4.9/5

86 Ratings

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Savannah Landenberger
Savannah Landenberger via Google

We had an issue with our microwave and the first company that came definitely didn’t know what they were doing and said it would take multiple weeks to get fixed. Then we had Mr.Appliance come out and they knew exactly what was wrong as soon as they arrived and was able to order the correct part and fix it within a couple of days!

Love Love
Love Love via Google

Very effective and quick in and out. I don't know if I have ever Had a ice box repair that fast. Excellent Job.

Response from Owner

Thank you for sharing your experience and for the kind words. It’s wonderful to hear that the repair was completed quickly and efficiently. Your satisfaction means a lot to the team at Mr. Appliance of St. Augustine.

Kim Jeffs
Kim Jeffs via Google

Benji was very professional and fixed my washer in a short period of time. He also showed up as planned. Thank you.

Response from Owner

Thank you for sharing your experience and recognizing Benji’s professionalism and punctuality. It’s wonderful to hear that your washer was repaired efficiently and that you were satisfied with the service provided.

Anastasia Scott
Anastasia Scott via Google

Response from Owner

Thank you so much for your 5-star rating, Stacy. Your positive feedback is truly appreciated.

Nancy Bennett
Nancy Bennett via Google

Prompt service. The technician was understanding when the problem could not be replicated on service day and gave tips to prevent the problem from recurring.

Response from Owner

Thank you, Nancy, for sharing your experience. It’s wonderful to hear that the technician’s promptness and helpful advice made a positive impression during your service visit. Your feedback is truly appreciated.

Nicole Earley
Nicole Earley via Google

Fast turnaround for an apt, service and part shipment. Friendly staff. Send a picture and text to show you your repair attendant. Professional. Good prices.

Response from Owner

Thank you so much for your thoughtful feedback, Nicole. It’s wonderful to hear that you appreciated the quick turnaround, friendly staff, and the updates provided throughout your service. Your comments about professionalism and pricing mean a lot, and we're glad your experience was a positive one.

Stephen Laidman
Stephen Laidman via Google

Response from Owner

Thank you, Steve, for taking the time to leave such a positive rating. We truly appreciate your feedback and are glad to know you had a great experience with us.

Kevin Sayers
Kevin Sayers via Google

Communication was good and timely. Arrivals were punctual and well communicated. Mike's knowledge and commitment to solving the issue showed his professionalism.

Response from Owner

Thank you for sharing your experience, Kevin. It’s wonderful to hear that you appreciated the clear communication and punctuality during your service. Mike’s dedication and professionalism are very important to us, and your kind words mean a lot.

Trevor Brown
Trevor Brown via Google

Response from Owner

Thank you for the 5-star rating, Trevor! We’re happy to see your review and appreciate your support. Thanks for choosing Mr. Appliance of St. Augustine!

George Druttman
George Druttman via Google

Professional and courteous explain everything to me thank you

Response from Owner

Thank you for your feedback! We appreciate you taking the time to share your experience, George. It’s great to know our team provided professional and courteous service while explaining everything to you.

Andrea Jackson
Andrea Jackson via Google

Repair technician was on time, polite, courteous and respectful of my property. He repaired my dryer on the first visit.

Response from Owner

Thank you for your feedback, Andrea! We’re happy to hear you appreciated our technician's punctuality and respectful approach, and that your dryer was repaired on the first visit. We look forward to serving you again in the future!

Sue Zimmerman
Sue Zimmerman via Google

Technician arrived as scheduled, evaluated our washer and quickly discovered and repaired the issue. Extremely satisfied with the service. Will gladly recommend!

Response from Owner

Thank you, Sue, for your kind words! We’re happy to hear that our technician arrived as scheduled and efficiently resolved the issue with your washer. Your satisfaction and willingness to recommend us are greatly appreciated!

Sharon Burskey
Sharon Burskey via Google

Technician was very professional and knowledgeable.

Response from Owner

Thank you, Sharon, for your kind words! We’re happy to hear that our technician's professionalism and knowledge met your expectations. We appreciate you taking the time to share your experience with Mr. Appliance of St. Augustine.

Chris Campbell
Chris Campbell via Google

Mike has fixed several things for us…always well done!

Response from Owner

Thank you, Chris, for your kind words! We’re happy to hear that Mike has consistently provided excellent service for you. We appreciate your trust in Mr. Appliance of St. Augustine.

John Coheley
John Coheley via Google

Very professional. Great warranty on the work performed.

Response from Owner

Thank you so much for your kind words, Alan. We're delighted to hear that you found our service professional and that you appreciate the 12 month parts and labor warranty on the work performed. It's always our goal to provide the highest level of service to our valued customers.

John Lanman
John Lanman via Google

Benji with Mr. Appliance was great! Always on time, thorough, cleaned up after himself. Can't say enough. We will use Mr. Appliance again for other needs because of him.

Response from Owner

Thank you so much for your kind words, Kris. We're thrilled to hear that Benji provided you with excellent service and that you were pleased with his punctuality, thoroughness, and attention to cleanliness. We truly appreciate your support and look forward to serving you again.

Papa Jake
Papa Jake via Google

Arrived on time. Thorough and professional. Got right to the heart of the problem. In/out less than an hour.

Response from Owner

Thank you for your feedback, Papa Jake. We're delighted to hear that you appreciated our punctuality and professionalism. It's great to know that we could efficiently address your appliance issue. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

Bonnie Eadie
Bonnie Eadie via Google

Up front I was told how much the repair would cost on my clothes dryer.The repair person came the next day promptly, was a very nice competent fellow, had to order a part and was back the next day and did the repair. The 20 year old clothes dryer is running better than ever. I am very pleased with the service and sort of amazed these days when nothing seems to go smoothly but Mr. Appliance was great.

Response from Owner

Thank you, Bonnie, for sharing your positive experience with us. We're thrilled to hear that our team was able to provide prompt and efficient service for your clothes dryer. It's wonderful to know that our efforts to deliver a seamless repair process have exceeded your expectations. Your kind words about our technician's competence and professionalism are greatly appreciated.

pat favale
pat favale via Google

My Service Tech Benji was very pleasant and informative as he replaced both my Oven Elements. He also recommended the best way to clean my Wall Oven. I followed his instruction and it came out great. I would highly recommend Mr Appliance and Benji should you need your Oven repaired.

Response from Owner

Thank you, Patrick, for sharing your positive experience with us. We're thrilled to hear that Benji provided you with pleasant and informative service while replacing your oven elements and that his cleaning recommendation worked well for you. Your recommendation means a lot to us, and we're grateful for your trust in Mr. Appliance of St. Augustine.

Luna and Leo Engstrom
Luna and Leo Engstrom via Google

Great tech and customer service. Highly recommend.

Response from Owner

Thank you so much, Luna and Leo, for your kind words! We're thrilled to hear that you had a positive experience with our technician and customer service team. Your recommendation means a lot to us, and we're grateful for your support.

Total number of 5 star reviews :82

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