Total number of 5 star reviews :766
Although they couldn't get the parts to repair the appliance, they kept me informed throughout the process. Repairman was knowledgeable and cleaned up after.
Excellent job. Was a to analyze problem and fix . Very happy.
My ice maker quit working. We called Mr Appliance of Mechanicsburg. They were very accommodating time wise and were very reasonably priced. Our technician was James. He figured out our problem and ordered our part. Very knowledgeable and a very kind, friendly man Marked their phone number into my phone hoping I won't need them again but if needed they will be my first call.
Mr. Appliance responded back quickly to set up an appt. We received a text message with the service employees picture who would be performing the service for purpose of recognition. The service person was very knowledgeable and assessed the problem quickly. He provided an estimate of costs, which I deemed to be reasonable, and I provided my approval to proceed with the repair. The service person had the necessary repair items with him and performed the repair in just over an hour, which I deemed as very quickly. We paid the bill at the end, and the service person left to go to his next appt. We were very pleased with all aspects of our service by Mr. Appliance. We would highly recommend them for appliance repair service based upon our experience.
The washing machine in my apartment was shaking and banging around violenty so my landlord arranged for a Mr Appliance technician to come out. Before the technician’s arrival I received text communication confirming the appointment and alerting that he was on the way. They sent a photo of him with the alert so I could confirm it was the correct person I was allowing into my home. That was a nice detail to include. The technician, James, arrived promptly and quickly diagnosed my issue. He returned the following week to repair the machine. The whole interaction with Mr. Appliance was super easy. James was friendly, personable and professional. He kept me informed of what he was doing to the machine and he fixed the machine in very little time. It is working just fine now and not bouncing around or sounding like a train is coming through the building anymore. I’m not sure exactly in the pricing because my landlord covered it. If I would need appliance repair again I would hope he uses this company.
Bo was very professional and did a wonderful job
Bill arrived very promptly went right to work and figured out the problem . Initially thought it would need parts but was able to rescue our freezer in one visit! We weren't even on the schedule that morning but they were able to accommodate us in one day! We learned a lot from Bill. Thank you so much.
Good product knowledge and timely service. James my repairman was pleasant and professional
They were very professional, on time and reasonably priced.
Fast and convenient
Fantastic service. James was fast, friendly and funny!
Excellent. The tech was knowledgeable, thorough, experienced and great to work with. Found our problems and explained the issues and fixes. First call responded lady was great, too.
They diagnosed the problem and Bo did an excellent job making the necessary repairs.
Thank you soo much!! George was amazing, so friendly, courteous and knowledgeable. He arrived on time and was promptly ready to repair my ice maker! His diagnostics were quick and precise. He was able to replace my ice maker on the spot! (He brought the correct ice maker with him based on the model #s I gave them, when I called, just incase it was the unit). Wow!! Thank you so much, George!! The company has also repaired my washer. Their prices are very reasonable and they were prompt. I definitely recommend George!!! Sincerely, Aleta
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that George provided you with outstanding service. George consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work. We’ll be sure to share your comments with George—they will be thrilled to know they made such a great impression. If there’s anything else we can do for you, please don’t hesitate to let us know.
Saved our fridge. Very reasonable price. Would definitely use again
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out!
Bo was very knowledgeable and made the repair quickly.
Thank you so much for your kind review! We're so glad to hear that Bo was able to assist you. Bo is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again in the future.
On time, friendly, explained issue and fixed it quickly.
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that George provided you with outstanding service. George consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.
My entire experience was outstanding! Great communications, great service, everything was just Outstanding! Then I got the bill! They wanted paid...go figure! Seriously, just fantastic! My tech, George, just absolutely Outstanding! Very knowledgeable, courteous, efficient, he's an asset to the company. I don't want to, but I will use them again! They are a touch expensive, but worth it. You get what you pay for!
Thank you so much for your kind review! We're so glad to hear that George was able to assist you. George is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again when you need us.
Total number of 5 star reviews :766