Total number of 5 star reviews :1664
Fantastic customer service. They did a wonderful job and had my washing machine fixed quickly. I would recommend them.
I could not be more pleased with the experience I had with Mr. Appliance.
We're thrilled to hear that you had a great experience with Mr. Appliance, Jack! Thank you for your kind words and support. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !
Repair person was early for appointment (and called to let us know). Washer was repaired within the hour. As good as new. Definitely would use them again.
Thank you for your wonderful review, Julie! We're glad to hear that our repair person was prompt and efficient in fixing your washer. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !
The first time I called and scheduled an appointment Mike made the appointment. The next day no one showed up or called. I called the next day talked to Mike who made the original appointment. For whatever reason the computer system failed to install-it into their calendar. Mistakes happen & computer glitches happen we all know that. Brad came out the next day. of course they had to order the parts. Brad let me know they would let me know when they received the part. Much to my surprise they called me the very next day. parts were in. Scheduled to come out the same day late in the afternoon. Brad even went so far as making sure my washer worked right before he left. I would definitely use them again.
Thank you for sharing your experience, Dee! We appreciate your understanding regarding the initial scheduling issue. We're glad to hear that Brad provided excellent service and ensured your washer was working properly. Your support means a lot to us, and we look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !
Thank you for the 5-star rating, Mark! We appreciate your support and look forward to serving you again in the future. Thank you for being a Mr Appliance Customer !
Highly recommend! Mike was amazing. My tech Carlos came same day. Came back when promised with the ordered part and when we needed a second pat he searched his truck & found it and came back to finish for me! Exceptional customer service! Much appreciated!!!
Thank you for your wonderful review, Tami! We're thrilled to hear that Mike and Carlos provided you with exceptional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank you for being a Mr Appliance Customer !
Matthew came to my home today to fix my gas range … he was courteous, knowledgeable and a real pleasure to work with. His professionalism is a tribute to your company!!
Thank you for your wonderful feedback, Blanche! We're thrilled to hear that Matthew provided you with exceptional service. We appreciate your kind words and will share them with our team. Your satisfaction is our priority! Thank you for being a Mr Appliance Customer !
This company responded right away when I called. They were able to come out within just a few days. Confirmed the tech with a picture the day before the appt. Sent a text with picture when he was on his way. Showed up on time and was able to diagnose and repair my dryer in the same visit.
Thank you for sharing your experience, Kimberly! We are thrilled to hear that our team was responsive and efficient in addressing your dryer issue. Your satisfaction is our priority, and we appreciate the feedback! Thank you for being a Mr Appliance Customer !
Thank you for the 5-star rating, Steven! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !
Matthew was real good...fast & efficient...did an excellent job.
Thank you for your wonderful review, Ike! We're thrilled to hear that Matthew provided fast and efficient service. Your satisfaction means a lot to us! Thank you for being a Mr Appliance Customer !
Technicians on time, friendly, knowledgeable and good communication
Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with our technicians. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !
Bradley was early and made easy work of putting a new motor in my dishwasher! Good job!
Thank you for your kind words, Nancy! We’re glad to hear that Bradley provided prompt and efficient service. Your satisfaction is our priority, and we appreciate your feedback! Thank you for being a Mr Appliance Customer !
Carlos did a great job! Timely, quick and respectful. I highly recommend Mr. Appliance.
Thank you for your wonderful review, Pat! We're thrilled to hear that Carlos provided you with excellent service. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you for being a Mr Appliance Customer !
Thank you for the 5-star rating, Krystal! We're glad to have your support and that your Samsung Dryer drum isn't grinding anymore. We look forward to serving you again in the future! Thank you for being a Mr Appliance Customer !
Terrific customer service and communication! Knowledgeable, friendly and trustworthy technicians. I highly recommend them!
Thank you for your wonderful review, Chuck! We're thrilled to hear that you had a great experience with our customer service and technicians. Your recommendation means a lot to us! We look forward to assisting you again in the future. Thank you for being a Mr Appliance Customer !
Thank you for the 5-star rating, Janet! We appreciate your support and look forward to serving you again. Thank you for being a Mr Appliance Customer !
Mike was so kind and determined to find the panel for my washer. I appreciate the great customer service.
Thank you so much for taking the time to give us positive feedback Katherine. That board was the last one in the states.
Very knowledgeable and professional. Addressed my concerns and fixed my refrigerator. Was very happy with the work and Mathew was very nice and easy to talk to.
Thank you for your wonderful review, Sharon! We’re thrilled to hear that Mathew was able to address your concerns and provide such great service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to helping you again in the future! Thank you for being a Mr Appliance Customer !
Thank you for your perfect rating! We're delighted to have served you and appreciate your support. Thank you for being a Mr Appliance Customer !
The glass in the front of my oven was broken and Mike got it fixed and back to me in record time. Thanks Mr. Appliance
Thank you for your wonderful review, RS! We're thrilled to hear that Mike was able to fix your oven glass quickly. Your satisfaction is our top priority, and we appreciate your kind words! Thank you for being a Mr Appliance Customer !
Total number of 5 star reviews :1664