4.8/5

210 Ratings

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Ted Harman
Ted Harman via Google

These guys are great! On time... Knowledgeable... Professional... Everytime!

Response from Owner

Thank you for the 5-star rating, Ted! We appreciate your support and look forward to serving you again.

Lorrain Krol
Lorrain Krol via Google

BB Shaw
BB Shaw via Google

Professional and knowledgeable. A+ service.

Tunc Geveci
Tunc Geveci via Google

The technician (Oscar) was prompt and efficient. He explained the problem and the remedy clearly.

Susan Dunn
Susan Dunn via Google

Great customer service and appliance expertise!

Lynne Sawyer
Lynne Sawyer via Google

Good communicator and very helpful. He is very professionnal soul and friendly

Nancy Kennedy
Nancy Kennedy via Google

Quick, efficient and came out on a holiday! Totally amazed! Who does that anymore?! Mr Appliance does! Thank you!

Rose Pruiett
Rose Pruiett via Google

My dad had the pleasure of your repair tech Oscar Saenz out of Ramona. Decent, friendly & hard working. Thank you Oscar for all your help on my dad’s washing machine.

Mick Couples
Mick Couples via Google

Dante was very professional, very knowledgeable, and explained everything very clearly to us. won’t hesitate to use his services again as needed.

Larry Calder
Larry Calder via Google

It is with pleasure that I write this 5 star review. This company was referred to me by Perlick Corp as one of their most reliable service dealers. Duane provided next day service and gave me a 2 hour window that his technician would arrive to clean and sanitize my free standing ice maker…(see photo).. Sure enough, the tech arrived within the promised time slot. Donte, the service tech was very knowledgeable and communicative about what the parts were and their function. He was very thorough and worked efficiently. I would call this company again for any house appliances servicing.

Response from Owner

Thank you for sharing your positive experience, Larry! We’re thrilled to hear that Duane and Donte provided you with reliable and efficient service. Your satisfaction and trust mean a lot to us, and we appreciate your recommendation. We're here for any future appliance needs you may have.

Melvin Knock
Melvin Knock via Google

Donte the repair technician arrived within the appointment window. He diagnosed the problem with my Amana washer, and had to order a new electronic control board. Came back 3 days later to install it, after the part was delivered to the home office. He is very knowledgeable, professional, and personable. He kept me informed of every aspect of the work he was performing. Would utilize their services again if needed.

Response from Owner

Thank you for the positive feedback! We're glad to hear that Donte provided you with knowledgeable and professional service during your washer repair. Keeping our customers informed is a priority, and it's great to know he met your expectations. We appreciate your recommendation and look forward to assisting you again in the future if needed.

Connie Reddy
Connie Reddy via Google

Our Bosch Dishwasher had ER15 indicating a leak. Mr. Appliance came within 40 minutes. Though it took almost 3 weeks for repair (parts had to be ordered), the communucation was prompt and Donte and Oscar were professional, knowledgable and pleasant. The cost for the repair was reasonable. The one year warranty is a plus

Response from Owner

Thank you for your wonderful review, Ravi! We're glad to hear that Donte and Oscar provided you with prompt and professional service during your Bosch Dishwasher repair. We understand that waiting for parts can be frustrating, but we strive to keep our customers informed throughout the process. It's great to know you found our pricing reasonable and appreciate the one-year warranty. Your satisfaction is our priority, and we look forward to assisting you again in the future!

Kristyn Hailey
Kristyn Hailey via Google

Would highly recommend. Professional, quick response and overall appreciate the work done by them!

Response from Owner

Thank you for your kind words and recommendation! We’re glad to hear that you appreciated our professionalism and quick response. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Keny Mac
Keny Mac via Google

Oscar was great. Diagnosed the problem immediately and showed me a way to keep my refrigerator running till the part he ordered came in.

Rachel Damm
Rachel Damm via Google

When my washer broke, called Mr Appliance (recommended by a friend), came out that same day. Repair person very friendly and courteous and understood our need for a quick repair. Definitely would recommend Mr Appliance of Ramona.

Benjamin Fields
Benjamin Fields via Google

I highly recommend asking for Donte! He’s highly skilled and very accommodating. I will be using Mr. Appliance again and requesting his help specifically

Gale Nickerson
Gale Nickerson via Google

Very easy to schedule an appointment and they were accommodating to the hours of the residents. The technician was very professional and completed the work in an appropriate time frame. He left the area clean and everything was functional when he left. Thank you for making my life a little easier.

Response from Owner

Thank you for your kind words, Gale! We're delighted to hear about your positive experience with our scheduling and technician. Providing professional and efficient service is our goal, and we appreciate your feedback. We're here to help whenever you need us!

Lori Hallissey
Lori Hallissey via Google

I appreciate the appointment notifications and that they were on time for both of my appointments

Response from Owner

Thank you for your positive feedback, Lori! We're glad to hear that you appreciated the appointment notifications and punctuality. Your satisfaction is our priority!

Richard Sheets
Richard Sheets via Google

Courteous, professional, knowledgeable, discreet and timely. Love the service and would highly recommend.

Response from Owner

Thank you for your wonderful review, Richard! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to servicing you again in the future!

Mary Stowell
Mary Stowell via Google

Mr. Appliance provided great service. The technician was friendly and competent. He did a great job repairing my dishwasher and evaluating my gas cooktop. I highly recommend this company. They responded quickly and the repair was completed in a few days. It took a little while because they had to order a part. I’m really happy with the service and highly recommend them.

Response from Owner

Thank you for your wonderful review, Mary! We're thrilled to hear that you had a positive experience with our technician and that your repair needs were met effectively. Your recommendations mean a lot to us, and we appreciate your patience while we ordered the necessary part. If you need further assistance, please don't hesitate to reach out!

Total number of 5 star reviews :191

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