4.6/5

303 Ratings

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Gina Billings
Gina Billings via Google

Great experience and service!!!

Response from Owner

Thank you, Gina! Nothing makes us happier than knowing our team could help. We appreciate your feedback! Mr. Appliance of Salem

James Murphy
James Murphy via Google

Giuseppe was the best. Second time he’s been at our house for a repair and both times successful. 2 for 2👌

Response from Owner

Thank you, Jim! It's great to hear that Giuseppe has been efficient and consistent, and we'll be sure to pass on your appreciation. We're grateful for your feedback! Mr. Appliance of Salem

Allison Stemarie
Allison Stemarie via Google

Response from Owner

Allison, we're so glad to know that you had a five-star experience with our team. Thanks for sharing your rating! Mr. Appliance of Salem

Richard Langlais
Richard Langlais via Google

Superb service, spent almost an hour analyzing the problem. Very efficient and professional.

Response from Owner

We're glad we can help you keep your home in tip-top shape, Richard! Thank you so much for sharing your experience, and we hope to help you again. Mr. Appliance of Salem

Kathy Silva
Kathy Silva via Google

Very good communication and the technician was very courteous and knowledgeable.

Response from Owner

Thanks, Kathy! It's our pleasure to ensure you're informed every step of the way. We're grateful to serve your appliance repair needs! Mr. Appliance of Salem

Michael Garvey
Michael Garvey via Google

Great communication. Our service provider was knowledgeable friendly and completely transparent. Great experience so fsr

Response from Owner

We're happy to hear that our service professional did a fantastic job ensuring clear communication and information for your appliance repair service, Michael. We're glad we can work hard to whip your appliance back into shape! Thank you for your review. Mr. Appliance of Salem

Jannelyn Spratt
Jannelyn Spratt via Google

Giuseppi found and repaired the dryer problem quickly. He was polite, pleasant and efficient. Fair charge for repair and parts.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Giuseppi provided quick and efficient service while maintaining a pleasant demeanor. Ensuring fair pricing is important to us, and we're glad you felt that was the case. Your satisfaction is our priority, and we appreciate your support. Thank you! Mr Appliance of Salem Team

Ray Best
Ray Best via Google

Response from Owner

Thank you for your positive rating! We're thrilled to know you had a great experience. If there's anything you would like to share or any way we can assist you further, please let us know. We look forward to serving you again! Thank you! Mr Appliance of Salem Team

Sara Maxson
Sara Maxson via Google

My dishwasher was able to be reset without replacing any expensive control boards, etc. I wouldn’t hesitate to call them again

Response from Owner

Thank you for your wonderful feedback, Sara! We're delighted to hear that we could resolve your dishwasher issue without the need for costly repairs. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Thank you! Mr Appliance of Salem Team

Christine Majeskey
Christine Majeskey via Google

Valery was very thorough and polite. He took the time to explain what my dryer needed and cleaned it as well! I am pleased with Mr. Appliance’s service!

Response from Owner

Thank you for your positive feedback, Christine! We're thrilled to hear that Valery provided thorough and polite service, along with a comprehensive explanation of your dryer’s needs. It's great to know you were pleased with our service at Mr. Appliance. We appreciate your support and look forward to assisting you again in the future! Thank you! Mr Appliance of Salem Team

Merrill Belmer
Merrill Belmer via Google

Excellent service. Very easy to get a quick appointment unlike some other appliance repair companies I have used. Very good communication from the office throughout the process. Will definitely use again

Response from Owner

Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with our service and found it easy to schedule an appointment. We strive for clear communication, and it’s wonderful to know it made a difference for you. We look forward to assisting you again in the future! Thank you! Mr Appliance of Salem Team

Don Wood
Don Wood via Google

On time arrival. Alerted to service on the way. Service immediately diagnosed the issue a d fixed. Then provided hints on maintenance and troubleshooting.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that our team was able to address your issue promptly and provide helpful maintenance tips. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to assisting you in the future! Thank you! Mr Appliance of Salem Team

Drew Luster
Drew Luster via Google

Response from Owner

Thank you for your positive rating! We appreciate your support and look forward to serving you again soon. Thank you! Mr Appliance of Salem Team

David Tefft
David Tefft via Google

Had a great experience. Got my oven up and working again

Response from Owner

Thank you for your positive feedback, David! We're thrilled to hear that your oven is up and running again. It's always our goal to provide excellent service, and we're glad you had a great experience. We appreciate your support! Thank you! Mr Appliance of Salem Team

Roger Peterson
Roger Peterson via Google

great tech great job

Response from Owner

Thank you for your positive feedback, Roger! We're thrilled to hear that you’re satisfied with our tech and services. Your support means a lot to us. We look forward to serving you again! Thank you! Mr Appliance of Salem Team

Jane Foye
Jane Foye via Google

Excellent service by Giuseppe. Courteous and knew what he was doing. I will definitely call him again and recommend him.

Response from Owner

Thank you for the wonderful feedback, Jane! We're thrilled to hear that Giuseppe provided you with excellent service. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you! Mr Appliance of Salem Team

Christine Reilly
Christine Reilly via Google

Response from Owner

Thank you for the fantastic 5-star rating! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thank you! Mr Appliance of Salem Team

Maureen O'Hare Mercer
Maureen O'Hare Mercer via Google

The service man, Valary was the most helpful refrigerator technician I have ever had in my 50 years of calling for appliance services. He came to do the filters in the rear and inspected all the interior parts while on premises and figured out why the freezer's ice maker was broken . Unexpected finding , but very helpful going into Summer. I hope this man gets the accolades in -house that he deserves as he represented your company " best in the biz!" Maureen Salem

Response from Owner

Thank you for your wonderful feedback, Maureen. We're thrilled to hear about your positive experience with Valary. His thoroughness and dedication to solving your refrigerator issues truly reflect our commitment to excellent service. We will certainly pass along your kind words and recognition to him. Your satisfaction means a lot to us, and we're glad we could help! Thank you! Mr Appliance of Salem Team

Olivia Curreri
Olivia Curreri via Google

Mr. Appliance is amazing!! Our condo association was having an issue with our dryer that arose the other evening. Giuseppe came out the next morning and not only fixed that dryer, but took preventative measures on the second dryer so that the same thing doesn’t happen again with that one. He was thorough and helpful in explaining what was wrong, and even provided suggestions for future maintenance to prevent larger issues in the future. Thank you Mr. Appliance for making a stressful situation stress-free!

Response from Owner

Thank you for your wonderful review, Olivia! We're delighted to hear that Giuseppe was able to resolve your dryer issues and provide helpful advice. Your satisfaction is our top priority, and we appreciate your trust in Mr. Appliance. We look forward to serving you again in the future! Thank you! Mr Appliance of Salem Team

Martin Benchoff
Martin Benchoff via Google

Giuseppe is great. He solved our problem and saved us some money.

Response from Owner

Thank you for your kind words, J. Martin! We're thrilled to hear that Giuseppe was able to assist you and save you money. We appreciate your feedback and look forward to serving you again! Thank you! Mr Appliance of Salem Team

Total number of 5 star reviews :248

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