4.9/5

2323 Ratings

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Luis Mena
Luis Mena via Google

Professional and trusted.

Guy Falconer
Guy Falconer via Google

Richard was friendly and knowledgeable.

Brett Bauscher
Brett Bauscher via Google

A friendly technician arrived on time, fixed the problem and didn't go over the estimate. Very satisfied.

Response from Owner

Thank you, Brett for giving us the opportunity to be of service for you.

Kathi Grantham
Kathi Grantham via Google

Christopher found the issue with my ice maker right away. When the part came in he was out at my house and fixed it so quickly! He is very knowledgeable about the repair and walked me through every step of the service! You rock, Christopher!!!

Response from Owner

Kathie, Thank you for the kind words. I will be sure to tell Christopher. He is great with our customers.

Brenda Stowe
Brenda Stowe via Google

On time, professional and stuck to the quoted price!

Response from Owner

Brenda, Thank you for the review. We want to be a service to our customers.

Saywer Walker
Saywer Walker via Google

Richard was so kind and did a great job fixing our fridge! He explained everything he did which I always appreciate and he was very friendly!

Response from Owner

Sawyer, Thank you for the Review. Richard does a good job of taking care of our customers. I will be sure to tell him.

Carolyn Corbett
Carolyn Corbett via Google

Richard was very thorough in solving my problem and in explaining what I can do to prevent a recurrence. He clearly loves his work!

Response from Owner

Carolyn, Thank you. Richard is a great guy and you are right, he does enjoy his job of helping people.

Perl Girl
Perl Girl via Google

I highly recommend Mr. Appliance and will be a returning customer. The ladies on the phone were very nice and helpful. Martin Andrew's and another gentlemen ( I can't remember his name ) We're very professional. They were on time and very respectful. Good job and thanks for getting our refrigerator working!

Response from Owner

Perl, you are so kind. Thank you for the review. I will be sure to tell everyone.

Josh Wilks
Josh Wilks via Google

Fast, knowledgeable, and friendly.

Response from Owner

Josh, Thank you.

Teresa Ball
Teresa Ball via Google

Eric Beggs
Eric Beggs via Google

Easy to work with and my appliances are better than new.

Response from Owner

Eric, thank you for the kind review. We believe in customer service.

Beth Mckinley
Beth Mckinley via Google

Great employees. Knowledgeable and pleasant. They diagnosed and repaired my fridge while making sure I was informed at every point. Good customer service is awesome! Kudos!

Response from Owner

Beth, I thank you for the comments. Our team from office to the field, work hard for our customers. Thank you.

Kurt
Kurt via Google

I have a double oven where the upper oven wasn't heating up and the temperature was fluctuating. Christopher, my tech from Mr. Appliance, came out and discovered a bad heating element. Part was ordered and he came back a few days later to replace element. Both times Christopher was very kind, friendly and he answered all my questions. He even let me ask questions about other appliances and gave some maintenance tips. He had to work pretty hard to get the oven backing back on, but it's all repaired now and put back together.

Response from Owner

Kurt, Thank you for the review. Chris is a very good technician and knows what is going on. Great asset to our team.

Sue Clements
Sue Clements via Google

Very personable and competent gentlemen.Thank you for a honest, fair job well done.

Response from Owner

Thank you Sue for the review.

Snake River Wine Tours
Snake River Wine Tours via Google

Chris was great! Very polite and tidy. Got the job done quickly. Would recommend for any appliance repair.

Response from Owner

Thank you for the feedback. Chris does a nice job.

Megan Swarnes
Megan Swarnes via Google

Absolutely great customer service and experience! From the scheduling team to Vio, our service technician, they were all very responsive easy to work with and got our issue resolved. Definitely recommend using them!

Response from Owner

Megan, We at Mr Appliance try our best to help our customers, I will be sure to tell our team. Thank you.

Clayton Carter
Clayton Carter via Google

My wife and I have been customers of Mr. Appliance for more than 12 years now and we have never experienced a problem of any kind! The have always been prompt, professional, courteous and fast in completing any washer, dryer, and refrigerator service. Mr. Appliance pricing has been reasonable and I have never had to have them come back to our home for a redo or mistake. We highly recommend Mr. Appliance for their repair services!

Response from Owner

Clayton, Thank you so much for the review. Our techs work hard to give our customers a good experience. I know they do there best to be a professional.

Doug Metzgar
Doug Metzgar via Google

Our dryer drum was making a rubbing noise when the unit was running. Concerned it may be the pads wearing out on a 6 yo dryer, I called the folks at Mr. Appliance. Richard came out and discovered the source of the noise—a button that came off a pair of pants that was stuck in the drum housing. He also spotted and cleared a bunch of lint stuck in dryer exhaust (just past the lint trap) and recommended a lint vacuum tool that’s much better than my handheld vacuum cleaner (it’s on its way), as well as where I should use the tool. Overall, fast, friendly, knowledgeable, easy and professional service, and added peace of mind that I’ll get more years out of my dryer. I’ll recommend Mr. Appliance to anyone who asks.

Response from Owner

Doug, Thank you for telling about Richard. He is a very good tech and cares a lot about our customers. Once again thank you.

Ty Frazier
Ty Frazier via Google

Very professional and on point

Response from Owner

Ty, Marty is a good tech an does a great job with our customers. Thank you.

Katherine westtover
Katherine westtover via Google

Chris was awesome and professional - fixed the Bosch dishwasher right up! :) Update - alright turns out I had to have them come back several times (not their error) but needed to update my review because if I could put 6 stars I would, Chris and Eric really helped me out, were very pleasant to work with and honestly made the whole horrible predicament tolerable.. thanks guys

Response from Owner

Katherine, Thank you for the review. Chris is a very good tech and works hard for our customers.

Total number of 5 star reviews :2177

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