4.9/5

1486 Ratings

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Bob
Bob via Google

I’ve had them out for a few different things and they have always been very knowledgeable and fixed everything in no time. Will continue to use Mr Appliance.

Steve Cascone
Steve Cascone via Google

Joy Storms
Joy Storms via Google

Arrived quickly and solved the issue with my refrigerator . Very polite and explained what the issue was and how to fix it.

LYNNE MURPHY
LYNNE MURPHY via Google

Mr Appliance was able to come out the day after I called. Eric, the tech, correctly diagnosed my Wolf oven’s problem. He even went so far as recommending I contact Wolf to see if they would warranty the part, since my oven was less than 7 years old. It turned out that they did and I saved a lot of money.

Mike S
Mike S via Google

We have used Mr. Appliance several times and they have always been very professional and reliable.

John Colonna
John Colonna via Google

Needed to fix my washer same day. They were able to get there in less than 2 hours and had the washer back up and running 40 min later. Was very happy. Tech Erick was very professional, hard working, went above and beyond to ensure issue was fixed properly. Would recommend using them and asking for Erick if possible.

Response from Owner

Thank you for your fantastic review, John! We're thrilled to hear that we could assist you so promptly and that Erick provided you with exceptional service. Your recommendation means a lot to us. If you ever need help in the future, we'll be here to help!

Richard Paquette
Richard Paquette via Google

Outstanding and responsive. Had an issue with our wiring for our built in oven. They were available to come same day. Arrived on time, professional and clean job in our kitchen. They quickly discovered issue was a wiring problem and nothing was wrong with the oven. Their input allows us to have an electrician repair the stove that same day. While they had to charge the diagnostic fee they didn’t add other costs or troubleshoot in some other ways around the actual problem. Honest and through workmanship is not a given these days but was the absolute experience we had with Mr. Appliance. We will use them 100% in the future.

Response from Owner

Thank you for your fantastic feedback, Richard! We're thrilled to hear that you had an outstanding experience with our team. Your mention of our professionalism and honesty means a lot to us, and we're glad we could resolve your wiring issue promptly. We look forward to assisting you again in the future!

Nina Stilwell
Nina Stilwell via Google

They were great to work with!

Response from Owner

Thank you for your kind words, Nina! We're thrilled to hear you had a great experience working with us. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

Doris Wang
Doris Wang via Google

Great service technician. Diagnosed my dryer issue correctly and fixed the problem.

Response from Owner

Thank you for your wonderful feedback, Doris! We're thrilled to hear that our technician was able to diagnose and fix your dryer issue effectively. Your satisfaction is our top priority, and we appreciate your support. If you need any further assistance, feel free to reach out.

Karen Arbeeny
Karen Arbeeny via Google

Response from Owner

Thank you for your five-star rating! We’re delighted to see that you had a great experience with us. We look forward to serving you again soon!

Cindy Bergren
Cindy Bergren via Google

Chad was knowledgeable and immediately knew the problem. Had the part ordered and in 2 days later.

Response from Owner

Thank you for your kind words! We're glad to hear that Chad was able to quickly diagnose the issue and get the parts ordered for you. Your satisfaction is our priority, and we're here to help anytime you need assistance. We appreciate your business!

James White
James White via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again.

Melissa Fitzpatrick
Melissa Fitzpatrick via Google

Yan was very professional and knowledgeable on repairing our washer and dryer. The repairs were completed quick!

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Yan provided you with professional and knowledgeable service. It's great to know the repairs were completed quickly for you. Your satisfaction is our top priority, and we appreciate your support!

Stacy Mejia
Stacy Mejia via Google

Great service

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that you enjoyed our service. We appreciate your support and look forward to serving you again soon.

Joe Tomaselli
Joe Tomaselli via Google

Chad was knowledgeable open to share insights about the presenting problem and facilitated a quick solution and install.

Response from Owner

Thank you for your positive feedback! We're glad to hear that Chad provided valuable insights and efficiently resolved your issue. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future!

Diane Wilson
Diane Wilson via Google

The kegerator in our outdoor kitchen wasn’t working & this was the only place that could track down the parts needed. Jordon came out twice - once to determine the exact parts needed & then came back to fix it. He was very professional. Not only did the part come in a couple weeks early, but he also fixed the door to our outdoor refrigerator. I highly recommend this company, they were great!

Response from Owner

Thank you for your fantastic feedback, Diane! We’re thrilled to hear that Jordon was able to assist you with the kegerator and refrigerator issues. It's wonderful that we could get the part to you early and provide the additional service on the refrigerator door. We appreciate your recommendation and look forward to serving you again in the future!

Kristina Pavlicek
Kristina Pavlicek via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us!

Lauren Killoran
Lauren Killoran via Google

Response from Owner

Thank you for your 5-star rating! We’re thrilled to hear that you had a positive experience. Your support means a lot to us. We look forward to serving you again soon!

Melanie Barbiea Barbiea
Melanie Barbiea Barbiea via Google

Quick response, great job, friendly Tech.

Response from Owner

Thank you for your positive feedback! We're glad to hear that our team's quick response and friendly service made your experience a great one. We appreciate your support and hope to assist you again in the future!

Hassan Bartley
Hassan Bartley via Google

I received my part for our dryer in a very timely manner as well as installed. Eric was thorough and very professional. Definitely will use them again.

Response from Owner

Thank you for your fantastic review! We’re glad to hear that you received your dryer part quickly and that Eric provided you with excellent service. We appreciate your support and look forward to assisting you again in the future!

Total number of 5 star reviews :1403