4.8/5

330 Ratings

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Janel
Janel via Google

Everything was fantastic from the initial phone call to the fabulous technician Donald. Donald went above and beyond to fix my washer, great customer service and very professional. Highly recommend this company and will be using in all future appliance needs.

Response from Owner

Thank you for your wonderful review, Janel! We're thrilled to hear that you had a fantastic experience with our team and that Donald exceeded your expectations. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance needs. We appreciate your support! Thank You! Mr. Appliance

Ashley Stensland
Ashley Stensland via Google

Our dryer just went out. I scheduled with Mr Appliance online at 7am, and a technician, Donald, was out to our home a couple hours later. He diagnosed the problem accurately and was back to install the part right away. Donald was awesome; timely, friendly and got my dryer working quicker than I was anticipating! Will definitely be using their service again, and requesting Donald as our technician.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Donald provided you with prompt and efficient service. It's great to know your dryer is up and running again. We appreciate your trust in us and look forward to assisting you again in the future. Thank You! Mr. Appliance

Sharlene Arnason
Sharlene Arnason via Google

It was wonderful to have Donald in our home to diagnose the issue we had with our microwave. He was very efficient, professional and knowledgeable. Our microwave works like new!

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Donald was able to help with your microwave issue and that you found him efficient and knowledgeable. It's great to know your microwave is working like new again. We appreciate your business and look forward to assisting you in the future! Thank You! Mr. Appliance

Geno Green
Geno Green via Google

Excellent work! Very professional, efficient service. They were able to send Jacob out to us for a diagnosis, and have the parts ready for the fix to be done the very next day. Thank you so much!!!

Response from Owner

Thank you for your wonderful feedback, Geno! We're thrilled to hear that you had a positive experience with our service. Jacob is indeed a valued member of our team, and we're glad he could assist you so efficiently. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future! Thank You! Mr. Appliance

Rob Hoops
Rob Hoops via Google

These guys did a great job diagnosing and fixing an oven problem. and they were friendly and informative.

Response from Owner

Thank you for your kind words, Rob! We're thrilled to hear that our team was able to diagnose and fix your oven issue efficiently. Providing friendly and informative service is our priority, and we're glad that it made a positive impact on your experience. If you need anything else in the future, don't hesitate to reach out. Thank You! Mr. Appliance

Mimi Exon
Mimi Exon via Google

3rd appliance company to try and fix my washer. Mark was knowledgable, and listened.

Response from Owner

Thank you for your wonderful review, Mimi! We're pleased to hear that Mark was knowledgeable and attentive to your needs. It's great to know we could finally meet your expectations. We appreciate your business! Thank You! Mr. Appliance

Meredith Velick
Meredith Velick via Google

Scheduling with Mr. Appliance was simple. They also told me up front what fees would be to determine what needed to be fixed with our oven and refrigerator. They explained that these would be waved if we went ahead and fixed them the day the tech came. Mark was our technician. He was on time, courteous, and very knowledgeable. He took the time to explain what was wrong and which parts were needed. He also educated us about which appliances are the most reliable and to not put any more repairs into our refrigerator due to the brand's unreliability and expense of parts. We really appreciated the honesty! Definitely recommend Mr. Appliance and would call them again!

Response from Owner

Thank you for your wonderful review, Meredith! We are glad to hear that you had a positive experience with our scheduling and technician, Mark. Your appreciation for our transparency and expertise means a lot to us. We look forward to assisting you again in the future! Thank You! Mr. Appliance

Tim Demulling
Tim Demulling via Google

Mark, was amazing at servicing all our needs. 675 main Hammond Wi

Response from Owner

Thank you for your wonderful feedback, Tim! We're glad to hear that Mark provided you with excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Thank You! Mr. Appliance

David Draves
David Draves via Google

Very personable and knowledgeable. Fixed my ice maker in a timely manner.

Response from Owner

Thank you for your kind words, David! We're pleased to hear that you found our service personable and knowledgeable. It's great to know we could fix your ice maker promptly. We appreciate your support! Thank You! Mr. Appliance

Eric Huseby
Eric Huseby via Google

Had a great experience with Mark. He showed up in the window they gave me and texted me when he was on his way. The repair was quick and easy.

