Total number of 5 star reviews :2187
Awesome staff! I was called when my refrigerator part arrived. Great customer service!
Gilbert has serviced our Sub Zero over the years and always does a terrific job. The staff is courteous and friendly and they are very responsive.
The technician was professional, timely, and skilled. He explained the problem clearly and the reason. He had experiece in the tight space problem caused by a remodel, and was skillful in managing the problem.
Had them to the house for a dryer repair. Easy to schedule. Prompt, thorough, friendly service. Will use again.
Love these guys! I had a broken washer and 7 people in my household so I've been doing laundry in the tub for the past month while working with a different company that had to come out multiple times. Not the easiest thing when I'm coming up on my third tri of pregnancy. Emiliano was my tech and he was an absolute angel. This man is a literal ray of sunshine and a joy to be around- plus he fixed my washer in a matter of a few days between the diagnostic visit and the repair after we got a new control board in. He also told me about the things the other company hadn't been doing that they'd said they did. Love the honesty, efficiency, and outstanding customer service I received. Seriously- don't bother with anyone else, these guys are the best and so up front about pricing and timeliness and what's going on with your appliances. They're the only ones I'll ever call again. Love it- keep up the good work!
The top oven of a 15 year old double oven wasn’t heating properly and taking too long to cook. Gilbert arrived and diagnosed that the problem was a faulty sensor. Today he replaced the sensor and found that the oven was once again heating perfectly. Really appreciate how quickly Gilbert diagnosed and fixed our oven. We will use Mr. Appliance again.
Local, knowledgeable, experienced, great customer service and timely. It reminded me of how service used to be.
I have used this service several times. I have always been satisfied. They do good reliable work.
Everyone I spoke with to arrange my oven getting fixed were friendly, helpful, and professional. Emilio was our technician. He came out in the window we were given, was very friendly and professional upon arrival. He definitely knew what he was talking about, found the problem with the oven within a few minutes and walked through what he needed to do to fix it. He went and picked up the part and had it fixed within minutes when he got back. On top of taking care of our oven, he also talked with our child about art projects he had done and made his day. I would recommend this company for anyone needing appliance repair and I would definitely recommend asking for Emilio if he is available.
Good service, showed up in time block expected, found the issue right away and fixed.
Thank you so much for taking the time to leave this five-star rating, Dean! We really appreciate your business. Please let us know what we can do for you in the future.
Thank you so much for taking the time to leave this five-star rating, Bonnie! We really appreciate your business. Please let us know what we can do for you in the future.
I had to wait a few days, but these guys were able to come over and fix my dryer in just a few hours. Emiliano Mendez was super nice and did a great job
Thank you so much for taking the time to leave this five-star rating, Brett! We really appreciate your business. Please let us know what we can do for you in the future.
Our Tech. came out and diagnosed our problems and told us that he would order parts and how much it would be and he would install the parts when they arrived. Gilbert was a very nice guy and a true professional. Will not hesitate to call again for any of my appliance repairs.
Thank you so much for taking the time to leave this five-star rating, Gregg! We really appreciate your business. Please let us know what we can do for you in the future.
Emelio from Mr. Appliance was fantastic! He was professional, efficient, and a pleasure to have in our home while repairing our dishwasher. When parts needed to be ordered, he made the process seamless and returned the following week to complete the job. I highly recommend his service!
Thank you so much for taking the time to leave this five-star rating, Jen! We really appreciate your business. Please let us know what we can do for you in the future.
Emelio from Mr. Appliance was fantastic! He was professional, efficient, and a pleasure to have in our home while repairing our dishwasher. When parts needed to be ordered, he made the process seamless and returned the following week to complete the job. I highly recommend his service!
Thank you so much for taking the time to leave this five-star rating, Steven! We really appreciate your business. Please let us know what we can do for you in the future.
March 11 2025 - Since we found this company it has been our go to place. We started back in 6/ 2023 and we always return here . We have the best experience and get great results. So yesterday my LG front loader washer alerted us a code OE, washing machine tub was not draining, So before we called this company we had a drain company come out and check the drain pipes for clogs just to make sure it wasn't a clogged drain. Laundry room drain pipe was clear and good. That being said we called Mr. Appliance Ryan ( our go to guy ) came out the next day. He checked the drain pipe and gave it an all clear. It was the water pump , ( he said it was common in LG washers ) going bad, making a growling sound . and had a tub full of water. My advice is have your model and serial # prior to calling so they can have a part on them if available, and Ryan did have one with him, Yay ! He installed it and we are good to go. All Wives and Mothers know that feeling oh ! ^$@*%? the washer machine is not working crap.... Ryan saved my day, A good guy, proffesional, knowledgable, experienced and explains as he was doing along with my husband.. reasonable rates, depending , ( more than we expected this round ) , community based , This company is in the neighborly home services. I found through Bob Villa - Yes , I did ! Ryan is good to us, and we always ask for him. * Seems harder to find a honest good company that you can trust. I don't have to look any more now. I found it with Mr. Appliance . We highly recommend * Previous App guy different company said we needed a part , we paid and he never returned . Back in June 2023 Ryan said it was a faulty outlet. Son of a pickle ... * It was mentioned prior by Ryan to get the Affresh washing machine cleaner for once a month cleaning cycle. cleaning your machine and drain.
Easy to get an appointment- good communication overall. Technician was professional and friendly. Highly recommend!
Hi Emily, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!
Hi Eric, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!
Gilbert called prior to arriving for the appointment. Once here, he worked without delay to repair our Thermidor refrigerator. He was professional and completed the replacement of a malfunctioning light/drawer assembly. I I
Hi Jakk, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!
Total number of 5 star reviews :2187