What People Are Saying About Mr. Appliance of San Antonio

Promise, clean and fair. Evacuated the problem, fixed it for a reasonable cost. I would have no problem useing them again. Daniel, the service technician was friendly and knowledgeable. He took the time to explain the problem and how to fix it.

Manuel was a great repair man and finished efficiently!

Daniel did a great job replacing the thermostat and shaft assembly on the gas range.

Daniel was an excellent technician who was knowledgeable, professional, friendly and courteous! I couldn’t have asked for a better company to handle my appliance needs and I will be back!!!

Daniel Perez was so kind and really helped us out!

Daniel was very professional and friendly.

Great job.

I had the pleasure of calling in today for a followup on one of our rental property work orders, and spoke with Elijah. He was very pleasant to speak with, patient with me, and very helpful and knowledgeable. The world needs more Eljahs. Thanks!

I have had the worst experiences with appliance repair companies. Everything from no shows to unreturned phone calls and even on couple who literally were acting like they might be casing out our home for a future robbery. Mr Appliance was referred by Ferguson Appliance Sales. I wish I had known about them years ago! The owner started as a tech himself 20 years ago. He and his techs were thorough, honest, professional and communicated well. They showed up when they said they would and always cleaned up after themselves.

Daniel repaired our fridge after 2 other repair companies failed. Will call again and recommend to others.

My experience with Mr. Appliance was outstanding. The associates I spoke with on the phone were courteous and knowledgeable, and the technician (Jesse) sent out for my refrigerator diagnosis and repair was equally as knowledgeable and skilled. The fridge was fixed quickly and for much less than another company had quoted me. Five stars.

Let me say this with my whole chest, Elijah is worth his weight in gold and is quite possibly the nicest customer service specialist I’ve come across. My technician and experience was good, there were a few bumps in the overall repair process with my oven, but no complaints. I’d use them again. But the real hero here is Elijah who was always the one to take my incoming calls. This guy shows up every day and chooses positivity, respect, and empathy. I don’t know who the owner is at Mr. Appliance but please get this guy on some kind of management track. I genuinely don’t have this type of positive consumer experience often. Give him a raise, send him on a vacation, erect a statue (I’m just spit balling here). But really, he’s been a gem to work with and I hope he’s getting the recognition he deserves and the opportunities for growth.

Friendly and always professional. They worked very hard to solve a difficult problem on our beverage cooler.