4.8/5

341 Ratings

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Roger Heath
Roger Heath via Google

Alexandra Santa Cruz
Alexandra Santa Cruz via Google

Donald was very professional, discovered the problem right away and fixed it v quick with quickly. He is very knowledgeable. He was very friendly and courteous. Regarding Mr Appliance, I will suggest that you get a preliminary cost of the visit so you are not taken by surprise .

Erica Rooney
Erica Rooney via Google

They came out within 4 days of our service call. Very efficient!

Response from Owner

Thank you for your positive feedback! We're glad to hear that we were able to respond quickly and provide efficient service. Your satisfaction is our priority, and we appreciate your support! Thank You! Mr. Appliance

William Bennett
William Bennett via Google

Called "Mr. Appliance" for help with our Kenmore refrigerators icemaker. We easily made an appointment around our schedule and had it serviced today. The technician that they sent was Donald who was very friendly and who quickly diagnosed the problem. Fortunately it ended up being a quick repair and he helped us by showing us how to remove doors for a more thorough cleaning. We would highly recommend Mr. Appliance and especially Donald.

Response from Owner

Thank you for your wonderful feedback, William! We're thrilled to hear that Donald was able to assist you with your icemaker issue efficiently and provide helpful tips for maintenance. Your recommendation means a lot to us, and we're glad we could meet your needs. If you have any other appliance concerns in the future, don’t hesitate to reach out. Thank You! Mr. Appliance

Tony Martini
Tony Martini via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support and are glad to know you had a positive experience with us. We look forward to serving you again in the future! Thank You! Mr. Appliance

Teri Odegard
Teri Odegard via Google

Response from Owner

Thank you for your perfect rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! Thank You! Mr. Appliance

Mark Harrold
Mark Harrold via Google

Mark was very knowledgeable, very helpful, & very meticulous!

Response from Owner

Thank you for your kind words, Mark! We're thrilled to hear that you had a positive experience and found our team knowledgeable and meticulous. Your feedback motivates us to keep providing excellent service. We appreciate your support! Thank You! Mr. Appliance

Dodie Schuman
Dodie Schuman via Google

Had Mr. appliance out here today to fix a icemaker in a freezer the service Agent Donald was absolutely fabulous. He walked me through step-by-step everything he was doing and kept me informed the entire time. Would highly recommend this company and Donald if you’re looking for service.

Response from Owner

Thank you for your wonderful feedback! We’re thrilled to hear that Donald provided you with excellent service and kept you informed throughout the process. Your recommendation means a lot to us. We look forward to helping you again in the future! Thank You! Mr. Appliance

Janel
Janel via Google

Everything was fantastic from the initial phone call to the fabulous technician Donald. Donald went above and beyond to fix my washer, great customer service and very professional. Highly recommend this company and will be using in all future appliance needs.

Response from Owner

Thank you for your wonderful review, Janel! We're thrilled to hear that you had a fantastic experience with our team and that Donald exceeded your expectations. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance needs. We appreciate your support! Thank You! Mr. Appliance

Ashley Stensland
Ashley Stensland via Google

Our dryer just went out. I scheduled with Mr Appliance online at 7am, and a technician, Donald, was out to our home a couple hours later. He diagnosed the problem accurately and was back to install the part right away. Donald was awesome; timely, friendly and got my dryer working quicker than I was anticipating! Will definitely be using their service again, and requesting Donald as our technician.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Donald provided you with prompt and efficient service. It's great to know your dryer is up and running again. We appreciate your trust in us and look forward to assisting you again in the future. Thank You! Mr. Appliance

Sharlene Arnason
Sharlene Arnason via Google

It was wonderful to have Donald in our home to diagnose the issue we had with our microwave. He was very efficient, professional and knowledgeable. Our microwave works like new!

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Donald was able to help with your microwave issue and that you found him efficient and knowledgeable. It's great to know your microwave is working like new again. We appreciate your business and look forward to assisting you in the future! Thank You! Mr. Appliance

Geno Green
Geno Green via Google

Excellent work! Very professional, efficient service. They were able to send Jacob out to us for a diagnosis, and have the parts ready for the fix to be done the very next day. Thank you so much!!!

Response from Owner

Thank you for your wonderful feedback, Geno! We're thrilled to hear that you had a positive experience with our service. Jacob is indeed a valued member of our team, and we're glad he could assist you so efficiently. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future! Thank You! Mr. Appliance

Rob Hoops
Rob Hoops via Google

These guys did a great job diagnosing and fixing an oven problem. and they were friendly and informative.

Response from Owner

Thank you for your kind words, Rob! We're thrilled to hear that our team was able to diagnose and fix your oven issue efficiently. Providing friendly and informative service is our priority, and we're glad that it made a positive impact on your experience. If you need anything else in the future, don't hesitate to reach out. Thank You! Mr. Appliance

Mimi Exon
Mimi Exon via Google

3rd appliance company to try and fix my washer. Mark was knowledgable, and listened.

Response from Owner

Thank you for your wonderful review, Mimi! We're pleased to hear that Mark was knowledgeable and attentive to your needs. It's great to know we could finally meet your expectations. We appreciate your business! Thank You! Mr. Appliance

Meredith Velick
Meredith Velick via Google

Scheduling with Mr. Appliance was simple. They also told me up front what fees would be to determine what needed to be fixed with our oven and refrigerator. They explained that these would be waved if we went ahead and fixed them the day the tech came. Mark was our technician. He was on time, courteous, and very knowledgeable. He took the time to explain what was wrong and which parts were needed. He also educated us about which appliances are the most reliable and to not put any more repairs into our refrigerator due to the brand's unreliability and expense of parts. We really appreciated the honesty! Definitely recommend Mr. Appliance and would call them again!

Response from Owner

Thank you for your wonderful review, Meredith! We are glad to hear that you had a positive experience with our scheduling and technician, Mark. Your appreciation for our transparency and expertise means a lot to us. We look forward to assisting you again in the future! Thank You! Mr. Appliance

Tim Demulling
Tim Demulling via Google

Mark, was amazing at servicing all our needs. 675 main Hammond Wi

Response from Owner

Thank you for your wonderful feedback, Tim! We're glad to hear that Mark provided you with excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Thank You! Mr. Appliance

David Draves
David Draves via Google

Very personable and knowledgeable. Fixed my ice maker in a timely manner.

Response from Owner

Thank you for your kind words, David! We're pleased to hear that you found our service personable and knowledgeable. It's great to know we could fix your ice maker promptly. We appreciate your support! Thank You! Mr. Appliance

Eric Huseby
Eric Huseby via Google

Had a great experience with Mark. He showed up in the window they gave me and texted me when he was on his way. The repair was quick and easy.

Response from Owner

Thank you for your wonderful feedback, Erik! We're glad to hear that Mark provided you with a great experience and that the repair was quick and easy. Your satisfaction is our priority! Thank You! Mr. Appliance

Brad Holden
Brad Holden via Google

Mark was great, timely and efficient.

Response from Owner

Thank you for your kind words, Brad! We're glad to hear that Mark provided you with timely and efficient service. We appreciate your support! Thank You! Mr. Appliance

Office Minnesota
Office Minnesota via Google

Great service!

Response from Owner

Thank you for your positive review, Office Minnesota! We're thrilled to hear you had a great experience with our service. We appreciate your support! Thank You! Mr. Appliance

Total number of 5 star reviews :305

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