4.3/5

2201 Ratings

|

Lawrence Delson
Lawrence Delson via Google

Very professional service. Definitely recommend them

Response from Owner

Thank you for your recommendation, Lawrence! It's our pleasure to provide appliance services you can count on, and we hope you'll reach out if you need us again in the future! Mr. Appliance NYC

Caroline Laumann
Caroline Laumann via Google

Haymant correctly and quickly diagnosed the problem with my leaky LG washer and came back as soon as the part arrived to fix it. He was kind, efficient and also quite helpful with tips about how to keep it running properly in the future.

Response from Owner

Thank you for your review, Caroline! We're glad Haymant could quickly diagnose and resolve the issue with your LG washer, and we'll be sure to let him know his expertise and tips for keeping everything running smoothly earned your trust in us. If you need us again in the future, please don't hesitate to reach out! Mr. Appliance NYC

Antonia Hernández
Antonia Hernández via Google

(Translated by Google) It is big, there are many appliances, everything you need. (Original) Es grande hay mucho electrodomésticos lo que necesites todo

Response from Owner

Thank you for your great feedback, Antonia! We're happy to serve your appliance repair needs. Mr. Appliance NYC

Nancy Beha
Nancy Beha via Google

I was very happy with my experience with Mr Appliance. All my interactions with them from scheduling the appointment to communicating with the office were professional and timely and the technician who worked on my washing machine was extremely knowledgeable and very nice to deal with.

Response from Owner

Hearing that the whole process from scheduling to service felt smooth and professional means a lot, Nancy. We’re especially glad the technician made a strong impression and got your washer taken care of. Thank you for choosing Mr. Appliance NYC. We truly appreciate it! Mr. Appliance NYC

Thalie Letham
Thalie Letham via Google

Response from Owner

We appreciate your positive rating, Thalie. Thank you for choosing Mr. Appliance for your appliance repair needs! Mr. Appliance NYC

Ellen Zaroff
Ellen Zaroff via Google

These guys are not the cheapest on the block, but they are responsive. They came when they said they ordered the part as needed, and the service man was pleasant clean and got the problem fixed.

Response from Owner

We really appreciate you sharing your experience. It’s great to hear our service professional was prompt, respectful, and got the job done right. Thank you for choosing Mr. Appliance NYC! We’re glad we could help and are always here if you need us again! Mr. Appliance NYC

William Blank
William Blank via Google

Very knowledgeable, professional and courteous.

Response from Owner

Thank you for your feedback, William! We're grateful to serve your appliance repair needs. Mr. Appliance NYC

Anne Finch
Anne Finch via Google

Response from Owner

Thank you for your review! We're always here to help you whip those appliances back into shape! Mr. Appliance NYC

Debbie Horowitz
Debbie Horowitz via Google

Cancelled appointment 2x without notice. Sites two times. Very good repair team. Need a follow up visit

Elana Kay
Elana Kay via Google

Response from Owner

Thank you, Elana! We're always here for any future appliance needs! Mr. Appliance NYC

Second account
Second account via Google

Response from Owner

We appreciate your great rating. Thank you so much for trusting Mr. Appliance with your appliance repair needs! Mr. Appliance NYC

Monica Manalo
Monica Manalo via Google

I was very pleased with the quality of service. The technician who came was very professional. He first came to diagnose the problem with our Gaggenau refrigerator. He came back with another technician a few days later with the parts to fix the problem. They also cleaned the freezer, cleaned up the area where they worked and took out all the trash with them. The price was very reasonable, less than half the quote I received from another repair company. I will only use Mr. Appliance for all my future repair requirements and will highly recommend their service to anyone.

Response from Owner

Monica, thank you for recommending us and for sharing your experience! We're happy that we could expertly repair your Gaggenau refrigerator and respect your home in the process by ensuring our work area was clean. We look forward to being your go-to for all your appliance repair needs! Mr. Appliance NYC

Cynthia Lilley
Cynthia Lilley via Google

Excellent service, above and beyond expectations.

Response from Owner

Thank you, Cynthia! We're proud to earn your trust and satisfaction in our appliance repair services. Mr. Appliance NYC

Cathy Wassner
Cathy Wassner via Google

Very polite n efficient 👍👍

Response from Owner

Cathy, thank you for your kind feedback! We appreciate the opportunity to keep your home in working order. Mr. Appliance NYC

Allan Samansky
Allan Samansky via Google

Response from Owner

Allan, thank you for your wonderful rating of our appliance repair services! Mr. Appliance NYC

Anthony Ciorra
Anthony Ciorra via Google

AVI and AVI were spectacular. Very professional, clearly knew what they doing and a pleasure to deal with I would give then 10 stars

Response from Owner

Thank you for your excellent review, Anthony! We'll be sure to share your feedback with Avi. It was a pleasure to assist you with your appliance needs, and we hope you'll reach out if you need our expertise in the future! Mr. Appliance NYC

Kris G.
Kris G. via Google

Very professional service men!!!

Response from Owner

Thank you for your kind feedback, Kris! We're proud to earn your complete satisfaction and are here for all your appliance repair needs. Mr. Appliance NYC

Adam Riazinia
Adam Riazinia via Google

Extremely professional and highly recommend.

Response from Owner

Thank you for your recommendation, Adam! We're glad we could help whip your appliance back into shape. Mr. Appliance NYC

Hector Navas
Hector Navas via Google

Response from Owner

Thank you, Hector, for your excellent rating! Mr. Appliance NYC

Assistant to WA
Assistant to WA via Google

simply called and got an appt (very quickly) the tech came and found the issue - left, ordered the part and came back - it was seamless - he was a professional who knows his job and how to work in a private townhouse environment. I can't say enough. I highly recommend these guys. Pamela Steigmeyer

Response from Owner

Thank you for your excellent recommendation, Pamela! It was a pleasure to assist you with your appliance repair, and we're delighted we could ensure your experience was seamless from start to finish. We're glad you were happy with our service professional's expertise and courteous service, and we hope to have the opportunity to serve you again in the future! Mr. Appliance NYC

Total number of 5 star reviews :1806

help icon
Contact Mr. Appliance today to schedule your next service!