4.7/5

1511 Ratings

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ROSE DOYAN
ROSE DOYAN via Google

Anjil was a very competent & pleasant young man who listened to my issues w/stove and refrigerator. He tested everything & things appeared to be working correctly for now. Restarted ice maker & said to call if it did not make ice within 2 days as then it would need to be replaced.

PAM VARDARO
PAM VARDARO via Google

Kevin was excellent, very helpful and professional. I have had all good experiences with the service professionals at this company. Knowledgable and fair priced.

Sharon Grant
Sharon Grant via Google

Tara Kaduson
Tara Kaduson via Google

Good communication. On time. Friendly. Professional.

Stephen Mangan
Stephen Mangan via Google

Friendly service technician. Updated me on his progress and showed me the problem and fixed it within 45 minutes. Great job.

Steve Casey
Steve Casey via Google

Tony Pascuccio
Tony Pascuccio via Google

John Gaffney
John Gaffney via Google

Kevin was great. Figured out the issue and resolved quickly. He’s also a nice guy and very knowledgeable. I will call again if I need something fixed.

Susan Coburn
Susan Coburn via Google

Angil is knowledgeable and friendly. He solved the issue with the dishwasher.

Response from Owner

Thank you for your kind words, Susan. We're delighted to hear that Angil was able to assist you with your dishwasher. Providing knowledgeable and friendly service is very important to us, and we're glad to know Angil met your expectations.

Steven Rosenfeld
Steven Rosenfeld via Google

Great service from Damon! Our washer stopped working so we called Chris at Mr. Appliance in Tewksbury and ace repairman Damon arrived to our place within 2 hours of our call. He diagnosed the problem and ordered the new part (new water pump) that arrived the next day. He gave us a firm price that was very reasonable. We appreciated his clear explanation of the problem and the options available to us. Damon was able to install the pump staight away and all is well. We couldn't be more pleased with Damon and the folks at Mr Appliance of Tewksbury. Highly recommend them, and they will be 'top of the list' when any of our major appliances need service!

Response from Owner

Thank you so much for sharing your positive experience with Damon and the team at Mr. Appliance of Tewksbury. It's wonderful to hear that Damon was able to promptly diagnose and repair your washer, ensuring everything was back to working order quickly. We're delighted to know that you found our service reasonable and appreciated the clear communication regarding the problem and solutions. Your recommendation means a lot to us, and we’re thrilled to be at the top of your list for any future appliance needs.

Margaret Witherington
Margaret Witherington via Google

Service technician was extremely friendly and professional. Parts came fairly quickly and follow up appointment to install was also relatively quick.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Blake! We really appreciate your business. Please let us know what we can do for you in the future.

Karen Craig
Karen Craig via Google

Mr. Appliance was very helpful with straightening out my warranty information with Lowe's. They were prompt, courteous and knowledgeable.

Response from Owner

Hi Karen, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!

Tom Losoncvy
Tom Losoncvy via Google

Damon, our service tech, is knowledgeable, courteous, skillful & always explains the scope of work. We know that he always has our best in mind when he services our appliances.

Response from Owner

Thank you so much for taking the time to leave this five-star rating, Tom! We really appreciate your business. Please let us know what we can do for you in the future.

Linas Alinskas
Linas Alinskas via Google

Response from Owner

Thank you so much, Linas, for your wonderful review. We're thrilled to hear that you had a positive experience with Mr. Appliance Of Tewksbury. Your kind words and support mean a lot to us, and we're delighted we could meet your expectations. Looking forward to serving you again in the future!

Anna Sciortino
Anna Sciortino via Google

Easy to book an appointment. Technician was knowledgeable and helpful.

Response from Owner

Thank you, Anna! We're delighted we could make your appliance project seamless and we'll be sure to let our service professional know their expertise was valuable to you. Please don't hesitate to reach out if you need us again in the future! Mr. Appliance of Tewksbury

Karen Durante
Karen Durante via Google

Response from Owner

Karen, thank you for your excellent rating! We're glad we could help. Mr. Appliance of Tewksbury

Kara Nierenberg
Kara Nierenberg via Google

Kevin was on time, courteous, and was able to diagnose and repair my dryer all in 1 visit. I would definitely use this service again.

Response from Owner

Kara, thank you for your review! We're glad to hear Kevin could earn your trust in us with his prompt service and expertise. It's fantastic we could whip your dryer back into shape and we look forward to assisting you again in the future! Mr. Appliance of Tewksbury

Wendy Guiles-Trombetta
Wendy Guiles-Trombetta via Google

Very pleased with Kevin's service. His professionalism and expertise has my Speed Queen once again spinning away! Will use Mr. Appliance again!

Response from Owner

Wendy, it’s awesome to hear Kevin got your Speed Queen back in action! His professionalism and expertise are exactly what we aim for on every service call. Thank you for choosing Mr. Appliance, and we’ll be here if you ever need us again! Mr. Appliance of Tewksbury

Anthony Stepanik
Anthony Stepanik via Google

They got both my air filter and water filter lights to go off on my refrigerator Without Angel my tech I would of been lost

Response from Owner

It was our pleasure, Anthony! We'll make sure to let Angel know you appreciate his service. Thank you so much for giving us a call! Mr. Appliance of Tewksbury

Erik Britt-Webb
Erik Britt-Webb via Google

The team was super responsive and knowledgeable. They got our dryer up and running in a day with replacement parts!

Total number of 5 star reviews :1411

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