Total number of 5 star reviews :499
I was so pleased with our technician Ron. I had been told by a previous appliance repair man that my range hood could not be repaired. That the motor was shot and they no longer made parts for that model. He told me I would have no choice, but to replace the entire hood, which would have required drywall and cabinet work also. Ron came today and took the time to take apart the range hood. The motor was heavy and awkward And probably should have been a two person jobbut Ron chose to Work on it anyway, so I would not have to schedule a second appointment with two technicians.. He found something inside obstructing the fan blades and removed it. My range hood works like it was brand new! He saved me so much time and money. He was polite and prompt and very knowledgeable and experienced.
On time and professional
Roger, thank you for the 5-star rating! We're glad we could provide you with prompt and professional service for your dishwasher repair. We truly appreciate your feedback!
Sean did an outstanding job of diagnosing and repairing our KichenAid refrigerator. He certainly knew what he was doing and kept us informed along the way. He is a pro in every sense of word. He did his job quickly with minimal impact in the kitchen.
Don, wow, a 5-star review! Thank you so much! We're so happy to hear Sean took such good care of your KitchenAid refrigerator and that he was able to get it fixed quickly and with minimal disruption to your kitchen. We appreciate your business!
Great customer service, they arrived promptly and handled the repair efficiently.
Cathy, we're so happy to see your 5-star review! Thanks for sharing your positive experience with Mr. Appliance. We appreciate your business and hope your range continues to serve you well for years to come!
Had a great experience with our Technician, Chris. He knew what was wrong with our appliances after taking apart one and listening to noises one made. Came back a few days later with the necessary parts to repair the problem and now we have great working appliances. Friendly and reasonably prices considering the price of new appliances. If you need your any appliance repaired, I would recommend you call Mr. Appliance.
Hi Lisa, thank you so much for your kind words! We're thrilled to hear that Chris was able to quickly diagnose and repair your refrigerator and dryer. We always strive to offer excellent service at a reasonable price, and it's great to know you had a positive experience. We appreciate your recommendation and are glad to have been able to help!
Wilma, thank you for the 5-star review! We're thrilled you were satisfied with our dishwasher repair service. We look forward to serving you again in the future for any of your appliance needs!
The service technician accurately diagnosed the problem, ordered the part and promptly replaced it.
Hi Brad, thanks for the fantastic review! We're delighted to hear you were pleased with our technician's thorough refrigerator diagnosis, quick ordering of the part, and efficient replacement. We'll be sure to pass along your compliments – it means a lot to our team. We appreciate your business!
Very prompt and courteous. Dude a great job.
Hi Gerry, thanks for the fantastic review! We're delighted you were pleased with our prompt service and the courteousness of our technician. We'll be sure to pass along your compliments – it means a lot to our team. We appreciate you choosing Mr. Appliance for your refrigerator repair!
Technician knew his product and accomplished task in a timely manner.
Hi Paul, thanks so much for the fantastic 5-star review! We're thrilled to hear that our technician's expertise and efficiency got your refrigerator back up and running quickly. We really appreciate you taking the time to share your positive experience with Mr. Appliance. We look forward to serving you again in the future!
This techs were great. Very professional and informative. I will be using them again
LuAnne, a big thank you for the fantastic 5-star review! We're so pleased to hear you had a great experience with our team. It's wonderful to know our technicians were able to provide the professional and informative service you deserve. We appreciate your business and are thrilled you'll be back!
My appointment was a week away but when there was a cancellation by someone else I was rescheduled for an earlier date. The communication was just enough and not overwhelming. Chris, my service guy, was knowledgeable and efficient. The whole process was easy and not rough on my pockets
We're absolutely thrilled to hear about your 5-star experience with Mr. Appliance, Keisha! Thank you so much for sharing your positive feedback. We're delighted that Chris was able to get your dryer back up and running quickly and efficiently. We pride ourselves on providing top-notch service and it makes our day to know we met your expectations. We appreciate your business and look forward to serving you again in the future!
Extreme professionalism by their service rep. Honest and quick service. Good pricing. A tribute to how enterprise should work. Thank you!
Hi Charles, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our service rep and that you found our service to be professional, honest, quick, and fairly priced. Your kind words about our approach to enterprise mean the world to us. We strive to provide exactly the kind of service you described, and we're so happy to know we hit the mark. We appreciate your business and your recommendation! We look forward to serving you again in the future.
Fast friendly service great technician
Thank you for your kind words, Scott! We're thrilled to hear that you were so pleased with our technician's work. Our team is dedicated to providing exceptional service, and we're grateful for your recognition. If you need anything else in the future, please don't hesitate to reach out. We're always happy to help. Best regards, Mr. Appliance
This is the second time I have used Mr. Appliance. My experience with both technicians was top notch. They are truly professionals and I don’t plan on ever using anyone else for any future repairs.
Hi Mr. Cuevas, Thank you so much for your incredible review and for your continued trust in Mr. Appliance! We are absolutely thrilled to hear that you had another fantastic experience with one of our technicians. It's truly gratifying to know that our commitment to providing top-notch service has resonated with you. We strive to ensure every customer is satisfied, and your kind words mean the world to us. We look forward to serving you again in the future. Sincerely, The Mr. Appliance Team
Hello, Mr. Hill and thank you so much for the 5-star review! We're thrilled to hear that we could help with your washing machine repair. If you ever need assistance again, don't hesitate to reach out!
Chris is a great guy ,he work's very hard to make sure every thing is working right would definitely use you guys again
Hi Ron, Thank you so much for your kind words about Chris and Mr. Appliance! We are so grateful for your positive feedback and appreciate your business. It is always our goal to provide excellent service and ensure that our customers are completely satisfied with our work. We are happy to hear that Chris did a great job repairing your range and that you would definitely use us again. We will be sure to pass your compliments along to him. Thank you again for your support! Sincerely, The Mr. Appliance Team
Diagnosed the issue quickly. Dryer was fixed promptly. Highly recommend this company.
Hi Kandy, thank you for the fantastic 5-star review! We're happy to hear our team was able to diagnose the issue with your dryer quickly and get it repaired promptly. We appreciate your recommendation and your business!
Hi Bradley, thank you for the 5-star rating! We're happy we could get your appliance back up and running efficiently. Thanks again for your business!
Extremely happy with the services of Mr. Appliance. They performed repairs to my dishwasher and stove. My stove was a complicated repair because it is very unique high end gas stove. They researched how to repair it, ordered the parts directly from the manufacturer in North Carolina and had it quickly repaired. They were excellent with communication and scheduling and their prices were very reasonable. I would not call anyone else perform appliance repair after having such positive experiences.
Hi Tracy, thank you so much for the amazing 5-star review! We're thrilled to hear you were so happy with our service. We take pride in our ability to handle even the most unique and high-end appliance repairs, and we're glad our team's research and direct connection with the manufacturer in North Carolina resulted in a quick and successful repair for your stove. We also appreciate you mentioning our communication, scheduling, and reasonable pricing – those are all areas we strive to excel in. We're honored that you would choose us for all your future appliance repair needs and look forward to serving you again!
Shawn , our technician showed up on time and he did a great job
Hi Jen, Thank you for taking the time to leave such a positive review! We're delighted to hear that Shawn provided such great service and that he was on time for your appointment. We appreciate you choosing Mr. Appliance, and we'll be sure to let Shawn know you appreciated his work. Warmly, The Mr. Appliance Team
Total number of 5 star reviews :499