4.9/5

1401 Ratings

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Joanne/ Richard Garner
Joanne/ Richard Garner via Google

Your technician Chris was great! He explained what he was doing and what he was testing for every step of the way. Our dishwasher is now operational. We are repeat customers. Every technician Mr Appliance has sent to us have been as professional and knowledgeable as Chris. It is nice to know that we can get timely and honest service whenever we call. We would highly recommend Mr. Appliance and plan to use them in the future.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Chris provided you with excellent service and that your dishwasher is now operational. It’s great to know that our team consistently meets your expectations. We appreciate your loyalty as a repeat customer and your recommendations. We look forward to serving you again in the future!

Precious Ortiz
Precious Ortiz via Google

Response from Owner

Thank you for the fantastic rating! We're thrilled to know you had a great experience. Your support means a lot to us!

Chris Hernandez
Chris Hernandez via Google

Response from Owner

Thank you for the perfect rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again in the future!

Jack McGinley
Jack McGinley via Google

Andy did a great job!

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Andy provided you with excellent service. It's always our goal to meet our customers’ expectations, and we appreciate you taking the time to share your experience.

Javier Silva
Javier Silva via Google

Refrigerator technician was very professional and very thorough when examining my frig. Showed me what he was doing each and every time.

Response from Owner

Thank you for your positive feedback, Javier! We're glad to hear that our refrigerator technician provided a professional and thorough service while keeping you informed throughout the process. We appreciate your trust in us and look forward to assisting you again in the future!

Pen
Pen via Google

The repairman, Andy, arrived when promised and quickly assessed the problem and was able to replace the belt and rollers. He was friendly and had some great tips on keeping the dryer working well. I will definitely be calling them back for other major appliance repairs.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Andy provided you with prompt and friendly service while effectively resolving your dryer issue. It's great to know that his tips were helpful for you as well. We look forward to assisting you again with any future appliance repairs!

Cheryl Wilson
Cheryl Wilson via Google

Response from Owner

Thank you, Cheryl, for the perfect rating! We're thrilled to know you had a great experience. Your support means a lot to us!

Marlene Soto
Marlene Soto via Google

Very professional and courteous.

Response from Owner

Thank you for your kind words, Marlene! We're thrilled to hear that you found our team professional and courteous. Your satisfaction is our top priority!

Mark Carter
Mark Carter via Google

Andy did a great job.

Response from Owner

Thank you for your positive feedback, Mark! We're glad to hear that Andy provided you with excellent service. We'll be sure to pass along your appreciation to him!

David Flaten
David Flaten via Google

Andy was super helpful. I would welcome back if I needed any further assistance

Response from Owner

Thank you for your kind words, David! We're thrilled to hear that Andy provided you with excellent help. We look forward to assisting you again in the future!

Joey Catuara
Joey Catuara via Google

First repairman did not understand my problem. I talked to the owner, and the second repairman understood perfectly, and took care of it. I really appreciated the responsiveness to my issue after the first visit.

Response from Owner

Hi Joey, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Steve Ortega
Steve Ortega via Google

Response from Owner

Hi Steve, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!

Shawnw Stevens
Shawnw Stevens via Google

We had Andy from Mr. Appliance to our home 2 days ago. He came to check out why our Thermador double wall ovens were not working. He arrived on time and worked for an hour doing diagnostic testing. The error code on the display suggested that the cooling fan needed to be replaced, but Andy found an issue that he thought was the culprit. During his testing he found out that we were not getting a full 220v to the oven. He suggested that we contact an electrician to rectify the electrical issue before ordering parts or doing anything further on the "repair" of the oven. We had an electrician out that same day who found that there was a melted wire cap at a connection in the junction box that interfered with the 220v connection. After replacing the damaged wire cap, we started my ovens and they've been working ever since. I so appreciate Andy's knowledge and understanding that we should check the electrical issue first as he didn't want us to have had to order and replace expensive parts if it were not necessary.

Response from Owner

Hi Shawna, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Dusty Shaller
Dusty Shaller via Google

Response from Owner

Hi Dusty, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!

William Carlile
William Carlile via Google

Technician was very professional. Immediately knew the problem and fixed it first thing.

Response from Owner

Hi Bill, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!

B Maga (MAGA)
B Maga (MAGA) via Google

The technician was professional and kind and very helpful I appreciate everything he did

Response from Owner

Hi B, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Zachary Zabayle
Zachary Zabayle via Google

Our technician was very kind and professional. We will do business again in the future.

Response from Owner

Hi Zachary, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

A
A via Google

The technician Chris was SO great! He was honest, thorough, knowledgeable and professional. I will use this company for any appliance repair needs.

Response from Owner

Hi A, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!

Patricia Carrillo
Patricia Carrillo via Google

They were able to give us an appointment on short notice. We were given an honest estimate for repair and a recommendation for replacement without pushing us towards costly labor. We are very grateful for their service and will definitely call them again when needed.

Response from Owner

Hi Patricia, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!

Stephen Riddle
Stephen Riddle via Google

On time for appointments. Chris was a very knowledgeable repair men. Very through in his evaluation of the problem with our Bosch built in double oven.

Response from Owner

Hi Stephen, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.

Total number of 5 star reviews :1331

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