4.8/5

347 Ratings

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Susan Herschberger
Susan Herschberger via Google

Our tech, Mark, was efficient, polite, and fixed our range quickly. Saved me so much time and money! They do have a diagnostic fee, but it gets applied to the repair cost so it was so worth it! They did need to change the time of my appointment, but they informed me the day before and it worked out well.

Kathy Gardner
Kathy Gardner via Google

Donald was so thorough and he explained everything he did as he worked. We feel he went above and beyond with our repair.

Response from Owner

Thank you for your wonderful feedback, Kathy! We're thrilled to hear that Donald provided thorough and effective service while keeping you informed throughout the process. We appreciate your recognition of his efforts and are glad to know you felt well taken care of. Your satisfaction is our priority, and we're here for any future needs you may have. Thank You! Mr. Appliance

Barb Leuthe
Barb Leuthe via Google

I was very satisfied with my experience. My tech (Donald) was timely, efficient, knowlegeable and fun to chat with. The cost was reasonable. I had them out to repair my refridgerator last year, and again today for my dishwasher. Another good experience! Thank you!

Response from Owner

Thank you so much for sharing your positive experience with Mr. Appliance of St. Croix River Valley, Barbara! We're thrilled to hear that our technician provided you with timely, efficient, and knowledgeable service while also adding a touch of enjoyment to the experience. Delivering exceptional service at a reasonable cost is what we strive for, and we're delighted that we could meet your expectations. Your satisfaction is our priority, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Mr. Appliance!

Jennifer Quast
Jennifer Quast via Google

Response from Owner

Thank you for your perfect rating! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon. Thank You! Mr. Appliance

Tom Newman
Tom Newman via Google

On time and great service

Response from Owner

Thank you for your excellent review! We're glad to hear that you appreciated our punctuality and service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank You! Mr. Appliance

Ronald Bierbaum
Ronald Bierbaum via Google

Donald our repairman was skilled and knowledgeable. A delight to work with. Will call Mr Appliance again if I need service

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Donald provided you with skilled and knowledgeable service. It's great to know that you had a positive experience and we look forward to assisting you again in the future. Thank You! Mr. Appliance

Dave or Lynn Robson
Dave or Lynn Robson via Google

We have used Mr Appliance for our appliance repair needs and have always been very satisfied with

Response from Owner

Thank you, David, for your wonderful feedback! We’re thrilled to hear that you’ve consistently been satisfied with our appliance repair services. Your support means a lot to us, and we look forward to assisting you again in the future. Thank You! Mr. Appliance

Mary Madill
Mary Madill via Google

Service was prompt and professional. Diagnosed the problem quickly and resolved it within one visit. Highly recommend!

Response from Owner

Thank you for your wonderful feedback, Mary! We're thrilled to hear that you had a positive experience with our prompt and professional service. It's great to know we could quickly diagnose and resolve the issue in one visit. Your recommendation means a lot to us! Thank You! Mr. Appliance

Roger Heath
Roger Heath via Google

Response from Owner

Thank you for the fantastic rating! We’re thrilled to hear that you had a great experience. Your support means a lot to us. We look forward to serving you again soon! Thank You! Mr. Appliance

Alexandra Santa Cruz
Alexandra Santa Cruz via Google

Donald was very professional, discovered the problem right away and fixed it v quick with quickly. He is very knowledgeable. He was very friendly and courteous. Regarding Mr Appliance, I will suggest that you get a preliminary cost of the visit so you are not taken by surprise .

Response from Owner

Thank you for your positive feedback about Donald! We're glad to hear that he was able to quickly diagnose and resolve the issue while providing friendly and professional service. We appreciate your suggestion regarding a preliminary cost and will take it into consideration to improve our customer experience. Your insights help us serve our customers better! Thank You! Mr. Appliance

Erica Rooney
Erica Rooney via Google

They came out within 4 days of our service call. Very efficient!

