What People Are Saying About Mr. Appliance of Kane Kendall Will & Dupage

Very friendly and easy to work with! Thank you!!

Quick to respond

Outstanding service. The technicians were professional and knowledgeable. Cost was reasonable.

We’ve been using this company for our appliance repairs for many years. Brian is always thorough, honest, and professional. Highly recommend them!

Excellent service, very respectful of our home. Extremely nice to work with!

The tech was timely, efficient and thoroughly answered my questions. This is a good company and I’m keeping their number

Timely service. Careful regarding cleanliness. Good communication on progress.

Quick help and great service in the same day.

Mr appliance in yorkville has gone above and beyond with helping me fight samsung. I had a tech over yesterday because our washer machine would not wash a load without shaking it self all over. They came out and within 15 mins were on with a virtual samsung team who deemed our washer unserviceable. The tech from Mr appliance explained what happened to the washer and was clear and concise with next steps. Then I called samsung as I was instructed. They wanted me to pay a different tech out to see the issue. I called mr appliance back and they said nope not the process and over two days they made multiple phone calls to samsung on my behalf to get them to fix the issue. After two days and 3 phones calls on my end it was finally done and samsung is sending me payment for our washer. I will never buy a samsung appliance again but I will only call mr appliance if I need anything looked at or repaired. They went way above anything they had to do in this case to help me fight samsung. The tech that came out, two customer service reps who answered the phone, and the owner of the branch all got on at some point to call samsung and got bounced around from person to person to help me. It is awesome to still see that level of customer service. I cannot thank them enough. If I could give more than 5 stars I would.

Excellent service, punctuality, and knowledge!

Prompt and professional service. And the best part…..our refrigerator is fixed!!!!

Brian and the person training with him arrived on time and performed a check on my washer and dryer as requested. I have it done every year as a preventative and I’m very pleased with their service. Thanks, Pauline Herpy

Mr Appliance was Great!

I called Mr Appliance after talking to another service. Mr Appliance quoted a much lower service call price and said they would apply it toward the final cost. The technician was on-time and knowledgeable. Problem was diagnosed and fixed promptly at a fair overall price.

Very helpful! Honest and fair! Would call again for sure. Can’t recommend enough!