4.8/5

1775 Ratings

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Pippa Jordan
Pippa Jordan via Google

Fantastic customer service. They did a wonderful job and had my washing machine fixed quickly. I would recommend them.

JACK SALVATORE
JACK SALVATORE via Google

I could not be more pleased with the experience I had with Mr. Appliance.

Response from Owner

We're thrilled to hear that you had a great experience with Mr. Appliance, Jack! Thank you for your kind words and support. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !

Julie Chichlowski
Julie Chichlowski via Google

Repair person was early for appointment (and called to let us know). Washer was repaired within the hour. As good as new. Definitely would use them again.

Response from Owner

Thank you for your wonderful review, Julie! We're glad to hear that our repair person was prompt and efficient in fixing your washer. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !

Dee Vincent
Dee Vincent via Google

The first time I called and scheduled an appointment Mike made the appointment. The next day no one showed up or called. I called the next day talked to Mike who made the original appointment. For whatever reason the computer system failed to install-it into their calendar. Mistakes happen & computer glitches happen we all know that. Brad came out the next day. of course they had to order the parts. Brad let me know they would let me know when they received the part. Much to my surprise they called me the very next day. parts were in. Scheduled to come out the same day late in the afternoon. Brad even went so far as making sure my washer worked right before he left. I would definitely use them again.

Response from Owner

Thank you for sharing your experience, Dee! We appreciate your understanding regarding the initial scheduling issue. We're glad to hear that Brad provided excellent service and ensured your washer was working properly. Your support means a lot to us, and we look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !

Mark Hofmeister
Mark Hofmeister via Google

Response from Owner

Thank you for the 5-star rating, Mark! We appreciate your support and look forward to serving you again in the future. Thank you for being a Mr Appliance Customer !

Tami Robinson
Tami Robinson via Google

Highly recommend! Mike was amazing. My tech Carlos came same day. Came back when promised with the ordered part and when we needed a second pat he searched his truck & found it and came back to finish for me! Exceptional customer service! Much appreciated!!!

Response from Owner

Thank you for your wonderful review, Tami! We're thrilled to hear that Mike and Carlos provided you with exceptional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !

Blanche Branton
Blanche Branton via Google

Matthew came to my home today to fix my gas range … he was courteous, knowledgeable and a real pleasure to work with. His professionalism is a tribute to your company!!

Response from Owner

Thank you for your wonderful feedback, Blanche! We're thrilled to hear that Matthew provided you with exceptional service. We appreciate your kind words and will share them with our team. Your satisfaction is our priority! Thank you for being a Mr Appliance Customer !

Kim Flor
Kim Flor via Google

This company responded right away when I called. They were able to come out within just a few days. Confirmed the tech with a picture the day before the appt. Sent a text with picture when he was on his way. Showed up on time and was able to diagnose and repair my dryer in the same visit.

Response from Owner

Thank you for sharing your experience, Kimberly! We are thrilled to hear that our team was responsive and efficient in addressing your dryer issue. Your satisfaction is our priority, and we appreciate the feedback! Thank you for being a Mr Appliance Customer !

Steven Tirado
Steven Tirado via Google

Response from Owner

Thank you for the 5-star rating, Steven! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !

Ike Sutherland
Ike Sutherland via Google

Matthew was real good...fast & efficient...did an excellent job.

Response from Owner

Thank you for your wonderful review, Ike! We're thrilled to hear that Matthew provided fast and efficient service. Your satisfaction means a lot to us! Thank you for being a Mr Appliance Customer !

Mark Schaefer
Mark Schaefer via Google

Technicians on time, friendly, knowledgeable and good communication

Response from Owner

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with our technicians. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !

Nancy Johnson
Nancy Johnson via Google

Bradley was early and made easy work of putting a new motor in my dishwasher! Good job!

Response from Owner

Thank you for your kind words, Nancy! We’re glad to hear that Bradley provided prompt and efficient service. Your satisfaction is our priority, and we appreciate your feedback! Thank you for being a Mr Appliance Customer !

Pat “Scooter” Monahan
Pat “Scooter” Monahan via Google

Carlos did a great job! Timely, quick and respectful. I highly recommend Mr. Appliance.

Response from Owner

Thank you for your wonderful review, Pat! We're thrilled to hear that Carlos provided you with excellent service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you for being a Mr Appliance Customer !

Krystal Philipps
Krystal Philipps via Google

Response from Owner

Thank you for the 5-star rating, Krystal! We're glad to have your support and that your Samsung Dryer drum isn't grinding anymore. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !

Chuck Hedberg
Chuck Hedberg via Google

Terrific customer service and communication! Knowledgeable, friendly and trustworthy technicians. I highly recommend them!

Response from Owner

Thank you for your wonderful review, Chuck! We're thrilled to hear that you had a great experience with our customer service and technicians. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you for being a Mr Appliance Customer !

Janet Olson
Janet Olson via Google

Response from Owner

Thank you for the 5-star rating, Janet! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !

Katherine Fierroskelly
Katherine Fierroskelly via Google

Mike was so kind and determined to find the panel for my washer. I appreciate the great customer service.

Response from Owner

Thank you so much for taking the time to give us positive feedback Katherine. That board was the last one in the states.

Sharon C
Sharon C via Google

Very knowledgeable and professional. Addressed my concerns and fixed my refrigerator. Was very happy with the work and Mathew was very nice and easy to talk to.

Response from Owner

Thank you for your wonderful review, Sharon! We’re thrilled to hear that Mathew was able to address your concerns and provide such great service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to helping you again in the future! Thank you for being a Mr Appliance Customer !

Briana Tsitirides
Briana Tsitirides via Google

Response from Owner

Thank you for your perfect rating! We're delighted to have served you and appreciate your support. Thank you for being a Mr Appliance Customer !

RS
RS via Google

The glass in the front of my oven was broken and Mike got it fixed and back to me in record time. Thanks Mr. Appliance

Response from Owner

Thank you for your wonderful review, RS! We're thrilled to hear that Mike was able to fix your oven glass quickly. Your satisfaction is our top priority, and we appreciate your kind words! Thank you for being a Mr Appliance Customer !

Total number of 5 star reviews :1664

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