What People Are Saying About Mr. Appliance of Strafford County

Zach is great!

Mr. Appliance staff responded to my email within 24 hours (during the weekend) and scheduled an appointment for the following day (Monday) to assess my washing machine issue. The repairman was prompt, a great communicator and very courteous. He made great suggestions and didn't try to oversell. Unfortunately, the cost of repairs was more than a new washing machine and as a result, I have opted to replace my washer. The only downside is that their service call was expensive at $150 but if they do perform repair service the call charge is applied to the total bill. Most repair services charge $99 upfront. But I will definitely call them again if the need arises due to their quick turn around and professionalism. Thank you for your kind and very quick response.

Technician was very knowledgeable. Problem was identified and fixed. Area was clean when job was done. Mr Appliance in Epping NH is my Go To for repairs. Thank you. 😃

Wonderful, fast service. Bob is great would recommend to anyone

Professional, quick and effective. I will use them again.

Good service and reasonably fast response.

Quick professional work. Very easy to deal with and work was completed quickly. The technician had to solve the problem on the fly and did a fantastic job.

Very friendly and polite repairman. He also was very personable. "We were lucky to get our washing machine diagnosed the same day we called for an appointment. That was awesome.

Washing machine was leaking around the bellows. I called Mr Appliance on Monday morning. Courteous person answered the phone. Gave her the model number and problem. She said she would get back to me for a quote. Only 10 minutes later, she called back with a quote which was quite reasonable. She also stated veterans get a discount which I thought was great. Scheduled for repair for a Thursday afternoon. Received email confirmation. On Tuesday was called and she stated that there was an opening on Wednesday which we agreed to. Again, email confirmation with a photo (Zachary) who would be therebetween 12:30 -2:30. He called at about 1 pm and stated he was on his way. Arrived at about 1:30 and repair completed by 2:15. He noticed drain hose was too deep into the house drain so he made an adjustment. He showed me where the washer drain filter was and cleaned it. Zachary was professional and Courteous and answered all my questions. Hope to have him should I need another technician in the future. With the courtesy and fast handling of the office and actually the whole process. I would rate this SIX STARS. Thank you Mr Appliance of Rockingham County for an exceptional repair experience.

Quick response, pleasant and knowledgeable technician to work with. Turn around wasn't bad at all. Thanks for the help.

Came quickly, diagnosed the problem, got the replacement part quickly. They stuck with the estimate quoted even though the job took a little longer. Price was reasonable.

Very prompt and diagnosed the problem with my washer very quickly