4.9/5

561 Ratings

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Gregory Spencer
Gregory Spencer via Google

Our refrigerator stopped working and we needed it repaired quickly. Mr. Appliance came to the rescue and sent Jay to have a look. An order was put in for the required part and it was all fixed within two days of my first call. Very happy with the service and I would definitely use them again.

Response from Owner

Hi Greg, That's fantastic to hear we could get your refrigerator back up and running so quickly! We understand how crucial a working fridge is, and we're so glad Jay was able to diagnose the issue and get the necessary part ordered and installed within two days of your call. It's wonderful to know you were happy with the service. We truly appreciate your positive feedback and are delighted that you would choose Mr. Appliance again in the future. We're here to help whenever you need us! Sincerely, The Team at Mr. Appliance

Kim Bechtelheimer
Kim Bechtelheimer via Google

Ron was very nice and thorough. He wasn’t rushed and made sure my stove was working before he left. I highly recommend.

Response from Owner

Hi Kim, Thank you so much for taking the time to leave such a wonderful five-star review for Ron and Mr. Appliance! We're so happy to hear that you had a positive experience with your stove repair. It's great to know that Ron was not only nice but also thorough in his work, and that he made sure everything was working correctly before he left. We really appreciate your high recommendation! Our team always strives to provide excellent and unhurried service, ensuring our customers' appliances are running smoothly. We'll be sure to share your kind feedback with Ron – it means a lot to us! If you ever need appliance service in the future, please don't hesitate to reach out to Mr. Appliance again. We're always here to help! Sincerely, The Team at Mr. Appliance

Summer Martin
Summer Martin via Google

Chris and Mary were excellent to work with. Mary was very helpful on the phone with scheduling and communicating changes. Chris was friendly, thorough and fixed the problem quickly. Asked questions to get a full diagnosis of the problem with my washer. Highly recommend and will use in the future!

Response from Owner

Hi Summer, It truly warms our hearts to read your five-star review! We're so glad Chris and Mary made your experience with us a great one. It sounds like Mary really took good care of you with the scheduling and keeping you in the loop – that's exactly the kind of smooth service we aim for. And we're just thrilled that Chris was able to get your washer up and running quickly and efficiently. We know how important it is to get to the root of the problem, so we're happy his thorough approach paid off! Knowing you'd recommend us and use our services again is the best compliment we could receive. Thank you so much for your trust! We look forward to helping you out with any future appliance needs. Warmly, The Team at Mr. Appliance

Rebecca Johnson
Rebecca Johnson via Google

Sean was very helpful and knowlegable.

Response from Owner

Hi, Rebecca! Thanks for the review! We're thrilled Sean was able to help with your refrigerator and share his expertise. If you ever need assistance again, we’re just a call away!

Lori Smith
Lori Smith via Google

He was very knowledgeable and concerned about our issues we were having. We would recommend technician Mario for your appliance issues.

Response from Owner

Lori, your 5-star review is music to our ears! We're so grateful you took the time to share your experience with Mario and Mr. Appliance. It truly motivates us to keep exceeding expectations like we did for you. Thanks for choosing us for your refrigerator repair, and we hope you have a stellar weekend!

KP Stone
KP Stone via Google

The scheduling of an appointment happens in a timely manner. Technicians are professional and courteous. Parts are ordered quickly and turn around times are within a few days of ordering a part. Excellent service.

Response from Owner

Hi KP, We really appreciate you sharing your thoughts on your recent range repair experience with Mr. Appliance! It sounds like we hit all the right notes for you – quick scheduling, friendly and professional technicians, and a speedy process for getting the necessary parts and completing the repair. That's exactly the kind of seamless service we aim to deliver to our customers. We're thrilled you found it to be excellent! Thanks again for your positive feedback! Best, The Mr. Appliance Team

George Condy
George Condy via Google

Excellent service, extremely knowledgeable techs. & outstanding customer service👍👍

Response from Owner

Hi George, Thank you so much for your fantastic 5-star review of your recent range repair with Mr. Appliance! We're thrilled to hear you experienced excellent service and found our technicians to be extremely knowledgeable. We also appreciate your kind words about our outstanding customer service – those thumbs-up really made our day! Providing expert repairs with a focus on great customer care is always our goal at Mr. Appliance. Thanks again for your positive feedback! Sincerely, The Mr. Appliance Team

Evelyn Surrency
Evelyn Surrency via Google

Very efficient and professional

Response from Owner

Hi Evelyn, Thank you for the fantastic 5-star rating on your recent refrigerator repair! We're thrilled to know you experienced prompt and expert service from our team. Providing efficient and professional repairs is always our top priority and it's wonderful to hear we met your expectations. We appreciate your feedback! Sincerely, The Mr. Appliance Team

Christine Shields
Christine Shields via Google

Right from the initial call to set up the service call through the completion of the service call everything was A+. I will use them , if needed, in the future and I highly recommend them. I really liked that they even sent a picture of the technician so we would know who to look for.

Response from Owner

Hi Chrissy, Wow, thank you so much for the fantastic 5-star review! It truly brightens our day to hear that your experience with Mr. Appliance, right from that initial call all the way through to the completed service, was top notch! We're especially happy to know that you appreciated the photo of your technician. We find that little touch helps provide peace of mind and makes the whole process a bit more comfortable, knowing who to expect at your door. Your comment about using us again in the future and your high recommendation mean the world to us. We're here for you should any other appliance needs pop up. Thanks again for taking the time to share your positive feedback, Chrissy! We really appreciate you. Warmly, The Mr. Appliance Team

Lauren Dedea
Lauren Dedea via Google

Been using their services for years now. Always the best!

