What People Are Saying About Mr. Appliance of Kane Kendall Will & Dupage

The tech was timely, efficient and thoroughly answered my questions. This is a good company and I’m keeping their number

Timely service. Careful regarding cleanliness. Good communication on progress.

Quick help and great service in the same day.

Mr appliance in yorkville has gone above and beyond with helping me fight samsung. I had a tech over yesterday because our washer machine would not wash a load without shaking it self all over. They came out and within 15 mins were on with a virtual samsung team who deemed our washer unserviceable. The tech from Mr appliance explained what happened to the washer and was clear and concise with next steps. Then I called samsung as I was instructed. They wanted me to pay a different tech out to see the issue. I called mr appliance back and they said nope not the process and over two days they made multiple phone calls to samsung on my behalf to get them to fix the issue. After two days and 3 phones calls on my end it was finally done and samsung is sending me payment for our washer. I will never buy a samsung appliance again but I will only call mr appliance if I need anything looked at or repaired. They went way above anything they had to do in this case to help me fight samsung. The tech that came out, two customer service reps who answered the phone, and the owner of the branch all got on at some point to call samsung and got bounced around from person to person to help me. It is awesome to still see that level of customer service. I cannot thank them enough. If I could give more than 5 stars I would.

Excellent service, punctuality, and knowledge!

Prompt and professional service. And the best part…..our refrigerator is fixed!!!!

Brian and the person training with him arrived on time and performed a check on my washer and dryer as requested. I have it done every year as a preventative and I’m very pleased with their service. Thanks, Pauline Herpy

Mr Appliance was Great!

I called Mr Appliance after talking to another service. Mr Appliance quoted a much lower service call price and said they would apply it toward the final cost. The technician was on-time and knowledgeable. Problem was diagnosed and fixed promptly at a fair overall price.

Very helpful! Honest and fair! Would call again for sure. Can’t recommend enough!

Very thorough, complete service

Brian was awesome, he went out of his way to help my Mother get her stove back up and running. He was extremely knowledgeable and personable. I would highly recommend their services.

On time, attentive, friendly

Quick response and very professional.

This was my first time using Mr. Appliance of Kane Kendall Will & DuPage and I would highly recommend them for any appliance repairs! Their technician, Brian, was prompt, efficient, and professional. He gave me a quote on my oven repair (bad ignitor), and it seemed like a fair price. He completed the repair and cleaned up his work area once he was done. I have no complaints at all and successfully used my oven that same evening. Thank you!!