4.7/5

1514 Ratings

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Valentina Marano
Valentina Marano via Google

Response from Owner

Hi Valentina, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.

Amy Matuza (Ame)
Amy Matuza (Ame) via Google

The company was very prompt and got a technician out the day I called to look at my refrigerator. Angel was extremely helpful and professional

Response from Owner

Thank you for the review. We will share this with Anjel.

Stanley Komorowski
Stanley Komorowski via Google

Fast knowledgeable service. Service person was great. Kind of expensive though.

Response from Owner

Thank you for giving us the opportunity to assist you.

Art Santos
Art Santos via Google

The salesman Damon was very professional and was able to fix the problem on site the same day. There was no need to order parts as he had the part needed to fix the problem right in his truck. He sent a text of himself to us before arriving so my wife knew what he looked like before answering the door & when he arrived he explained what he believed the problem was & his diagnosis was right on point. We couldn’t be happier with Damon’s service. You can tell that Damon enjoys & takes pride in his work. We would definitely use this company again!

Response from Owner

Damon sure does take pride in his trade. He loves to assist our customers. We will share this review with him.

ROSE DOYAN
ROSE DOYAN via Google

Anjil was a very competent & pleasant young man who listened to my issues w/stove and refrigerator. He tested everything & things appeared to be working correctly for now. Restarted ice maker & said to call if it did not make ice within 2 days as then it would need to be replaced.

Response from Owner

Thank you for the review.

PAM VARDARO
PAM VARDARO via Google

Kevin was excellent, very helpful and professional. I have had all good experiences with the service professionals at this company. Knowledgable and fair priced.

Response from Owner

We will pass this along to Kevin. Thank you.

Sharon Grant
Sharon Grant via Google

Response from Owner

Thank you for the review

Tara Kaduson
Tara Kaduson via Google

Good communication. On time. Friendly. Professional.

Response from Owner

Thank you for the review

Stephen Mangan
Stephen Mangan via Google

Friendly service technician. Updated me on his progress and showed me the problem and fixed it within 45 minutes. Great job.

Steve Casey
Steve Casey via Google

Tony Pascuccio
Tony Pascuccio via Google

John Gaffney
John Gaffney via Google

Kevin was great. Figured out the issue and resolved quickly. He’s also a nice guy and very knowledgeable. I will call again if I need something fixed.

Susan Coburn
Susan Coburn via Google

Angil is knowledgeable and friendly. He solved the issue with the dishwasher.

Response from Owner

Thank you for your kind words, Susan. We're delighted to hear that Angil was able to assist you with your dishwasher. Providing knowledgeable and friendly service is very important to us, and we're glad to know Angil met your expectations.

Steven Rosenfeld
Steven Rosenfeld via Google

Great service from Damon! Our washer stopped working so we called Chris at Mr. Appliance in Tewksbury and ace repairman Damon arrived to our place within 2 hours of our call. He diagnosed the problem and ordered the new part (new water pump) that arrived the next day. He gave us a firm price that was very reasonable. We appreciated his clear explanation of the problem and the options available to us. Damon was able to install the pump staight away and all is well. We couldn't be more pleased with Damon and the folks at Mr Appliance of Tewksbury. Highly recommend them, and they will be 'top of the list' when any of our major appliances need service!

Response from Owner

Thank you so much for sharing your positive experience with Damon and the team at Mr. Appliance of Tewksbury. It's wonderful to hear that Damon was able to promptly diagnose and repair your washer, ensuring everything was back to working order quickly. We're delighted to know that you found our service reasonable and appreciated the clear communication regarding the problem and solutions. Your recommendation means a lot to us, and we’re thrilled to be at the top of your list for any future appliance needs.

Margaret Witherington
Margaret Witherington via Google

Service technician was extremely friendly and professional. Parts came fairly quickly and follow up appointment to install was also relatively quick.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Blake! We really appreciate your business. Please let us know what we can do for you in the future.

Karen Craig
Karen Craig via Google

Mr. Appliance was very helpful with straightening out my warranty information with Lowe's. They were prompt, courteous and knowledgeable.

Response from Owner

Hi Karen, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Tom Losoncvy
Tom Losoncvy via Google

Damon, our service tech, is knowledgeable, courteous, skillful & always explains the scope of work. We know that he always has our best in mind when he services our appliances.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Tom! We really appreciate your business. Please let us know what we can do for you in the future.

Linas Alinskas
Linas Alinskas via Google

Response from Owner

Thank you so much, Linas, for your wonderful review. We're thrilled to hear that you had a positive experience with Mr. Appliance Of Tewksbury. Your kind words and support mean a lot to us, and we're delighted we could meet your expectations. Looking forward to serving you again in the future!

Anna Sciortino
Anna Sciortino via Google

Easy to book an appointment. Technician was knowledgeable and helpful.

Response from Owner

Thank you, Anna! We're delighted we could make your appliance project seamless and we'll be sure to let our service professional know their expertise was valuable to you. Please don't hesitate to reach out if you need us again in the future! Mr. Appliance of Tewksbury

Karen Durante
Karen Durante via Google

Response from Owner

Karen, thank you for your excellent rating! We're glad we could help. Mr. Appliance of Tewksbury

Total number of 5 star reviews :1414

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