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Total number of 5 star reviews :58
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Mr. Appliance of St. Augustine
Independently Owned and Operated
Change Location
Mr. Appliance of St. Augustine
Independently Owned and Operated
Our Results
We couldn’t be happier. When our ice maker quit working Mr appliance sent a technician, Benji, out the next day. They were very prompt and had us back in ice. Thank you!
Exceptional response and service from Mr. Appliance. I'd been without a full-size refrigerator for one month. I called Mr. Appliance, they scheduled next day service. Mike was at my address today, diagnosed my refrigerator issue and provided a temporary solution while he orders the part needed. This after a month with Sears Home Service misdiagnosing and not resolving the issue. Thank you Mike, and way to go Mr. Appliance and Mike.
Thank you so much for sharing your experience, Elizabeth. We're delighted to hear that Mike was able to assist you promptly and provide a temporary solution for your refrigerator. We understand how challenging it can be to go without such an essential appliance for an extended period, and we're glad we could help. Your kind words about our service mean a lot to us and will be shared with Mike and the entire team.
Mike was very professional. He explained what was going on with our refrigerator as he was diagnosing the issue.
The repairman, Mike, was on time, efficient, skilled, and patiently answered and explained questions/concerns that I had. I highly recommend him. We are very satisfied customers!
On time and fixed it
Thank you, Linda, for taking the time to share your experience. We're delighted to hear that our team arrived on time and was able to address the issue effectively. Your satisfaction is important to us, and we appreciate your feedback.
Thank you so much, George, for the 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of St. Augustine. It's always our goal to provide excellent service, and it’s wonderful to know that we met your expectations.
Scheduling was very easy. Mike arrived on time and was very courteous. He diagnosed the problem with the broiler and refrigerator and offered me options.
Thank you for taking the time to share your experience, Debbie. We're delighted to hear that scheduling was smooth and that Mike impressed you with his punctuality and courteous service. It's great to know he was able to diagnose the issues and provide you with options. Your feedback is greatly appreciated.
Amazing service!!! Prompt, knowledgeable, helpful! Chad was awesome!
Thank you so much, Chris, for your wonderful feedback! We're delighted to hear that you had an amazing experience with our service and that Chad was able to assist you effectively. We look forward to being of service to you in the future.
Benji did a great job. Cleaned up very well and was very personable
Thank you, Andrew, for taking the time to share your positive experience with Benji. We're thrilled to hear that you appreciated his attention to detail and friendly demeanor. Your feedback is greatly valued and will be shared with the team.
The 2 guys were very nice and helpful. Glad I called
Thank you for sharing your experience, Barbara. We're delighted to hear that our team was able to assist you and make a positive impression. Your feedback is greatly appreciated!
Thank you so much, Debbie, for your wonderful review! We're thrilled to hear that you had a positive experience with our service. It's always our goal to provide top-notch service to our customers, and your feedback is a great encouragement to our team.
Thank you so much, Eleanor, for your wonderful review! We're thrilled to hear that you had a great experience with Mr. Appliance of St. Augustine. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.
Thank you so much, Javiera, for your wonderful review! We are thrilled to hear that you had a positive experience with Mr. Appliance of St. Augustine.
Thank you so much, Luke, for your wonderful review! We're thrilled to hear that you had a positive experience with Mr. Appliance of St. Augustine. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.
Thank you so much, John, for taking the time to share your positive experience with Mr. Appliance of St. Augustine! We're thrilled to hear that you were satisfied with our service and it means a lot to us to receive such kind feedback. Your support and trust in our team are greatly appreciated.
I was not sure who to pick when I did an initial search online but I am so glad I made an appointment with Mr. Appliance. I made the appointment online and they called me to confirm and advised they had a same day appointment available so I took that immediately. Chad came on time as promised per the email with a picture. He was so professional and was able to diagnose the problem immediately and answered all our questions. One thing I really did appreciate they said for all services rendered they back it up for a year guarantee and also said if this does not fix the problem all money would be refunded minus the diagnostic fee. The part has to be ordered but Chad came back 2 days later in the morning and was able to get it installed and working great. Thank you for saving me at least $1500 from buying a new fridge which I thought we were going to do but after Chad helping us out we can still enjoy this fridge. We will be repeat customers when we need help for any of our appliances.
Thank you so much for sharing your experience with us, Nate. We're delighted to hear that Chad provided you with professional and efficient service, and that you were pleased with the quick resolution of your appliance issue. It's wonderful to know that we could help you save money and extend the life of your fridge. We truly appreciate your kind words and look forward to assisting you with any future appliance needs.
Micheal was extremely nice and very helpful! Great employee, don't lose him!
Thank you for your kind words, Paul! We’re glad to hear that Michael provided excellent service on your repair. Your continued trust in Mr. Appliance means a lot to us, and we look forward to serving you again!
Mike was great
Thank you for your wonderful review, Stephen! We're thrilled to hear that you and your wife were extremely happy with Mike's service. We pride ourselves on our knowledgeable and friendly staff, and we appreciate your kind words!
We contacted Mr. Appliance-Ponte Vedra to evaluate our Whirlpool wall oven/microwave combo. It was losing power regularly and would not connect to the internet. Two techs came out the same day and diagnosed the problem as needing a new control panel. Part was ordered and the returned 2 days later and installed the part and tested to see that it is now operating properly. The techs were very knowledgeable, personable, explained the issue and timely. We highly recommend Mr Appliance and will utilize their services again when needed.
Thank you for your wonderful review, Vaugh! We're thrilled to hear about your positive experience with our team. Providing timely and professional service is our priority, and it’s great to know we met your expectations. We appreciate your trust in us and look forward to assisting you again!
Mike, our technician was very professional and knowledgeable . No surprises with the cost. 12-month warranty for the repair they made. Will definitely call them again if ever need another appliance repaired.
Thank you for your kind words, Cecilia! We're thrilled to hear that Mike made such a positive impact on your experience. Your support means a lot to us!
Total number of 5 star reviews :58
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