4.7/5

3485 Ratings

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Leigh Johnsen
Leigh Johnsen via Google

Every time Mr. Appliance has taken care of us (several times due to the engineering of LG refrigerators - if you know you know) they've been prompt, always had clear communication regarding when the technician would arrive and left me with an understanding of what costs would be before any work proceeded. I'll continue to call on them in the future.

Cliff Holle
Cliff Holle via Google

I just had the main board repaired on our GE washer by Denis. The whole process was diagnosed, repaired, and cleaned up in less than 2 hours, including time to retrieve the parts. Denis was GREAT! I recommend him and Mr. Appliance.

Frank Herman
Frank Herman via Google

Their communication in all aspects was EXCELLENT. On time, helpful, transparent. I will use them again.

Jerry Simonson
Jerry Simonson via Google

Kathy “Katz6Oma17GG3” Young
Kathy “Katz6Oma17GG3” Young via Google

Friendly. Professional. Efficient.

Jacque Jackman
Jacque Jackman via Google

I am very happy to work with Luis for the repair of our dishwasher. Very personable with explanation of everything he was doing. I highly recommend him for service. Thank you Mr Appliance we have used you in the past and will call again when the need arises.

Jacque Jackman
Jacque Jackman via Google

Virg
Virg via Google

Excellent. Ver;y Pleased.

Travis Evans
Travis Evans via Google

The team is super helpful and tidy. The have a door Matt Thye have and the front of your house, they wear protective booty once they enter your house, they took the time to walk through every detail, and then asked if I had equations. They have a 1 year warranty on their work. So off you need someone to get the job done right and fast give these guys a ring!

Todd Winner
Todd Winner via Google

I was very satisfied with Mr. Appliance. Called and got same day appointment. Probably only waited one hour. Technician was informative and knowledgeable on the appliance. Kenmore washer was fixed in a timely manner. It was a bit pricey but the work needed to be done. I would recommend.

Dottie Dana
Dottie Dana via Google

Mr Appliance was very prompt, very nice and courteous and thoughtful of our home, and our time. I love that I was notified the day before he came as to approximate time of arrival (in a 2 hour slot) with a name and photo. I was also called the day of and given a heads up that he was on his way. I will highly recommend this company to my friends.

Joanne Dugay
Joanne Dugay via Google

IVAN RAMOS
IVAN RAMOS via Google

excellent technician 10 stars

Brooke Obray
Brooke Obray via Google

Luis made sure we were well informed. He arrived within the window promised. He cleaned up and was polite and kind. Five star experience.

Response from Owner

Thank you, Brooke Ann Obray, for your wonderful feedback. We’re thrilled to hear that Luis provided you with a five-star experience and that his efforts to keep you informed, arrive promptly, and maintain a clean and polite service were appreciated. Your kind words mean a lot to us at Mr. Appliance of Salt Lake City.

Cheryl Haylend
Cheryl Haylend via Google

Matt did a great job repairing our dishwasher. He always has great tips for better ways to use and care for my appliances.

Response from Owner

Thank you, Cheryl, for your kind words about Matt's work on your dishwasher. It's wonderful to hear that his expertise and helpful tips made a positive impression.

Brent Lessing
Brent Lessing via Google

I would recommend Mr Appliance to anyone I know. Their service is incredible. Prior to the appointment they reached out to confirm the appointment time via email, phone and text. They sent me a text with the technicians picture and name in advance. The technician Braxton was awesome and fixed our microwave quickly. In addition, he took great care of our house. He put down his own mat and wiped his feet off and put shoe covers on before entering our house. When he was placing the microwave on the floor he put down a protective mat before to ensure the floor wasn’t damaged. Great service all around, thank you.

Response from Owner

Thank you so much for your kind words and for taking the time to share your positive experience with Mr. Appliance of Salt Lake City. It's wonderful to hear that our team's efforts to ensure a smooth and professional service were appreciated, from the appointment confirmation to the care taken by Braxton during the visit. We're delighted to know that you were satisfied with the service and that Braxton's attention to detail made a difference. Your recommendation means a lot to us, and we’re thrilled to have made a positive impression.

Brooke Miller
Brooke Miller via Google

Response from Owner

We appreciate the five stars! Thank you for rating Mr. Appliance of Salt Lake City and have a great day.

Dena Fleming
Dena Fleming via Google

Response from Owner

Thanks a bunch Dena. It's reviews like this that make us at Mr. Appliance of Salt Lake City excited to come into work every day.

Tyler Harman
Tyler Harman via Google

Jerry was amazing! He showed us what was wrong and was able to fix it quickly and even gave us some tips about our other appliances. Prices were fair, warranty is 1 year, and I really wish we'd used Mr. Appliance for some previous appliance needs. We'll definitely be using them if anything else arises.

Gary Robertson
Gary Robertson via Google

Great customer service. Paul was such a great repairman and did a great job.

Response from Owner

That is so amazing to hear, Kathy! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Salt Lake City. It's great to know that we continue to provide our customers with everything they need. Have a great day!

Total number of 5 star reviews :3137

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