4.7/5

4491 Ratings

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D S
D S via Google

Exceeded beyond my expectations! Quick, same day service. Service Professional, Bryan, was courteous & professional. I highly recommend Mr Appliance.

Response from Owner

Thank you for your fantastic feedback! We're pleased to hear that we exceeded your expectations with our same-day service and that Bryan provided courteous and professional service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Ollie Ingram
Ollie Ingram via Google

The technician who handled my issue was prompt, knowledgeable, and very professional. He did a fantastic job.

Response from Owner

Thank you for your positive feedback! We're glad to hear that our technician provided prompt and professional service. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future.

Cherisse Hixson
Cherisse Hixson via Google

5 star customer service from the moment they pick up the phone, to the technician before it arrives, at arrival and after the service to follow up! Best customer service in town!

Response from Owner

Thank you for your fantastic review! We are thrilled to hear that you experienced exceptional customer service from start to finish. Your kind words motivate our team to continue delivering the best service possible. We appreciate your support and look forward to serving you again in the future!

Patrick McGhee
Patrick McGhee via Google

They did a great job, showed up on time. My tech, wesley, was awesome.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Wesley provided excellent service and was punctual. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Gail Weakley
Gail Weakley via Google

Chris was very professional and helpful

Response from Owner

Thank you for your kind words! We're glad to hear that Chris provided you with professional and helpful service. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future.

Kelly Thompson
Kelly Thompson via Google

We have used Mr Appliance for years. Aaron is absolutely amazing. He is always so professional and does a great job. The office staff has been a pleasure as well.

Response from Owner

Thank you for your wonderful feedback, Kelly! We truly appreciate your loyalty to Mr. Appliance and are thrilled to hear about your positive experiences with Aaron and our office staff. We strive for professionalism and quality service, and it's great to know we've met your expectations. We look forward to continuing to serve you in the future!

Carl Herron
Carl Herron via Google

David was friendly, prompt and knowledgeable. He communicated with us to let us know his next steps. My wife appreciated that he brought a mat to place outside our door and put covers over his shoes before stepping inside.

Response from Owner

Thank you for your kind words about David! We're thrilled to hear that he provided friendly and knowledgeable service while keeping your home clean. We appreciate you taking the time to share your experience, and we'll be sure to pass on your compliments to him. Your satisfaction is our priority, and we're glad we could meet your expectations.

Darrin Bilbrew
Darrin Bilbrew via Google

Response from Owner

Thank you for your 5-star rating! We're glad you had a great experience and appreciate your support. If you have any feedback or suggestions in the future, feel free to share. We look forward to serving you again!

Connie White
Connie White via Google

Very helpful, considerate and professional.

Response from Owner

Thank you for your positive feedback, Connie! We're thrilled to hear that you found our team helpful and professional. Your satisfaction is our priority, and we appreciate your support.

Rebecca Howles
Rebecca Howles via Google

Response from Owner

Thank you for the fantastic rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon!

Ivory Hawthorne
Ivory Hawthorne via Google

I wish I had found Mr. Appliance years ago. I appreciate the fast, professional, honest service.

Response from Owner

Thank you for your fantastic review, Ivory! We're thrilled to hear that you had a great experience with our fast and professional service. Your satisfaction is our top priority, and we're glad to have earned your trust. We look forward to serving you again in the future!

Herbert Slovis
Herbert Slovis via Google

Excellent service

Response from Owner

Thank you for your kind words, Sara! We are thrilled to hear that you had an excellent experience with our service. Your satisfaction is our priority!

Michael Phelan
Michael Phelan via Google

Friendly, efficient, and professional service. Chris was terrific. Thank you!

Response from Owner

Thank you for your kind words, Michael! We're thrilled to hear that you had a great experience with Chris and our team. Your satisfaction means a lot to us!

Rosiland Leath
Rosiland Leath via Google

Chris was awsome. Diagnosed my problem with washer and ordered part. Was back in two days to install part.

Response from Owner

Thank you for your great review, Rosiland! We're thrilled to hear that Chris provided you with awesome service and quickly resolved the issue with your washer. Your satisfaction is our priority!

Lukas Heisig
Lukas Heisig via Google

Ben was great, very helpful, knowledgeable and kind!! Thank you!

Response from Owner

Thank you for your wonderful review, Lukas! We're thrilled to hear that Ben made a positive impact on your experience. Your appreciation means a lot to us!

Mary Quinn
Mary Quinn via Google

Shawn called me ahead of time so I could put the pets away. I appreciated he put boot covers on to not track dirt in my house and he was able to get my washer fixed in a short amount of time. And my washer is sardined in a cubby, very difficult to access, and he was willing to squeeze back there and fix what was needed, and adjust/tighten a few things he noticed.

Response from Owner

Thank you for your wonderful review, M Quinn! We're glad to hear that Shawn provided such considerate and efficient service. It’s great to know he was able to tackle the challenge with your washer. Your satisfaction means a lot to us!

Kent Fisher
Kent Fisher via Google

Prompt and professional

Response from Owner

Thank you for your kind words, Kent! We're glad to hear you found our service prompt and professional. Your support means a lot to us!

Brenda Deweber
Brenda Deweber via Google

Response from Owner

Thank you for your 5-star rating, Brenda! We appreciate your support and look forward to serving you again.

Marian Rutherford
Marian Rutherford via Google

Chris Bowles the technician was excellent

Response from Owner

Thank you for your wonderful feedback, Robert! We're thrilled to hear that Chris Bowles provided you with excellent service. Your satisfaction is our priority, and we appreciate your support!

Andreea Partal
Andreea Partal via Google

David was extremely professional and knowledgeable, reliable and punctual

Response from Owner

Thank you for your wonderful review, Andreea! We're thrilled to hear that David provided you with such professional service. Your satisfaction is our priority, and we appreciate your feedback!

Total number of 5 star reviews :4006

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