4.9/5

44 Ratings

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Eric Fisk
Eric Fisk via Google

The tech Dmitri was professional and accommodating. He was most helpful and went above and beyond in his service. I would recommend his service to anyone ever. He is the best.

Johnna Owen
Johnna Owen via Google

Dave as always was great

Response from Owner

Thank you so much for taking the time to send us such a great review, Johnna. We are so glad that you are thrilled with Dave's work. We take great pride in our service professionals, both in their quality of work, as well as their customer service. No matter what the repair is, you can count on Mr. Appliance to get it Done Right. Thank you so much for putting your trust in Mr. Appliance of Middletown - Glastonbury.

Boris Milman
Boris Milman via Google

Technician Dmytro arrived in-time, worked in very professional manner, thoroughly tested repaired appliance, cleaned workspace. We would highly recommend Mr. Appliance for our friends and neighbors.

Response from Owner

Hello Mr. Milman! Thank you so much for your fantastic review. We are so pleased that we could send Dmytro to your home for a very positive experience. We work hard to make sure we provide customers with appointment windows that work for them, and our team always works together to make sure our service professionals are on time, and that any changes are communicated well to the customer. I am so happy to hear that he left the workspace clean when he left. We appreciate you so much for sharing your experience. Thank you so much for trusting Mr. Appliance of Middletown - Glastonbury to repair your GE microwave

Melissa Dinger
Melissa Dinger via Google

The guys were courteous and prompt. Very respectful of property.

Kathleen Frye
Kathleen Frye via Google

We had an excellent experience with Mr. Appliance from start to finish. Our appt was set up faster than we expected and the service techs, Dave and his assistant, Dean, were terrific. They took time to really investigate the problem with our washing machine and explained what they needed to do. They cleaned our machine when they finished and left the floor of our laundry space very clean. We have a brand of washer and dryer that is complicated and challenging to work on - so we were especially appreciative of their diagnostic and repair skills. We will be calling in Mr. Appliance for any further repairs and highly recommend them.

Emily Power
Emily Power via Google

My dishwasher broke over the holidays this year and Mr. Appliance came to the rescue! Their team was prompt and efficient, I definitely recommend their service and will call on them in the future as needed. Thank you!

Craig Pernerewski
Craig Pernerewski via Google

They did a great job keeping us posted about parts they ordered arriving for our issue. They came right out when they arrived and fixed our machine.

Linda MacDowell
Linda MacDowell via Google

Dmytro was very professional, helpful, on time and courteous...will have him back again!

Linda Grickis
Linda Grickis via Google

Came on time excellent service. Highly recommend very very professional The technician DMYTRO was top notch!

Roger Spiegel
Roger Spiegel via Google

Very satisfied. Technician arrived promptly and was very courteous. I would definitely call upon Mr. Appliance again as well as recommend them to others. Thank you.

Lori Curtis
Lori Curtis via Google

Lisa Steier
Lisa Steier via Google

Great experience from scheduling to completion. Marni was terrific on the phone, the communication about time window was clear - I loved that they sent a picture along with the tech’s name so there was no question that it was the right person at the door. And the service itself was good. Knowledgeable and very professional.

Ann Grasso
Ann Grasso via Google

It was a delight to meet the owner of Mr. Appliance at our Middlesex Chamber meeting and I wish more businesses would take advantage of this opportunity. My first experience with this company was ACES, and I look forward to recommending them whenever appropriate.

Lisa Dufour
Lisa Dufour via Facebook

When I first called to explain my issue with my oven, they scheduled a home visit for later that day. They were back the following week to do the needed repair. On both visits, Dave, was friendly and professional. Marni was my contact at the home office. Both were a pleasure to work with. I'm thrilled with the repair. I will definitely call on Mr. Appliance again, whenever the need arises.

April Creamer
April Creamer via Google

John Long
John Long via Google

Tech was very thorough and knowledgeable & efficient

navy93
navy93 via Google

I had a cracked freon line from moving my refrigerator to another house. The Mr. Appliance professional came, looked at the issue, then proceeded to fix my refrigerator. Then he cleaned up after himself, and left. I am completely happy with his work. Job well done.

Anita ALBANESE
Anita ALBANESE via Google

Extremely thorough and was able to find and fix the problem with my oven. I really liked that I received a photo of the service person before they arrived. That’s a lovely safety feature.

LaVerne Roper
LaVerne Roper via Google

I was impressed with his work. He was able to find out the problem and fix it.

Larry Scott
Larry Scott via Google

Outstanding job balancing and leveling my refrigerator. Professional and on time.

Total number of 5 star reviews :41

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