4.9/5

997 Ratings

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Greg Gibson
Greg Gibson via Google

Randy, was the BEST! Very professional and thorough. I would call them again next time for appliance repairs!

Response from Owner

Thank you so much for your 5star review!

Aimee Jeffers
Aimee Jeffers via Google

The technician Kirk was very professional, kind and from the first appt called to update on when he would be arriving (they give approx 2 hour window). Within 2 weeks (could have been sooner but my schedule didn’t allow) I had my service appt, parts ordered/received and repair complete. Would recommend 100%. Great company!

Response from Owner

Aren’t you so very kind! Kirk is one of our newest team members. We are very proud of the job he is doing for our customers and your positive feedback will make his day! Thank you for taking a minute to give such a nice review. Have a great day!

Wade Coley
Wade Coley via Google

They searched for the problem, found it, and fixed it!!! Very pleased. They were kind and pleasant to have in our home.

Response from Owner

Thank you thank you! Call us anytime!

Julio Acosta
Julio Acosta via Google

Response from Owner

Thanks for the positive feedback!! Have a great day!

CHARLES DAVIS
CHARLES DAVIS via Google

Response from Owner

Thank you!! Call us anytime!

Justin Wedding
Justin Wedding via Google

Randy was fantastic!

Response from Owner

Thank you for your review! We think Randy is great too!

CAROLYN BIDWELL
CAROLYN BIDWELL via Google

Excellent customer service and Kirk Hansen was very knowledgeable and friendly.

Response from Owner

We are so happy to hear you were pleased with our service and with Kirk! He has been a wonderful addition to our team and we will pass along your 5star review! Have a great day!

DORIS SAPP
DORIS SAPP via Google

Very polite, courteous technician technician. A job well done . Thank you DS ….1-30-2025

Response from Owner

Thank you ma’am!!!

GARY SANDEFUR
GARY SANDEFUR via Google

Courteous, on time and professional

Response from Owner

Just what we love to hear!! Thank you for placing your trust in our team!

LIZA QUINLEY
LIZA QUINLEY via Google

Response from Owner

Someone asked us once if we ever get tired of a 5star…. The answer was absolutely not!!! We live every day trying to think of ways we can do provide the best experience possible. No one love to get a repair but we try to make it as painless as possible. Thanks for taking a minute out of your day to let us know you had a great experience. Have a wonderful day!

Steven causey Causey
Steven causey Causey via Google

Response from Owner

We love a 5star!! Our customers are the best!! Thanks for taking the time to let others know you had a great repair experience! Have a great day and call anytime!

STEVE SWIFT
STEVE SWIFT via Google

They showed up when they said they would be here, diagnosed the problem, ordered the part, and had our oven working again in 5 days. Very respectful and professional.

Response from Owner

Thanks Mr Swift! You were great to work with as well!

ANN DEMKO
ANN DEMKO via Google

Excellent service. Professional team members. Problem solved.

Response from Owner

Your positive feedback means so much to our team. We all thank you for your business and for letting others know you had a great experience!

MARY LEE
MARY LEE via Google

Highly recommend

Response from Owner

Thank you for placing your trust in us! We were happy to help!

SCOTT CAMERON
SCOTT CAMERON via Google

They came in did the work but first explain it to me did not make no mess everything was great thank you

Response from Owner

We are happy to help! Thank you for the great review!

Gena Drake
Gena Drake via Google

Randy saved my Family Thanksgiving. Got a recall notice on my stove and was instructed to not use the unit was fixed. He was so kind and made a very long trip to make sure my stove was back in a safe condition. So grateful for his kindness. He was in and out in less than an hour. Left the area super clean. Thank you all so very much.....

Response from Owner

We were happy to help!! Here at Mr Appliance we strive to go the extra mile for our customers. Thank you for taking the time for such a great review and we will certainly pass it along to Randy. Have a wonderful Thanksgiving!

DANA BROWN
DANA BROWN via Google

Response from Owner

Thank you for the 5-star rating, Dana! We're thrilled to have your support. Your satisfaction is our priority, and we look forward to serving you again!

LEONA DALY
LEONA DALY via Google

Alex is such a nice man. He is very polite and does great work. We are sorry to hear that he is moving to another state.

Response from Owner

Thank you for your kind words, Leona! We're thrilled to hear you had a great experience with Alex and appreciate your feedback. We'll make sure to pass along your sentiments to him. Your support means a lot to us!

Jamison Biever
Jamison Biever via Google

Had an issue with my fridge not holding its temp but the freezer compartment was. Gave the Mr. Appliance guys a call and had an appointment set up instantly. Appointment was set for just a couple days ahead, they even called the day prior and offering to come then since they had on opening; however i had work so i couldn’t take them up on it. Alex was the worker that had came by and man he’s a good dude, he was very respectful and walked me through the whole process of what he noticed was wrong, what that part is intended to do, and what he’s going to do to take care of it. 10/10 would highly suggest these guys, Alex busted his ass so i could enjoy a cold drink.

Response from Owner

Thank you for your fantastic review, Jamison! We're thrilled to hear that Alex provided you with such great service and took the time to explain everything clearly. Your recommendation means a lot to us! If you need anything else in the future, don't hesitate to reach out. Enjoy your cold drinks!

BOB MCPHERSON
BOB MCPHERSON via Google

the repair man was good, definitely knew what he was doing and took care of my problem, was knowledgeable.

Response from Owner

Mr McPherson we appreciate your confidence in our service and the great feedback! Our small business really prides itself on building relationships that last. Please call anytime!

Total number of 5 star reviews :955

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