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Total number of 5 star reviews :1956
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Mr. Appliance of The Tri-Cities
Independently Owned and Operated
Change Location
Mr. Appliance of The Tri-Cities
Independently Owned and Operated
Our Results
Quickly diagnosed the issue with our whirlpool fridge. Although they were sent the wrong part, they were able to obtain the correct part and come back later that day to fix. Austin and Nick were great!
Very knowledgeable. Really nice guy!
Julie, we're so glad to hear that our service professional could help! Thank you for sharing your feedback, we're here whenever you need us! The Mr. Appliance Team
Prompt, courteous, knew what he was doing, fixed it quickly a d left everything as he found it.
It's our pleasure to respect your home and repair your appliance for you, Francie. We appreciate the opportunity to serve you and are here for you should you ever need our appliance repair services again. Thank you! The Mr. Appliance Team
Very pleased with service. Austin and Derrick were professional and very thorough in making refrigerator repair.
Earline, thank you for sharing your satisfaction! We're happy to hear that Austin and Derrick repaired your fridge so that your home can be in working order again. We'll be sure to pass your appreciation along! The Mr. Appliance Team
The technicians were very professional and arrived when they said they were going to. And my washing machine was fixed perfectly! I would highly recommend this company!
Thanks for your recommendation, Rose! We're glad our service professionals were prompt and got your washing machine up and running in no time. We hope to help you again should the need arise! The Mr. Appliance Team
Very professional company with technicians that are knowledgeable and professional. Very impressed with technician Derrick
John, thank you for your review! We are grateful to earn your trust in our appliance repair services and look forward to letting Derrick know how much you appreciate his efforts to keep your home in tip-top shape. The Mr. Appliance Team
Great guys. Professional and pleasant. Job well done. Thank you!
You're welcome, Claudio! It was such a pleasure to assist you with your appliance needs, and we hope you'll reach out with any future projects. Thank you for your review! The Mr. Appliance Team
We appreciate your excellent rating of our appliance repair service, Noreen. Thank you for sharing your endorsement!The Mr. Appliance Team
I've used these honest folks for many appliances. They always take care of it! Very professional!
Terryl, thank you for always choosing us for your appliance repair needs! We're grateful to continually work hard to keep your home running smoothly. Please let us know if you need anything! The Mr. Appliance Team
Using Mr. Appliance to diagnose problems we were having with our washer and dryer was one of the best decisions we have ever made. Our service technician, Derrick, was professional, proficient, and personable. He arrived promptly, worked diligently and efficiently, and cleaned up very well after his work was completed. He was extremely forthcoming about our issues and the cost for repairs. Unfortunately, the cost of repair was prohibitive and we decided that it was more cost effective to purchase new appliances. I highly recommend Mr. Appliance because of the stellar service that we received!
Thank you for your kind recommendation, Sherrill! We're glad we could help you make an informed decision about the washer and dryer, and respect your home in the process. It's great to hear how helpful and honest Derrick was about the scope of work needed! We'll be sure to pass your appreciation along, and we are always here for your appliance repair needs. The Mr. Appliance Team
Quick diagnosis I decided buy new one
Alberto, we’re glad we could provide a quick and clear diagnosis to help with your decision. Sometimes replacement is the better route, and we appreciate you calling on Mr. Appliance of The Tri-Cities. Thanks for sharing your experience! The Mr. Appliance Team
Very professional, personable, and cleaned up after he was finished. Informed us upfront about everything. Highly recommend.
Donna, we’re so glad your appliance repair visit was handled with professionalism and care. Clear communication and leaving the space clean are important parts of every service we provide. Thank you for trusting Mr. Appliance and for recommending us. We truly appreciate it! The Mr. Appliance Team
We appreciate your review, Mary! We're here to help you whip those appliances back into shape! The Mr. Appliance Team
Derick did a great job... Would recommend them to anyone and actually we already have!!! Thanks Mr Appliance and Derick
You're welcome, Vicky! We're delighted Derick could whip your appliance back into shape, and we'll be sure to share your kind words with him. Thank you for your review! The Mr. Appliance Team
Nick and Steve all about the business. Came straight in takeoff l tackled the job. Prices are affordable. Thanks guys
Teresa, it’s great to hear Nick and Steve jumped in and handled things with no fuss. We’re really glad the pricing felt fair and that the whole experience worked out smoothly for you. Thanks for taking the time to share—we appreciate it! The Mr. Appliance Team
Staff very helpful, Thank you for excellent service!
We're so glad we could help, Tamela! Thanks for giving us a call and for trusting us to repair your appliance. The Mr. Appliance Team
There was some confusion in the scheduling of the service and if I had not called to confirm the service appt, the technician may not have been here when scheduled. The first visit is supposed to be simply diagnostic, to figure out the problem and then schedule a different appt to do the repair. However, once the technician did arrive, (Derrick) he was great! Very professional. He diagnosed the issue and just happened to have the needed part to repair my wash machine in his van. So he replaced the part on the initial visit and we were good to go! Very pleased, thanks Derrick! I do hope that Mr Appliance takes care of and attempts to retain their experienced technicians. Their field experience and expertise are a reflection of the values of the company they work for. Only drawback is the invoice Derrick sent to my email did not have an itemized list for cost of the part versus cost of installation. Just a total for the job. I would've liked to know how much that actual part costs but in the grand scheme, it's moot. However, don't think the company makes the customer or the techs privy to that info. Still very satisfied with my choice for Mr Appliance!
Phil, thank you for your feedback, and we appreciate your patience with scheduling your appointment. We're glad Derrick was able to expertly diagnose what was wrong with your washing machine and that he had the necessary part with him to make the repair. We want to assure you that we value our employees and are grateful for their service and expertise. We appreciate the opportunity to keep your home in working order and hope to help you again. The Mr. Appliance Team
Very respectful, friendly, and efficient.
Thank you for sharing your review, Abby! We're glad we could earn your trust in our appliance services, and we hope you'll reach out if you need us again in the future! The Mr. Appliance Team
Derric was very knowledgeable and did the repair in a timely manner. Would recommend.
Delena, we’re glad Derric was able to get your repair done quickly and with the expertise you needed. Reliable service is what we aim for! Thank you for your recommendation—we truly appreciate it! The Mr. Appliance Team
Quick appointment scheduled and Derrick was great!! Came in, diagnosed and fixed! Good to go!!
We're glad we could make your experience with us an easy one and quickly repair your appliance. We'll be sure to let Derrick know you appreciate his efforts! Thanks so much for giving us a call! The Mr. Appliance Team
Total number of 5 star reviews :1956
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