4.7/5

1814 Ratings

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Kevin Murphy
Kevin Murphy via Google

Good communication. Very timely. Friendly repairmen. Would recommend.

Scott Whelpley
Scott Whelpley via Google

The technician came assesed the problem with the washing machine, ordered the necessary parts, a week later came back with the parts and fixed the machine. Was very professional cleaned up, looked cleaner than before. Extremely satisfied. Will call them again for future repairs.

Travis Morgan
Travis Morgan via Google

I called in late afternoon and the tech was scheduled for the next morning. Arrived that morning and fixed the dryer quickly and efficiently. The parts kit was even priced the same as Amazon and was OEM parts. My tech, Lloyd was very knowledgeable and did a great job fixing my dryer!

Bruce Ferraro
Bruce Ferraro via Google

Lloyd was very knowledgeable and professional.

Marna Blake
Marna Blake via Google

Professional, knowledgeable. Microwave fixed. Thanks Mark.

Carri Smonko
Carri Smonko via Google

Great job Very professional would recommend him to anyone

isha peters
isha peters via Google

Five star service that’s all I have to say. To schedule appointment excellent polite,

Randie Turner
Randie Turner via Google

My stove oven smelled with excessive gas since I purchased it during Covid. Gas fumes would burn my eyes. Two prior companies “fixed” something or said that the gas & CO2 was “within tolerance”. I couldn’t tolerate it anymore & called GE who referred me to 4 companies. I chose Mr. Appliance of Mentor based on the great reviews. He found that the air intake was all the way open since I purchased the stove! The flame sputtered due to too much air. My oven is much more enjoyable to use now. Thank you!

Dexter Baum
Dexter Baum via Google

Camille Steinberger
Camille Steinberger via Google

Out technician was Lloyd. He was prompt and courteous. Explained the job and parts needed for our dryer. Thank you Lloyd

Chris Peshek
Chris Peshek via Google

Good communication. Knowledgable and friendly technician. Fair price.

Heidi Laupp
Heidi Laupp via Google

The technician was very friendly. I liked that the same person who came out to find the problem came out to fix the problem. Very professional

Carl Falsone
Carl Falsone via Google

Great service from a terrific technician Johnathan was the best

Response from Owner

Josephine - Thank you so much for your kind words! We're thrilled to hear that you received great service and that Jonathan made such a positive impression. We'll be sure to pass along your praise to him. Thanks for choosing Mr. Appliance—we’re here whenever you need us!

Rob Love
Rob Love via Google

Great service, very communicative, & friendly technician! I recommend Mr. Appliance to everyone!

Response from Owner

Rob - Thank you for the glowing review! We're so glad you had a great experience with our service and technician. Clear communication and friendliness are what we strive for, and we truly appreciate your recommendation. Thanks for choosing Mr. Appliance!

Sherri Mclain
Sherri Mclain via Google

Lloyd was great! Very kind!

Response from Owner

Sherri - Thank you so much! We're thrilled to hear that Lloyd made a great impression with his kindness. We'll be sure to pass along your kind words to him. Thanks for choosing Mr. Appliance!

Paul Strasser
Paul Strasser via Google

Fantastic customer service from intake to the tech... Quick easy fix and up and running quickly. Thanks Mr. Apliance!

Response from Owner

Paul - Thank you for the fantastic review! We're so glad to hear you had a smooth experience from start to finish and that we could get things up and running quickly. We truly appreciate your kind words and are always here when you need us. Thanks for choosing Mr. Appliance!

Lisa Henry
Lisa Henry via Google

Lloyd was very professional and was quick fixing my oven. Works great!

Response from Owner

Lisa - Thank you for your great feedback! We're happy to hear that Lloyd was professional and got your oven fixed quickly. It's great to know it's working perfectly now! We appreciate your trust and thank you for choosing Mr. Appliance!

Tj Henderson
Tj Henderson via Google

Very helpful and knowledgeable

Response from Owner

TJ - Thank you for your kind words! We're glad to hear you found our service helpful and knowledgeable. If you ever need assistance again, we’re here for you. Thanks for choosing Mr. Appliance!

Jeff Petrunger
Jeff Petrunger via Google

Response from Owner

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We're thrilled you had a great experience. If you ever need us again, we're just a call away. Thanks for choosing Mr. Appliance! 😊🔧

Leslie Trunck
Leslie Trunck via Google

Service was done in a timely manner very friendly and respectful

Response from Owner

hank you for the kind words! 😊 We’re so glad to hear the service was timely and that our team was friendly and respectful. Your satisfaction means a lot to us, and we’re always here if you need us again. Thanks for choosing Mr. Appliance! 🔧💙

Total number of 5 star reviews :1651

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