4.9/5

1015 Ratings

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Creda Heffelfinger
Creda Heffelfinger via Google

Excellent tech that repaired my washer. Very professional and knowledgeable.

Response from Owner

Thank you! It was a pleasure working with you!

JEFF STONE
JEFF STONE via Google

Josh was my technician….you should clone him. 5 ⭐️ Professional… Funny… Hard-working… Strong ethics… Hey boss bump his salary this is who you want working for you

Response from Owner

What a nice review for our newest technician and team member! We are truly blessed. Thank you for acknowledging his hard work and we think he is pretty darn funny too😂

Debbie Boyken-Payne
Debbie Boyken-Payne via Google

Response from Owner

Thank you !!

Kristine Marie
Kristine Marie via Google

I wish I could give more stars! The service call was above excellent. The appointment was regarding the water drainage of the washer of our stack dryer/washing machine. Josh, the repairman, did a detailed analysis and come to find out the issue was more to do with my lack of knowledge of how my machine operated and what to do to avoid future problems. The company who originally installed this unit should have given me this vital information but did not take the interest or the time to do so. Josh is very knowledgeable about the products he works on and is willing to help his customers. The service fee for his visit was very fair especially considering the time and effort he put into it. Everything is great with my machine and Mr. Appliance is now our only "go to" for appliance repair.

Response from Owner

This is one of the nicest reviews we have had! Josh is relatively new to our business and we are so proud to have him on our team! What a great technician and an even greater guy! Thanks for taking the time to give him such a great shout out!

MIKE EATON
MIKE EATON via Google

Very fast, very efficient. Will consider using them again...

Response from Owner

Thanks for trusting us with your refrigerator. Stay safe and call us anytime!

MARK BONNELL
MARK BONNELL via Google

Friendly, knowledgeable and efficient

Response from Owner

Thank you!! We appreciate the confidence you place in us!

Nick Aull
Nick Aull via Google

Employee arrived very quickly, did an excellent job, repairing things, explained what he was doing and even showed me so I could potentially fix that myself if it ever happened again. I could not recommend any higher.

Response from Owner

Thank you so much!

MARGIE AUFTIN
MARGIE AUFTIN via Google

Response from Owner

Margie it was great working with you!

PatriotNina
PatriotNina via Google

Very professional, sends texts and pictures before they arrive. Did a great job fixing the oven. Very clean

Response from Owner

Leaving a clean space really is something we strive for each and every time. Thanks for noticing and for sharing that information with others. Call anytime!

Brittney Gentry
Brittney Gentry via Google

Super friendly and explained everything needed and were upfront about costs. And they loved my dog, which most people who come in either ignore or are afraid of her!! Great company!!

Response from Owner

It was so nice to meet you! Thanks for taking the time to give a review. Especially a 5star !!

MARIAN BROOKS
MARIAN BROOKS via Google

Everything was great! Tom was very polite and even fit me in early when there was a cancelation. He knew exactly what was wrong and fixed it within minutes. I couldn't ask for a better experience. Thank you Tom. 😊 😊😊

Response from Owner

We were happy to help!

Nicole B
Nicole B via Google

Good business that knows the job when it comes to appliances & repair work! Kirk did a great job assisting us with replacing our ice maker in our fridge. Just know that it's $120 for the first appliance to be looked at & $60 for each after that. If you accept their quote and have them fix it, then that quote cost is applied to the repair cost. They're up front about this, but just an extra heads up.

Response from Owner

Thanks for trusting us with your repair!

KATHY ADKINS
KATHY ADKINS via Google

The repair guy was friendly and professional. He had to order a part so fridge not fixed yet

Response from Owner

We will take good care of you !! Thanks for trusting us with your repair and for the 5stars!!

Nathan Simpson
Nathan Simpson via Google

My washer works again no problems😁👍🏼 really appreciate the help & will definitely use again for any future problems with any of my appliances.

Response from Owner

So happy we could help! Thanks for the 5stars!

makenzie conrad
makenzie conrad via Google

Response from Owner

Thank you!!

DONNA CAIN
DONNA CAIN via Google

Very professional and new what was wrong with my dishwasher immediately.Had to order parts they came in so fast. I highly recommend this place.

Response from Owner

Thank you ma’am! We enjoyed working with you! Call anytime and thank you for telling your friends about your positive repair experience!

DEB DEGRAND
DEB DEGRAND via Google

Kirk, the technician, was very knowledgeable and courteous. My fridge had a serious issue and he was wonderful...Mr. Appliance responded within minutes of my call.

Response from Owner

Thank you ma’am!! Your 5star review is so appreciated! Have a great day!

MIKEL GRAVES
MIKEL GRAVES via Google

Kirk was my technician. He was very professional. He had my dryer up and running in no time! I highly recommend Mr. Appliance and Kirk!!

Response from Owner

We are sure proud of Kirk and appreciate you taking the time to give him a shout out! He has s one of our newest technicians and he really has a heart for taking good care of our customers. We are blessed to have him! Thanks again and call anytime!

Greg Gibson
Greg Gibson via Google

Randy, was the BEST! Very professional and thorough. I would call them again next time for appliance repairs!

Response from Owner

Thank you so much for your 5star review!

Aimee Jeffers
Aimee Jeffers via Google

The technician Kirk was very professional, kind and from the first appt called to update on when he would be arriving (they give approx 2 hour window). Within 2 weeks (could have been sooner but my schedule didn’t allow) I had my service appt, parts ordered/received and repair complete. Would recommend 100%. Great company!

Response from Owner

Aren’t you so very kind! Kirk is one of our newest team members. We are very proud of the job he is doing for our customers and your positive feedback will make his day! Thank you for taking a minute to give such a nice review. Have a great day!

Total number of 5 star reviews :973

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