4.8/5

3679 Ratings

|

Caridad Juvert
Caridad Juvert via Google

Technician was professional and friendly he was on time and explained the diagnosis on the washer and refrigerator, gave options and did follow up a couple of days with an estimate. I would definitely reccomend Mr. Appliances. Thank you.

Lenny Martynowicz
Lenny Martynowicz via Google

Polite & knowledgeable

Ted Bragg
Ted Bragg via Google

Quick to respond, prompt and repair complete

Authur Baldadian
Authur Baldadian via Google

Bill Morgan
Bill Morgan via Google

Washing machine water all over the place after a big load. Ryan was smooth and a quick study. We couldn’t see the issue in a stacked system and learned a way to avoid the problem forever.

Linda Narke
Linda Narke via Google

Benny was very professional and was able to detect the problems. I would recommend Mr. Appliance as a good source for repairs.

Danielle S
Danielle S via Google

They were fabulous to work with. A cleaning service broke my ceramic induction cooktop and they had me send pictures (vs doing a visit to assess), model & serial number. Provided estimate in a timely manner and got the part very quickly. Called me to book an appointment as soon as they got the part. They were also great at sending a text about my service window and then again when the technician was almost at the house. I would use them again. Highly recommend.

Elliott Fischer
Elliott Fischer via Google

Staff very helpful and my technician Benny was prompt and completed the job in a timely manner.

Brit Fisher
Brit Fisher via Google

Pat was on time for the appointment and very professional. He gave a very honest assessment of the repair and was very trustworthy. I would recommend him and this company.

Laura Destefano
Laura Destefano via Google

I love Mr. Appliance ! They are extremely reliable come in a very reasonable period of time every technician is extremely knowledgeable, honest and professional. If you have any type of issue with any type of Appliance, they are the people to call!

Tom Gonstamatinos
Tom Gonstamatinos via Google

Maria Ciferni
Maria Ciferni via Google

The person that was sent out was very knowledgeable and explained the service

Peggy Sloin
Peggy Sloin via Google

Excellent service

Response from Owner

We appreciate the five stars! Thank you for rating Mr. Appliance of Naples and have a great day.

Patricia Verduin
Patricia Verduin via Google

The team at Mr. Appliance including the schedulers and technicians were terrific. They came on time, communicated often and fixed our issue professionally.

Response from Owner

Thank you, Patricia, for your kind words. We're delighted to hear that our team, from schedulers to technicians, met your expectations with timely service and effective communication. Your satisfaction is important to us, and we're glad we could assist you professionally.

Brendan Doorly
Brendan Doorly via Google

Came, diagnosed and fixed the issue with my refrigerator. Kept me posted with arrival time etc. Ryan ( technician) knew his stuff. Very satisfied.

Response from Owner

Thank you for your wonderful feedback, Brendan. We're delighted to hear that Ryan was able to diagnose and fix your refrigerator issue efficiently and kept you informed throughout the process. Your satisfaction is our priority, and it's great to know you had a positive experience with our service.

Marian Phillips
Marian Phillips via Google

Appliance repair made easy. Not only did the tech come on time, he also went the extra mile to answer my questions and recommend best replacements.

Response from Owner

Thank you so much for your kind words, Marian. We're thrilled to hear that you had a positive experience with our technician and that he was able to assist you with your questions and recommendations. Providing exceptional service is what we strive for, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again in the future.

Eileen Wright
Eileen Wright via Google

Very honest and professional. Super pleasant. Highly recommend your service. Thank you.

Response from Owner

We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Naples team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.

John Johnson
John Johnson via Google

My first experience with this company, and I was very impressed with the professionalism that they showed from start to finish highly recommend their service.

Response from Owner

Thank you so much, John, for your kind words and for taking the time to share your experience. We're thrilled to hear that you were impressed with the professionalism of our team. Your recommendation means a lot to us, and we're delighted to have made a positive impression on your first visit.

Frank Hodits
Frank Hodits via Google

Response from Owner

We're glad to hear that you were very satisfied with our services. Thank you for working with us at Mr. Appliance of Naples, and we hope you have a great day.

Karen Sowers
Karen Sowers via Google

Response from Owner

We appreciate the five stars! Thank you for rating Mr. Appliance of Naples and have a great day.

Total number of 5 star reviews :3382

help icon
Contact Mr. Appliance today to schedule your next service!