4.8/5

2151 Ratings

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Richard Youn
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Good communication. Went extra mile to get things fixed.

Response from Owner

Thank you for your positive feedback, Richard! We're thrilled to hear that you appreciated our communication and the extra effort put into fixing things. Your satisfaction is our priority, and we look forward to serving you again in the future.

David Lalich
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Appointments were easy to make. The tech, Milad was personable and professional. Thank you!

Response from Owner

We're thrilled to hear that you found scheduling your appointment easy and that Milad provided you with excellent service. We appreciate your kind words and are glad you had such a positive experience. Thank you for choosing us!

Sara Amiryar
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Response from Owner

Thank you for your five-star rating! We're thrilled to hear you had a great experience. If there's anything specific you'd like to share or if you have any suggestions, feel free to let us know. We hope to see you again soon!

Jeb Mann
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Response from Owner

Thank you for the fantastic rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon.

Pumbu
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Milad was knowledgable and proessional in replacing the water hose.

Response from Owner

Thank you for your feedback! We're glad to hear that Milad provided knowledgeable and professional service during your hose replacement. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out.

Greta Brendley
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Milad arrived on time, was tidy and provided good explanations. He fixed my Wolf stove with no issues. I will gladly use Mr. Appliance again.

Response from Owner

Thank you for your fantastic review, Greta! We’re thrilled to hear that Milad provided timely and efficient service while fixing your Wolf stove. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Greta Brendley
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Milad arrived on time and was able to fix my old Wolf stove. He kept things tidy and provided good explanations of what needed to be done.

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Milad was punctual and able to repair your Wolf stove effectively. Maintaining a clean work environment and providing clear explanations are top priorities for us. We appreciate your support and hope you enjoy your stove!

William Stranges
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Excellent Service. Technician quickly diagnosed faulty vent on dishwasher and ordered part and came back 2 days later and installed. Very professional.

Response from Owner

Thank you for your wonderful feedback, William! We're glad to hear that our technician provided quick and professional service in diagnosing and repairing your dishwasher. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If you need assistance in the future, feel free to reach out.

Veronica Price
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The technician was efficient and professional, he diagnosed the problem ordered the parts and set a follow up appointment in install. Would highly recommend your company.

Response from Owner

Thank you for your positive feedback, Veronica. We're glad to hear that our technician provided efficient and professional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

hendrik browne
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2nd time whew have Mohamad. He is the reason I continue to use your company.Wonderful.

Response from Owner

Thank you for your loyalty, Hendrik! We're thrilled to hear that Mohamad made such a positive impact on your experience. Your satisfaction is our priority, and we look forward to serving you again!

Noah
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Very responsive and competent. Great communication. Highly recommend.

Response from Owner

Thank you, Noah, for your wonderful review! We're thrilled to hear you found our team responsive and competent. Your recommendations mean a lot to us!

Rick Nishanian
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Response from Owner

Thank you for your 5-star rating, Nunik! We appreciate your support and look forward to serving you again.

Neal Kranes
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I worked with Milad from Mr. Appliance to fix my fridge LEDs. He was prompt, friendly and knowledgeable. I think the cost was reasonable. Would use them again.

Response from Owner

Thank you for the wonderful review, Neal! We're glad to hear about your positive experience with Milad. Providing prompt and knowledgeable service is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future!

Gary Edwards
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I was having problems with my 26 year-old subzero refrigerator. I had a technician come out and take a look. We decided that it need to be overhauled. Sammy came out a week later and in within five minutes, he had diagnosed the exact problem with the refrigerator, which was a major one he told me what would need to be done and how much it would cost. I thought it was a fair price. He came yesterday and did the work. It only took him three hours and he had estimated it would take six. The refrigerator works fine now Sammy was such a pro very sharp guy. He really knows what he’s doing. I couldn’t be happier. I would recommend my Mr. appliance to anyone who needs refrigerator maintenance, especially for subzero.

Response from Owner

Thank you for your wonderful review, Gary! We're thrilled to hear about your positive experience with Sammy and the work done on your Subzero refrigerator. It's great to know that the issue was resolved efficiently and to your satisfaction. Your recommendation means a lot to us, and we appreciate your trust in Mr. Appliance!

Yi Zhang
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Response from Owner

Thank you for the 5-star rating, Yi! We appreciate your support and look forward to serving you again in the future.

Nick Meads
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Milad did a great job fixing my dishwasher. Excellent customer service.

Response from Owner

Thank you for your kind words, Nick! We’re thrilled to hear that Milad provided excellent service and successfully fixed your dishwasher. We appreciate your support and look forward to serving you again!

CrossArlingtonSafely
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Mohammed was wonderful. He was on time, courteous, and knowledgeable. He quickly identified the problem and fixed my fridge. I highly recommend Mohammed and Mr. Appliance!

Response from Owner

Thank you for your fantastic review! We're thrilled to hear that Mohammed provided such excellent service. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Patty Sullivan
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Despite the busy schedule for the day I called, Mr. Appliance was able to send a technician to our house to diagnosis the problem with our sub-zero refrigerator. Fearing the worst and envisioning have to replace our refrigerator which is an older model, Daniel was able to quickly determine the problem and ordered the parts for repair. He came back a week later with the parts and fixed the problem. What a relief. Daniel is very knowledgeable in his field and has a lot of experience working on sub zero refrigerators and many other brands. Great customer service!! Thank you Daniel!!

Response from Owner

Thank you for your wonderful feedback, Patricia! We're thrilled to hear that Daniel was able to diagnose and repair your refrigerator efficiently. It's great to know that his expertise made a difference in your experience. We appreciate your kind words and look forward to serving you again in the future!

Bill Heibel
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Response from Owner

Thank you for the 5-star rating, William! We appreciate your support and hope to continue providing you with great service.

Allan Mcartor
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professional, personable

Response from Owner

Thank you for your kind words, Allan! We're delighted to hear you found our service professional and personable. Your feedback is greatly appreciated!

Total number of 5 star reviews :1946

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