What People Are Saying About Mr. Appliance of Southwest Fort Wayne

Quickly figured out the problem & fixed my refrigerator! Friendly & efficient! I will definitely call them again should the need arise 😁

The service man arrived at our house, he said he'd fix the washer, he was kind, courteous and to the point. We'd hire him again! Terry, Sue and Chelsea

Very pleased with the service. We are glad that Mr. Appliance also viewed our needed repair as a priority. Thank you.

Wonderful service. Fit us in their schedule, diagnosed, fixed and on their way. Very professional! Would recommend!

Our fridge went out on a Thursday night and after calling LG first, I decided to find a local repair tech rather than LG send one. I called Friday morning and the lady that answered was extremely helpful, knowledgeable, and friendly. Not only did she get me set up for a Monday repair, she offered to have them take care of the claim with LG and saved me the time and hassle of lining everything up with LG and getting a part shipped etc. On Monday, I was called with an accurate arrival time and the technician went right to work and fixed the issue quickly and professionally. The price was exactly what they estimated on the first phone call with no adders or extras. We had some bad experiences with getting our washing machine repaired through a different service a couple of years ago and it was refreshing to be able to work with a company that just treats you well and is able to do what they say they will do. I would recommend to anyone in my area and will use Mr. Appliance SW again if the need arises on another appliance. Great people and great service!

We have used Mr Appliance on at least 3 occasions and were very pleased with the service each time.

I called shortly after they opened, my fridge went out through the night. Alita, the woman who answered was amazing! She was so nice, professional and very personable! With my being flexible with timing she was able to have someone come out between 2-4. She called at 3:30 to let me know they’d be about a half hour late, they were finishing up their call and were across town. The serviceman was polite and professional and was able to fix the issue within an hour. I will def call the next time I have any appliance issue. Thank you! You are very much appreciated!!

Friendly scheduler and service provider. Arrived on schedule as planned. Will use this company again with no hesitation.

Very professional and quick to fix my problem. Would recommend and used them again.

Always fast to react. Very knowledgeable and informative of what the best solution needs to be.

Owners provide great customer service & took care of 2 of my appliances that needed attention - my Dryers heating element went out & they got it taken care of in no time & serviced/fixed my refrigerator - I feel their pricing is fair & not out to gouge you or make you buy new if not necessary - quality business practice!!

Easy to schedule, and quick, professional service. My washer was fixed within the hour. Highly recommend!

Service was fantastic!!

Was able to come out the day I called. Fixed the problem and was very reasonably priced

The person on the phone was very nice. She let me know when the service man would be here and he was on time. He did a good job and instantly knew what the problem was. He had to order the part and came back out with it in a day or two. We have used this repair place before for our washer. Not the same person but he told us with the washer to buy a new one because to fix it would cost too much. Both of them were very honest and knowledgeable.

Technician did a great job repairing our gas dryer. It works great. Would recommend them to others.