Total number of 5 star reviews :267
Mr. appliance always has good staff, but this time Joe exceeded my high expectations. It started because the assigned tech was caught up in another job. Joe volunteered to take on my problem, a broken washing machine, late on a Friday afternoon. He was quick to find the problem quick to find a possible solution in quick to notice that the code on the sensor didn’t match what he had. He called back to home camp and got the proper sensor ordered and got his paperwork done, my signature and deposit collected All the time, smiling and being very kind to my anxiousness. I asked him if Mr. appliance has staff that deals with smoke detector replacement Because I have replaced most of my detectors But I had one that was in a difficult position for an old guy of 82 with bad balance and shaky hands to deal with. He told me that they don’t do that as a business, but if I needed to help, he would be be willing to do it. And. he did it very quickly on a Friday afternoon very competently and was able to get my anxiety down completely. He wouldn’t take money, but I forced it into his pocket. As I said at the beginning, Mr. appliance has good staff. This one is super. Thank you very much Joe and thank you Mr. appliance for having such a high quality Operation. Tom Johnson
Barbara, we appreciate your fantastic rating. Thank you! Mr. Appliance of Salem
Thank you, Rodnel! We're glad we could repair your appliance, and we hope to help you again. Mr. Appliance of Salem
Deb, thank you for sharing your rating! It's great to know you're pleased with our appliance repair service! Mr. Appliance of Salem
Very professional
Thank you, Bill! We strive for professional and efficient service, and it's great to hear that our team lived up to our standards! Mr. Appliance of Salem
The service gentleman was very helpful and acknowledgeable and answer all my questions
We're glad we could help, Ronnie, and answer any questions you had. We appreciate the opportunity to serve your appliance repair needs. Thanks for giving us a call! Mr. Appliance of Salem
Wonderful service and excellent skilled and knowledgeable technician
We are glad we could whip your appliance back into shape for you, Lynne! Thank you so much for such a kind review. Mr. Appliance of Salem
We appreciate your wonderful rating of our appliance repair service, Constance. Thank you! Mr. Appliance of Salem
Professional and timely.
Thank you for your review, Valerie! It was our pleasure to help you with your appliance needs! Mr. Appliance of Salem
I called because of a loud banging when running my dryer. I have a one piece waher/dryer combo. The tech was prepared, thorough and professional. He worked efficiently and was careful to check the noise (which was the issue) and the heat, and that the washer also still worked.
We're glad we could figure out what was going on with your washer/dryer combo unit, Nancy. It's our pleasure to work efficiently to keep your unit in working order and running without such loud noise. Thank you for your review! Mr. Appliance of Salem
Giuseppe was timely, very efficient and knowledgeable. He was pleasant and happily answered my questions. A pleasant appliance pro who knows his "business" to a “T”!!. Thank you! Sandy
Sandy, thank you for your kind feedback! It's our pleasure to provide superior service with a smile and answer any questions you have while we repair your appliance. We appreciate the chance to keep your home in tip-top shape! Mr. Appliance of Salem
He was friendly and explained the problem so that I understood it.
We're glad our service professional clearly explained the issue with your appliance to you, Deborah. Thank you for giving us a call so that we could assist! Mr. Appliance of Salem
Thank you for your excellent rating of our appliance repair services, Christine! Mr. Appliance of Salem
The technician that came to our house to fix our oven was very knowledgeable and provided a few options and guidance to optimize quality and cost.
It's great to hear that our service professional shared several options for the repair of your oven with you, Ty, so you could choose what was best for your budget and your home. Thank you for sharing your experience! Mr. Appliance of Salem
The technician was very professional, personable and extremely thorough.Job well done!
Michael, nothing makes us happier than knowing you've had a positive experience with our team! It's great to hear that our service professional was efficient and thorough. Thank you for sharing your feedback! Mr. Appliance of Salem
Valery was kind, patient, and direct. He showed me the exact issues he observed, demonstrated them clearly, and helpfully explained my options for repair. Nice work.
We're so glad to hear that, Brendan, and we know that Valery will be too! It's great to know that he was informative and detailed, and we look forward to passing on your appreciation. Thank you for trusting our team! Mr. Appliance of Salem
I have had two appliances repaired by this company in the past 5 or so years and have been very satisfied both times. It was easy to make an appointment, the technicians were experienced and my issues were resolved all at a reasonable price. I would highly recommend.
Thank you for your recommendation, Louisa! We're grateful to be your preferred choice for all your appliance repair needs. It's our pleasure to ensure a seamless experience every step of the way. Mr. Appliance of Salem
Great job! Giuseppe was very skilled and professional. I will definitely will call if any other jobs occur. Thank you!
Thank you, Altivo! We're glad we could whip your appliance into shape, and we look forward to helping you in the future. Mr. Appliance of Salem
Val came within the window. He was friendly, polite and knowledgeable. He listened to every concern I had and resolved the problem.
Nicky, we're happy to hear that Val did a great job listening to your concerns so he could expertly repair your appliance. We'll be sure to pass your comments along. Thank you! Mr. Appliance of Salem
Great experience and service!!!
Thank you, Gina! Nothing makes us happier than knowing our team could help. We appreciate your feedback! Mr. Appliance of Salem
Total number of 5 star reviews :267