What People Are Saying About Mr. Appliance of Puyallup

Timely, courteous and professional service.

The service rep got 5 stars. The person who makes follow up appointments made me question as to why I am using this company. If I hadn’t already paid for parts would have gone with a different company who would work with my schedule not make me work with their schedule. Wouldn’t give me a time for follow up appointment just gave me a day with no idea as to whether it was AM or PM. This just doesn’t work!

Great guy great work thx

The process was easy and Jack did a great job!

If I could give more stars, I would! This is my second time using Mr. Appliance, and once again, the customer service and technicians were outstanding. I couldn’t have asked for a better experience fixing my washer. Especially with four family members relying on it daily! The pricing was reasonable, and the one-year warranty on repairs is a huge bonus. Thank you for your time and professionalism, Mr. Appliance. I’m sure I’ll be calling you again soon!

Jack and John were very personable. They took their time to problem solve my concerns and get to the bottom of our issue. I was satisfied with the outcome even though it wasn’t in the washing machines favor. They were honest with their recommendations. I would recommend them and will reach out if I have any other appliance concerns.

Joel was extremely professional and kept me informed the entire time he was troubleshooting our appliance. I going back to Mr Appliance for all my needs because of Joel!

Jack was an excellent representative for Mr. Appliance. Very personable and efficient. However. I thought the cost was abhorrent.

Had an issue with our freezer not maintaining temperature. Fortunately, customer service was able to get us on the schedule the same day to have the freezer evaluated. The part was ordered and the technician came back a few days later to install. On both visits to our home, the technicians were polite, respectful of our home by putting booties on, and quick! Each visit lasted no more than one-half hour, which allowed me to get back to my day. I also received text alerts when they were on their way, which I liked. Hopefully, we won't need their services again, but if we do, I know where to call!

Fast, honest work at a fair price. Highly recommend Mr. Appliance!

On time and get the job done.

Very detailed oriented. Replacement part came one day early and Jack came to my house within an hour. Definitely will use them again,hopefully not too soon.