4.9/5

776 Ratings

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amaris simancas
amaris simancas via Google

George was absolutely outstanding!! Our dryer stopped drying clothes, though we didn’t know till the load was done. I tried about 10 more times, but it was all still wet. George listened to the issue, inspected the ventilation, power source and the washer and very quickly diagnosed the issue. He has a wonderful sense of humor which I appreciate greatly. He replaced the part right away and I am happily washing clothes, knowing they will dry as normal. He was in and out quickly and we are beyond satisfied. I am grateful to him and his work and feel very lucky that George was the technician who helped us out today 😁

Thunder Bolt
Thunder Bolt via Google

The most reliable and well manored off brand and other brand repair company to count on! Fair price too boot. George is amazing!

David Barsda
David Barsda via Google

Response from Owner

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!

David Hawkins
David Hawkins via Google

Great experience! I will use them again and highly recommend them to anyone with appliance issues.

Response from Owner

Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out!

John Stuckey
John Stuckey via Google

Prompt, professional and customer focused!

Response from Owner

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

Ruth Allen
Ruth Allen via Google

Prompt service call. Bo determined the problem and repaired it with a new compressor. Bo was professional and friendly. Pleasure to have in our home.

Response from Owner

Thank you so much for your kind review! We're so glad to hear that Bo was able to assist you. Bo is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again soon.

Paul Reich
Paul Reich via Google

Response from Owner

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!

Joyce Obrien
Joyce Obrien via Google

Friendly knowledgeable timely

Response from Owner

Thank you for your amazing review! We’re so happy to hear that George was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with George—it’s feedback like yours that keeps our team motivated. We truly appreciate your support.

Jenn O
Jenn O via Google

Timely and professional. Solved the problem that could have been overlooked. Who knew a spider would want to make a home inside the coin spring in the dryer. Great job Bo

Response from Owner

Thank you so much for your kind review! We're so glad to hear that Bo was able to assist you. Bo is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again.

K Go
K Go via Google

Identified issue .. provides a quote and with the proper equipment fix the problem in minimal time. Very professional and trustworthy.

Response from Owner

Wow, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Scott Weihbrecht
Scott Weihbrecht via Google

Called Friday about a broken front loading washing machine. They were out the following Monday, had it diagnosed in minutes and fixed in well under 2 hours. Tech was profesional friendly and helpful. Will absolutely be calling them again when a large appliance breaks

Response from Owner

Thank you so much for your kind review! We're so glad to hear that Bo was able to assist you. Bo is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again soon.

Kosta Touloumes
Kosta Touloumes via Google

Response from Owner

We’re so grateful for your 5-star review! Even though you didn’t leave a comment, we’re happy to know you had a positive experience. If you ever have any additional thoughts or want to share more about your visit, we’d love to hear from you! Thanks again for your support!

Rick DeBoard
Rick DeBoard via Google

Bo arrived on time and resolved our oven problem quickly. He was courteous, professional, and knowledgeable.

Response from Owner

Wow, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Santino Caporaletti
Santino Caporaletti via Google

Response from Owner

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.

Shelley Sines
Shelley Sines via Google

Our tech came quickly and promptly. The communication was flawless and they fixed our issue within a day.

Response from Owner

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

Randy Williams
Randy Williams via Google

Response from Owner

Thank you so much for leaving us a 5-star rating! We truly appreciate your support. If there’s anything specific you enjoyed about your experience or if there’s anything we can do to make your next visit even better, we’d love to hear from you. Your feedback helps us continue to improve! Thanks again, and we look forward to seeing you again if you need anything in the future.

Christina Zeller
Christina Zeller via Google

The service technician was kind, informative, and highly skilled. He demonstrated patience and understanding as I voiced my concerns about the timeline and costs. The team at headquarters was equally considerate—they took the time to thoroughly explain their process, which I greatly appreciated. Overall, I got the strong impression this is an experienced and honest company that highly prioritizes customer satisfaction.

Response from Owner

Thank you for taking the time to leave such a wonderful review! We’re thrilled to know you had a great experience with us. Your kind words inspire us to keep doing our best every day. We can’t wait to see you again! If there’s anything we can do to make your next visit even better, please let us know.

Stacey Stroud
Stacey Stroud via Google

Our dishwasher would not stop filling with water. We called Mr. Appliance, it was a quick turnaround for scheduling. Our technician, George, anticipated what the issue was so he had the part needed to fix the issue when he arrived. Will definitely call again.

Response from Owner

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that George provided you with outstanding service. George consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.

Erin Defibaugh
Erin Defibaugh via Google

Response from Owner

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!

Linwoodrichardson@gmail.com Richardson
[email protected] Richardson via Google

Very respectful, customer service is wonderful. Steph. It's on time, so a very nice company

Response from Owner

Thank you for your kind words and for recognizing our customer service! We’re thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank You! - Mr Appliance of Mechanicsburg Team

Total number of 5 star reviews :743

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