4.9/5

79 Ratings

|

Steve laidman
Steve laidman via Google

Kevin Sayers
Kevin Sayers via Google

Communication was good and timely. Arrivals were punctual and well communicated. Mike's knowledge and commitment to solving the issue showed his professionalism.

Trevor Brown
Trevor Brown via Google

Response from Owner

Thank you for the 5-star rating, Trevor! We’re happy to see your review and appreciate your support. Thanks for choosing Mr. Appliance of St. Augustine!

George Druttman
George Druttman via Google

Professional and courteous explain everything to me thank you

Response from Owner

Thank you for your feedback! We appreciate you taking the time to share your experience, George. It’s great to know our team provided professional and courteous service while explaining everything to you.

Andrea Jackson
Andrea Jackson via Google

Repair technician was on time, polite, courteous and respectful of my property. He repaired my dryer on the first visit.

Response from Owner

Thank you for your feedback, Andrea! We’re happy to hear you appreciated our technician's punctuality and respectful approach, and that your dryer was repaired on the first visit. We look forward to serving you again in the future!

Sue Zimmerman
Sue Zimmerman via Google

Technician arrived as scheduled, evaluated our washer and quickly discovered and repaired the issue. Extremely satisfied with the service. Will gladly recommend!

Response from Owner

Thank you, Sue, for your kind words! We’re happy to hear that our technician arrived as scheduled and efficiently resolved the issue with your washer. Your satisfaction and willingness to recommend us are greatly appreciated!

Sharon Burskey
Sharon Burskey via Google

Technician was very professional and knowledgeable.

Response from Owner

Thank you, Sharon, for your kind words! We’re happy to hear that our technician's professionalism and knowledge met your expectations. We appreciate you taking the time to share your experience with Mr. Appliance of St. Augustine.

Chris Campbell
Chris Campbell via Google

Mike has fixed several things for us…always well done!

Response from Owner

Thank you, Chris, for your kind words! We’re happy to hear that Mike has consistently provided excellent service for you. We appreciate your trust in Mr. Appliance of St. Augustine.

John Coheley
John Coheley via Google

Very professional. Great warranty on the work performed.

Response from Owner

Thank you so much for your kind words, Alan. We're delighted to hear that you found our service professional and that you appreciate the 12 month parts and labor warranty on the work performed. It's always our goal to provide the highest level of service to our valued customers.

John Lanman
John Lanman via Google

Benji with Mr. Appliance was great! Always on time, thorough, cleaned up after himself. Can't say enough. We will use Mr. Appliance again for other needs because of him.

Response from Owner

Thank you so much for your kind words, Kris. We're thrilled to hear that Benji provided you with excellent service and that you were pleased with his punctuality, thoroughness, and attention to cleanliness. We truly appreciate your support and look forward to serving you again.

Papa Jake
Papa Jake via Google

Arrived on time. Thorough and professional. Got right to the heart of the problem. In/out less than an hour.

Response from Owner

Thank you for your feedback, Papa Jake. We're delighted to hear that you appreciated our punctuality and professionalism. It's great to know that we could efficiently address your appliance issue. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

Bonnie Eadie
Bonnie Eadie via Google

Up front I was told how much the repair would cost on my clothes dryer.The repair person came the next day promptly, was a very nice competent fellow, had to order a part and was back the next day and did the repair. The 20 year old clothes dryer is running better than ever. I am very pleased with the service and sort of amazed these days when nothing seems to go smoothly but Mr. Appliance was great.

Response from Owner

Thank you, Bonnie, for sharing your positive experience with us. We're thrilled to hear that our team was able to provide prompt and efficient service for your clothes dryer. It's wonderful to know that our efforts to deliver a seamless repair process have exceeded your expectations. Your kind words about our technician's competence and professionalism are greatly appreciated.

pat favale
pat favale via Google

My Service Tech Benji was very pleasant and informative as he replaced both my Oven Elements. He also recommended the best way to clean my Wall Oven. I followed his instruction and it came out great. I would highly recommend Mr Appliance and Benji should you need your Oven repaired.

Response from Owner

Thank you, Patrick, for sharing your positive experience with us. We're thrilled to hear that Benji provided you with pleasant and informative service while replacing your oven elements and that his cleaning recommendation worked well for you. Your recommendation means a lot to us, and we're grateful for your trust in Mr. Appliance of St. Augustine.

Luna and Leo Engstrom
Luna and Leo Engstrom via Google

Great tech and customer service. Highly recommend.

Response from Owner

Thank you so much, Luna and Leo, for your kind words! We're thrilled to hear that you had a positive experience with our technician and customer service team. Your recommendation means a lot to us, and we're grateful for your support.

Sue eckert
Sue eckert via Google

Awesome experience and communication!

Response from Owner

Thank you so much, Sue, for your wonderful feedback. We are thrilled to hear that you had an awesome experience and appreciated our communication. Your kind words mean a lot to us and motivate our team to continue providing excellent service.

CYNDIE TAYLOR
CYNDIE TAYLOR via Google

Response from Owner

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Mr. Appliance of St. Augustine. Your satisfaction is our top priority, and we're delighted to know that our service met your expectations.

Bruce Flickinger
Bruce Flickinger via Google

Benji is an excellent technician, friendly, explained the problem with our dryer and what was needed to fix it. We recommend him.b

Response from Owner

Thank you for your kind words about Benji. We're thrilled to hear that he provided you with friendly and informative service. Your recommendation means a lot to us, and we're glad to have been able to assist you with your dryer.

Janice Sims
Janice Sims via Google

Great company for appliance repairs.

Response from Owner

Thank you, Janice, for your kind words and for choosing Mr. Appliance of St. Augustine for your appliance repair needs. We’re delighted to hear that you had a positive experience with our services.

Timothy Taylor
Timothy Taylor via Google

We couldn’t be happier. When our ice maker quit working Mr appliance sent a technician, Benji, out the next day. They were very prompt and had us back in ice. Thank you!

Response from Owner

Thank you so much for your kind words, Tim. We're thrilled to hear that Benji was able to assist promptly and get your ice maker back in working order. We appreciate your feedback and are glad we could help.

Elizabeth Bevans
Elizabeth Bevans via Google

Exceptional response and service from Mr. Appliance. I'd been without a full-size refrigerator for one month. I called Mr. Appliance, they scheduled next day service. Mike was at my address today, diagnosed my refrigerator issue and provided a temporary solution while he orders the part needed. This after a month with Sears Home Service misdiagnosing and not resolving the issue. Thank you Mike, and way to go Mr. Appliance and Mike.

Response from Owner

Thank you so much for sharing your experience, Elizabeth. We're delighted to hear that Mike was able to assist you promptly and provide a temporary solution for your refrigerator. We understand how challenging it can be to go without such an essential appliance for an extended period, and we're glad we could help. Your kind words about our service mean a lot to us and will be shared with Mike and the entire team.

Total number of 5 star reviews :76

help icon
Contact Mr. Appliance today to schedule your next service!