Total Number of Reviews:148
Excellent service, highly informative, and extremely professional and customer service oriented. Which is nearly unheard of these days. Alejandro answered all of our questions and provided detailed information on all services performed and needs going forward. This was our second time using Mr. Appliance and we will continue to use them going forward.
Quickly diagnosed the problem. Offered a fair price. Completed the repairs that day. Would rehire and recommend.
Mars N, Thank you for you letting us know that you found pricing to be fair on your same day repair service! We appreciate your recommendation and look forward to working with you in the future!
Very efficient tech and able to resolve my problem promptly. Also very mindful of making sure appropriate areas were covered etc
Friendly staff , great customer service & always on time .
Super responsive with scheduling and service calls. Kolby was a great tech who explained the issues very well and had a great knowledge set around the parts and manufacturer in my case.
John arrived early and was professional and knowledgeable. He pinpointed the problem with the dryer and fixed it promptly. John explained the issue and made sure we knew to call if there were any further issues. First time using this company but will be the first call if the need arises. Everyone from the office staff and technicians were friendly and efficient. Great company.
Quick same day response when the refrigerator quit. Reasonable pricing. Will call again when we need appliances repaired.
Our dryer broke, Louis came the next day and fixed it on the spot. He even went out to get a part and came right back!
Alejandro gave excellent service very knowledgeable very courteous. Definitely prefer anyone. To you
Chris is professional and very clean working attitude. Communication from filed a case, follow up with company, get parts to ship, shipping is arrive, schedule a date/time, the date and time confirm, the technician who is coming in is inform, time frame accepted, completed the job. Flawless! 5 stars!!!!!!!!
Alan, thank you for leaving 5 stars! We're always happy to help our customers with their SubZero appliances! Please let us know if there is anything else you need.
Thank you for the review Susy! We appreciate you choosing Mr Appliance and taking the time to leave us 5 stars!
This is the second time I've used them. Excellence from my initial phone call to make an appointment to John showing up exactly when they said he would along with text updates including a picture of John. He identified the problem with our washer, had the parts we needed and repaired. Super friendly and knowledgeable. They don't seem inexpensive but considering we received A+ service and sometimes we lose sight of what it costs to run a great business in 2024, I believe they are quite fair. If you want super cheap, do it yourself. I will use them again!
Great job great service. Colby identified the problem and repaired on the spot. Highly recommend!
Great service, professional and fast!
Total Number of Reviews:148