4.3/5

2217 Ratings

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Louise Rizzo
Louise Rizzo via Google

Quick, reliable and professional service

NaimNour Kol
NaimNour Kol via Google

Haymant Singh and Avinesh are the best techs. Very professional and organized. Took care of everything needed. Hands down the best in the business

Response from Owner

Thank you for sharing your feedback, NaimNour! We're so glad that our team was professional and efficient, and we'll be sure to pass along your kind words. We appreciate your trust! Mr. Appliance NYC

Dianne DeWitt
Dianne DeWitt via Google

Technician was excellent. Very competent clean and helpful

Response from Owner

Dianne, thank you for your feedback! We're grateful to serve your appliance repair needs. Mr. Appliance NYC

Andrew Sabin
Andrew Sabin via Google

good service

Response from Owner

Thank you, Andrew! We're grateful to serve your appliance repair needs. Mr. Appliance NYC

Maria Ljekocevic
Maria Ljekocevic via Google

Professional service , on time , great communication

Response from Owner

Thank you for your feedback, Marai! We're glad our communication every step of the way was helpful. We're always here for you! Mr. Appliance NYC

Harvey Mayerowitz
Harvey Mayerowitz via Google

Repair person friendly and efficient. Original diagnosis was correct and fixed problem.

Response from Owner

We're glad we could expertly repair your appliance, Harvey! Thanks for your great feedback. We hope to help you again. Mr. Appliance NYC

Jill Witten
Jill Witten via Google

The repairman came within days of my call, and was knowledgeable and pleasant. We chose an alternative to the very expensive repair, and the washing machine works fine, just not with all the options.

Response from Owner

Our team is always happy to help, Jill! We're glad to hear that our service professional was informative and professional, and helped you find the right repair option for your needs. Thank you for sharing your feedback! Mr. Appliance NYC

Elizabeth St. Clair
Elizabeth St. Clair via Google

Responsive, helpful

Response from Owner

That's our goal, Elizabeth. Thank you for sharing your positive feedback and review! Mr. Appliance NYC

Monica Octavianus
Monica Octavianus via Google

Enzo and Mr. Appliance NYC team were very helpful from the first call for quotes to completion of service. The technicians explained the issues and solution. Parts were ordered immediately and received less than 1 week. There we no hidden fees. In fact, the diagnostic test fees were used toward the whole service. We appreciate the quick and transparent service. Happy to build good relationship with Mr. Appliance NYC for years to come.

Response from Owner

Monica, we’re so glad Enzo and the team made the whole process clear and easy from the start. It’s great to hear everything moved quickly and felt transparent along the way. We appreciate your trust in Mr. Appliance NYC and look forward to being here whenever you need us! Mr. Appliance NYC

Roger Werner
Roger Werner via Google

Very efficient and knowledgeable technician. A pleasure to deal with.

Response from Owner

We're so glad you had a great experience with our service professional, Roger. Thanks so much for taking a moment to share your recognition! Mr. Appliance NYC

claudia strauss
claudia strauss via Google

Response from Owner

Claudia, thank you for your excellent rating! We're glad we could help. Mr. Appliance NYC

angela
angela via Google

Our Bosch fridge broke on us and even though we had to get the replacement parts shipped overnight from different authorized service provider, Mr Appliance NYC sent a tech out the day after we got the parts. The earliest a bosch tech could come out was in a week and a half.. We received our service window the day before with a picture of the tech who was coming into our home. Marcus came by within the service window and quickly went to work on fixing fridge. He knew what to do right away despite not being the one to diagnose the problem. Had the fridge working again asap. Thank you!!!

Response from Owner

Angela, we’re grateful you gave us the chance to help with your Bosch fridge, especially with the timing being so important. It’s great to hear Marcus was able to step in and get everything working again so quickly. Thanks so much for your kind words and for trusting Mr. Appliance with your appliance repair needs! Mr. Appliance NYC

peter blandori
peter blandori via Google

Timely, polite and excellent service!

Response from Owner

Peter, thanks for your great feedback! We're proud to serve your appliance repair needs. Mr. Appliance NYC

Soyini Chan Shue
Soyini Chan Shue via Google

I thought I had always gotten professional service from repair companies . But Mr Appliance NYC surpassed all previous. 2 service technicians handled my appliance issue; a professional team for the win. Truly outstanding!!

Response from Owner

Duane, thank you for your wonderful feedback! It's our pleasure to provide superior service as we work to keep your home in order. We hope to help you with any future appliance repair needs you have! Mr. Appliance NYC

Zach Mortensen
Zach Mortensen via Google

Response from Owner

Thanks for the great review, Zach! We're always here for any future appliance needs! Mr. Appliance NYC

Norman Reisman
Norman Reisman via Google

On time, efficient, solved my issue.

Response from Owner

Thank you for your feedback, Norman! We're glad we could resolve the issue with your appliance so your home can run smoothly again. Mr. Appliance NYC

Larry Delson
Larry Delson via Google

Very professional service. Definitely recommend them

Response from Owner

Thank you for your recommendation, Lawrence! It's our pleasure to provide appliance services you can count on, and we hope you'll reach out if you need us again in the future! Mr. Appliance NYC

Caroline Laumann
Caroline Laumann via Google

Haymant correctly and quickly diagnosed the problem with my leaky LG washer and came back as soon as the part arrived to fix it. He was kind, efficient and also quite helpful with tips about how to keep it running properly in the future.

Response from Owner

Thank you for your review, Caroline! We're glad Haymant could quickly diagnose and resolve the issue with your LG washer, and we'll be sure to let him know his expertise and tips for keeping everything running smoothly earned your trust in us. If you need us again in the future, please don't hesitate to reach out! Mr. Appliance NYC

Antonia Hernández
Antonia Hernández via Google

(Translated by Google) It is big, there are many appliances, everything you need. (Original) Es grande hay mucho electrodomésticos lo que necesites todo

Response from Owner

Thank you for your great feedback, Antonia! We're happy to serve your appliance repair needs. Mr. Appliance NYC

Nancy Beha
Nancy Beha via Google

I was very happy with my experience with Mr Appliance. All my interactions with them from scheduling the appointment to communicating with the office were professional and timely and the technician who worked on my washing machine was extremely knowledgeable and very nice to deal with.

Response from Owner

Hearing that the whole process from scheduling to service felt smooth and professional means a lot, Nancy. We’re especially glad the technician made a strong impression and got your washer taken care of. Thank you for choosing Mr. Appliance NYC. We truly appreciate it! Mr. Appliance NYC

Total number of 5 star reviews :1820

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