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Total number of 5 star reviews :1956
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Mr. Appliance of Northern Virginia
Independently Owned and Operated
Change Location
Mr. Appliance of Northern Virginia
Independently Owned and Operated
Our Results
I was able to work with Daniel & with Jason, the service manager. Communication was quick, the people were great to work with and service scheduling was prompt and convenient. Happy to recommend Mr. Appliance
Hi Brian, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!
Abdul was knowledgeable, professional, and honest. Having appliances repaired is expensive but at least this company has the knowledge to do it properly!! Will use them again. They fixed a sub zero ice maker and a Bosch dishwasher for us.
Hi Connie, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.
Very good work
Hi Johann, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!
Mr Appliance provides exceptional service. Very experienced, friendly.
Hi Fadi, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!
Repairman was efficient, professional and friendly.
Hi Alex, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!
Joshua was great! He diagnosed my oven issue quickly and had the part in his truck so that it could be fixed same day. Highly recommend!
Hi Julia, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.
Very polite, knowledgeable and efficient. Will call again. Please with his work, attitude and service.
Hi Roshini, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.
******I am updating my review to change it from a one star to five star. Mr. Appliance did respond to my original review and leaned-in to get our refrigerator fixed. It did end up taking several visits and two repairs, but once they determined the source of the problem they worked with sub zero to get the correct parts and sent over experienced technicians to make the repair. ***** Mr appliance was the service provider given to us by Sub Zero to fix a fridge that was purchased only six months ago. We are disappointed in the service. I don’t have a lot of confidence that Mr appliance actually knows what is wrong with our refrigerator. It’s been a week since we originally called and we are no closer to have a working refrigerator than we were the day it broke. We’ve had two service people out to the house and ow they are telling us we have to wait another three days for a third person to come and assess the situation. Also, you literally can’t talk to anyone other than an operator when you call them - it’s frustrating to have someone answer the phone, rush to end the call, and then have to wait for a call back. If you are working when they call and miss them…you have to call back thru the operator and wait again for the callback.
We sincerely apologize for the frustration you've experienced, Amy. Your feedback is important to us, and we’re sorry for the delays in resolving your refrigerator issue. We will investigate your concerns immediately to improve our service and ensure this doesn't happen again. Thank you for bringing this to our attention.
Our service technician showed up on time and provided a 20 min advance notice of his arrival. He was professional and cleared my issue and we are hoping this issue does not return.
Thank you for your positive feedback, Frank! We're glad to hear that our technician was punctual and able to resolve your issue professionally. We appreciate your hope for a lasting solution and will continue to strive for excellence in our services. Your satisfaction is our priority!
Good communication. Went extra mile to get things fixed.
Thank you for your positive feedback, Richard! We're thrilled to hear that you appreciated our communication and the extra effort put into fixing things. Your satisfaction is our priority, and we look forward to serving you again in the future.
Appointments were easy to make. The tech, Milad was personable and professional. Thank you!
We're thrilled to hear that you found scheduling your appointment easy and that Milad provided you with excellent service. We appreciate your kind words and are glad you had such a positive experience. Thank you for choosing us!
Thank you for your five-star rating! We're thrilled to hear you had a great experience. If there's anything specific you'd like to share or if you have any suggestions, feel free to let us know. We hope to see you again soon!
Thank you for the fantastic rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon.
Milad was knowledgable and proessional in replacing the water hose.
Thank you for your feedback! We're glad to hear that Milad provided knowledgeable and professional service during your hose replacement. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out.
Milad arrived on time, was tidy and provided good explanations. He fixed my Wolf stove with no issues. I will gladly use Mr. Appliance again.
Thank you for your fantastic review, Greta! We’re thrilled to hear that Milad provided timely and efficient service while fixing your Wolf stove. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Milad arrived on time and was able to fix my old Wolf stove. He kept things tidy and provided good explanations of what needed to be done.
Thank you for your positive feedback! We're thrilled to hear that Milad was punctual and able to repair your Wolf stove effectively. Maintaining a clean work environment and providing clear explanations are top priorities for us. We appreciate your support and hope you enjoy your stove!
Excellent Service. Technician quickly diagnosed faulty vent on dishwasher and ordered part and came back 2 days later and installed. Very professional.
Thank you for your wonderful feedback, William! We're glad to hear that our technician provided quick and professional service in diagnosing and repairing your dishwasher. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If you need assistance in the future, feel free to reach out.
The technician was efficient and professional, he diagnosed the problem ordered the parts and set a follow up appointment in install. Would highly recommend your company.
Thank you for your positive feedback, Veronica. We're glad to hear that our technician provided efficient and professional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
2nd time whew have Mohamad. He is the reason I continue to use your company.Wonderful.
Thank you for your loyalty, Hendrik! We're thrilled to hear that Mohamad made such a positive impact on your experience. Your satisfaction is our priority, and we look forward to serving you again!
Very responsive and competent. Great communication. Highly recommend.
Thank you, Noah, for your wonderful review! We're thrilled to hear you found our team responsive and competent. Your recommendations mean a lot to us!
Total number of 5 star reviews :1956
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