4.9/5

760 Ratings

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Shawn Sterling
Shawn Sterling via Google

Great service! Professional, knowledgeable and great follow up. Joaquinn, and Kati are fantastic to work with

Shawn Gartrell
Shawn Gartrell via Google

Got my ice maker up and running. Great customer service, knowledgeable repair technician. Great 1st time experience!

Response from Owner

Hi Shawn. Chad here, owner of this location! Really grateful you gave us an opportunity to earn your business and that our tech did and office team was able to get your ice maker up and running! Very appreciative of this review and kind words as well. Thanks again!

Janet Young
Janet Young via Google

Arianne was just wonderful. She knows her job well & even got here earlier than planned!!!

Response from Owner

Hi Janet! Chad here, owner of this location! Truly thankful you had a great experience with Ari and the team! Appliance issues are never fun and I'm glad our team could help you get back up and running. Thank you again!

Carla Highberger
Carla Highberger via Google

Mr. Appliances was amazing from the phone call, to customer service, the tech and knowledge. We were able to get an appointment in a very timely manner and the tech-she was knowledgeable and friendly as well as professional:) Great job!! Thank you!!

Response from Owner

Hi CJ! Chad Fosdick here, owner of this location! Just wanted to thank you so much for calling our office to have us help with your appliance repair. We're very fortunate to have such great staff and technicians and are very grateful for you letting us earn your business.

Lacey Johnson
Lacey Johnson via Google

Arianne helped get my microwave fixed and she was amazing! So friendly and understanding! Wanted to save my counter tops from scratches and even loved on my pup 🙂 wonderful experience! Definitely would call them for help with any of your appliance needs!

Response from Owner

Hi Lacey! This is Chad, owner of this Mr. Appliance location and just wanted to thank you for having Arianne out and to let you know we appreciate your review and kind words about your experience with our team. We strive to take a frustrating experience of a broken appliance and turn it into a good one by being professional and technically accurate in diagnosing and repairing your appliances. Please remember that all of our work is backed by our 1 year parts and labor guarantee so let me know if there's anything else we can do for you. Thanks again

Jim Bousquet
Jim Bousquet via Google

Mr. Appliance was the best service that I've ever had on anything i've needed repaired. Knew exactly what needed to be done. Did it in a professional manner? They show app when they say they're gonna be here. Got the work done that needs to be done and clean up before they leave. She made sure that there was anything I needed before she left.. Thank you Mr. Appliance.

Response from Owner

Thank you for the awesome review Jim! We’re glad we could help in Ogallala and that our service left a great impression. Remember — all our work is backed by a 1-year parts and labor guarantee. We’ve got you covered! Ari has been a great addition to our team along with Joaquin and Kati. www.mrappliance.com/north-platte

Teresa Corona
Teresa Corona via Google

I will say I am very happy Mr.Appliance of North Platte help me with my stove. Joaquin was very polite and attentive when I explain to him what the issue was (oven was not workin). He then took a look at it and fix my stove right away, even though they had to order the part it only took them 5 days to get it done. Thank you for your great service.

Response from Owner

Thank you so much for the great review Teresa. Customers love Joaquin and he's been such a great team member for over 2 years now! All our appliance repairs come with a 1 year parts and labor guarantee so just know we'll be here if anything else comes up. (Your local Mr. Appliance Repair Team) www.mrappliance.com/north-platte

Kelli Smith
Kelli Smith via Google

Joaquinn was awesome he did a great job and was very friendly. I will be calling Mr. Appliance if I need their help. Thank you very much my dryer works great♥️

Response from Owner

Thank you for your wonderful review, Kelli! We're thrilled to hear that Joaquinn provided you with excellent service and that your dryer is working great. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

Gianna Nolda
Gianna Nolda via Google

Excellent repose and repair time! Thank you for getting my washer up and running again!

Response from Owner

Thank you for your positive feedback, Gianna! We’re thrilled to hear that we could get your washer up and running promptly. Your satisfaction is our priority, and we appreciate your support!

