5/5

197 Ratings

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Brandon Chupp
Brandon Chupp via Google

They communicated well and did a great job!

Response from Owner

Thank you for the positive review, Brandon! We're thrilled to hear that you appreciated our communication and service. Your satisfaction is our priority, and we look forward to serving you again!

Bobby Handley
Bobby Handley via Google

Excellent service. Price was reasonable. On time and explained the issue with the oven.

Response from Owner

Thank you for your kind words, Bobby! We're thrilled to hear that you had an excellent experience with our service. Our team is dedicated to providing quality assistance at a reasonable price. If you need any further help, don’t hesitate to reach out! Thank You! - Mr. Appliance Team

Gma Ro
Gma Ro via Google

I will recommend Greg Halcomb of Mr. Appliance. He detected the problem with my range/oven on first visit. He came back on the second visit and installed the needed part and was helpful in another matter. Thanks, Greg

Response from Owner

Thank you for your wonderful feedback, Gma Ro! We're glad to hear that Greg was able to assist you efficiently and effectively. Your recommendation means a lot to us, and we'll be sure to pass your thanks along to Greg! Thank You! - Mr. Appliance Team

Beverly Martin
Beverly Martin via Google

Sean was very professional and polite. He explained what was wrong and how he could fix it instead of us having to buy a new freezer! Appreciate the promptness getting us scheduled as well. we will certainly use Mr . Appliance services again if needed! Thank You!

Response from Owner

Thank you for your wonderful review, Beverly! We're glad to hear that Sean provided you with professional and informative service. It's great to know that we could help you save on a new freezer. We appreciate your support and look forward to assisting you again in the future! Thank You! - Mr. Appliance Team

Shelley Walker
Shelley Walker via Google

I have used Mr Appliance a few times now and have not been disappointed! Repair person is always on time, professional and has fixed the issue with our gas stove and dryer. Would highly recommend.

Response from Owner

Thank you for your wonderful review, Shelley! We're thrilled to hear that you've had consistently positive experiences with our service. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank You! - Mr. Appliance Team

Daniela
Daniela via Google

Response from Owner

Thank you for your 5-star rating, Daniela! We appreciate your support and look forward to serving you again. Thank You! - Mr. Appliance Team

Michelle Woodruff
Michelle Woodruff via Google

Had an issue with Whirlpool dryer. Technician was professional and efficient. I had explained what the symptoms were and he came prepared with the right parts as he had the experience. Office phone is answered by a human!

Response from Owner

Thank you for your wonderful review, Michelle! We're thrilled to hear about your positive experience with our technician. It's great to know that we could address your issue efficiently and that our team provided excellent service. We appreciate your support! Thank You! - Mr. Appliance Team

Laura Smith
Laura Smith via Google

Joshua was timely, courteous, and professional while fixing our Samsung dryer. Very reasonable price.

Response from Owner

Thank you for the wonderful review, Laura! We're glad to hear that Joshua provided timely and professional service while fixing your Samsung dryer. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance Team

Bob Shasteen
Bob Shasteen via Google

Professional, courteous, would recommend

Response from Owner

Thank you for your kind words, Bob! We're glad to hear you had a positive experience with our team. Your recommendation means a lot to us! Thank You! - Mr. Appliance Team

Melissa Holiday
Melissa Holiday via Google

From start to finish this place is great! Maddie in the office is super friendly and nice. She got a tech out right away! Parts came in quick! Sean was my tech and you couldn't ask for a more helpful friendly tech! He goes above and beyond! Definitely recommend Sean and Mr appliance! Thanks so much for a great experience!!

Response from Owner

Thank you for your wonderful review, Melissa! We're thrilled to hear about your positive experience with Maddie and Sean. Your recommendation means a lot to us, and we're glad we could assist you effectively. We appreciate your support and look forward to serving you again! Thank You! - Mr. Appliance Team

Jeff Catron
Jeff Catron via Google

Response from Owner

Thank you for the 5-star rating, Jeff! We're thrilled to know you had a positive experience with us. Your support means a lot to our team!

