Total number of 5 star reviews :2177
Professional and trusted.
Richard was friendly and knowledgeable.
A friendly technician arrived on time, fixed the problem and didn't go over the estimate. Very satisfied.
Thank you, Brett for giving us the opportunity to be of service for you.
Christopher found the issue with my ice maker right away. When the part came in he was out at my house and fixed it so quickly! He is very knowledgeable about the repair and walked me through every step of the service! You rock, Christopher!!!
Kathie, Thank you for the kind words. I will be sure to tell Christopher. He is great with our customers.
On time, professional and stuck to the quoted price!
Brenda, Thank you for the review. We want to be a service to our customers.
Richard was so kind and did a great job fixing our fridge! He explained everything he did which I always appreciate and he was very friendly!
Sawyer, Thank you for the Review. Richard does a good job of taking care of our customers. I will be sure to tell him.
Richard was very thorough in solving my problem and in explaining what I can do to prevent a recurrence. He clearly loves his work!
Carolyn, Thank you. Richard is a great guy and you are right, he does enjoy his job of helping people.
I highly recommend Mr. Appliance and will be a returning customer. The ladies on the phone were very nice and helpful. Martin Andrew's and another gentlemen ( I can't remember his name ) We're very professional. They were on time and very respectful. Good job and thanks for getting our refrigerator working!
Perl, you are so kind. Thank you for the review. I will be sure to tell everyone.
Fast, knowledgeable, and friendly.
Josh, Thank you.
Easy to work with and my appliances are better than new.
Eric, thank you for the kind review. We believe in customer service.
Great employees. Knowledgeable and pleasant. They diagnosed and repaired my fridge while making sure I was informed at every point. Good customer service is awesome! Kudos!
Beth, I thank you for the comments. Our team from office to the field, work hard for our customers. Thank you.
I have a double oven where the upper oven wasn't heating up and the temperature was fluctuating. Christopher, my tech from Mr. Appliance, came out and discovered a bad heating element. Part was ordered and he came back a few days later to replace element. Both times Christopher was very kind, friendly and he answered all my questions. He even let me ask questions about other appliances and gave some maintenance tips. He had to work pretty hard to get the oven backing back on, but it's all repaired now and put back together.
Kurt, Thank you for the review. Chris is a very good technician and knows what is going on. Great asset to our team.
Very personable and competent gentlemen.Thank you for a honest, fair job well done.
Thank you Sue for the review.
Chris was great! Very polite and tidy. Got the job done quickly. Would recommend for any appliance repair.
Thank you for the feedback. Chris does a nice job.
Absolutely great customer service and experience! From the scheduling team to Vio, our service technician, they were all very responsive easy to work with and got our issue resolved. Definitely recommend using them!
Megan, We at Mr Appliance try our best to help our customers, I will be sure to tell our team. Thank you.
My wife and I have been customers of Mr. Appliance for more than 12 years now and we have never experienced a problem of any kind! The have always been prompt, professional, courteous and fast in completing any washer, dryer, and refrigerator service. Mr. Appliance pricing has been reasonable and I have never had to have them come back to our home for a redo or mistake. We highly recommend Mr. Appliance for their repair services!
Clayton, Thank you so much for the review. Our techs work hard to give our customers a good experience. I know they do there best to be a professional.
Our dryer drum was making a rubbing noise when the unit was running. Concerned it may be the pads wearing out on a 6 yo dryer, I called the folks at Mr. Appliance. Richard came out and discovered the source of the noise—a button that came off a pair of pants that was stuck in the drum housing. He also spotted and cleared a bunch of lint stuck in dryer exhaust (just past the lint trap) and recommended a lint vacuum tool that’s much better than my handheld vacuum cleaner (it’s on its way), as well as where I should use the tool. Overall, fast, friendly, knowledgeable, easy and professional service, and added peace of mind that I’ll get more years out of my dryer. I’ll recommend Mr. Appliance to anyone who asks.
Doug, Thank you for telling about Richard. He is a very good tech and cares a lot about our customers. Once again thank you.
Very professional and on point
Ty, Marty is a good tech an does a great job with our customers. Thank you.
Chris was awesome and professional - fixed the Bosch dishwasher right up! :) Update - alright turns out I had to have them come back several times (not their error) but needed to update my review because if I could put 6 stars I would, Chris and Eric really helped me out, were very pleasant to work with and honestly made the whole horrible predicament tolerable.. thanks guys
Katherine, Thank you for the review. Chris is a very good tech and works hard for our customers.
Total number of 5 star reviews :2177