4.8/5

357 Ratings

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Christie Coury
Christie Coury via Google

Very knowledgeable and friendly

Response from Owner

Thank you for your fantastic review! We’re thrilled to hear that you found our team knowledgeable and friendly. Your support means a lot to us, and we look forward to assisting you again soon! Thank You! Mr. Appliance

John K
John K via Google

Donald was our technician and he was excellent.

Response from Owner

Thank you for your fantastic review! We're thrilled to hear that Donald provided you with excellent service. Your satisfaction is our priority, and we'll be sure to share your kind words with him. Looking forward to serving you again in the future! Thank You! Mr. Appliance

Cathy Manley
Cathy Manley via Google

Very prompt and courteous! Thank you!

Response from Owner

We greatly appreciate your kind words, Cathy! It's wonderful to hear that you had a positive experience with our service. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future! Thank You! Mr. Appliance

Heidi Egeberg
Heidi Egeberg via Google

Great service… reasonably priced. Replaced our craft ice cube maker on LG fridge. Mark was a great service tech!

Response from Owner

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service and that Mark was able to assist you effectively. It's wonderful to know that you're satisfied with the pricing as well. Your support means a lot to us, and we look forward to serving you again in the future! Thank You! Mr. Appliance

Dayna Dreher
Dayna Dreher via Google

Mark was our service technician and he was great. He was very knowledgeable and could tell right away what was wrong with our refrigerator. When the part he ordered came in, he fixed it in about 30 minutes and even helped me level the fridge, tighten the handles and put a new filter in - all things he didn't need to do! I really appreciated the help. And our refrigerator seems to be working great again. Thank you!

Response from Owner

Thank you for your wonderful review! We're thrilled to hear that Mark provided excellent service and went above and beyond to help you with your refrigerator. It's great to know that everything is working perfectly again. We truly appreciate your kind words and look forward to serving you again in the future! Thank You! Mr. Appliance

Penny Vier
Penny Vier via Google

Response from Owner

Thank you for your wonderful five-star rating! We're thrilled to see you had a great experience with us. Your support means a lot, and we look forward to serving you again soon! Thank You! Mr. Appliance

Roxanne Hoovestol
Roxanne Hoovestol via Google

friendly, knowledgeable repair man. He was efficient and explained that there is a 1 year warranty of the part.

Response from Owner

Thank you for your positive feedback, Roxanne! We're delighted to hear that you had a great experience with our repair technician. Ensuring our customers are informed and satisfied is our top priority. We appreciate your trust in our service and hope to assist you again in the future! Thank You! Mr. Appliance

Susan Herschberger
Susan Herschberger via Google

Our tech, Mark, was efficient, polite, and fixed our range quickly. Saved me so much time and money! They do have a diagnostic fee, but it gets applied to the repair cost so it was so worth it! They did need to change the time of my appointment, but they informed me the day before and it worked out well.

Response from Owner

Thank you for your positive feedback, Susan! We're thrilled to hear that Mark provided you with efficient and polite service. It's great to know that the diagnostic fee was worthwhile and contributed to a successful repair. We appreciate your understanding regarding the appointment time change. Your satisfaction is our top priority, and we're here to help whenever you need us! Thank You! Mr. Appliance

Kathy Gardner
Kathy Gardner via Google

Donald was so thorough and he explained everything he did as he worked. We feel he went above and beyond with our repair.

Response from Owner

Thank you for your wonderful feedback, Kathy! We're thrilled to hear that Donald provided thorough and effective service while keeping you informed throughout the process. We appreciate your recognition of his efforts and are glad to know you felt well taken care of. Your satisfaction is our priority, and we're here for any future needs you may have. Thank You! Mr. Appliance

Barb Leuthe
Barb Leuthe via Google

I was very satisfied with my experience. My tech (Donald) was timely, efficient, knowlegeable and fun to chat with. The cost was reasonable. I had them out to repair my refridgerator last year, and again today for my dishwasher. Another good experience! Thank you!

