4.8/5

3132 Ratings

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David Huff
David Huff via Google

Great response. Knowledgeable service representative who worked effectively and efficiently. It was a great experience

Response from Owner

Hi David, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Marcia Mcgardey
Marcia Mcgardey via Google

Technician quickly identified the problem with my non-cooling refrigerator, executed a temporary workaround so it would cool, ordered the necessary replacement part, and came the next day to fix it. Thanks Jason.

Response from Owner

Hi Marcia, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!

C N
C N via Google

Noah was very professional and informative and I would recommend him again

Response from Owner

Hi C, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.

mary j
mary j via Google

My dishwasher was not working; Mr. Appliance repair service had my dishwasher working again within 2 1/2 business days from diagnosis to replacing the ordered replacement part. Very kind and professional.

Response from Owner

Hi Mary, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

Nancy Grigsby
Nancy Grigsby via Google

Very prompt service calls, friendly and informative repairman. Highly recommend this company

Response from Owner

Hi Nancy, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!

Douglas Manns
Douglas Manns via Google

They came out found the problem with my dryer and we set appointment for next day for the parts to be installed I was impressed…!!!

Response from Owner

Hi Doug, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

James Seka
James Seka via Google

The company and personnel are extremely professional but friendly and competent. Definitely will be using them again.

Response from Owner

Hi James, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!

Chris Hill
Chris Hill via Google

The service was easy to schedule online. The tech was early for his appointment and had the work completed quickly. Thank you for all your help.

Response from Owner

Hi Chris, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

George Sykes
George Sykes via Google

We had an ongoing issue with our Viking stove. Problem is now solved. Tech took his time figuring out and fixing the problem.

Response from Owner

Hi George, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!

Katie Mae
Katie Mae via Google

My tech was absolutely fabulous. He was very respectful, and helped to move my unit back in place. His customer service was phenomenal!!!

Response from Owner

Hi Katie, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Megan Domina
Megan Domina via Google

I have used Mr. Appliance out of Fairview Heights three times for service and repair. Each time they have been courteous, timely and affordable. It's nice to have a reliable company you can depend on.

Response from Owner

Hi Megan, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!

Ralph Texter
Ralph Texter via Google

The repairman was friendly and knowledgeable. Quick service!

Response from Owner

Thank you, Laura, for your kind words. It's wonderful to hear that our technician's friendliness and expertise made a positive impression. We’re delighted that you appreciated the quick service!

Gabby Flores
Gabby Flores via Google

I want to thank Kyle for his prompt service and professional, for fixing my dyer.

Response from Owner

Hi Gabby - It is great to hear that Kyle quickly got your dryer back up and running. And thank you for the 5-star google review!

Mark Wilson
Mark Wilson via Google

Quick diagnosis, parts arrived next day, installed. Washer works as advertised! Good Job!!

Response from Owner

Hi Mark - Thank you for the kind words and 5-star google review! We look forward to servicing your appliances for years to come.

Jim Quain
Jim Quain via Google

Great technician

Response from Owner

Thank you, Jim, for your kind words about our technician. We're delighted to hear that you had a positive experience with our service. Your feedback is greatly appreciated and helps us maintain the high standards we strive for.

B W
B W via Google

I called Mr Appliance and they had a technician out in 2 days. He diagnosed the issue (with fridge) and ordered a circuit board. 2 days later back out to our house and fixed the issue. Excellent response time and service. Thank you! P

Response from Owner

Thank you for sharing your positive experience with us. We're delighted to hear that our team provided you with prompt service and effectively resolved the issue with your fridge. Your kind words are greatly appreciated.

Mike McLaughlin
Mike McLaughlin via Google

Anthony evaluated the problem, ordered the part and quickly fixed it.

Response from Owner

Thank you for sharing your experience, Mike. We're thrilled to hear that Anthony was able to efficiently evaluate the problem and provide a swift solution. Your satisfaction is important to us, and we appreciate your feedback.

Linda Mcfarland
Linda Mcfarland via Google

Response from Owner

Thank you so much, Linda! We're thrilled to hear that you had a positive experience with Mr. Appliance of Mid America. Your satisfaction is our top priority. We look forward to serving you again in the future.

Deloris Stewart
Deloris Stewart via Google

Response from Owner

Thank you for your five-star review, Deloris. Our team at Mr. Appliance of Mid America always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Joy Prigge
Joy Prigge via Google

Devon, the technician was super nice and very knowledgeable. He was top notch. From the scheduling of the service call to the problem being fixed was a very pleasant experience. Every employee was nice to work with.

Response from Owner

Thank you so much for your kind words, Joy. We're thrilled to hear that your experience with our team, especially with Devon, was pleasant and met your expectations. It's great to know that our staff provided you with excellent service throughout the entire process. Your feedback is greatly appreciated, and we look forward to assisting you in the future.

Total number of 5 star reviews :2946

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