4.9/5

265 Ratings

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Don Riordan
Don Riordan via Google

Response from Owner

Thank you for your positive rating. We appreciate your support and are glad to hear you had a great experience with us. If there's anything specific you'd like to share in the future, we would love to hear it. Your feedback is invaluable in helping us maintain our high standards.

Chris Weaver
Chris Weaver via Google

Fast, friendy, knowledgeable service. Sean was personable and professional. Would highly recommend Mr. Appliance.

Response from Owner

Thank you for your kind words, Chris. We are thrilled to hear that you experienced fast, friendly, and knowledgeable service from Sean. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Mark Howes
Mark Howes via Google

Our upright refrigerator freezer unit was not working efficiently. The lower compartment where the freezer unit is was all iced up. The evaporator fan stopped working.

Response from Owner

Thank you for sharing your experience regarding your upright refrigerator freezer unit. We're glad to hear that you reached out to us for assistance. If you require further support or service to address the icing issue and the malfunctioning evaporator fan, please don't hesitate to contact us. Your satisfaction is our priority, and we aim to resolve any issues promptly.

Eileen Hamner
Eileen Hamner via Google

The tech was very knowledgeable and explained things to me as he went. Everything was in good order when he left. He also gave me some advice on other appliances and was very friendly and courteous. Will use them again.

Response from Owner

Thank you for your kind words, Elena. We are pleased to hear that our technician provided you with helpful information while maintaining a friendly demeanor. Your satisfaction is our top priority, and we appreciate your trust in us for your appliance needs. We look forward to serving you again in the future.

Mr. and Mrs. Richard Ryan (The Ryans)
Mr. and Mrs. Richard Ryan (The Ryans) via Google

This was a great first time experience. Sean did a super job at diagnosing and working to get the freezer draining and our ice dispenser working on our 20 year old fridge/freezer. Will use again!

Response from Owner

Thank you for your positive feedback! We're glad to hear that Sean provided excellent service and successfully resolved the issues with your fridge/freezer. Your satisfaction is our priority, and we look forward to assisting you again in the future.

Debbie Popp
Debbie Popp via Google

Drew was sent out to fix our Refrigerator and everything is working great.

Response from Owner

Thank you for your feedback, Debbie. We are pleased to hear that Drew was able to resolve the issues with your refrigerator and that it's working great now. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don't hesitate to reach out.

Mario Faz
Mario Faz via Google

Mr. Appliance did an excellent repairing my mother's Samsung refrigerator. They were notified on short notice and they replied quickly. It was scheduled, diagnosed and fixed on the spot. All at a fair price. Highly recommended. Great job!

Response from Owner

Thank you for your excellent feedback, Mario. We're delighted to hear that we could assist with your mother's Samsung refrigerator on such short notice and provide a quick and effective solution. Our team strives to deliver exceptional service at a fair price, and your recommendation means a lot to us. We appreciate your support and look forward to helping you again in the future.

Matthew Daniel
Matthew Daniel via Google

Response from Owner

Thank you for your 5-star review, Matthew! We appreciate your support and look forward to serving you again in the future.

Tony Absi
Tony Absi via Google

Our 14 year old LG front-load washer had a little bit of water leaking out of the bottom and the just-washed clothes had a slight of mildew smell to them. Mr Appliance's tech (Sean) came out and found a small leak in the door gasket. He ordered a new one and came back the next week and installed it. Now the washer is leak-free. Sean also cleaned our dryer vent and the clothes dry much more quickly now. Sean was very friendly and knowledgeable. He even showed me where to clean the gasket drain. Our appliances are now back in working order thanks to Mr Appliance. Cost was $650.

Response from Owner

Thank you for your positive feedback, Anthony. We're thrilled to hear that Sean was able to resolve the issues with your washer and improve the efficiency of your dryer. It's great to know that he provided valuable tips for maintaining your appliances. We appreciate your business and look forward to serving you again in the future.

Lisamarie Beiter
Lisamarie Beiter via Google

Josh from Mr. Appliance fixed our gas oven today. Couldn’t be happier he diagnosed the problem immediately and had the needed part on his truck! Will definitely use Mr. Appliance again, thank you!!

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Josh provided prompt and effective service for your gas oven. It's great to know he had the part available to get everything back in working order quickly. We look forward to assisting you again in the future!