Response from Owner

Thank you so much for sharing your positive experience with Mr. Appliance of St. Croix River Valley, Barbara! We're thrilled to hear that our technician provided you with timely, efficient, and knowledgeable service while also adding a touch of enjoyment to the experience. Delivering exceptional service at a reasonable cost is what we strive for, and we're delighted that we could meet your expectations. Your satisfaction is our priority, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Mr. Appliance!

Jennifer Quast
Jennifer Quast via Google

Response from Owner

Thank you for your perfect rating! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon. Thank You! Mr. Appliance

Tom Newman
Tom Newman via Google

On time and great service

Response from Owner

Thank you for your excellent review! We're glad to hear that you appreciated our punctuality and service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank You! Mr. Appliance

Ronald Bierbaum
Ronald Bierbaum via Google

Donald our repairman was skilled and knowledgeable. A delight to work with. Will call Mr Appliance again if I need service

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Donald provided you with skilled and knowledgeable service. It's great to know that you had a positive experience and we look forward to assisting you again in the future. Thank You! Mr. Appliance

Dave or Lynn Robson
Dave or Lynn Robson via Google

We have used Mr Appliance for our appliance repair needs and have always been very satisfied with

Response from Owner

Thank you, David, for your wonderful feedback! We’re thrilled to hear that you’ve consistently been satisfied with our appliance repair services. Your support means a lot to us, and we look forward to assisting you again in the future. Thank You! Mr. Appliance

Mary Madill
Mary Madill via Google

Service was prompt and professional. Diagnosed the problem quickly and resolved it within one visit. Highly recommend!

Response from Owner

Thank you for your wonderful feedback, Mary! We're thrilled to hear that you had a positive experience with our prompt and professional service. It's great to know we could quickly diagnose and resolve the issue in one visit. Your recommendation means a lot to us! Thank You! Mr. Appliance

Roger Heath
Roger Heath via Google

Response from Owner

Thank you for the fantastic rating! We’re thrilled to hear that you had a great experience. Your support means a lot to us. We look forward to serving you again soon! Thank You! Mr. Appliance

Alexandra Santa Cruz
Alexandra Santa Cruz via Google

Donald was very professional, discovered the problem right away and fixed it v quick with quickly. He is very knowledgeable. He was very friendly and courteous. Regarding Mr Appliance, I will suggest that you get a preliminary cost of the visit so you are not taken by surprise .

Response from Owner

Thank you for your positive feedback about Donald! We're glad to hear that he was able to quickly diagnose and resolve the issue while providing friendly and professional service. We appreciate your suggestion regarding a preliminary cost and will take it into consideration to improve our customer experience. Your insights help us serve our customers better! Thank You! Mr. Appliance

Erica Rooney
Erica Rooney via Google

They came out within 4 days of our service call. Very efficient!

Response from Owner

Thank you for your positive feedback! We're glad to hear that we were able to respond quickly and provide efficient service. Your satisfaction is our priority, and we appreciate your support! Thank You! Mr. Appliance

William Bennett
William Bennett via Google

Called "Mr. Appliance" for help with our Kenmore refrigerators icemaker. We easily made an appointment around our schedule and had it serviced today. The technician that they sent was Donald who was very friendly and who quickly diagnosed the problem. Fortunately it ended up being a quick repair and he helped us by showing us how to remove doors for a more thorough cleaning. We would highly recommend Mr. Appliance and especially Donald.

Response from Owner

Thank you for your wonderful feedback, William! We're thrilled to hear that Donald was able to assist you with your icemaker issue efficiently and provide helpful tips for maintenance. Your recommendation means a lot to us, and we're glad we could meet your needs. If you have any other appliance concerns in the future, don’t hesitate to reach out. Thank You! Mr. Appliance

Tony Martini
Tony Martini via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support and are glad to know you had a positive experience with us. We look forward to serving you again in the future! Thank You! Mr. Appliance

Total number of 5 star reviews :319

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