4.9/5

1023 Ratings

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MARTHA BRYANT
MARTHA BRYANT via Google

Very helpful

Response from Owner

Thank you ma’am!! We were happy to help!

MICHAEL ANDERSON
MICHAEL ANDERSON via Google

Quickly diagnosed the problem with our oven. Ordered the parts and a few days later we were back up and running.

Response from Owner

It was a pleasure to work with you and thanks for the great review!

MARLA DORROH
MARLA DORROH via Google

Excellent service! Very professional and polite. Got my dryer repaired in one visit without waiting to order the necessary part. They had it available that day.😊😊 Highly recommend!!!

Response from Owner

That’s wonderful to hear ! Thanks for letting others know about your positive service experience ! Have a great day!

Randy Halbig
Randy Halbig via Google

All communication was clear, timely and professional. Josh was detailed in his explanation of what needed replacing, supplied an accurate estimate and followed up by ordering the parts and installing only a short period later.

Response from Owner

Fantastic to hear you were happy with Josh and our team. Josh is a new team member and we are so lucky to have him. Thanks for putting your trust in us and for such a great review!

Lori Elder
Lori Elder via Google

Response from Owner

Thanks ma’am!! 5stars are our favorite!

David Warren
David Warren via Google

Technician arrived promptly with parts to repair appliance. Repaired in short time and capably.

Response from Owner

Mr Warren thanks for taking the time to respond with such a great review! We appreciate you!

David Kelly
David Kelly via Google

The person I spoke to about the appointment was helpful about procedure and willing to work with our situation. The tech was courteous and respectful of our animals and property. We had to wait for parts which meant waiting but I think that is standard these days. I would recommend the Owensboro location.

Response from Owner

Thank you Mr Kelly!! Allen is certainly a great asset to our team. He is the first contact with our office and we are so proud of him and the courteous way he represents all of us. Thanks for giving him a shout out! Also, your experience with our technician is exactly what we strive for every day. All of our team try and give their best at every call. Thanks for taking a minute to recognize their hard work and dedication!

Tpop Gaming
Tpop Gaming via Google

Response from Owner

Thank you for the 5stars!! Woo hoo!!

Creda Heffelfinger
Creda Heffelfinger via Google

Excellent tech that repaired my washer. Very professional and knowledgeable.

Response from Owner

Thank you! It was a pleasure working with you!

JEFF STONE
JEFF STONE via Google

Josh was my technician….you should clone him. 5 ⭐️ Professional… Funny… Hard-working… Strong ethics… Hey boss bump his salary this is who you want working for you

Response from Owner

What a nice review for our newest technician and team member! We are truly blessed. Thank you for acknowledging his hard work and we think he is pretty darn funny too😂

Debbie Boyken-Payne
Debbie Boyken-Payne via Google

Response from Owner

Thank you !!

Kristine Marie
Kristine Marie via Google

I wish I could give more stars! The service call was above excellent. The appointment was regarding the water drainage of the washer of our stack dryer/washing machine. Josh, the repairman, did a detailed analysis and come to find out the issue was more to do with my lack of knowledge of how my machine operated and what to do to avoid future problems. The company who originally installed this unit should have given me this vital information but did not take the interest or the time to do so. Josh is very knowledgeable about the products he works on and is willing to help his customers. The service fee for his visit was very fair especially considering the time and effort he put into it. Everything is great with my machine and Mr. Appliance is now our only "go to" for appliance repair.

Response from Owner

This is one of the nicest reviews we have had! Josh is relatively new to our business and we are so proud to have him on our team! What a great technician and an even greater guy! Thanks for taking the time to give him such a great shout out!

MIKE EATON
MIKE EATON via Google

Very fast, very efficient. Will consider using them again...

Response from Owner

Thanks for trusting us with your refrigerator. Stay safe and call us anytime!

MARK BONNELL
MARK BONNELL via Google

Friendly, knowledgeable and efficient

Response from Owner

Thank you!! We appreciate the confidence you place in us!

Nick Aull
Nick Aull via Google

Employee arrived very quickly, did an excellent job, repairing things, explained what he was doing and even showed me so I could potentially fix that myself if it ever happened again. I could not recommend any higher.

Response from Owner

Thank you so much!

MARGIE AUFTIN
MARGIE AUFTIN via Google

Response from Owner

Margie it was great working with you!

PatriotNina
PatriotNina via Google

Very professional, sends texts and pictures before they arrive. Did a great job fixing the oven. Very clean

Response from Owner

Leaving a clean space really is something we strive for each and every time. Thanks for noticing and for sharing that information with others. Call anytime!

Brittney Gentry
Brittney Gentry via Google

Super friendly and explained everything needed and were upfront about costs. And they loved my dog, which most people who come in either ignore or are afraid of her!! Great company!!

Response from Owner

It was so nice to meet you! Thanks for taking the time to give a review. Especially a 5star !!

MARIAN BROOKS
MARIAN BROOKS via Google

Everything was great! Tom was very polite and even fit me in early when there was a cancelation. He knew exactly what was wrong and fixed it within minutes. I couldn't ask for a better experience. Thank you Tom. 😊 😊😊

Response from Owner

We were happy to help!

Nicole B
Nicole B via Google

Good business that knows the job when it comes to appliances & repair work! Kirk did a great job assisting us with replacing our ice maker in our fridge. Just know that it's $120 for the first appliance to be looked at & $60 for each after that. If you accept their quote and have them fix it, then that quote cost is applied to the repair cost. They're up front about this, but just an extra heads up.

Response from Owner

Thanks for trusting us with your repair!

Total number of 5 star reviews :981

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