John Reynolds
John Reynolds via Google

Very knowledgeable and a great person to work with!

Response from Owner

Thank you for your kind words, John! We're glad to hear you had a positive experience with us. Your satisfaction is important to us, and we appreciate your support!

Silvia Lopez
Silvia Lopez via Google

(Translated by Google) Fast and efficient....Thank you (Original) Rápido y eficiente....Gracias

Response from Owner

¡Gracias, Silvia! Nos alegra saber que tu experiencia fue rápida y eficiente. Agradecemos tu apoyo.

Kevin Klahn
Kevin Klahn via Google

Called Mr appliance to fix my upright freezer. They showed up the very next day 4 hours early(after they called to verify it was alright). Unfortunately the part that was needed was no longer available. I will definitely be using them again in the future.

Response from Owner

Thank you for your understanding, Kevin! We appreciate your positive feedback and are glad to hear that our team could assist you promptly. We look forward to serving you again in the future!

Susan Bender
Susan Bender via Google

Technician was extremely knowledgeable about fixing my refrigerator. She replaced the part, put the refrigerator back together again and leveled it. Thank you

Response from Owner

Thank you for your kind words, Susan! We're glad to hear that our technician was able to assist you efficiently. Your satisfaction is our priority, and we appreciate your feedback!

Bonnie Wiesen
Bonnie Wiesen via Google

Katie was very efficient in getting service set up & the service man was very professional & knowledgeable!

Response from Owner

Thank you for your wonderful feedback, Bonnie! We're thrilled to hear that Katie and our service technician met your expectations. Your satisfaction is our priority, and we appreciate your support!

Muhammad Saad
Muhammad Saad via Google

Response from Owner

Thank you for the 5-star rating, Muhammad! We appreciate your support and look forward to serving you again.

Evonne Keck
Evonne Keck via Google

Everyone was so nice and professional. We got an appoitment right away and as soon as the part came in they were able to get it installed the same day.

Response from Owner

Thank you for your wonderful review, Evonne! We're glad to hear that our team provided you with prompt and professional service. Your satisfaction is our priority, and we appreciate your feedback!

GPH Zoom43
GPH Zoom43 via Google

We've had the best experience with Mr. Appliance staff on more than one occasion. They are very professional, knowledgeable, and the absolute best to work with! A new tech was at my house this week for an issue with our washing machine. Her vast knowledge and professionalism was over the top! I recommend her to everyone! Every question I asked she gave the utmost professionalism when answering, she didn't give any indication I was wasting her time. I'd give them more than 5 stars if I could! Give them a call! They will treat you amazing! Thank you Mr. Appliance of North Platte.

Response from Owner

Thank you for your wonderful review, GPH! We're thrilled to hear about your positive experiences with our team and appreciate your recommendation. It's fantastic to know that our technician provided you with the professionalism and knowledge you deserve. Your kind words inspire us to keep delivering excellent service, and we look forward to assisting you again in the future!

Judy Baney
Judy Baney via Google

Great communication on when someone would be able to come and even a text reminder that they're on their way to my house. Very knowledgeable and professional and explained what the problem was. Wonderful service thank you

Response from Owner

Thank you for your wonderful review, Judy! We're glad to hear that you appreciated our communication and professionalism. Your satisfaction is our top priority, and we look forward to serving you again!

Jessica Martinez
Jessica Martinez via Google

Arianne provided great professional customer service. She went above on helping us with another issue as well. Thank you!

Response from Owner

Thank you for your wonderful feedback, Jessica! We're thrilled to hear that Arianne provided you with excellent service and assistance. Your appreciation means a lot to us, and we look forward to serving you again!

Kellie
Kellie via Google

Very kind, personable, and very knowledgeable repairman. Highly recommend.

Response from Owner

Thank you for your wonderful feedback, Kellie! We're thrilled to hear that you had a positive experience with our repairman. Your recommendation means a lot to us!

Total number of 5 star reviews :709

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