What People Are Saying About Mr. Appliance of Middletown and Glastonbury

Scheduling my appointment was easy, the time frame or turnaround was impressive, tech was amazing, and my microwave drawer was fixed immediately!

Prompt, efficient and effective.

Wow! I called for service on my gas oven.I called at 1:45 and within an hour the techs were at my door.Dmtryo and Dean explained everything to me ,showed me what part I would need,quoted me the cost before going ahead with repair so there were no surprises .They left my kitchen just as clean as it was when they arrived. WOW ! WITHIN TWO HOURS OF CALLING FOR SERVICE MY OVEN WAS REPAIRED AND CLEAN !! HUGE THANK YOU

A "Five Star" rating isn't enough! Every aspect of my experience was perfect!! Scheduling was super easy, the turnaround time on the appointment was very fast, and my (relatively old) microwave drawer was fixed quickly by my Service Professional Dmytro! I will absolutely use Mr. Appliance of Middletown for all my future appliance repairs and I intend to request Dmytro!!!

We were very impressed with the service we received. We contacted them in the morning to have a new part installed in our washing machine. We were contacted within an hour and a service technician came that afternoon. He removed the old part, put in the new one and also checked to see if everything else looked good or if there were old parts that needed replacing. The machine is 10 years old but he said everything looked good and didn’t need anything else. We appreciated his honesty very much! The price we were charged was also reasonable and half of what another place quoted us for! We will definitely use them again if needed.

The tech Dmitri was professional and accommodating. He was most helpful and went above and beyond in his service. I would recommend his service to anyone ever. He is the best.

Dave as always was great

Technician Dmytro arrived in-time, worked in very professional manner, thoroughly tested repaired appliance, cleaned workspace. We would highly recommend Mr. Appliance for our friends and neighbors.

The guys were courteous and prompt. Very respectful of property.

We had an excellent experience with Mr. Appliance from start to finish. Our appt was set up faster than we expected and the service techs, Dave and his assistant, Dean, were terrific. They took time to really investigate the problem with our washing machine and explained what they needed to do. They cleaned our machine when they finished and left the floor of our laundry space very clean. We have a brand of washer and dryer that is complicated and challenging to work on - so we were especially appreciative of their diagnostic and repair skills. We will be calling in Mr. Appliance for any further repairs and highly recommend them.

My dishwasher broke over the holidays this year and Mr. Appliance came to the rescue! Their team was prompt and efficient, I definitely recommend their service and will call on them in the future as needed. Thank you!

They did a great job keeping us posted about parts they ordered arriving for our issue. They came right out when they arrived and fixed our machine.

Dmytro was very professional, helpful, on time and courteous...will have him back again!

Came on time excellent service. Highly recommend very very professional The technician DMYTRO was top notch!

Very satisfied. Technician arrived promptly and was very courteous. I would definitely call upon Mr. Appliance again as well as recommend them to others. Thank you.

Great experience from scheduling to completion. Marni was terrific on the phone, the communication about time window was clear - I loved that they sent a picture along with the tech’s name so there was no question that it was the right person at the door. And the service itself was good. Knowledgeable and very professional.

It was a delight to meet the owner of Mr. Appliance at our Middlesex Chamber meeting and I wish more businesses would take advantage of this opportunity. My first experience with this company was ACES, and I look forward to recommending them whenever appropriate.

When I first called to explain my issue with my oven, they scheduled a home visit for later that day. They were back the following week to do the needed repair. On both visits, Dave, was friendly and professional. Marni was my contact at the home office. Both were a pleasure to work with. I'm thrilled with the repair. I will definitely call on Mr. Appliance again, whenever the need arises.