What People Are Saying About Mr. Appliance of Rock Hill

The service from the call to make an appointment (w/Stephanie) to our technician (Gabriel) was excellent!

Jeremy was prompt, professional and courteous and solved our problem right away. Thank you so much!!

Very y respectful, nice to me and my family, went right to work. Fixed machine and did not stop until it was right. Thank you and we will be calling you if we ever need anything again

The office staff (Stephanie) and technician (Gabriel) displayed some some of the most customer-oriented professionalism that I have seen in a very long time. IT'S RARE... The technician was actually able to come to my home to do a diagnosis of my clothes washer on the SAME DAY that I called them for help. The part needed to fix my washer had to be ordered, but was delivered the very next day! It is obvious how much this organization works as a team to make things happen quickly for it's customers. There is no doubt that Mr. Appliance has a GREAT management team in place, and it shows! Thank you for the wonderful service! Donna H. Lake Wylie, SC

I had an issue with my washer not draining or spinning while I was in the middleof doing laundry. Mr. Appliance of RH sent someone out the same day. I was informed when the technician was on his way and with a picture so I would know what he looked like. Gabriel came on time and was polite and respectful. He got my washer to drain and spin immediately. He then looked at my washer and determined the cause that required purchase and replacement of parts. He came back and fixed my washer a few days later after the parts came in. He did have to come back once due to a faulty spring but it was replaced immediately. Stephanie, who answered the phone the many times I called, was so kind and gracious and helpful. I have to give praise to Stephanie and Gabriel! We would definitely use them in the future.

I highly recommend Mr. appliance. David was on time and professional. He thoroughly explained the problem and fixed it quickly. I would definitely use their services again.

Jamar with Mr. Appliance came to my house this morning to replace the burner element on my oven. I am highly satisfied with this company because when I called yesterday afternoon the representative I spoke with said that someone can come out today between 11-2. He arrived right before 12:00 and was able to quickly diagnosis the problem and replaced the part that needed replacing.

Jeremy was our technician. He was excellent and professional.

Gabriel was probably one of the best repair people I've ever encountered. He was prompt, efficient, professional, and knew exactly what was wrong with our refrigerator. If I need appliance services in the future, I will definitely call Mr. appliance again.

Jamal the technician was awesome and a great representative for this company. He was so polite and skilled. I would use this firm again just based on him

We have used this business several times in the last few years and we’ve been very pleased each and every time! Highly recommend!

Local company with friendly staff. They were able to schedule a technician for us on the same day we called. Technician arrived on time, was very cordial, and diagnosed and fixed the problem with our refrigerator. Would definitely call Mr. Appliance again, but hope we don’t have to!

Really great experience. They fixed my fridge with a new fan. They were professional, on time and really nice to work with

Jeremy from Mr. Appliance is my hero! He persevered through indeterminate diagnostic codes and inconsistent symptoms to fix my dishwasher. Better yet, the solution wasn't one I was going to come to on my own. 10/10 would recommend Mr. Appliance.

They communicate very well. I received an email announcing their likely arrival time with a picture of the tech. Punctual. Very professional.

I had a great experience with them. Came out the same day I called, diagnosed the issue, ordered the part and came back as soon as the part showed up to fix my dryer.

Gabriel did a very good job on finding problem with our dishwasher and fixed it, very professional. Tom