Response from Owner

Thank you for your wonderful feedback, Erik! We're glad to hear that Mark provided you with a great experience and that the repair was quick and easy. Your satisfaction is our priority! Thank You! Mr. Appliance

Brad Holden
Brad Holden via Google

Mark was great, timely and efficient.

Response from Owner

Thank you for your kind words, Brad! We're glad to hear that Mark provided you with timely and efficient service. We appreciate your support! Thank You! Mr. Appliance

Office Minnesota
Office Minnesota via Google

Great service!

Response from Owner

Thank you for your positive review, Office Minnesota! We're thrilled to hear you had a great experience with our service. We appreciate your support! Thank You! Mr. Appliance

Stephanie Penaloza
Stephanie Penaloza via Google

Response from Owner

Thank you for the 5-star rating, Stephanie! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance

Michael Kirk
Michael Kirk via Google

Fixed the ice maker in our fridge was leaking. Replaced the faulty part very quickly.

Response from Owner

Thank you for your feedback, Michael! We're glad we could quickly fix the ice maker in your fridge. Your satisfaction is our priority, and we're here to help if you need anything else! Thank You! Mr. Appliance

Jill Sweeny
Jill Sweeny via Google

Excellent service! Jacob fixed our problem with our gas dryer perfectly!

Response from Owner

Thank you for your kind words, Jill! We're thrilled to hear that Jacob was able to fix your gas dryer efficiently. Your satisfaction is our top priority, and we appreciate your trust in our service! Thank You! Mr. Appliance

Michael McGuire
Michael McGuire via Google

Mark was great! Our dryer works like a charm now and we appreciate the quick turnaround time in getting it done. We would definitely ask for Mark’s help in the future if we had any problems with our other appliances.Thanks!

Response from Owner

Thank you for your wonderful review, Michael! We're thrilled to hear that Mark was able to assist you and get your dryer working perfectly. We appreciate your trust in our services and look forward to helping you with any future appliance needs! Thank You! Mr. Appliance

Rebecca
Rebecca via Google

Response from Owner

Thank you, Rebecca, for your 5-star rating! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance

BJ Hammar
BJ Hammar via Google

Mark called on us on time, after notifying us he was on his way. He fixed our dishwasher problem. He was friendly and informative. As he was getting ready to go he noticed our refrigerator and asked if we had cleaned the coils. He showed us how to do it. He probably saved us a huge repair. Thanks for a great job at a fair price.

Response from Owner

Thank you for your wonderful feedback, BJ! We're glad to hear Mark provided timely and helpful service, and we appreciate you recognizing his efforts. Your satisfaction means a lot to us, and we're here to assist you whenever needed! Thank You! Mr. Appliance

Kristy Foster
Kristy Foster via Google

This is the second time I’ve used Mr Appliance. Easy setup for appointment and they can usually come next day . I like the text/email confirmation for when your tech is on the way. Diagnosis was done and we needed parts ordered. It only took a couple days for them to arrive and for Mark to come back and fix our appliances. Thanks Mark for your great service!

Response from Owner

Thank you for your wonderful review, Kristy! We're thrilled to hear about your positive experience with our service and that Mark could assist you effectively. Your feedback on the appointment setup and communication is greatly appreciated. We look forward to serving you again in the future! Thank You! Mr. Appliance

Rick Lamers
Rick Lamers via Google

The needed repairs were well explained and the prices quoted up front. Parts for our 30+ year old dryer were ordered and Donald was able to come back the next day to complete the work. He did a great job, verified his work and even checked on a noise that neither of us was sure had been there earlier.

Response from Owner

Thank you for your wonderful review, Rick! We're glad to hear that Donald provided clear explanations and prompt service for your dryer repairs. Your satisfaction is our priority, and we appreciate your feedback on his thoroughness. If you need assistance in the future, we're here to help! Thank You! Mr. Appliance

Total number of 5 star reviews :294

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