Total number of 5 star reviews :657
Sebastian is so wonderful. So professional. Knows what he’s doing. We’re so happy to have this appliance store service at our fingertips. It’s always a no you can depend on someone and at this company you can definitely depend on them.
Hi Rebecca, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!
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Hi Pat, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!
Very professional and knowledgeable. Very proficient in getting my dryer repaired in 1 hour!! Today will be the 4th time I have used Mr. Appliance to repair appliances in my home. Sebastian was here today to unclog my Bosch dishwasher. He was very professional and knowledgeable and had the clog done in 15 minutes or less. I would highly recommend Mr. Appliance for all of your appliance repairs!!
Hi Linda, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.
Kelsey was prompt, friendly, informative, and got my dishwasher back up and running quickly. I also have to say, after having back to back canceled appointments with another appliance repair company, that only informed me AFTER the appointment time-frame had already passed, Mr. Appliance's updates via email and text were EXTREMELY appreciated. Even when inquiring initially over the phone, the informative customer service I received at every stage of the process exceeded expectations! Kelsey even ran a cleaning pod through the system once finished, and took the time to answer additional questions I had about some things I was experiencing with my washing machines. I will be calling these guys for any appliance needs first from here on out 😊
Hi Jillian, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!
Great job!!
Hi Brad, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!
Hi Matt, thank you for sharing your experience with Mr. Appliance. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local appliance repair service and have yourself a fantastic day!
The technician was bad ass. Great work and fast.
Hi Jon, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!
Need an appliance fixed? Mr. Appliance is the place to call. My tech's name is Damion, he rocks! When he arrived he got right to work and finished fast. Some places send ppl that will do all they can to milk the time there, costing you big dollars. Not Mr. Appliance. When I had questions for the tech, so I would understand what was happening or being done. Damion answered the questions and continued to work. Impressive! Also when he had to do some wrenching on a part, he took it outside so not to do any damage to my floors or counters some would do. Also, before Damion made his way, I got a text with his info and a photo so I knew who to expect. First Class service all the way. I Highly Recommend Mr. Appliance if you need work done.
Hi Everette, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!
Great service. Technician found and repaired our problem quick. No more YouTube for me!
Hi Brandon, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!
We were very happy with the service provided. The technician’s arrival time was a 2 hour window, perfectly acceptable in that industry and we were notified when he was on his way. The parts he ordered came in early, so we were able to get the repair completed ahead of schedule. He was polite, appropriately dressed, and very competent. I highly recommend Mr. Appliance.
Hi Learncom, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.
Went through everything Great Tech.
Hi Bob, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!
The hood system was repaired quickly and his work was clean.
Hi Charlene, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!
Kitchen Aid Dishwasher - bought locally, as they supposedly had a service team. Later learned not really the case, these guys were recommended. So far, they did what they said they would, showed up when they said they would. I can’t complain, they exceeded my past experiences with other companies. They will be my go to repair company, going forward.
Hi Mike, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!
Hi Ivan, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.
Hi Chris, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.
Great place. Our microwave stopped working and the parts came in the next day. The tech, Kelsey, knew how important the micro is to us and he stayed late to get it fixed. Highly recommend Mr. Appliance
Hi Walt, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!
My call was returned promptly, technicians showed up on time and were very polite and professional. Quickly diagnosed the problem and we had a quote for the repairs within hours. Will definitely call them again any time I have appliance repair needs!
Hi Katherine, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!
This is the second time that we have used Mr. Appliance and both times were 5 Star. This time we had a very serious problem with our refrig and were afraid that this one had bitten the dust. Damion came out and examined the situation and provided us with a proposal. They said they would be at our house the following Wed between 10:30 and 12:30. They showed up on time with all of the necessary equipment. A couple of hours later they said "we have good news for you, the problem turns out to be not near as big as they originally thought. They ended up giving us a refund. When we have another appliance problem, Mr. Appliance will be on our speed dial.
Hi Denny, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!
Mr. Appliance helps out at Molly Maid of Reno Sparks regularly and they are the best! They are prompt and give us a quick diagnosis and repair so we can remain up and running with our 2 washers and 3 dryers! Can't say enough great things about them and they are stand up people I am happy to know! Thanks, Mr. Appliance! You ROCK!
Hi Sabra, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!
Total number of 5 star reviews :657