4.6/5

315 Ratings

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Conni Vallis
Conni Vallis via Google

Response from Owner

We appreciate your wonderful rating of our appliance repair service, Constance. Thank you! Mr. Appliance of Salem

Valerie Hopkins
Valerie Hopkins via Google

Professional and timely.

Response from Owner

Thank you for your review, Valerie! It was our pleasure to help you with your appliance needs! Mr. Appliance of Salem

Nancy Ruby
Nancy Ruby via Google

I called because of a loud banging when running my dryer. I have a one piece waher/dryer combo. The tech was prepared, thorough and professional. He worked efficiently and was careful to check the noise (which was the issue) and the heat, and that the washer also still worked.

Response from Owner

We're glad we could figure out what was going on with your washer/dryer combo unit, Nancy. It's our pleasure to work efficiently to keep your unit in working order and running without such loud noise. Thank you for your review! Mr. Appliance of Salem

Sandy Glover
Sandy Glover via Google

Giuseppe was timely, very efficient and knowledgeable. He was pleasant and happily answered my questions. A pleasant appliance pro who knows his "business" to a “T”!!. Thank you! Sandy

Response from Owner

Sandy, thank you for your kind feedback! It's our pleasure to provide superior service with a smile and answer any questions you have while we repair your appliance. We appreciate the chance to keep your home in tip-top shape! Mr. Appliance of Salem

Deborah Crane
Deborah Crane via Google

He was friendly and explained the problem so that I understood it.

Response from Owner

We're glad our service professional clearly explained the issue with your appliance to you, Deborah. Thank you for giving us a call so that we could assist! Mr. Appliance of Salem

Christine Wiley
Christine Wiley via Google

Response from Owner

Thank you for your excellent rating of our appliance repair services, Christine! Mr. Appliance of Salem

Ty Mortensen
Ty Mortensen via Google

The technician that came to our house to fix our oven was very knowledgeable and provided a few options and guidance to optimize quality and cost.

Response from Owner

It's great to hear that our service professional shared several options for the repair of your oven with you, Ty, so you could choose what was best for your budget and your home. Thank you for sharing your experience! Mr. Appliance of Salem

Michael Boure
Michael Boure via Google

The technician was very professional, personable and extremely thorough.Job well done!

Response from Owner

Michael, nothing makes us happier than knowing you've had a positive experience with our team! It's great to hear that our service professional was efficient and thorough. Thank you for sharing your feedback! Mr. Appliance of Salem

Brendan Desmond
Brendan Desmond via Google

Valery was kind, patient, and direct. He showed me the exact issues he observed, demonstrated them clearly, and helpfully explained my options for repair. Nice work.

Response from Owner

We're so glad to hear that, Brendan, and we know that Valery will be too! It's great to know that he was informative and detailed, and we look forward to passing on your appreciation. Thank you for trusting our team! Mr. Appliance of Salem

Louisa MackIntosh
Louisa MackIntosh via Google

I have had two appliances repaired by this company in the past 5 or so years and have been very satisfied both times. It was easy to make an appointment, the technicians were experienced and my issues were resolved all at a reasonable price. I would highly recommend.

Response from Owner

Thank you for your recommendation, Louisa! We're grateful to be your preferred choice for all your appliance repair needs. It's our pleasure to ensure a seamless experience every step of the way. Mr. Appliance of Salem

Altivo Coelho
Altivo Coelho via Google

Great job! Giuseppe was very skilled and professional. I will definitely will call if any other jobs occur. Thank you!

Response from Owner

Thank you, Altivo! We're glad we could whip your appliance into shape, and we look forward to helping you in the future. Mr. Appliance of Salem

Nicky Kern
Nicky Kern via Google

Val came within the window. He was friendly, polite and knowledgeable. He listened to every concern I had and resolved the problem.

Response from Owner

Nicky, we're happy to hear that Val did a great job listening to your concerns so he could expertly repair your appliance. We'll be sure to pass your comments along. Thank you! Mr. Appliance of Salem

Gina Billings
Gina Billings via Google

Great experience and service!!!

Response from Owner

Thank you, Gina! Nothing makes us happier than knowing our team could help. We appreciate your feedback! Mr. Appliance of Salem

James Murphy
James Murphy via Google

Giuseppe was the best. Second time he’s been at our house for a repair and both times successful. 2 for 2👌

Response from Owner

Thank you, Jim! It's great to hear that Giuseppe has been efficient and consistent, and we'll be sure to pass on your appreciation. We're grateful for your feedback! Mr. Appliance of Salem

Allison Stemarie
Allison Stemarie via Google

Response from Owner

Allison, we're so glad to know that you had a five-star experience with our team. Thanks for sharing your rating! Mr. Appliance of Salem

Richard Langlais
Richard Langlais via Google

Superb service, spent almost an hour analyzing the problem. Very efficient and professional.

Response from Owner

We're glad we can help you keep your home in tip-top shape, Richard! Thank you so much for sharing your experience, and we hope to help you again. Mr. Appliance of Salem

Kathy Silva
Kathy Silva via Google

Very good communication and the technician was very courteous and knowledgeable.

Response from Owner

Thanks, Kathy! It's our pleasure to ensure you're informed every step of the way. We're grateful to serve your appliance repair needs! Mr. Appliance of Salem

Michael Garvey
Michael Garvey via Google

Great communication. Our service provider was knowledgeable friendly and completely transparent. Great experience so fsr

Response from Owner

We're happy to hear that our service professional did a fantastic job ensuring clear communication and information for your appliance repair service, Michael. We're glad we can work hard to whip your appliance back into shape! Thank you for your review. Mr. Appliance of Salem

Jannelyn Spratt
Jannelyn Spratt via Google

Giuseppi found and repaired the dryer problem quickly. He was polite, pleasant and efficient. Fair charge for repair and parts.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Giuseppi provided quick and efficient service while maintaining a pleasant demeanor. Ensuring fair pricing is important to us, and we're glad you felt that was the case. Your satisfaction is our priority, and we appreciate your support. Thank you! Mr Appliance of Salem Team

Ray Best
Ray Best via Google

Response from Owner

Thank you for your positive rating! We're thrilled to know you had a great experience. If there's anything you would like to share or any way we can assist you further, please let us know. We look forward to serving you again! Thank you! Mr Appliance of Salem Team

Total number of 5 star reviews :260

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