What People Are Saying About Mr. Appliance of St Charles

Friendly, prompt, knowledgeable service; got the issue figured out, part ordered and returned a few days later when it arrived. Arrive when they say, and know what they are doing. Although I hope none of my appliances need repair, I would not hesitate to utilize them again.

Justin was great!!! Very professional and polite.

Noah was very professional, respectful, knowledgeable, and personable. Thank you for your service Knobe!

The communication and quick turnaround was top notch! Brian was very professional and on time. Will definitely be a return customer should I need something repaired again.

The repairman was efficient, professional and friendly. He arrived on time and completed the repair quickly. Two thumbs up!

If you’re looking for an appliance repair business THIS is the one you want . I called four other places before I called Mr Appliance .. no one could come to my house for 5 days . I took a chance and gave Mr Appliance a call, they were able to come out SAME DAY to take a look at my dishwasher . The receptionist texted me a picture of the service man who would appear at my door . I felt like this was an awesome step towards safety these days! Ya never want to let someone in your home unless you are sure they are actually with the company they say they represent . Noah arrived in uniform , and even put a temporary mat on my front porch with the business logo to keep my porch clean . Noah the tech was AMAZING! He was professional, friendly and extremely knowledgeable about appliances . He even loved a bit on my little dog! Noah was able to diagnose the issue with my dishwasher , and offered to go get the part on the spot , about 30 min away, and return back 2 hrs later to install it!! This is the day before a major holiday so I was very impressed ! A couple of hours later , and my dishwasher is purring and cleaning perfectly . Noah should be given a raise for his delivery , friendliest service and knowledge of appliances . My husband and I are so impressed . This business will be our first call next time we have an appliance repair issue . If you’re looking for a professional appliance repair business , give Mr Appliance a call . I think you will be as impressed as we were!

I appreciated being able to talk to a person even on a Sunday to discuss our issue and set up an appointment for the next day. They were prompt, and very professional. They fixed the problem AND gave us advice on problem solving to keep our machines running smoothly. Very happy with our technician today.

Called them to have fridge looked at…it was making a squeaky noise everytime it ran. They sent someone the same day. His name is Noah L. Noah is courteous, knowledgeable and took care of the issue while explaining what he was doing. It was a very fair price and an excellent experience. I would definitely recommend them and I put their magnet that Noah gave me, on my fridge to keep it handy. Mr Appliance is my go-to appliance repair service….and Noah is our guy. Thank you Noah. It was a pleasure meeting you.

Noah did an excellent job, he was professional and super friendly!

Noah L arrived within a half hour of my call for service! He quickly diagnosed the problem with my dryer and explained it to me. He figured the cost and got my approval before doing the repair. His truck was stocked with the part needed, and my dryer was repaired very quickly. Noah was competent, friendly and careful. He followed company policy to put protective coverings over his shoes upon entering my home.

Problem effectively resolved. Easy to schedule. Were on time with picture of repairman ahead of appointment. Full year guarantee.

The staff was cordial and professional and replaced the defective valve. The aspect that they could have improved is taking care of it in 1 visit instead of 2. We self diagnosed the problem prior to the visit and requested that tech bring the needed valve replacement for visit #1. The receptionist was not keen on this request, stating they diagnose on visit #1 before ordering pre-ordering a part. This is not an expensive part, and doing so would have saved both of us time as I needed to be home for 2 visits instead of one. Otherwise, I thought they were fine & would recommend them. Very nice technician, and I was kept informed about his arrival.

Don gave our washer a complete go over. Not just the specific thing that was wrong, but he looked at everything to make sure that there wasn’t anything else that needed attention. He was professional, and friendly.

Very professional, arrived within a couple of hours to make the repair. Would recommend to friends and family.