4.6/5

266 Ratings

|

Phillip Kimball
Phillip Kimball via Google

Repairman. Very respectful, polite, accommodating, and Knowledgeable

Response from Owner

Thank you for your kind words, Phillip! We're thrilled to hear that you had a positive experience with our repairman. Your satisfaction is important to us, and we appreciate your feedback! Thank you! Mr Appliance of Salem Team

Jane Holland
Jane Holland via Google

Salem appliance was really easy to work with. They were able to schedule an appointment quickly which I was so appreciative of. The technician (Miri) was knowledgeable, fixed my issue quickly, left the area neat and clean and was respectful. I was so pleased overall would definitely use them again.

Response from Owner

Thank you for your kind words, Jane! We're delighted to hear that you had a positive experience with our team, especially with Miri. We appreciate your feedback and look forward to assisting you again in the future! Thank you! Mr Appliance of Salem Team

Mike Ibrahim
Mike Ibrahim via Google

Excellent service, prompt scheduling, on time. Val & Patricia were amazing!

Response from Owner

Thank you for your wonderful review, Mike! We are thrilled to hear that you had an excellent experience with our team. Val and Patricia will be happy to know their efforts were appreciated! We look forward to serving you again in the future. Thank you! Mr Appliance of Salem Team

James Bartolo
James Bartolo via Google

Response from Owner

Thank you, James! If you need us in the future, no matter the project, Mr. Appliance will get it Done Right! Mr. Appliance of Salem

CM
CM via Google

I was very impressed and pleased with the professionalism, promptness and knowledge of Giuseppe, the technician from Mr. Appliance of Salem. Our month and half old Bosch dishwasher detected a leak and went into a continuous mode of pumping the water from the base of dishwasher. Turns out it was a defective water valve that wasn’t shutting which caused the overflow into the collection tray beneath the dishwasher. I called Mr. Appliance on a Monday afternoon. They were able to send the technician the next day who promptly diagnosed the issue. They had the replacement part on another van in the area and he was kind enough to come back on Tuesday late afternoon to finish the job and ran another diagnostic to make sure nothing else was wrong. Given that it was a defective part, the repair was covered by the 1-year warranty on the dishwasher. I would highly recommend Mr. Appliance of Salem, and if you can, ask for Giuseppe. He was a pleasure to deal with, knew his stuff, and was extremely professional.

Response from Owner

Thank you for your detailed and positive review, CM! We’re thrilled to hear about your experience with Giuseppe and the prompt service you received. Your recommendation means a lot to us, and we’re glad we could resolve the issue efficiently. If you need any further assistance in the future, don’t hesitate to reach out. Thank you! Mr Appliance of Salem Team

Michele Savoie
Michele Savoie via Google

The gentleman that came to the house was very courteous and clearly knew what he was doing. Very happy with the service.

Response from Owner

Thank you for your wonderful feedback, Michele! We're glad to hear that our technician provided courteous and knowledgeable service. Your satisfaction is our priority, and we appreciate your kind words! Thank you! Mr Appliance of Salem Team

Polly Fumarola
Polly Fumarola via Google

Response from Owner

Thank you for your 5-star rating, Polly! We're glad to know you had a great experience with us. We appreciate your support! Thank you! Mr Appliance of Salem Team

Debbie DeGrenier
Debbie DeGrenier via Google

Response from Owner

Thank you for the 5-star rating, Debra! We appreciate your support and look forward to serving you again. Thank you! Mr Appliance of Salem Team

Rick Reynolds
Rick Reynolds via Google

Excellent service. Technician was friendly and solved the issue right away. Highly recommend!

Response from Owner

Thank you for your wonderful review, Ric! We're glad to hear that our technician provided excellent service and resolved your issue promptly. Your recommendation means a lot to us! Thank you! Mr Appliance of Salem Team

Lindsey Fellows
Lindsey Fellows via Google

Response from Owner

Thank you for your 5-star rating, Lindsey! We appreciate your support and are glad to know you had a great experience. Thank you! Mr Appliance of Salem Team

Dan White
Dan White via Google

Service was prompt and on time, technician was great, he explained everything perfectly. He was neat and professional. A+++++

Response from Owner

Thank you for your fantastic review, Dan! We're thrilled to hear that you had a positive experience with our technician. Your feedback motivates us to continue providing excellent service. We appreciate your support! Thank you! Mr Appliance of Salem Team

Adam Schoenhardt
Adam Schoenhardt via Google

Response from Owner

Thank you for the 5-star rating, Adam! We truly appreciate your support and look forward to serving you again. Thank you! Mr Appliance of Salem Team

JENNIFER RUHL
JENNIFER RUHL via Google

Great experience in every way. Manny did excellent work, figured out the problem, got everything working again. 5 stars.

Response from Owner

William, thank you so much for the five stars! We are so happy that Manny figured out the issue with your freezer and fridge, and got it all fixed up. We appreciate your positive feedback and review. Thank you so much and please keep us in mind for any future appliance repair needs! Mr. Appliance of Salem

Rosemarie Davis
Rosemarie Davis via Google

On time, resourceful,

Response from Owner

Thank you for your positive review, Rose! We're glad to hear that you found our services on time and resourceful. Your satisfaction is important to us! Thank you! Mr Appliance of Salem Team

Jeffrey Snyder
Jeffrey Snyder via Google

Great experience

Response from Owner

Thank you for your positive feedback, Jeffrey! We're thrilled to hear you had a great experience with us. We look forward to serving you again! Thank you! Mr Appliance of Salem Team

Mark Jalbert
Mark Jalbert via Google

Valery was very efficient and knowledgeable. Very conscientious and clean up nicely.

Response from Owner

Thank you for your kind words, Mark! We're glad to hear that Valery provided efficient and knowledgeable service. We strive to maintain a clean work environment, and your feedback is greatly appreciated! Thank you! Mr Appliance of Salem Team

Glen Cole
Glen Cole via Google

Excellent service and Val the technician is AWESOME!!

Response from Owner

Thank you for your wonderful review, Glen! We're thrilled to hear you had a great experience and that Val made a positive impression. We appreciate your support! Thank you! Mr Appliance of Salem Team

John Sarni
John Sarni via Google

Very professional and knowledgeable.

Response from Owner

Thank you for your kind words, John! We're glad to hear you found our team professional and knowledgeable. Your satisfaction is our top priority! Thank you! Mr Appliance of Salem Team

Alicia Christine
Alicia Christine via Google

Very respectful and friendly.

Response from Owner

Thank you for your kind words, Alicia! We're glad to hear that you found our team respectful and friendly. Your satisfaction is our top priority! Thank you! Mr Appliance of Salem Team

Miss Fall
Miss Fall via Google

He came on time. Very professional and know what he is doing? Thank you very much for your services. We will definitely recommend you .

Response from Owner

Thank you for your kind words, Miss Fall! We're thrilled to hear that you appreciated our professionalism and punctuality. Your recommendation means a lot to us! Thank you! Mr Appliance of Salem Team

Total number of 5 star reviews :215

help icon
Contact Mr. Appliance today to schedule your next service!