4.9/5

99 Ratings

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Paige M. Cokinos
Paige M. Cokinos via Google

The fan on my 3 year old LG refrigerator was staring to fail. Mr Appliance recognized the problem, order the part, replaced the fan motor, and as an act of kindness, placed all my perishable items in the Igloo, back in the freezer before leaving. Travis is a White Glove professional!

Response from Owner

Paige, we're thankful to have you as a customer. We appreciate your kind comments! Greg Bahry

Sharon Benstock
Sharon Benstock via Google

Travis was very professional. The first time he came out he was able to immediately help us with our washing machine issue and ordered parts to fix it before he left. A quick turnaround and he was back to replace the parts! Now it works beautifully again!!

Response from Owner

Thank you so much for sharing your experience, Sharon. It's wonderful to hear that Travis was able to assist with your washing machine and provide such efficient service. Your kind words mean a lot, and we're glad your appliance is working beautifully again.

Kelley Lang
Kelley Lang via Google

Have worked on ice maker ; washer; stove; dishwasher; microwave….over last 3 + years. Always satisfied. Well qualified repair workers; they stick with a problem or part sourcing issue. They are reliable, timely & follow up if issues arise. Very pleased. Honest feedback re whether a repair is worth it or not. I have been very satisfied. They are quick to respond & schedule.

Response from Owner

Hi Kelley, we truly appreciate these kind comments and we're grateful to have you as a loyal customer. Thank you so much! Greg

Nanette Hartdegen
Nanette Hartdegen via Google

Response from Owner

That is so amazing to hear, Nanette! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of River Oaks. It's great to know that we continue to provide our customers with everything they need. Have a great day!

Robert De Berardinis
Robert De Berardinis via Google

When our washer broke, initially they said one week. They said they would see if someone could come earlier. We left for Memorial Day weekend. Three times before we returned, they sent notices they could come earlier. Travis came and explained they needed one part. He spent more time explaining all charges. He said they could get the part for tomorrow but her was booked. I called the office and pleaded with Kyndal. Next day Javier showed up with the part. Isn't this great? Hire them

Response from Owner

Thank you so much for sharing your experience and for your kind words about Travis, Kyndal, and Javier. It’s wonderful to hear that the team was able to keep you informed and accommodate your schedule. Your feedback is truly appreciated and means a lot. Greg Bahry, Owner

Ariela Alpert
Ariela Alpert via Google

Professional friendly service and efficient work.

Response from Owner

Thank you, Ariela, for taking the time to share your positive experience with us. We truly appreciate your kind feedback. Greg Bahry

Aubrey Sellers
Aubrey Sellers via Google

Technician was on time and very knowledgeable. he repaired the pilot light ignition for my oven And was finished within 30 minutes

Response from Owner

Thank you for taking the time to share your experience, Aubrey. We are delighted to hear that our technician was punctual and able to efficiently repair the pilot light ignition on your oven. Your satisfaction is important to us, and we appreciate your kind words about our service. Greg Bahry, Owner

Marion Wade
Marion Wade via Google

We had to have the entire tub of our washing machine replaced because the bearings failed. It was basically the transmission and a major problem to fix. Mr. Appliance did an amazing job. They worked with the company on the warranty. They kept me informed on whether the parts had come in, and scheduled us immediately when they did. They texted when their service man was on his way with his name and photo. It is now running like new. They have skilled service people, are very professional and care about their customers more than most companies I have dealt with.

Response from Owner

Marion, thank you for giving us the opportunity to work on your Speed Queen washer. We're so happy to hear that your machine is like new again! Also, we really appreciate the kind feedback. Greg Bahry, Owner

Dennis Heller
Dennis Heller via Google

Very knowledgeable technician.Could have “fooled” us into thinking the appliance needed more work, but was honest and said it only needed cleaning. He cleaned it, charged only for that, and was even early,

Response from Owner

Dennis, thank you for taking the time to leave this review. As an owner, hearing this feedback makes me very proud. We appreciate your business. Greg Bahry, Owner

Vinita Chandwani
Vinita Chandwani via Google

Great and professional. Blake took the time to be thorough and accurate with his diagnosis and recommendations.

Response from Owner

Thank you, Vinita! We are so thankful for your review and business!

Josh Sudderth
Josh Sudderth via Google

Great service. On time, friendly, excellent communication, and efficient. Charles and Travis were great. Highly recommend.

Response from Owner

Thank you, Josh! We greatly appreciate your feedback!

Claire Timm
Claire Timm via Google

Response from Owner

Thank you so much for your wonderful 5-star review, Claire! We are thrilled to hear that you had a positive experience with Mr. Appliance of River Oaks. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. We greatly appreciate your support and look forward to serving you again in the future.

Courtney Olivari
Courtney Olivari via Google

I was able to get an appointment quickly and the communication with the company and my tech was great! Javier completed my repair accurately and efficiently!

Response from Owner

Thank you, Courtney, for this amazing review!

Luis Gonzalez
Luis Gonzalez via Google

Knowledge technicians, efficient , on time and also took the time to answer all questions, technician was sure to verify that everything was working accordingly with manufacturing specifications and to my satisfaction. Will definitely recommend it to anyone 👌

Response from Owner

Thank you so much, Mr. Gonzalez! We appreciate your business!

Krysia Lynes
Krysia Lynes via Google

They were able to come out promptly and had the issue resolved. My Speed Queens are working again! No more laundromat (for now).

Response from Owner

Thank you so much for sharing your experience, Krysia. We're delighted to hear that our team was able to promptly resolve the issue with your Speed Queen dryer. We appreciate your business. Greg

Justine Adiletta
Justine Adiletta via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Justine! We are thrilled to hear that you had a positive experience with Mr. Appliance of River Oaks. If you ever need our services again in the future, please don't hesitate to reach out.

Benjamin Neck
Benjamin Neck via Google

Very quick and efficient and solved the problem.

Response from Owner

Thank you for taking the time to leave us a review, Ben! We are pleased to hear that our service for your GE dryer solved your problem. If you ever need assistance in the future, please don't hesitate to reach out. Greg

Rahul Katoria
Rahul Katoria via Google

Response from Owner

Thank you for taking the time to leave such a positive review, Rahul! We are thrilled to hear that you had a great experience with Mr. Appliance of River Oaks. Please don't hesitate to reach out if you ever need assistance in the future. Greg

Kurt Gumberger
Kurt Gumberger via Google

Great communication, they send you text messages, announcing their arrival of your technician along with his photograph, they’re always on time and they fix my old professional garland, stove perfectly. The technician was courteous and knowledgeable and great at his job.No one else in town would touch it, but they came out and got the job done. Highly recommend

Response from Owner

Kurt, we appreciate being given the opportunity to repair your stove. Hearing this high praise makes our whole team proud and motivated to serve our customers. Thank you so much! Greg

Richelle Montgomery
Richelle Montgomery via Google

Chuck helped us diagnose an issue with our new wall oven. While he was here, he ordered parts to repair our gas cooktop and educated me on our ice maker! What a knowledgeable gentleman who is friendly and professional. Will always call them with any appliance issues.

Response from Owner

Richelle, we appreciate your kind review! Thank you for taking the time to leave us your feedback about the service Chuck provided. We look forward to serving you again in the future. Greg

Total number of 5 star reviews :94

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