What People Are Saying About Mr. Appliance of River Oaks

The fan on my 3 year old LG refrigerator was staring to fail. Mr Appliance recognized the problem, order the part, replaced the fan motor, and as an act of kindness, placed all my perishable items in the Igloo, back in the freezer before leaving. Travis is a White Glove professional!

Travis was very professional. The first time he came out he was able to immediately help us with our washing machine issue and ordered parts to fix it before he left. A quick turnaround and he was back to replace the parts! Now it works beautifully again!!

Have worked on ice maker ; washer; stove; dishwasher; microwave….over last 3 + years. Always satisfied. Well qualified repair workers; they stick with a problem or part sourcing issue. They are reliable, timely & follow up if issues arise. Very pleased. Honest feedback re whether a repair is worth it or not. I have been very satisfied. They are quick to respond & schedule.

When our washer broke, initially they said one week. They said they would see if someone could come earlier. We left for Memorial Day weekend. Three times before we returned, they sent notices they could come earlier. Travis came and explained they needed one part. He spent more time explaining all charges. He said they could get the part for tomorrow but her was booked. I called the office and pleaded with Kyndal. Next day Javier showed up with the part. Isn't this great? Hire them

Professional friendly service and efficient work.

Technician was on time and very knowledgeable. he repaired the pilot light ignition for my oven And was finished within 30 minutes

We had to have the entire tub of our washing machine replaced because the bearings failed. It was basically the transmission and a major problem to fix. Mr. Appliance did an amazing job. They worked with the company on the warranty. They kept me informed on whether the parts had come in, and scheduled us immediately when they did. They texted when their service man was on his way with his name and photo. It is now running like new. They have skilled service people, are very professional and care about their customers more than most companies I have dealt with.

Very knowledgeable technician.Could have “fooled” us into thinking the appliance needed more work, but was honest and said it only needed cleaning. He cleaned it, charged only for that, and was even early,

Great and professional. Blake took the time to be thorough and accurate with his diagnosis and recommendations.

Great service. On time, friendly, excellent communication, and efficient. Charles and Travis were great. Highly recommend.

I was able to get an appointment quickly and the communication with the company and my tech was great! Javier completed my repair accurately and efficiently!

Knowledge technicians, efficient , on time and also took the time to answer all questions, technician was sure to verify that everything was working accordingly with manufacturing specifications and to my satisfaction. Will definitely recommend it to anyone 👌

They were able to come out promptly and had the issue resolved. My Speed Queens are working again! No more laundromat (for now).

Very quick and efficient and solved the problem.

Great communication, they send you text messages, announcing their arrival of your technician along with his photograph, they’re always on time and they fix my old professional garland, stove perfectly. The technician was courteous and knowledgeable and great at his job.No one else in town would touch it, but they came out and got the job done. Highly recommend

Chuck helped us diagnose an issue with our new wall oven. While he was here, he ordered parts to repair our gas cooktop and educated me on our ice maker! What a knowledgeable gentleman who is friendly and professional. Will always call them with any appliance issues.