Response from Owner

Hi Lauren, It's fantastic to see your continued support and such a wonderful 5-star review! Knowing that we've consistently delivered the best service for you over the years, this time for your grill repair, truly means a lot to our team. We appreciate your loyalty and your trust in us. Thank you so much for taking the time to share your positive feedback once again! Warmly, The Mr. Appliance Team

Samantha Sawhill
Samantha Sawhill via Google

Response from Owner

Hi Samantha, We just wanted to send a quick and sincere thank you for your wonderful 5-star rating following your dishwasher repair with Mr. Appliance! We truly appreciate you taking the time to leave us such positive feedback. Your perfect score lets us know we're delivering the kind of service you expect, and that means a lot to us. Thanks again for your support!

Teri Nichols
Teri Nichols via Google

Fantastic customer service making an appointment and with our Service Tech, Christopher, who came to our house!!! Very friendly and professional! We would highly recommend Mr. Appliance!!!!

Response from Owner

Hi Teri, Thank you so much for taking the time to leave such a fantastic 5-star review! We truly appreciate your kind words about our customer service during the appointment scheduling and especially about our Service Technician, Christopher.   It's wonderful to know that you found both aspects of your experience – from making the appointment to Christopher's friendly and professional service at your home – to be top-notch. That's exactly what we strive for at Mr. Appliance. Your recommendation means the world to us. Thank you again for choosing Mr. Appliance!

Kelly Jackson
Kelly Jackson via Google

Outstanding service. The technician, Christopher, is certified to work on gas appliances. He exceeded expectations. He diagnosed and repaired the gas oven quickly. I am recommending to everyone I know!

Response from Owner

Hi, Kelly! Thank you so much for the kind words! We're thrilled to hear that Christopher provided outstanding service and got your gas oven up and running so quickly. We’ll be sure to pass along your praise to him. Your recommendation truly means a lot to us!

Margo Whitney
Margo Whitney via Google

Joshua was very pleasant, professional and did a great job fixing our appliance. Highly recommend. Scheduling was great as well.

Response from Owner

Hi Margo, We truly appreciate the fantastic 5-star review about Joshua's refrigerator repair! This is exactly the kind of service we strive for at Mr. Appliance, and it's wonderful to hear that Joshua delivered on all fronts! It sounds like he not only got your refrigerator back up and running smoothly but also made the entire experience a positive one, from his demeanor to expertise! Thanks so much for taking the time to share your positive feedback. We really appreciate you recommending us! Best, The Mr. Appliance Team

Cheryl Benders
Cheryl Benders via Google

Fast response. Great service. Repair person was knowledgeable and courteous. Joshua had to order part, but returned quickly to complete the job. We were pleased and will use them again.

Response from Owner

Thank you for the excellent 5-star feedback, Cheryl! We're happy you received a prompt response and appreciated the great service from our knowledgeable and courteous technician, Joshua. We're also glad he efficiently handled the part order and completed your dryer repair quickly. We appreciate your satisfaction and look forward to assisting you with any future appliance needs!

Nancy Simpson
Nancy Simpson via Google

Great service. Friendly and knowledgeable tech.

Response from Owner

Thank you, Nancy, for the wonderful 5-star review! We're so glad you experienced great service and appreciated our friendly and knowledgeable technician. We strive to make every service call a positive one and truly appreciate your business!

Donna Franzese
Donna Franzese via Google

Guys knew exactly what the issue was with my microwave, ordered the parts, and were successful in fixing the problem. I'm so glad I called and didn't just order a new microwave.

Response from Owner

Hi Donna, thank you for the fantastic 5-star rating! We're pleased our team's expertise allowed for a swift diagnosis and effective repair of your microwave, saving you from needing a replacement. It's great to know you were happy with our service. We appreciate your business!

Dorothy Smith
Dorothy Smith via Google

Very pleasant and professional and reasonably priced. Sean is a very nice employee you have.

Response from Owner

Thank you for your wonderful feedback, Dorothy! We're so glad we could help with your dryer repair, and it's great to hear that Sean provided you with excellent service. We appreciate your business and look forward to assisting you again in the future!

Brian Canner
Brian Canner via Google

Chris was the best repair technician I’ve ever encountered. Super knowledgeable, friendly, and helpful. And he diagnosed the issue quickly and made the repairs as fast. Mary was also great on the phone and being prompt with sending what I needed for insurance warranty. Fantastic experience all around.

Response from Owner

Dear Brian, Thank you so much for your glowing 5-star review! We're thrilled to hear that your experience with Mr. Appliance, and especially with Chris and Mary, exceeded your expectations. Chris's exceptional knowledge, friendly demeanor, and efficiency in diagnosing and repairing your refrigerator are exactly what we strive for. We're delighted he could resolve the issue quickly and effectively. It's also wonderful to know that Mary's prompt and helpful assistance with your insurance warranty process contributed to a seamless experience. We truly appreciate you taking the time to share your positive feedback. We'll be sure to pass along your kind words to Chris and Mary. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. We look forward to assisting you again in the future should you need us. Sincerely, The Mr. Appliance Team

patty bajcar
patty bajcar via Google

Response from Owner

Hi, Patty! Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to serving you again soon!

Total number of 5 star reviews :530

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