4.7/5

258 Ratings

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Kelle Sargent
Kelle Sargent via Google

Donald came out to look at our dishwasher which had stopped drying. He was very knowledgeable and he diagnosed the problem quickly. In the end it would cost as much to fix the issue as to replace the unit and Donald was able to provide a few "reliable" brand recommendations to purchase as a replacement. Overall we were very happy with the service provided from start to finish!

Stacie Cannard
Stacie Cannard via Google

They came at the time they said they'd be here. Technician was very professional. The company helped me out with an issue I had. They are very fair and helpful. I would recommend them for anyone who needs appliance repair.

Pee Wee B Manager
Pee Wee B Manager via Google

Cory Cook
Cory Cook via Google

Mark showed up on time , with parts needed to fix my oven knew what he was doing & was in & out fast .very polite would recommend again Thanks

Rob Prall
Rob Prall via Google

Great job! Donald was fantastic!

Chris Eilitz
Chris Eilitz via Google

Mark did a great job getting us up and running, appreciate his help.

Cindy Kennedy
Cindy Kennedy via Google

Donald was one of the best techs we’ve had in our home in 25 years. Very polite, knowledgeable and thorough. We will have him back and have his card on file ! He quickly diagnosed and fixed our dryer 👍

Phyllis Folta
Phyllis Folta via Google

Donald was very personable, knowledgeable and professional. Recognized the issue immediately and fixed me right up. Donald was excellent. Thank you! 👍

Thomas A Tarras
Thomas A Tarras via Google

Was on time. Figured the problem and fixed it quickly. Would definitely call Mark again.

William Rasmussen
William Rasmussen via Google

I am very pleased with the service we received today from Mark. He was very thorough and professional and fixed our problem as promised. I will definitely call him next time we have a problem. Thanks Mark!

Rachel Strong
Rachel Strong via Google

Don't call big box stores. Call these guys! Quick and informative!

Stephanie Kerbage
Stephanie Kerbage via Google

Donald was very professional and helpful. He explained the problem with our dryer and had the kit with him in the truck and fixed it promptly.

Response from Owner

Thank you for your kind words, Stephanie! We're glad to hear that Donald provided you with professional and efficient service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! Mr. Appliance

Ryan Hobbs
Ryan Hobbs via Google

They were prompt. Diagnosed the problem, ordered the part and came back quickly. Problem fixed.

Response from Owner

Thank you for your positive review, Ryan! We're glad to hear that our team responded promptly and efficiently to resolve the issue. Your satisfaction is our top priority, and we appreciate your feedback! Thank You! Mr. Appliance

Joe Long
Joe Long via Google

Punctual and efficient!

Response from Owner

Thank you for the 5-star review, Joe! We're glad to hear you found our service punctual and efficient. Your satisfaction means a lot to us! Thank You! Mr. Appliance

Jeff Peterson
Jeff Peterson via Google

Donald was great to work with. Very professional and respectful. Always on time and explained everything very well

Response from Owner

Thank you for your wonderful review, Jeff! We're thrilled to hear that Donald made a positive impression with his professionalism and communication. Your satisfaction means a lot to us! Thank You! Mr. Appliance

Mindy R
Mindy R via Google

Donald was outstanding! He was efficient and knew exactly what was wrong with our dryer! Should us exactly what was wrong. He even gave us a heads up that we needed to get our dryer vent cleaned and gave us a recommendation on who to call

Response from Owner

Thank you for taking the time to leave a review a few years ago about your experience with Mr. Appliance of St. Croix Valley, Mindy. We're pleased to know that our team's timeliness and efficiency, as well as their dedication to thoroughly researching the issue with your ice maker, met your expectations. Providing detailed and effective solutions is key to our service, and your acknowledgement of these efforts is greatly appreciated. We're here to offer the same diligent service for any of your future appliance needs. Thanks again for choosing us!

Zach Lindquist
Zach Lindquist via Google

Response from Owner

Thank you for your 5-star rating, Zach! We appreciate your support and look forward to serving you again in the future. Thank You! Mr. Appliance

Jane K
Jane K via Google

Donald was prompt and professional. He diagnosed and resolved our dryer issue quickly!

Response from Owner

Thank you for the wonderful review, Jane! We're glad to hear that Donald provided prompt and professional service. Your satisfaction is our priority, and we hope to assist you again in the future!

Nancy Christensen
Nancy Christensen via Google

Donald was fabulous. He knew immediatly what was wrong with my washer. It now works perfectly. He was polite, explained everything and careful. He gets an A plus from me!

Response from Owner

Thank you for your wonderful review, Nancy! We are thrilled to hear that Donald provided you with such great service. Your satisfaction means a lot to us, and we appreciate your kind words. Thank You! Mr. Appliance

Dawn Erickson
Dawn Erickson via Google

Donald was great - diagnosed the problem right away, took all necessary steps to determine the best solution and solved the issue all in one visit. In addition, he was friendly and clearly explained the process to me, which was much appreciated!!

Response from Owner

Thank you for the wonderful feedback, Dawn! We're thrilled to hear that Donald provided you with great service and resolved your issue efficiently. We appreciate you sharing your experience and look forward to serving you again! Thank You! Mr. Appliance

Total number of 5 star reviews :236

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