Jenny Hunter
Jenny Hunter via Google

Would highly recommend using Mr Appliance. Sean was extremely professional and was able to diagnose the issue. He went above and beyond to fix our problem and got the washing machine fixed in no time.

Response from Owner

Thank you for your wonderful review, Jenny! We're thrilled to hear about your positive experience with Sean and his exceptional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Roger Dailey
Roger Dailey via Google

We very recently purchased a new Bosch refrigerator and range. Soon after delivery the refrigerator developed function issues. We contacted Bosch and they set us up for service repair with Mr. Appliance of Springfield Ohio. Greg arrived 2 days later and was able to diagnose the problem and ordered replacement parts. He returned promptly as scheduled. The part that Bosch tech support had told Greg would fix the problem did not. Greg persistently dug into the situation and I figured out the solution. Greg is friendly, kind and knowledgeable. Days later our brand new Bosch oven quit heating properly. Once again Greg arrived promptly on the day and time scheduled. He went right to work and quickly diagnosed the problem to be a bad bottom heating element. Bosch support was hesitate to agree with his diagnoses saying that, "Bosch heating elements don't go bad." However, Greg was correct. He ordered the element and returned 2 days later with the new element. This repair was no easy fix. He spent a great deal of time and toil and made the repair. This man knows appliances and he can think on his feet. He is a problem solver and can figure out the solution beyond what the 'book says to do re; tech support.

Response from Owner

Thank you for your detailed review, Roger! We're thrilled to hear about your positive experiences with Greg and his dedication to resolving your appliance issues. Our team strives for excellent service, and it's great to know that Greg's expertise and persistence made a difference. Your feedback is greatly appreciated!

Roberta Tyson
Roberta Tyson via Google

Response from Owner

Thank you for your 5-star rating, Roberta! We appreciate your support and are glad to know you had a positive experience with us.

PAUL DAILY
PAUL DAILY via Google

I have started, owned and operated a property Mgmnt service business from the ground up....started in 1990, Sold after 23 yrs. The critical piece is always *personnel. Always. The gentleman who handled the service on my 24 yr.old Whirlpool washer, is the kind you keep training, and don't let him go. Just keep investing in him. Greg, is a quality person...and worth protecting. Hang on to this man! *As my grandfather used to tell me, "It doesn't cost, it Pays!" Sincerely, Paul Daily Medway, OH 45341

Response from Owner

Thank you for your wonderful feedback, Paul! We're thrilled to hear about your positive experience with Greg and appreciate your insights on personnel. Your support means a lot to us, and we'll certainly continue to invest in our team. We look forward to serving you again in the future!

Lee Lockard
Lee Lockard via Google

Response from Owner

Thank you for the 5-star rating, Lee Ann! We appreciate your support and look forward to serving you again.

James Wisecup
James Wisecup via Google

I didn't know companies like this existed any more. You did exactly what you said you would do, with expert service, and polite, professional experts. How refreshing.

Response from Owner

Thank you for your kind words, Phil! We're thrilled to hear that our service exceeded your expectations. Your appreciation motivates us to continue delivering excellent service. We look forward to assisting you again in the future!

Carolyn Gillam
Carolyn Gillam via Google

Response from Owner

Thank you for the 5-star rating, Carolyn! We appreciate your support and look forward to serving you again.

Valli Adams
Valli Adams via Google

Response from Owner

Thank you for your 5-star rating, Valli! We appreciate your support and look forward to serving you again.

Lee Penrose
Lee Penrose via Google

The technician was very experienced and not only explained how he fixed the problem, but also how to prevent future problems. Thank You Gregory.

Response from Owner

Thank you for your wonderful review, Lee! We're glad to hear that Gregory provided you with an exceptional service experience and valuable tips for future maintenance. Your satisfaction is our priority, and we appreciate your feedback!

Total number of 5 star reviews :189

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