4.9/5

1470 Ratings

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Joe Tomaselli
Joe Tomaselli via Google

Chad was knowledgeable open to share insights about the presenting problem and facilitated a quick solution and install.

Response from Owner

Thank you for your positive feedback! We're glad to hear that Chad provided valuable insights and efficiently resolved your issue. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future!

Diane Wilson
Diane Wilson via Google

The kegerator in our outdoor kitchen wasn’t working & this was the only place that could track down the parts needed. Jordon came out twice - once to determine the exact parts needed & then came back to fix it. He was very professional. Not only did the part come in a couple weeks early, but he also fixed the door to our outdoor refrigerator. I highly recommend this company, they were great!

Response from Owner

Thank you for your fantastic feedback, Diane! We’re thrilled to hear that Jordon was able to assist you with the kegerator and refrigerator issues. It's wonderful that we could get the part to you early and provide the additional service on the refrigerator door. We appreciate your recommendation and look forward to serving you again in the future!

Kristina Pavlicek
Kristina Pavlicek via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us!

Lauren Killoran
Lauren Killoran via Google

Response from Owner

Thank you for your 5-star rating! We’re thrilled to hear that you had a positive experience. Your support means a lot to us. We look forward to serving you again soon!

Melanie Barbiea Barbiea
Melanie Barbiea Barbiea via Google

Quick response, great job, friendly Tech.

Response from Owner

Thank you for your positive feedback! We're glad to hear that our team's quick response and friendly service made your experience a great one. We appreciate your support and hope to assist you again in the future!

Hassan Bartley
Hassan Bartley via Google

I received my part for our dryer in a very timely manner as well as installed. Eric was thorough and very professional. Definitely will use them again.

Response from Owner

Thank you for your fantastic review! We’re glad to hear that you received your dryer part quickly and that Eric provided you with excellent service. We appreciate your support and look forward to assisting you again in the future!

Jody Davis
Jody Davis via Google

Erick just left my house on some warranty work regarding my refrigerator And did a fantastic job. He communicated well and explained the process to me and stayed a little longer than needed after the repair to make sure the refrigerator was cooling properly. Thank you so much!

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Erick provided exceptional service and took the time to ensure your refrigerator was working properly. Your satisfaction is our priority, and we appreciate your recognition of our team’s efforts. If you need any further assistance, don’t hesitate to reach out.

Michael Ross
Michael Ross via Google

Technician was prompt, efficient, pinpointed the problem. After just a few minutes, reassembled the dryer and was gone within 30 minutes. Excellent work.

Response from Owner

Thank you for your fantastic review, Michael! We’re glad to hear that our technician was able to resolve the issue quickly and efficiently. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future!

Ronnie Pettross
Ronnie Pettross via Google

They got my fridge cold again. They fixed my microwave before that. Solid communication and timely results. Will use again, so should you.

Response from Owner

Thank you for your wonderful review, Ronnie! We're thrilled to hear that we could help with your fridge and microwave. It’s great to know you appreciated our communication and timely service. We look forward to assisting you again in the future!

Kristyn W
Kristyn W via Google

Got my washer up and running within an hour, including running out to get a new part!

Response from Owner

Thank you for your fantastic review, Kristyn! We're thrilled to hear that we could get your washer up and running quickly. Our team strives to provide prompt and efficient service, and it's great to know you had a positive experience. If you need any further assistance, don't hesitate to reach out. We appreciate your support!

Veronica Walton
Veronica Walton via Google

After a previous appliance service call with Technician Chad, we scheduled a preventative maintenance service for our front load washer and dryer and requested Service Technician Chad to return. Chad arrived within the service time scheduled and was as friendly, professional and informative as before. He informed me of every aspect of his preventative maintenance service check and provided tips on keeping my washer and dryer clean and operational. He reassembled the dryer and cleaned the washer door seal with a handheld steam cleaner opposed to using any chemical detergents that could get into the wash cycle. Chad thoroughly cleaned his work area and answered any questions of me. I would highly recommend Mr. Appliance and Service Technician Chad. Cal Walton

Response from Owner

Thank you for your wonderful review, Veronica! We're thrilled to hear that you had a positive experience with Technician Chad during your preventative maintenance service. It's great to know that he provided thorough information and took such care in his work. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

Vanessa Hernandez
Vanessa Hernandez via Google

I had a fantastic experience with Eric and Mr. Appliance. He was very professional, punctual and really knew what he was doing. The price was reasonable abd the service was great. Highly recommend for anyone needing reliable appliance repair.

Response from Owner

Thank you for the wonderful review, Vanessa! We're thrilled to hear you had a fantastic experience with Eric. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Dewayne Ricketts
Dewayne Ricketts via Google

Jordan was extremely professional..job well done!

Response from Owner

Thank you for your positive feedback, DeWayne! We're thrilled to hear that Jordan provided you with professional service. We appreciate your support and look forward to serving you again!

Tony Lott
Tony Lott via Google

Eric, the service tech showed up on time and complete his work within the two hour timeframe that we had allotted. He was very helpful and friendly and I would happily use them again.

Response from Owner

Thank you for your wonderful feedback, Tony! We’re glad to hear that Eric provided timely and friendly service. We look forward to assisting you again in the future!

Kelly Alyse
Kelly Alyse via Google

Erick is a plumbing genius! He was on time, quick, efficient and knowledgeable, caring, detailed and helpful!

Response from Owner

Thank you for your wonderful review, Kelly! We're thrilled to hear about your positive experience with Erick. His expertise and dedication to service truly make a difference. We appreciate your support!

Tommy Adkins
Tommy Adkins via Google

Eric was professional, very knowledgeable and excellent at his job! Will use him again for sure!

Response from Owner

Thank you for your kind words, Thomas! We're thrilled to hear that Eric provided you with excellent service. We look forward to assisting you again in the future!

James Armstrong
James Armstrong via Google

Service was able to be scheduled very quickly and our tech was very polite and knowledgeable

Response from Owner

Thank you for your positive review, James! We're glad to hear that you appreciated our quick scheduling and the professionalism of our technician. Your satisfaction is our priority, and we look forward to serving you again!

Casey Murphy
Casey Murphy via Google

Yan was exceptional - very kind, personable, and professional. We have a new Speed Queen that the door sensor wasn’t working. While this was a warranty repair, he was truly amazing. Told me exactly what happened. He even cleaned up around the washer and cleared out our filter on the washer. Very knowledgeable too! Amazing work!

Response from Owner

Thank you for your fantastic review, Casey! We're thrilled to hear that Yan provided exceptional service and took the time to explain everything. It's great to know that he went above and beyond to ensure your experience was outstanding. We appreciate your kind words and look forward to assisting you again in the future!

Rebecca Anderson
Rebecca Anderson via Google

Quick response to a big problem! I would use them again.

Response from Owner

Thank you for your positive review, Rebecca! We're glad we could assist you promptly with your issue. We look forward to serving you again in the future!

Vickie
Vickie via Google

Very polite, efficient and knowledgeable.

Response from Owner

Thank you for your kind words, Vickie! We're thrilled to hear that you found our team polite, efficient, and knowledgeable. Your satisfaction is our top priority!

Total number of 5 star reviews :1389