What People Are Saying About Mr. Appliance of Southwest Idaho

Absolutely great customer service and experience! From the scheduling team to Vio, our service technician, they were all very responsive easy to work with and got our issue resolved. Definitely recommend using them!

My wife and I have been customers of Mr. Appliance for more than 12 years now and we have never experienced a problem of any kind! The have always been prompt, professional, courteous and fast in completing any washer, dryer, and refrigerator service. Mr. Appliance pricing has been reasonable and I have never had to have them come back to our home for a redo or mistake. We highly recommend Mr. Appliance for their repair services!

Our dryer drum was making a rubbing noise when the unit was running. Concerned it may be the pads wearing out on a 6 yo dryer, I called the folks at Mr. Appliance. Richard came out and discovered the source of the noise—a button that came off a pair of pants that was stuck in the drum housing. He also spotted and cleared a bunch of lint stuck in dryer exhaust (just past the lint trap) and recommended a lint vacuum tool that’s much better than my handheld vacuum cleaner (it’s on its way), as well as where I should use the tool. Overall, fast, friendly, knowledgeable, easy and professional service, and added peace of mind that I’ll get more years out of my dryer. I’ll recommend Mr. Appliance to anyone who asks.

Very professional and on point

Chris was awesome and professional - fixed the Bosch dishwasher right up! :) Update - alright turns out I had to have them come back several times (not their error) but needed to update my review because if I could put 6 stars I would, Chris and Eric really helped me out, were very pleasant to work with and honestly made the whole horrible predicament tolerable.. thanks guys

Richard Did a wonderful job and was very nice.

Technicians were very knowledgeable and professional. They arrived on time and were able to complete the repairs without and issues. Will recommend them to all my friends and family.

Richard Alley did a great job fixing our refrigerator's water link. Personable , informative, and effective. Thank you Richard!

We were extremely pleased with every aspect of Mr. Appliance's approach in comparison with the high priced repair leader we have used in the past. The minimum service call was lower. They came the next morning instead of four days later. There was a two hour window, not FOUR! Vio, the technician, confirmed the evening prior and we were first on his list. He was professional and willing to answer our questions on avoiding dishwasher clogs in future! He laughed at our jokes and had the whole mess fixed in under an hour with several bits of great advice. If he is an example, we would recommend Mr Appliance highly. And PS our 10 year old Maytag is operating like new and we know what on sale / brand to seek next! It was well worth this service call.

Tech repaired my washer. Very nice. Mr. Appliance charges less for diagnostic visit. All local business I highly recommend!

Mr Richard was on time from Boise to Moho, courteous, professional and neat. He wore shoe covers without a request. He pulled the refrigerator onto a mat and he was thorough. He updated me along the way with what steps he was taking and what he was looking for and checking. He spoke with my warranty service (which was required for service call) after his diagnosis. He emailed me an invoice promptly before leaving the property. He was a delight and I respect his expertise and his professionalism. So refreshing for how things goes these days. I would recommend him if you need help with an appliance. If I ever need help again(I hope I don't), I sure hope I can get Mr Richard from Mr Appliance.

Our 15-year old Maytag dryer drum stopped spinning. Control panel buttons all working the same. Mr. Appliance was here within 36 hours and found a thermal relay had failed. First service call in the dryer’s history and a pretty inexpensive part. Most of the bill was labor to clean lint buildup in the dryer where we couldn’t easily access it. Cost us about 1/10th of the cost of a new washer/dryer. Back in business.

Absolutely the best service ! Vio was prompt and is very Knowledgeable ! He also explained the repairs and told us the price upfront and that he would schedule the repairs and parts ( ordered ) then also told us he would need a a rack holder that he brought with him for the microwave/ oven unit as Bosch units are attached together as one unit (700 lbs ) He also analyzed our refrigerator and ordered the compressor ! As the refrigerator quit working too ! Same week ! When it rains it pours ! So glad to have Vio here ! So I didn’t need to call for one more repair !

The gentleman looked over my machine and its connections, and then he looked and at my other appliances, just as a courtesy, and we found something was missing with my cooktop, so I ordered the part, free of charge from Bosch. Very appreciative of his knowledge and going beyond the one job he was called to do.

Vio the tech guy was very polite and professional! He explained the problem and costs with repair. He showed up when he said he would!

Figured out the problem with our dishwasher immediately and fixed it. Fast and friendly service. Vic was awesome!

Very professional and efficient

Mr. Appliance had an easy online scheduling option, the tech (Chris) was friendly and knowledgeable. And our fridge is working again!

Christopher was great. Knew his business to identify the problem. Ordered the part and came back to install. A fan for the lower oven . Again he knew what to do, replaced the part and we are back in business. Thank you Christopher