very thoughtful and hard working. Even when the diagnostic process was more complicated than initially thought, he kept working at it and eventually found the solution. Even though it took longer, we were only charged for the initial quoted time. A very good experience. Recommend.

Response from Owner

Thank you for your positive feedback, Kayla! We're thrilled to hear that David provided thoughtful and diligent service. It's great to know that you appreciated his dedication to finding the solution without extra charges. Your recommendation means a lot to us, and we look forward to serving you again in the future! - Mr. Appliance of Madison, WI

Art Wagner
Art Wagner via Google

Did a great job, very professional. Would use them again.

Response from Owner

Thank you for your positive feedback! We're glad to hear you had a great experience and found our team professional. We look forward to serving you again in the future. Your support means a lot to us! - Mr. Appliance of Madison, WI

Lea Kane
Lea Kane via Google

Fast service and well-priced - Taylor was great!

Response from Owner

Thank you for your positive feedback, Lea! We're glad to hear you had a great experience with Taylor and appreciated our fast service and pricing. We look forward to serving you again! - Mr. Appliance of Madison, WI

John Benton
John Benton via Google

Taylor did a great job! Really appreciate his feedback.

Response from Owner

Thank you for your feedback! We're glad to hear that Taylor provided you with great service and valuable feedback. Your satisfaction is important to us, and we appreciate your support. - Mr. Appliance of Madison, WI

Jamie Breininger
Jamie Breininger via Google

Best refrigerator and freezer repair I’ve had in years! Very professional, explained things well, very knowledgeable!

Response from Owner

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our refrigerator and freezer repair service. Our team strives to provide professional and knowledgeable assistance, and it's great to know that it made a difference for you. We appreciate your feedback and hope to assist you again in the future! - Mr. Appliance of Madison, WI

Kelly Marie Osborn
Kelly Marie Osborn via Google

They were able to get someone to replace the pump on my washer next day. The repair person was there at exactly 8 am. He was very professional, yet friendly. The fee seemed reasonable. I can’t think of any reason not to call Mr. Appliance next time something breaks.

Response from Owner

Thank you for your wonderful feedback, Kelly! We're thrilled to hear that we could address your washer issue promptly and that our technician provided a professional and friendly experience. Your satisfaction and trust mean a lot to us, and we look forward to serving you again in the future whenever you need assistance. - Mr. Appliance of Madison, WI

Alyssa Hummel
Alyssa Hummel via Google

Informative; explained the process of what was wrong and why. Overall great service.

Response from Owner

Thank you for your wonderful feedback, Alyssa! We’re glad to hear that you found our service informative and that we could clearly explain the process to you. Your satisfaction is our priority, and we appreciate your support! - Mr. Appliance of Madison, WI

Adam Christenson
Adam Christenson via Google

Taylor was very knowledgeable and helpful. Thank you!

Response from Owner

We're thrilled to hear that Taylor provided you with excellent service! Thank you for your kind words and for taking the time to share your experience. We appreciate your support and hope to see you again soon! - Mr. Appliance of Madison, WI

Marek Rogal
Marek Rogal via Google

Fast and excellent service.

Response from Owner

Thank you for your positive feedback! We're glad to hear that you were pleased with our fast and excellent service. Your satisfaction is our top priority, and we look forward to serving you again soon. - Mr. Appliance of Madison, WI

John Jones
John Jones via Google

I would highly recommend!

Response from Owner

Thank you for your fantastic review and recommendation! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! - Mr. Appliance of Madison, WI

John Degraff
John Degraff via Google

Response from Owner

Thank you for your five-star rating! We're glad to know you had a great experience. Your satisfaction is our priority, and we hope to see you again soon. - Mr. Appliance of Madison, WI

Shannon Derlein
Shannon Derlein via Google

Great service and knowledge!

Response from Owner

Thank you for your wonderful feedback, Shannon! We appreciate your recognition of our service and expertise. We're glad to hear you had a positive experience and look forward to assisting you again in the future. - Mr. Appliance of Madison, WI

Erin Haselwander
Erin Haselwander via Google

Taylor S was extremely knowledgeable and helpful. I would definitely call Mr. Appliance again in the future.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Taylor S provided you with excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future. - Mr. Appliance of Madison, WI

Louise Valdovinos
Louise Valdovinos via Google

Response from Owner

Thank you for your fantastic rating! We appreciate your support and look forward to serving you again soon. - Mr. Appliance of Madison, WI

Rich Derks
Rich Derks via Google

Taylor is A plus.

Response from Owner

Thank you for your fantastic feedback! We're thrilled to hear that Taylor provided you with outstanding service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. - Mr. Appliance of Madison, WI

User Wisconsin
User Wisconsin via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and look forward to serving you again. - Mr. Appliance of Madison, WI

Diana Longfield
Diana Longfield via Google

Perfect experience - very professional and comprehensive - and quick

Response from Owner

Thank you for your positive feedback, Diana! We're thrilled to hear you had a perfect experience with our professional and efficient service. Your satisfaction is our priority, and we look forward to serving you again! - Mr. Appliance of Madison, WI

Donna Frisque
Donna Frisque via Google

They were very friendly and professional. Tyler was very knowledgeable! I will have them back

Response from Owner

Thank you for your wonderful review, Donna! We're thrilled to hear that you had a positive experience with Tyler and our team. We look forward to serving you again! - Mr. Appliance of Madison, WI

Mandy Kleba
Mandy Kleba via Google

He did a great job! Was on time, wore shoe covers, was friendly, was fast, and was so knowledgeable!! I will definitely use this company again!

Response from Owner

Thank you for your wonderful review, Mandy! We're thrilled to hear that you were pleased with our service and the professionalism of our team. We look forward to assisting you again in the future! - Mr. Appliance of Madison, WI

Total number of 5 star reviews :359

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