4.6/5

324 Ratings

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Thomas Johnson
Thomas Johnson via Google

Mr. appliance always has good staff, but this time Joe exceeded my high expectations. It started because the assigned tech was caught up in another job. Joe volunteered to take on my problem, a broken washing machine, late on a Friday afternoon. He was quick to find the problem quick to find a possible solution in quick to notice that the code on the sensor didn’t match what he had. He called back to home camp and got the proper sensor ordered and got his paperwork done, my signature and deposit collected All the time, smiling and being very kind to my anxiousness. I asked him if Mr. appliance has staff that deals with smoke detector replacement Because I have replaced most of my detectors But I had one that was in a difficult position for an old guy of 82 with bad balance and shaky hands to deal with. He told me that they don’t do that as a business, but if I needed to help, he would be be willing to do it. And. he did it very quickly on a Friday afternoon very competently and was able to get my anxiety down completely. He wouldn’t take money, but I forced it into his pocket. As I said at the beginning, Mr. appliance has good staff. This one is super. Thank you very much Joe and thank you Mr. appliance for having such a high quality Operation. Tom Johnson

Barbara Martin, LMHC
Barbara Martin, LMHC via Google

Response from Owner

Barbara, we appreciate your fantastic rating. Thank you! Mr. Appliance of Salem

Rodnel Filsaime
Rodnel Filsaime via Google

Response from Owner

Thank you, Rodnel! We're glad we could repair your appliance, and we hope to help you again. Mr. Appliance of Salem

Deborah McCafferty
Deborah McCafferty via Google

Response from Owner

Deb, thank you for sharing your rating! It's great to know you're pleased with our appliance repair service! Mr. Appliance of Salem

Bill Monagle
Bill Monagle via Google

Very professional

Response from Owner

Thank you, Bill! We strive for professional and efficient service, and it's great to hear that our team lived up to our standards! Mr. Appliance of Salem

Ron Celley
Ron Celley via Google

The service gentleman was very helpful and acknowledgeable and answer all my questions

Response from Owner

We're glad we could help, Ronnie, and answer any questions you had. We appreciate the opportunity to serve your appliance repair needs. Thanks for giving us a call! Mr. Appliance of Salem

Lynne Breed
Lynne Breed via Google

Wonderful service and excellent skilled and knowledgeable technician

Response from Owner

We are glad we could whip your appliance back into shape for you, Lynne! Thank you so much for such a kind review. Mr. Appliance of Salem

Conni Vallis
Conni Vallis via Google

Response from Owner

We appreciate your wonderful rating of our appliance repair service, Constance. Thank you! Mr. Appliance of Salem

Valerie Hopkins
Valerie Hopkins via Google

Professional and timely.

Response from Owner

Thank you for your review, Valerie! It was our pleasure to help you with your appliance needs! Mr. Appliance of Salem

Nancy Ruby
Nancy Ruby via Google

I called because of a loud banging when running my dryer. I have a one piece waher/dryer combo. The tech was prepared, thorough and professional. He worked efficiently and was careful to check the noise (which was the issue) and the heat, and that the washer also still worked.

Response from Owner

We're glad we could figure out what was going on with your washer/dryer combo unit, Nancy. It's our pleasure to work efficiently to keep your unit in working order and running without such loud noise. Thank you for your review! Mr. Appliance of Salem

Sandy Glover
Sandy Glover via Google

Giuseppe was timely, very efficient and knowledgeable. He was pleasant and happily answered my questions. A pleasant appliance pro who knows his "business" to a “T”!!. Thank you! Sandy

Response from Owner

Sandy, thank you for your kind feedback! It's our pleasure to provide superior service with a smile and answer any questions you have while we repair your appliance. We appreciate the chance to keep your home in tip-top shape! Mr. Appliance of Salem

Deborah Crane
Deborah Crane via Google

He was friendly and explained the problem so that I understood it.

Response from Owner

We're glad our service professional clearly explained the issue with your appliance to you, Deborah. Thank you for giving us a call so that we could assist! Mr. Appliance of Salem

Christine Wiley
Christine Wiley via Google

Response from Owner

Thank you for your excellent rating of our appliance repair services, Christine! Mr. Appliance of Salem

Ty Mortensen
Ty Mortensen via Google

The technician that came to our house to fix our oven was very knowledgeable and provided a few options and guidance to optimize quality and cost.

Response from Owner

It's great to hear that our service professional shared several options for the repair of your oven with you, Ty, so you could choose what was best for your budget and your home. Thank you for sharing your experience! Mr. Appliance of Salem

Michael Boure
Michael Boure via Google

The technician was very professional, personable and extremely thorough.Job well done!

Response from Owner

Michael, nothing makes us happier than knowing you've had a positive experience with our team! It's great to hear that our service professional was efficient and thorough. Thank you for sharing your feedback! Mr. Appliance of Salem

Brendan Desmond
Brendan Desmond via Google

Valery was kind, patient, and direct. He showed me the exact issues he observed, demonstrated them clearly, and helpfully explained my options for repair. Nice work.

Response from Owner

We're so glad to hear that, Brendan, and we know that Valery will be too! It's great to know that he was informative and detailed, and we look forward to passing on your appreciation. Thank you for trusting our team! Mr. Appliance of Salem

Louisa MackIntosh
Louisa MackIntosh via Google

I have had two appliances repaired by this company in the past 5 or so years and have been very satisfied both times. It was easy to make an appointment, the technicians were experienced and my issues were resolved all at a reasonable price. I would highly recommend.

Response from Owner

Thank you for your recommendation, Louisa! We're grateful to be your preferred choice for all your appliance repair needs. It's our pleasure to ensure a seamless experience every step of the way. Mr. Appliance of Salem

Altivo Coelho
Altivo Coelho via Google

Great job! Giuseppe was very skilled and professional. I will definitely will call if any other jobs occur. Thank you!

Response from Owner

Thank you, Altivo! We're glad we could whip your appliance into shape, and we look forward to helping you in the future. Mr. Appliance of Salem

Nicky Kern
Nicky Kern via Google

Val came within the window. He was friendly, polite and knowledgeable. He listened to every concern I had and resolved the problem.

Response from Owner

Nicky, we're happy to hear that Val did a great job listening to your concerns so he could expertly repair your appliance. We'll be sure to pass your comments along. Thank you! Mr. Appliance of Salem

Gina Billings
Gina Billings via Google

Great experience and service!!!

Response from Owner

Thank you, Gina! Nothing makes us happier than knowing our team could help. We appreciate your feedback! Mr. Appliance of Salem

Total number of 5 star reviews :267

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