4.9/5

245 Ratings

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Paulette Saksa
Paulette Saksa via Google

Response from Owner

Thank you for your five-star rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again in the future.

Jan Glendenning
Jan Glendenning via Google

When I called Mr Appliance for an appointment, Reed was very professional, kind, and understanding. He offered to set up an appointment for the very next day, but I was unavailable. So I got an appointment for the following day. The day before my appointment I received a text with a two hour window for their arrival. The technician, Carrol, arrived on time, and did an awesome job! She was very capable, knowledgeable, , honest, kind, friendly, and was a very hard worker. I was very happy with the work Carrol did, and pleased with the amount of my bill. Carrol was amazing and I told her I would ask for her if I ever needed another appointment. Great job, Mr Appliance! I tried to review again but it said I already did. It that was a year or more ago. So I’m adding this: Sean Brewster was my technician and he did an amazing job. Sean was kind, friendly knowledgeable, trustworthy, always on time, and excellent at his job. He fixed my dryer and did an amazing job. If/when I need Mr Appliance again, I will ask for Sean again. I totally trust him and he is amazing! I also appreciate that I received a text each time telling me a window of time when Sean would arrive, and he was always on time. Thank you Mr Appliance and thank you Sean! 5 stars for sure!

Wanda Harlan
Wanda Harlan via Google

Very easy to schedule appointments, got same day service. Technician Sean was amazing, knew exactly what the problem with my refrigerator was and fixed it. Very friendly and efficient

Response from Owner

Thank you for your wonderful feedback, Wanda. We're thrilled to hear that you found scheduling easy and received same-day service. It's great to know that Sean provided you with excellent service and resolved your refrigerator issue efficiently. We appreciate your recommendation and look forward to assisting you again in the future.

Amy Founds
Amy Founds via Google

Response from Owner

Thank you for your 5-star rating! We're thrilled to know you had a positive experience with us. Your support means a lot to our team. We look forward to serving you again soon!

Deirdre Fisher
Deirdre Fisher via Google

Repair was quick and efficient

Response from Owner

Thank you for your positive feedback. We're glad to hear that the repair service met your expectations with speed and efficiency. Your satisfaction is our priority, and we look forward to assisting you again in the future.

Lori Muetzel
Lori Muetzel via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support and look forward to serving you again in the future.

Cherry Bethel
Cherry Bethel via Google

Sean, repairman, worked tirelessly fixing our refrigerator! Poor guy! He cleaned up after himself and was kind and mannerly! Thank you Sean!

Response from Owner

Thank you for your wonderful review, Cherry! We're thrilled to hear about Sean's hard work and dedication in fixing your refrigerator. It's great to know he provided excellent service while maintaining a clean work environment and a friendly demeanor. We appreciate your feedback and will be sure to pass along your kind words to Sean.

Autumn Folse
Autumn Folse via Google

Had a very good experience with Sean and Reed. Reed scheduled my appointment within minutes and was accurate down to just $5 on his over the phone estimate on fixing my dryer. Sean was on time, polite, knowledgeable, and quick. Definitely will recommend in the future.

Response from Owner

Thank you for your kind words, Autumn. We are thrilled to hear that you had a great experience with Sean and Reed and that their service exceeded your expectations. We appreciate your trust in our team and your willingness to recommend us to others. Your satisfaction is our priority, and we look forward to serving you again in the future.

Debbie Duncan
Debbie Duncan via Google

The technician Drew was very knowledgeable when fixing my Samsung fridge, I had my door flipper replaced and the icemaker was fixed. Also, service was prompt and easy to schedule. Thank you.

Response from Owner

Thank you for your wonderful review! We're thrilled to hear that Drew provided knowledgeable service and resolved the issues with your Samsung fridge promptly. Your satisfaction is our priority, and we appreciate your feedback. If you need assistance in the future, don't hesitate to reach out.

Pat Acord
Pat Acord via Google

Sean was here to check my clothes dryer and he did an OUTSTANDING Job. He was early, efficient and very knowledgeable. I truly appreciate his service to help me with my problem

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Sean provided you with outstanding service. His punctuality and expertise are qualities we value greatly. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kevin Whited
Kevin Whited via Google

Response from Owner

Thank you for the fantastic rating! We appreciate your support and look forward to serving you again soon.

Chris Sammons
Chris Sammons via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon. If you have any feedback or suggestions, feel free to share.

Charles Murray
Charles Murray via Google

Josh was very helpful found the issue and fixed it on the spot definitely recommended

Response from Owner

Thank you for your kind words, Charles! We're delighted to hear that Josh was able to assist you effectively. We appreciate your recommendation and look forward to serving you again in the future!

Jody Masseria-Lee
Jody Masseria-Lee via Google

Sean showed up. We went in the basement,. I showed him what the washer was doing. He was telling me different things, and I said thank you, and came upstairs, to let him work. He found the problem, and also seen a belt that looked bad, and replaced that. He said he'd take it back off, if I didn't want it. I said nope, thanks for checking everything out for me. Very professional, and likable young man. I'd recommend Sean, and this company to anyone. I actually put them, in my contacts. Great experience, and fair prices.

Response from Owner

Thank you for your wonderful review, Jody! We're thrilled to hear about your positive experience with Sean and appreciate your recommendation. It's great to know that you found our service professional and reliable. We look forward to assisting you again in the future!

Barbara Smith
Barbara Smith via Google

Response from Owner

Thank you for your 5-star rating, Barb! We appreciate your support and look forward to serving you again. Thank You! - Mr. Appliance Team

Teresa Philbrick
Teresa Philbrick via Google

Response from Owner

Thank you for your 5-star rating, Teresa! We appreciate your support and look forward to serving you again. Thank You! - Mr. Appliance Team

Jim Teitt
Jim Teitt via Google

Called in need of dryer service & repair and within 5 hrs everything was taken apart, diagnosed, and repaired! Very thorough, out-of-the-box practical thinking, and experienced sleuthing and repair skills saved our dryer!!

Response from Owner

Thank you for your wonderful feedback, Jim! We're thrilled to hear about your positive experience with our dryer service and repair. Our team is dedicated to providing efficient and effective solutions, and it's great to know that we could save your dryer. We appreciate your trust in our services! Thank You! - Mr. Appliance Team

Jennifer Depietro
Jennifer Depietro via Google

The technician was very respectful and thorough. Although our issue was more cosmetic than mechanical, he made sure that it was taken care of.

Response from Owner

Thank you for your positive review, Jennifer! We're glad to hear that our technician provided respectful and thorough service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance Team

David Cook
David Cook via Google

The technition, sean, showed up on time, was very helpful and verified that the part of the dishwasher was in fact, bad and covered under Bosch's warranty. He had to order the part and return to install it. When he returned, we had a disagreement over an invoice we had received prior. It turned out to be an an erroneous invoice and Sean took care of it to our satisfaction. I would recommend this company for appliance repair.

Response from Owner

Thank you for your detailed feedback, David! We're glad to hear that Sean provided helpful and timely service and resolved the invoice issue to your satisfaction. Your recommendation means a lot to us, and we appreciate your trust in our company for appliance repair. If you need any further assistance, don’t hesitate to reach out! Thank You! - Mr. Appliance Team

Judy Scott
Judy Scott via Google

Sean was professional and and polite and fixed my dishwasher in a timely manner.

Response from Owner

Thank you for your positive feedback, Judy! We're glad to hear that Sean provided you with professional and timely service. Your satisfaction is our priority! Thank You! - Mr. Appliance Team

Total number of 5 star reviews :234

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