What People Are Saying About Mr. Appliance of Salem

Mr. appliance always has good staff, but this time Joe exceeded my high expectations. It started because the assigned tech was caught up in another job. Joe volunteered to take on my problem, a broken washing machine, late on a Friday afternoon. He was quick to find the problem quick to find a possible solution in quick to notice that the code on the sensor didn’t match what he had. He called back to home camp and got the proper sensor ordered and got his paperwork done, my signature and deposit collected All the time, smiling and being very kind to my anxiousness. I asked him if Mr. appliance has staff that deals with smoke detector replacement Because I have replaced most of my detectors But I had one that was in a difficult position for an old guy of 82 with bad balance and shaky hands to deal with. He told me that they don’t do that as a business, but if I needed to help, he would be be willing to do it. And. he did it very quickly on a Friday afternoon very competently and was able to get my anxiety down completely. He wouldn’t take money, but I forced it into his pocket. As I said at the beginning, Mr. appliance has good staff. This one is super. Thank you very much Joe and thank you Mr. appliance for having such a high quality Operation. Tom Johnson

Very professional

The service gentleman was very helpful and acknowledgeable and answer all my questions

Wonderful service and excellent skilled and knowledgeable technician

Professional and timely.

I called because of a loud banging when running my dryer. I have a one piece waher/dryer combo. The tech was prepared, thorough and professional. He worked efficiently and was careful to check the noise (which was the issue) and the heat, and that the washer also still worked.

Giuseppe was timely, very efficient and knowledgeable. He was pleasant and happily answered my questions. A pleasant appliance pro who knows his "business" to a “T”!!. Thank you! Sandy

He was friendly and explained the problem so that I understood it.

The technician that came to our house to fix our oven was very knowledgeable and provided a few options and guidance to optimize quality and cost.

The technician was very professional, personable and extremely thorough.Job well done!

Valery was kind, patient, and direct. He showed me the exact issues he observed, demonstrated them clearly, and helpfully explained my options for repair. Nice work.

I have had two appliances repaired by this company in the past 5 or so years and have been very satisfied both times. It was easy to make an appointment, the technicians were experienced and my issues were resolved all at a reasonable price. I would highly recommend.

Great job! Giuseppe was very skilled and professional. I will definitely will call if any other jobs occur. Thank you!

Val came within the window. He was friendly, polite and knowledgeable. He listened to every concern I had and resolved the problem.

Great experience and service!!!