4.5/5

60 Ratings

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Alfred De Alva
Alfred De Alva via Google

Mr . Ramon the Refrigerator Technician was great! Very thorough & professional! What a hard working man! Thank you Ramon!

Seth Miller
Seth Miller via Google

Mr Appliance was so easy to work and more organized than any service business I can remember. The follow up was excellent even though the manufacturer of our high end stove was not. Mr Appliance had to come to our house multiple times in order to follow the direction of Ilve who is the manufacturer of our stove Ramon who was our tech was very knowledgeable and extremely easy to deal with. He always took care to ensure he protected our wood floors. If I were him I would have been extremely frustrated with the Ilve “Master Mechanic” that was troubleshooting by just replacing one part that might be the problem at a time causing Ramon to have to come to our house multiple times. The office always followed up and handled being put in a bad situation by Ilve extremely well. They treated us very well. I would definitely call them back for any problem I have in the future.

Barbara Peterson
Barbara Peterson via Google

Technician was professional, and right on time. He answered my questions and made a good suggestion. I would definitely call Mr. Appliance again.

Response from Owner

Thanks so much for taking the time to leave us such a kind review! We're really happy to hear that our technician showed up right on time, was professional, and took the time to answer your questions. That’s exactly the kind of service we aim to provide every day. We’re so glad you’d call us again — that means the world to us. If you ever need anything else, we’ll be here and happy to help!

Jean Brady
Jean Brady via Google

Dustin was the repairman for our refrigerator. He is a great guy who solved our ongoing problem. He was on-time, courteous and I would most definitely call him again.

Jason Hernandez
Jason Hernandez via Google

My washing machine works perfectly now. Fast and reliable service. Very satisfied.

Raiden Bauer
Raiden Bauer via Google

Impressed with their quick service. My dryer is now running smoothly. Very professional team.

Dean Allen
Dean Allen via Google

Very professional and reliable. Solved our emergency quickly.

Deepak Sah
Deepak Sah via Google

Very satisfied. The plumber was friendly, efficient, and very competent.

Kevin Owens
Kevin Owens via Google

The plumber was friendly and efficient. Excellent emergency service.

Jeffrey Barnes
Jeffrey Barnes via Google

One of my stovetop burners stopped working making cooking a challenge. A repair service sent a technician with a well-stocked toolbox. They quickly identified a faulty igniter switch and replaced it efficiently. Now all my burners are sparking and heating perfectly.

Ernest Hawkins
Ernest Hawkins via Google

My freezer started making a concerning clicking sound. An appliance repair service offered a free consultation which was a huge relief. The technician arrived on time and diagnosed a faulty fan motor. They explained the repair options and offered a fair price quote. The repair itself was quick and painless ensuring my frozen food remained safe.

Shannon
Shannon via Google

tara phillips
tara phillips via Google

She helps me so much. I just love and appreciate her!

Edna Morales
Edna Morales via Google

Efficient customer service and highly trained service professional.

J B
J B via Google

Tommy Bradshaw
Tommy Bradshaw via Google

I had my first visit with Dr Willis today. She seems to be very compassionate, and truly listened to what you have to say.

Vicki Alpaugh
Vicki Alpaugh via Google

Wouldn’t you know with a washer full of wet clothes, the Spin cycle failed..good thing I found Mr. Appliance of El Cajon! They came out quickly and got right to work. I was expecting that my 30 year old Kenmore was abut to meet its maker, but was delighted when told it was jut a worn out part. Michael, the technician, gave us n estimate and came back with a new part and, and VOILA !, it was back in working order! Thank you Mr Appliance! And thank you Gino for the heads up phone calls and help you provided!

Kathleen Harris
Kathleen Harris via Google

Sachi Mcdonald
Sachi Mcdonald via Google

Rafael was very nice and professional. He explained what was wrong and fixed the issue quickly. The dispatcher was nice and professional, too. We would definitely keep this vendor on file!

Thomas Lewis
Thomas Lewis via Google

Dr. Willis has always been such a caring, informative, and compassionate professional. In a world where it is difficult to find one of these qualities in health care (particularly mental health), she always exceeds my expectations and is eager to ensure I am receiving what I need. Thanks so much!

Total number of 5 star reviews :51

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