4.9/5

746 Ratings

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GPH Zoom43
GPH Zoom43 via Google

We've had the best experience with Mr. Appliance staff on more than one occasion. They are very professional, knowledgeable, and the absolute best to work with! A new tech was at my house this week for an issue with our washing machine. Her vast knowledge and professionalism was over the top! I recommend her to everyone! Every question I asked she gave the utmost professionalism when answering, she didn't give any indication I was wasting her time. I'd give them more than 5 stars if I could! Give them a call! They will treat you amazing! Thank you Mr. Appliance of North Platte.

Response from Owner

Thank you for your wonderful review, GPH! We're thrilled to hear about your positive experiences with our team and appreciate your recommendation. It's fantastic to know that our technician provided you with the professionalism and knowledge you deserve. Your kind words inspire us to keep delivering excellent service, and we look forward to assisting you again in the future!

Judy Baney
Judy Baney via Google

Great communication on when someone would be able to come and even a text reminder that they're on their way to my house. Very knowledgeable and professional and explained what the problem was. Wonderful service thank you

Response from Owner

Thank you for your wonderful review, Judy! We're glad to hear that you appreciated our communication and professionalism. Your satisfaction is our top priority, and we look forward to serving you again!

Jessica Martinez
Jessica Martinez via Google

Arianne provided great professional customer service. She went above on helping us with another issue as well. Thank you!

Response from Owner

Thank you for your wonderful feedback, Jessica! We're thrilled to hear that Arianne provided you with excellent service and assistance. Your appreciation means a lot to us, and we look forward to serving you again!

Kellie
Kellie via Google

Very kind, personable, and very knowledgeable repairman. Highly recommend.

Response from Owner

Thank you for your wonderful feedback, Kellie! We're thrilled to hear that you had a positive experience with our repairman. Your recommendation means a lot to us!

Merna Ebel
Merna Ebel via Google

Such prompt great service will definitely call them when needed

Response from Owner

Thank you for your wonderful review, Merna! We're thrilled to hear that you were satisfied with our prompt service. We look forward to assisting you again in the future!

Jeff Forsen
Jeff Forsen via Google

Joaquin and Katie from your North Platte NE office have been amazing! They have both been very helpful and responsive through our multiple interactions dealing with our Whirlpool refrigerator warranty issues!!

Response from Owner

Thank you for your kind words, Jeff! We’re thrilled to hear that Joaquin and Katie provided you with exceptional service regarding your Whirlpool refrigerator warranty. Your satisfaction is our priority, and we appreciate your feedback!

Shawn Wikle
Shawn Wikle via Google

Great people. They were friendly and knowledgeable. Had a kit for the repair and finished quickly. Highly recommended!

Response from Owner

Thank you for your wonderful review, Shawn! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Donna Coleman
Donna Coleman via Google

We had to wait a week for service, because they are so busy. Which I think is a good thing😉 The serviceman was professional and quick to find the problem. He fixed it and was on his way. We Have used them before and will continue using them.

Response from Owner

Thank you for your understanding and kind words, D! We're glad to hear that you had a positive experience despite the wait. Your continued support means a lot to us, and we look forward to serving you again in the future!

Denise Young
Denise Young via Google

Response from Owner

Thank you for your 5-star rating, Denise! We appreciate your support and look forward to serving you again.

Trish Sculley
Trish Sculley via Google

Joaquin was Extremely Knowledgeable. He explained everything very Clearly. Worked Quickly and the Repair Expense was Reasonable!

Response from Owner

Thank you for your positive feedback, Trish! We're thrilled to hear that Joaquin provided you with excellent service and clear explanations. Your satisfaction is our priority, and we appreciate your support!

Matt Fosket
Matt Fosket via Google

Response from Owner

Thank you for your 5-star rating, Matt! We're happy to know you're satisfied with our services. We look forward to serving you again!

Annette Ogle
Annette Ogle via Google

Response from Owner

Thank you for your 5-star rating, Annette! We appreciate your support and are glad to hear you had a positive experience with us.

Jennifer Velasquez
Jennifer Velasquez via Google

The staff is very friendly and helpful. They are quick to respond to your needs. I highly recommend them!

Tom Courter
Tom Courter via Google

Always quickly figure out the issue, always try to save us money.

Response from Owner

Thank you for your kind words, Cristine! We’re glad to hear that our team is effectively addressing your needs while also prioritizing cost savings. Your feedback motivates us to keep up the good work!

Merle Konken
Merle Konken via Google

Response from Owner

Thank you for your 5-star rating, Merle! We're thrilled to have your support and look forward to serving you again.

Devin Lunzman
Devin Lunzman via Google

Response from Owner

Thank you for the 5-star rating, Devin! We appreciate your support and look forward to serving you again.

James Bowers
James Bowers via Google

Response from Owner

Thank you for the 5-star rating, James! We appreciate your support and look forward to serving you again.

Lydia Luebbe
Lydia Luebbe via Google

Very happy with Joaquinn helpful and very nice to work with.

Response from Owner

Thank you for your wonderful feedback, Lydia! We're thrilled to hear that Joaquinn provided you with helpful and friendly service. Your satisfaction is our priority, and we look forward to serving you again!

ACCOUNTS RECEIVABLE
ACCOUNTS RECEIVABLE via Google

Response from Owner

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again.

Daniel Schuldt
Daniel Schuldt via Google

Response from Owner

Thank you for your 5-star rating, Dan! We're glad to have your support and look forward to serving you again.

Total number of 5 star reviews :695

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