What People Are Saying About Mr. Appliance of Pittsburgh

2 compliments: Dominae had us scheduled within a few days for our 12 year old F&P drawer D/W for repair...she was confident that even though this model is no longer made, it could likely be repaired. She was equally as enthusiastic to get us scheduled now that the parts arrived less than a week from ordering. She made this an easy task working around my work schedule. Andrew, the technician, called 30" ahead of appointment to confirm it was OK to examine the D/W. He was more than polite and professional, despite an overly friendly dog... Andrew asked about our issues, if we had any other services done (Bob, now retired from Mr. A., repaired this unit 3 times previously in 10 years, all minor things). Andrew assessed the problems, confirmed the default error codes, mentioned he needed to call F&P right away as the call-center was in Australia and would be closing soon. On the phone, he was clear & concise, and all business... explaining a second time to their tech support. He was polite and professional, "explaining back" the instructions and part numbers as he further diagnosed this electrical issue. After the call, he explained that he and the F&P tech were confident this unit was repairable. He explained what units needed replaced and why. He discussed the cost of each unit and how they interface with each other to ensure their collective function. We approved the the repair costs, he explained how the service call would be part of the repair bill upon agreeing to go forward. Like Bob in the 10 previous years, Andrew did not disappoint! I am so very grateful that somehow, Mr. Appliance of Pittsburgh, found TWO terrifically talented repairmen, and they found their way to our house. Andrew was terrific, we are confident in his return to get us going. Thank you!! Bill P. New Ken

We had a good experience with this company. Everyone is very nice and easy to work with. Josh came and diagnosed our issue with the warming drawer ordered the part and came back put it in and it is working perfectly. Very appreciative especially with the holidays coming up. 5 stars

The Mr. Appliance team did an excellent job getting our washing machine back up and running. Kenny was very helpful with scheduling the repair and Deepak did an outstanding job of accurately diagnosing the failed control board and fixing the problem. I highly recommend contacting Mr. Appliance for any home appliance repairs!

quick response and polite

Had a very good experience from the moment we called. Great service, very professional! Also liked that they send a text with the picture of the technician before the appointment. Definitely strongly recommend!

Great company came to my home many times for repairs on different items, did a very good time explained everything, So far i have not had any problem with them. As long as that continues, i will continue to use them Good Company thanks Kenny and his crew

A competitor said that it would be a month before they could come and look at our frig. Mr. Appliance was there within 24 hrs, diagnosed and fixed same day 😎

Very happy with my scheduling and service experience with Mr. Appliance. They were friendly, helpful and always available (phone and text) to discuss the job, which ended up requiring several visits to fix the issues with my washer and dryer. Would definitely call them again for future repairs.

Deepack very nice guy! Did his job well!

Josh was great. He was knowledgeable, explained everything he was doing and why. The issue was fixed. If I had anything to complain about it would be that $300 seems a bit high to unclog a drain.

Mr. Appliance is my go to for all household appliance repairs. They are timely, professional and they get the job done. Josh was amazing and I am happily doing laundry again. As a Realtor, I always recommend Mr. Appliance to my clients.

Repairman Josh came on time, knew what the problem was (clogged drain line in refrig), and left within the hour, after helping me put all the things back in the freezer. Reasonable price, great service--was able to get an appointment quickly.

Great experience with this company. Quick, courteous service with a LOCAL company. Fixed my Samsung washing machine. I highly recommend them.

Technician was on time, he was polite, worked quickly. After repairs finished, he explained the problem and how to avoid in the future.

Had an absolutely delightful experience with both scheduling and with the service technician Deepak. Deepak was incredibly knowledgeable and kind, not only thoroughly checking my washer issues but educating me on the best way to use my washer and dryer for effectiveness and longevity. I 100% would recommend this company and this professional!

On time, problem solved. Deepak was a pro- very courteous and efficient.

Experience was very easy & my dryer issue was resolved. Repair man Deepak was very knowledgeable and personable. Mr appliance sent out text messages about arrival & a photo of who would arrive for security. Seamless process