4.7/5

1808 Ratings

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Carri Smonko
Carri Smonko via Google

Great job Very professional would recommend him to anyone

isha peters
isha peters via Google

Five star service that’s all I have to say. To schedule appointment excellent polite,

Randie Turner
Randie Turner via Google

My stove oven smelled with excessive gas since I purchased it during Covid. Gas fumes would burn my eyes. Two prior companies “fixed” something or said that the gas & CO2 was “within tolerance”. I couldn’t tolerate it anymore & called GE who referred me to 4 companies. I chose Mr. Appliance of Mentor based on the great reviews. He found that the air intake was all the way open since I purchased the stove! The flame sputtered due to too much air. My oven is much more enjoyable to use now. Thank you!

Dexter Baum
Dexter Baum via Google

Camille Steinberger
Camille Steinberger via Google

Out technician was Lloyd. He was prompt and courteous. Explained the job and parts needed for our dryer. Thank you Lloyd

Chris Peshek
Chris Peshek via Google

Good communication. Knowledgable and friendly technician. Fair price.

Heidi Laupp
Heidi Laupp via Google

The technician was very friendly. I liked that the same person who came out to find the problem came out to fix the problem. Very professional

Carl Falsone
Carl Falsone via Google

Great service from a terrific technician Johnathan was the best

Response from Owner

Josephine - Thank you so much for your kind words! We're thrilled to hear that you received great service and that Jonathan made such a positive impression. We'll be sure to pass along your praise to him. Thanks for choosing Mr. Appliance—we’re here whenever you need us!

Rob Love
Rob Love via Google

Great service, very communicative, & friendly technician! I recommend Mr. Appliance to everyone!

Response from Owner

Rob - Thank you for the glowing review! We're so glad you had a great experience with our service and technician. Clear communication and friendliness are what we strive for, and we truly appreciate your recommendation. Thanks for choosing Mr. Appliance!

Sherri Mclain
Sherri Mclain via Google

Lloyd was great! Very kind!

Response from Owner

Sherri - Thank you so much! We're thrilled to hear that Lloyd made a great impression with his kindness. We'll be sure to pass along your kind words to him. Thanks for choosing Mr. Appliance!

Paul Strasser
Paul Strasser via Google

Fantastic customer service from intake to the tech... Quick easy fix and up and running quickly. Thanks Mr. Apliance!

Response from Owner

Paul - Thank you for the fantastic review! We're so glad to hear you had a smooth experience from start to finish and that we could get things up and running quickly. We truly appreciate your kind words and are always here when you need us. Thanks for choosing Mr. Appliance!

Lisa Henry
Lisa Henry via Google

Lloyd was very professional and was quick fixing my oven. Works great!

Response from Owner

Lisa - Thank you for your great feedback! We're happy to hear that Lloyd was professional and got your oven fixed quickly. It's great to know it's working perfectly now! We appreciate your trust and thank you for choosing Mr. Appliance!

Tj Henderson
Tj Henderson via Google

Very helpful and knowledgeable

Response from Owner

TJ - Thank you for your kind words! We're glad to hear you found our service helpful and knowledgeable. If you ever need assistance again, we’re here for you. Thanks for choosing Mr. Appliance!

Jeff Petrunger
Jeff Petrunger via Google

Response from Owner

Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We're thrilled you had a great experience. If you ever need us again, we're just a call away. Thanks for choosing Mr. Appliance! 😊🔧

Leslie Trunck
Leslie Trunck via Google

Service was done in a timely manner very friendly and respectful

Response from Owner

hank you for the kind words! 😊 We’re so glad to hear the service was timely and that our team was friendly and respectful. Your satisfaction means a lot to us, and we’re always here if you need us again. Thanks for choosing Mr. Appliance! 🔧💙

Eileen Lewis
Eileen Lewis via Google

We were extremely happy with our service technician Lloyd. He was both very knowledgeable and professional.

Response from Owner

Eileen - Thank you so much for your kind words! 😊 We’re thrilled to hear that Lloyd provided knowledgeable and professional service—it means a lot to know you were extremely happy with the experience. We’ll be sure to pass along your praise to him! Thanks again for choosing Mr. Appliance! 🔧💙

Deb Penna
Deb Penna via Google

Excellent friendly service. Neat and fast

Response from Owner

Deborah - Thank you for the great review! 😊 We're so glad to hear you received excellent, friendly service that was both neat and fast. We appreciate your support and look forward to helping you again in the future. Thanks for choosing Mr. Appliance! 🔧💙

JS LMR
JS LMR via Google

Lloyd was great. Courteous and professional.

Response from Owner

Thank you for your kind words! We're so glad to hear that Lloyd provided courteous and professional service. 😊 We’ll be sure to pass along the compliment to him. Thanks for choosing Mr. Appliance—we’re here whenever you need us! 🔧💙

J. K.
J. K. via Google

A photo of the repair technician was sent to me so I would know what he looked like (good safety procedure). Technician was very courteous and knowledgeable. The cost to come out was given to me prior to his arrival.

Response from Owner

J.K. - Thank you for your thoughtful review! 😊 We're glad you appreciated the photo and advance notice—it’s part of our commitment to your safety and peace of mind. It’s also great to hear that your technician was courteous, knowledgeable, and that pricing was communicated clearly ahead of time. We truly value your trust and look forward to helping you again in the future. Thanks for choosing Mr. Appliance! 🔧💙

Kate Partee
Kate Partee via Google

Response from Owner

Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had a great experience with us. Our team works hard to provide reliable and professional service, and it’s always rewarding to know when we’ve hit the mark. If you ever need assistance in the future, we’re just a call away! Thanks again for choosing Mr. Appliance.

Total number of 5 star reviews :1646

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