What People Are Saying About Mr. Appliance of Northern Virginia

I was having problems with my 26 year-old subzero refrigerator. I had a technician come out and take a look. We decided that it need to be overhauled. Sammy came out a week later and in within five minutes, he had diagnosed the exact problem with the refrigerator, which was a major one he told me what would need to be done and how much it would cost. I thought it was a fair price. He came yesterday and did the work. It only took him three hours and he had estimated it would take six. The refrigerator works fine now Sammy was such a pro very sharp guy. He really knows what he’s doing. I couldn’t be happier. I would recommend my Mr. appliance to anyone who needs refrigerator maintenance, especially for subzero.

Milad did a great job fixing my dishwasher. Excellent customer service.

Mohammed was wonderful. He was on time, courteous, and knowledgeable. He quickly identified the problem and fixed my fridge. I highly recommend Mohammed and Mr. Appliance!

Despite the busy schedule for the day I called, Mr. Appliance was able to send a technician to our house to diagnosis the problem with our sub-zero refrigerator. Fearing the worst and envisioning have to replace our refrigerator which is an older model, Daniel was able to quickly determine the problem and ordered the parts for repair. He came back a week later with the parts and fixed the problem. What a relief. Daniel is very knowledgeable in his field and has a lot of experience working on sub zero refrigerators and many other brands. Great customer service!! Thank you Daniel!!

professional, personable

The Service Tech Milad was friendly, professional, and very efficient….. and on time.

Live their communication!

It was easy to make an appointment. Technician showed up on time - he needed a part which he ordered and got us rescheduled. He was on time for that visit too and the repair was done quickly and correctly.

Muhammad was AWESOME!!! Came the next day, help with several appliances and even took time to show me how to do some things. Above and beyond!!!! Thank you!!!!

We were thrilled with Joshua from appliance repair for his expertise, and friendly attitude. Appliance will be the first company we contact when another repair is needed.

Service rep was great. Showed up on time. Appointment setup easy with reminders. Excellent work!

Great service, Kevin the technician was wonderful!!

From start to finish, the experience was excellent. Scheduling an appointment was seamless, and they sent someone out the same day. After dealing with multiple other companies that misdiagnosed my dryer’s issue and replaced parts at random, it was refreshing to see Sam take a methodical approach. He carefully inspected everything—from the circuits to the heating elements—before recommending the most cost-effective solution. It’s been years since I’ve encountered such honest, knowledgeable, and sincere service.

I am very pleased with the services received and have recommended this company to my neighbors. The technician, Joshua, was very knowledgeable and efficient and I would definitely ask for him next time I need service for any of my appliances.

Mr Appliance technicians Kevin and Muhammad are professional and answered all of our questions. They promptly made the necessary repairs in our laundry machine and went above and beyond the job! Highly recommend them . Thank you !!