What People Are Saying About Mr. Appliance of Urbandale

Great service

Benjy was great, helped us get our dishwasher working and has a wonderful personality and good sense of humor!

They felt awful I had waited a month to get my freezer working due to our home warranty company. When they heard that, they came out the same day! Found the issues and got it fixed quickly. 100% will call them in the future!

My son decided to use a plastic cutting board to bake a frozen pizza on. Thought my oven was toast. The techs were super nice and chipped away at the plastic little by little and managed to salvage my oven! Highly recommend them if you’re looking for budget friendly prices and top notch work!

Mr.Appliance is in my contacts, definitely will be calling them first time I need anything. Thank you!

Benji (I hope I didn’t butcher his name) was amazing! Prompt, polite, and efficient. Thanks for such a great job up and running in a hour.

Crisis potential! Oven out the day before Thanksgiving! Family due in from local and California. Mr. Appliance technician altered his schedule and found the igniter was faulty. He located and installed the new igniter part. Oven back in operation for a Thanksgiving dinner success!

Mr Appliance of Urbandale had two technicians work on our oven and fixed the problem very quickly - even including a trip to get needed parts. Their trip charge applied to the total cost of the project - which is the way all service companies should operate (but many don’t). In addition they were both very professional and friendly.

We arrived in Iowa from Arizona today to our new home. The refrigerator ice maker wasn’t working and the freezer wasn’t. cold. I called Mr Appliance in late afternoon and they were out to our house within an hour and solved the problem, even left to get a part and installed it today. Tech was friendly and left the area clean. What could have been a big problem was a wonderful experience and welcome to Iowa. In the future any appliance issues we will call Mr Appliance

First off when you make an appointment they send a picture of your technician coming to your home. No worries about a "stranger" showing up so to speak. Second the technician , Benjy was friendly and knew as soon as he heard the dryer and the situation and got the part and replaced it fast. Beforehand you are given the cost of repair and you say repair it or not, up to you. But the cost was very reasonable and worth it. Benjy was just great and recommend this company and technician. 5 plus stars.

Technician was knowledgeable and personable. Appreciated the updates preceeding his arrival, including his picture so I knew who to expect at my door. He diagnosed and completed the repairs promptly, he also

Clinton was friendly got the job done quickly. He looked at an issue we forgot to mention when scheduling. He diagnosed the problem and will schedule a return when the part is available.

Bengy was fantastic and even earlier than expected

The guys were great about explaining what was wrong with our washer and pipes and explaining what we needed to do to fix the problems!!!

Technician was very friendly, easy to work with and showed up in a timely manner. Fixed my dryer the same day and cost was less than other places

Very friendly and professional service! Benjy, our service tech, was awesome! Diagnosed and corrected the problem quickly. He took the time to explain the repairs needed and suggested how to help keep it from happening again. We will definitely use Mr. Appliance in the future if the need arises. Highly recommend you give them a try.