What People Are Saying About Mr. Appliance of Urbandale

Great job! Great customer service!

We originally contacted Mr. Appliance to try and fix our dishwasher and the technician Benjy was transparent on the issue and the cost to fix the dishwasher. We ended up purchasing a new dishwasher and having Benjy install the new one. He was easy to work with and was very kind and personable to us and our property.

Clint was awesome! Explained the issue & went right to work!

Very polite, very helpful, overall a very good experience. He came in, got straight to work and was able to identify and fix the problem in under 30 minutes. 10/10.

Very impressed! I called and described my fridge issue and they explained up front that they had $130 trip fee, but it would go towards fixing the issue if it was repairable. They sent a text & email the day before the scheduled visit outlining a2 hour window. A picture of the technician was sent when he was on his way, which I appreciated. The problem was diagnosed quickly, the technician went back to the shop to get the part, but returned and had it fixed in no time! Thanks Regis for being so efficient! I’d highly recommend.

Clinton was great and worked around my work from home schedule. Very friendly and was able to fix the dryer and explained the issues with the dryer so a decision could be made to fix or replace.

Same day appointment for dryer that didn’t work, tech was terrific & price was reasonable! Thanks, Benjy!

Showed up on time and fixed our ice maker timely. Tech was very professional and efficient

This business is extremely trustworthy and timely. Every other business I called had me on hold for minutes while Mr. Appliance answered right away. The technician arrived exactly on time and delivered a diagnostic in less than an hour. I would happily pay for their services again.

The technician was fast, courteous and experienced. Diagnosed the issue with my refrigerator door located the part Needed, retrieved it from Supplier returned and installed it. Very efficient

We contacted Mr. Appliance regarding an error code on our refrigerator. Their technician was courteous and knowledgeable, thoroughly explaining the issue before ordering the necessary replacement part. The part arrived the following day, they promptly returned to complete the installation.

Fast, reasonable priced, and courteous

Bengi is truly a gem! He was efficient, outgoing, and friendly.

Easy appt setup, arrived on time and were great onsite, I highly recommend

Co was quick, replaced a fan same day in my refrigerator, thank you Regis!

They came out promptly, diagnosed the issue, and fixed it. Great job!

Punctual, professional.