Response from Owner

Thank you for your positive feedback! We're glad to hear that we were able to respond quickly and provide efficient service. Your satisfaction is our priority, and we appreciate your support! Thank You! Mr. Appliance

William Bennett
William Bennett via Google

Called "Mr. Appliance" for help with our Kenmore refrigerators icemaker. We easily made an appointment around our schedule and had it serviced today. The technician that they sent was Donald who was very friendly and who quickly diagnosed the problem. Fortunately it ended up being a quick repair and he helped us by showing us how to remove doors for a more thorough cleaning. We would highly recommend Mr. Appliance and especially Donald.

Response from Owner

Thank you for your wonderful feedback, William! We're thrilled to hear that Donald was able to assist you with your icemaker issue efficiently and provide helpful tips for maintenance. Your recommendation means a lot to us, and we're glad we could meet your needs. If you have any other appliance concerns in the future, don’t hesitate to reach out. Thank You! Mr. Appliance

Tony Martini
Tony Martini via Google

Response from Owner

Thank you for your five-star rating! We appreciate your support and are glad to know you had a positive experience with us. We look forward to serving you again in the future! Thank You! Mr. Appliance

Teri Odegard
Teri Odegard via Google

Response from Owner

Thank you for your perfect rating! We're thrilled to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! Thank You! Mr. Appliance

Mark Harrold
Mark Harrold via Google

Mark was very knowledgeable, very helpful, & very meticulous!

Response from Owner

Thank you for your kind words, Mark! We're thrilled to hear that you had a positive experience and found our team knowledgeable and meticulous. Your feedback motivates us to keep providing excellent service. We appreciate your support! Thank You! Mr. Appliance

Dodie Schuman
Dodie Schuman via Google

Had Mr. appliance out here today to fix a icemaker in a freezer the service Agent Donald was absolutely fabulous. He walked me through step-by-step everything he was doing and kept me informed the entire time. Would highly recommend this company and Donald if you’re looking for service.

Response from Owner

Thank you for your wonderful feedback! We’re thrilled to hear that Donald provided you with excellent service and kept you informed throughout the process. Your recommendation means a lot to us. We look forward to helping you again in the future! Thank You! Mr. Appliance

Janel
Janel via Google

Everything was fantastic from the initial phone call to the fabulous technician Donald. Donald went above and beyond to fix my washer, great customer service and very professional. Highly recommend this company and will be using in all future appliance needs.

Response from Owner

Thank you for your wonderful review, Janel! We're thrilled to hear that you had a fantastic experience with our team and that Donald exceeded your expectations. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance needs. We appreciate your support! Thank You! Mr. Appliance

Ashley Stensland
Ashley Stensland via Google

Our dryer just went out. I scheduled with Mr Appliance online at 7am, and a technician, Donald, was out to our home a couple hours later. He diagnosed the problem accurately and was back to install the part right away. Donald was awesome; timely, friendly and got my dryer working quicker than I was anticipating! Will definitely be using their service again, and requesting Donald as our technician.

Response from Owner

Thank you for your wonderful feedback! We're thrilled to hear that Donald provided you with prompt and efficient service. It's great to know your dryer is up and running again. We appreciate your trust in us and look forward to assisting you again in the future. Thank You! Mr. Appliance

Sharlene Arnason
Sharlene Arnason via Google

It was wonderful to have Donald in our home to diagnose the issue we had with our microwave. He was very efficient, professional and knowledgeable. Our microwave works like new!

Response from Owner

Thank you for your positive feedback! We're thrilled to hear that Donald was able to help with your microwave issue and that you found him efficient and knowledgeable. It's great to know your microwave is working like new again. We appreciate your business and look forward to assisting you in the future! Thank You! Mr. Appliance

Geno Green
Geno Green via Google

Excellent work! Very professional, efficient service. They were able to send Jacob out to us for a diagnosis, and have the parts ready for the fix to be done the very next day. Thank you so much!!!

Response from Owner

Thank you for your wonderful feedback, Geno! We're thrilled to hear that you had a positive experience with our service. Jacob is indeed a valued member of our team, and we're glad he could assist you so efficiently. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future! Thank You! Mr. Appliance

Total number of 5 star reviews :310

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