What People Are Saying About Mr. Appliance of St Charles

I appreciated being able to talk to a person even on a Sunday to discuss our issue and set up an appointment for the next day. They were prompt, and very professional. They fixed the problem AND gave us advice on problem solving to keep our machines running smoothly. Very happy with our technician today.

Called them to have fridge looked at…it was making a squeaky noise everytime it ran. They sent someone the same day. His name is Noah L. Noah is courteous, knowledgeable and took care of the issue while explaining what he was doing. It was a very fair price and an excellent experience. I would definitely recommend them and I put their magnet that Noah gave me, on my fridge to keep it handy. Mr Appliance is my go-to appliance repair service….and Noah is our guy. Thank you Noah. It was a pleasure meeting you.

Noah did an excellent job, he was professional and super friendly!

Noah L arrived within a half hour of my call for service! He quickly diagnosed the problem with my dryer and explained it to me. He figured the cost and got my approval before doing the repair. His truck was stocked with the part needed, and my dryer was repaired very quickly. Noah was competent, friendly and careful. He followed company policy to put protective coverings over his shoes upon entering my home.

Problem effectively resolved. Easy to schedule. Were on time with picture of repairman ahead of appointment. Full year guarantee.

The staff was cordial and professional and replaced the defective valve. The aspect that they could have improved is taking care of it in 1 visit instead of 2. We self diagnosed the problem prior to the visit and requested that tech bring the needed valve replacement for visit #1. The receptionist was not keen on this request, stating they diagnose on visit #1 before ordering pre-ordering a part. This is not an expensive part, and doing so would have saved both of us time as I needed to be home for 2 visits instead of one. Otherwise, I thought they were fine & would recommend them. Very nice technician, and I was kept informed about his arrival.

Don gave our washer a complete go over. Not just the specific thing that was wrong, but he looked at everything to make sure that there wasn’t anything else that needed attention. He was professional, and friendly.

Very professional, arrived within a couple of hours to make the repair. Would recommend to friends and family.

I woke up to find that my refrigerator had stopped running. I tried to contac a couple of other repair companies but none could come for days. The cost of replacement was a bit more than desired but Mr. Appliance pulled through for me when all else failed. The communications were outstanding, the tech was knowledgeable and professional. He happened to have the needed replacement part and shortly after, all was well.

Very nice person, got done and explained to me

Great fast service. Technician was very friendly

Noah was very professional and pleasant and did a great job fixing my washer

The job was done well by a courteous technician. My dryer continues to run well.

Entire process was great. They came out the next day and Noah was able to complete the repair the same day for the oven! Parts needed to be ordered for the freezer. Noah came back within 2 business days and fixed the freezer. This company really cares about getting your appliance fixed speedily and professionally. Noah was very professional, friendly, and competent! I highly recommend this company and the technician Noah! The repairs were very expensive but I don’t know how the cost compared to other companies. I’m just thrilled at how fast my appliances were repaired. Previous experience with other companies, one appt was scheduled for three week out! With Mr. Appliance, they strive for same day or next day service, which they achieved for me.