Barbara Foglesong
Barbara Foglesong via Google

Great experience with Mr Appliance. Joshua was great to work with. He was very personable and efficient. He fixed the issue with my dryer in no time at all. He also made sure to communicate with me every step of the way. Thank you Joshua!

Response from Owner

Thank you for your wonderful feedback, Barbara. We are thrilled to hear that Joshua provided you with a great experience and efficiently resolved your dryer issue. Effective communication is a priority for us, and we're glad to know it made a positive impact. Your kind words will certainly be shared with him. We appreciate your support and look forward to serving you again in the future.

Nick Linthicum
Nick Linthicum via Google

Great service! Very knowledgeable and helpful by giving us tips for preventative maintenance once they fixed our dryer.

Response from Owner

Thank you for your positive feedback! We're glad to hear that you found our service knowledgeable and helpful. Providing tips for preventative maintenance is part of our commitment to ensuring our customers get the most from their appliances. We appreciate your support and look forward to assisting you again in the future.

Charlene Johnson
Charlene Johnson via Google

Response from Owner

Thank you for your five-star rating, Charlene! We appreciate your support and look forward to serving you again in the future. Your satisfaction is our top priority.

Corey Andon
Corey Andon via Google

Fixed my dishwasher issue very quickly and easily

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that we could resolve your dishwasher issue swiftly and efficiently. Your satisfaction is our priority, and we appreciate your trust in our services. If you need assistance in the future, don't hesitate to reach out.

Troy Perkins
Troy Perkins via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and are glad to hear you had a positive experience. If you have any specific feedback or suggestions in the future, please feel free to share. We look forward to serving you again.

Anita Huffman
Anita Huffman via Google

Very courteous and on time, up front with prices of service. Very expensive, but who isn't. So that being said I'm totally satisfied with them.

Response from Owner

Thank you for your positive feedback, Anita. We're glad to hear that you found our team courteous and timely, and we appreciate your understanding of our pricing. Your satisfaction is our priority, and we strive to provide quality service that meets expectations. We look forward to serving you again in the future.

Beverly Rhoads
Beverly Rhoads via Google

The were here first dayI called very courteous and explained the problem and fact had to order part to fix it. Due to delivery not get in when they expected it to the next day were here and worked late getting it done but when left problem was fixed and we were satisfied. Would recommend to any one that needed appliance fixed

Response from Owner

Thank you for your positive feedback, Beverly. We appreciate your understanding regarding the part delivery and are glad to hear that our team was able to resolve your issue efficiently. Providing excellent service is our priority, and your recommendation means a lot to us. If you need assistance in the future, don’t hesitate to reach out.

Karen Rotkis
Karen Rotkis via Google

My Samsung dryer (which I use a lot) was making weird noises. I called Mr Appliance and Josh arrived at my home within 45 min! Fast and reliable service-thanks!

Response from Owner

Thank you for your positive feedback, Karen! We're thrilled to hear that Josh provided you with prompt and reliable service for your Samsung dryer. Your satisfaction is our priority, and we’re glad we could assist you quickly. If you need any further assistance in the future, don’t hesitate to reach out.

Paulette Saksa
Paulette Saksa via Google

Response from Owner

Thank you for your five-star rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again in the future.

Jan Glendenning
Jan Glendenning via Google

When I called Mr Appliance for an appointment, Reed was very professional, kind, and understanding. He offered to set up an appointment for the very next day, but I was unavailable. So I got an appointment for the following day. The day before my appointment I received a text with a two hour window for their arrival. The technician, Carrol, arrived on time, and did an awesome job! She was very capable, knowledgeable, , honest, kind, friendly, and was a very hard worker. I was very happy with the work Carrol did, and pleased with the amount of my bill. Carrol was amazing and I told her I would ask for her if I ever needed another appointment. Great job, Mr Appliance! I tried to review again but it said I already did. It that was a year or more ago. So I’m adding this: Sean Brewster was my technician and he did an amazing job. Sean was kind, friendly knowledgeable, trustworthy, always on time, and excellent at his job. He fixed my dryer and did an amazing job. If/when I need Mr Appliance again, I will ask for Sean again. I totally trust him and he is amazing! I also appreciate that I received a text each time telling me a window of time when Sean would arrive, and he was always on time. Thank you Mr Appliance and thank you Sean! 5 stars for sure!

Total number of 5 star reviews :252

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