4.9/5

2405 Ratings

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Paul Vandenbos
Paul Vandenbos via Google

Jan Surber
Jan Surber via Google

They (he) was on time, very pleasant came to a quick conclusion, explained in detail the problem and told me cost of fix. Got part came back a day later and was up and running. Highly recommend them.

Response from Owner

Jan, Thank you for the kind words. So glad we could help you.

Tim Hawkins
Tim Hawkins via Google

Outstanding experience! Martin accepted the challenge and diagnosed two malfunctions of my ice maker. He replaced two malfunctioning parts and now my fridge is like new again. Thanks Martin.

Response from Owner

Tom, Marty is a quality tech and works hard for our customers. Thank you.

Alexis Kearns
Alexis Kearns via Google

Richard was awesome! He fixed my dryer that had had beanie baby beans exploded all over the inside of it. Very thorough job of cleaning out and checking my machine for issues. Very nice guy, too! Give him a raise!

Response from Owner

Alexis, Thank you for the comments. Richard is a nice guy and works hard for our customers.

Tim Paulsrud
Tim Paulsrud via Google

I contacted CHF to see who they recommended for repairs on Wolf appliances. They highly recommended Mr. Appliance. Their highly trained service tech Richard A. was able to diagnose the problems on my double oven. Richard providing outstanding service and I was extremely pleased with his knowledge of my product. I will use Mr. Appliance for any future needs as they provide fantastic service. Richard was a joy to meet and I hope if there are any future needs that I request, I hope Mr. Appliance sends him out again!!!!!

Response from Owner

Tim, Thank you. There is not much I can add. Richard does a great job. The team works hard for our customers.

Jeff Hartley
Jeff Hartley via Google

Very professional and knowledgeable, diffently will recommend

Patti Bryant
Patti Bryant via Google

Excellent trouble shooting. Very personable.

Response from Owner

Patti, Thank you for the review.

Haether Warmuth
Haether Warmuth via Google

Highly recommend! Fast response, great updates on arrival time, clear explanation of problem and cost to repair. Friendly, helpful, call them for any appliance repair!

Response from Owner

Haether, Thank you. We try to get to our customers as soon as we can.

Mary-Alice Tadema
Mary-Alice Tadema via Google

Minor fix — he explained everything very well…and gave me tips on caring for my appliance

Response from Owner

Mary-Alice, We try to be as helpful as we can. Our customers expect the best and should receive our best. Thank you.

Paul Egert
Paul Egert via Google

Vio did a great job fixing our washer. We’ve always received great service from Mr. Appliance.

Response from Owner

Paul, Thank you for the kind words. That means a lot to all of us.

Daniel Link
Daniel Link via Google

Richard was amazing. He was prompt, efficient, and a pleasure to chat with. Figured out the issue with our washer quickly and was able to fix it the same day. Would highly recommend. Thank you!

Response from Owner

Daniel, Richard does a good job for our customers. Thank you.

Amber Streeper
Amber Streeper via Google

Great customer service on every interaction. The person that answers the phone was very thorough in her explanation of how things worked, they were able to quickly get me an appointment. The tech that repaired my fridge also explained things well and made sure I was happy with everything before he left. I have a 30 year old sub zero Fridge- thanks for keeping it working!!

Response from Owner

Amber, Thank you for your kind words. Our team works hard for our customer.

Amy Roberson
Amy Roberson via Google

Linda Roberts
Linda Roberts via Google

Mary Johnson
Mary Johnson via Google

Service was scheduled quickly and the communication with scheduling and the technician was stellar. Issue was resolved and we are happy with the repair.

Response from Owner

Mary, Thank you for your reply. It means a lot to us and our team.

Lesa Becker
Lesa Becker via Google

Richard went above and beyond. Not only did he fix my garbage disposal, he cleaned out the filter in my dishwasher and advised me on how to keep my frontloading washer fresh.

Response from Owner

Lesa, your words mean a lot to all of us. Richard is great with our customers.

Lorena
Lorena via Google

Friendly and efficient staff. On time, quick tat

Response from Owner

Lorena, Thank you for your kind words.

Jessica Recla
Jessica Recla via Google

Mr. Appliance went above and beyond for me when it came to fixing my washing machine. Yes it took 3 different visits to figure out the problem and the whole time they were super caring and knowledgeable. Even helped me get parts at a discounted price while dealing with a machine just past it's one year warranty. Working with them felt like working with family that truely cared about me and my appliance. I will definitely use them from now on.

Response from Owner

Jessica we do care for you. Our customers are very important. Thank you.

Debi Kinney
Debi Kinney via Google

I needed refrigerator repair and when I called they were able to come out in a couple days, vs a couple weeks, had to order the part, and as soon as it came in, they got right back out. The repair person was very nice and professional. I will definitely use them again if I need appliance repair.

Response from Owner

Debi, you are awesome for the kind words. Thank You.

Rebecca Miles
Rebecca Miles via Google

Our repairman was kind, courteous and honest. He made the best recommendation in the worst of circumstances not for a benefit for him but for making sure we could reduce our costs the best we can. That is great service. Thank you!

Total number of 5 star reviews :2253

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