4.9/5

123 Ratings

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Dolle Porter
Dolle Porter via Google

The technician, Brandon was friendly and communicated clearly what repairs needed completed. The parts were ordered and return visit to complete the job was quick! We were very pleased with all services.

Response from Owner

Thank you for sharing your positive experience with Brandon and our team. It's wonderful to hear that the communication was clear and the service of your Electrolux refrigerator exceeded your expectations. We work hard to earn your satisfaction!

Kimberly Harmer
Kimberly Harmer via Google

Our service technician Banks was fantastic, polite, friendly, knowledgeable, all the things you want and somebody coming to your home to fix something that you’re dependent on to function. The company has a whole was professional, and easy to work with.

Response from Owner

Thank you so much for sharing your experience and for highlighting Banks’ professionalism and expertise. It’s wonderful to know you found our service of your Frigidaire freezer to be friendly and knowledgeable throughout the whole process. Our goal is to make your appliance repair easy and we are happy to hear that we provided that for you!

Gary Trauter
Gary Trauter via Google

Response from Owner

Thank you, Gary, for taking the time to leave a five-star review. Your positive feedback for your Scotsman ice machine is truly appreciated and it’s wonderful to know you had a great experience with us.

Michelle Mott
Michelle Mott via Google

The gentlemen are courteous and worked efficiently. The dryer works great !

Response from Owner

Thank you for sharing your experience, Lorren. It's wonderful to hear that you found the team courteous and efficient, and that your Whirlpool dryer is working great. Your feedback is truly appreciated.

Jay Stringer
Jay Stringer via Google

From start to finish, excellent customer service & communication. Abeil the service tech answered all my questions and did a superior job.

Response from Owner

Thank you for the review and the high marks for Abiel and our customer service team! We are happy to have delivered top notch service for your Bertazzoni oven. We truly appreciate your recommendation!

Mable
Mable via Google

Service was great & prompt. Repairman was pleasant, respectful & explained everything. He got right to work & was finished in no time. I was very pleased with the repair.

Response from Owner

We appreciate the call to assist with your Maytag washing machine. We are happy to bring you professional and respectful service! Thank you for your review and recommendation!

Russ Collier
Russ Collier via Google

Excellent service, did what he said.

Response from Owner

We work hard to make sure we deliver on our promises and we are grateful for the opportunity to do just that for your GE Monogram refrigerator repair. We appreciate your review!

Kathy Long
Kathy Long via Google

Excellent and very thorough service from David! Highly recommend!

Response from Owner

We appreciate your review! We are so happy to hear that David provided you with top quality service for your LG washing machine repair and we are grateful for your recommendation. We look forward to providing professional appliance repairs to your neighbors in Granbury!

Katherine Kuntz
Katherine Kuntz via Google

I recently had the pleasure of overseeing technician David Riddle’s visit out to my dad & stepmom’s home for a repair of their ice machine. David was incredibly thorough with his assessment of the challenges their ice machine was experiencing. He walked me through all the tests he was doing, making sure I understood all the steps he was taking. Besides this, he was punctual, kind & just a pleasure to connect with as we spoke of bigger philosophical & life topics. Overall, an excellent service provided & would highly recommend!

Response from Owner

We are so happy to hear of your experience with Mr. Appliance and specifically with David. We are proud to have him representing us in Weatherford. Thank you for the call, and for allowing us to earn you trust!

Jay Wilson
Jay Wilson via Google

Fabulous service and super friendly/professional technicians. Five personnel also extremely friendly and very helpful. Will be using only them for any future appliance issues.

Response from Owner

We appreciate your review and are so pleased to have earned your recommendation and loyalty! Everyone on our team is dedicated to providing you with the service and professionalism you deserve from first call to completed repairs. Thank you again for your review!

Theresa Lapointe
Theresa Lapointe via Google

Very knowledgeable service! Got right to the root of the problem and had it resolved in no time.

Response from Owner

Thank you for your review! Our service professionals are experts in their field and we are happy to hear that your Fisher Paykel dishwasher was diagnosed and corrected in one quick visit. Thank you again for your recommendation!

Lisa Faulkner
Lisa Faulkner via Google

David was very professional and very knowledgeable. I appreciate the time he took to explain everything in detail that needed to be done. Everyone in the office was very professional and helpful as well. I would highly recommend Mr.Appliance.

Response from Owner

We are so pleased to have your awesome review and recommendation. We have a team that works hard to make sure your repair is completed with professionalism and attention. Thank you for the opportunity to assist with your Frigidaire freezer!

Cindy Carlton
Cindy Carlton via Google

Banks was a great. I really appreciated him and his hard work in getting my dishwasher up and running!

Response from Owner

We appreciate your review! We are always working to make sure your repair experience is quick and professional and we are happy to hear that Banks delivered for your GE dishwasher repair!

Melissa Rice
Melissa Rice via Google

Office staff and repair man were all very friendly and efficient. They were able to order the parts and get my refrigerator back in service within a few days. I would definitely recommend them. Professional and courteous.

Response from Owner

We make it our priority to service your appliance in a quick and efficient way, from first call to finished repair. Thank you so much for your review and for allowing us to assist with your LG refrigerator.

Earnest Motteram
Earnest Motteram via Google

Full points! Quick response. Technition very careful and thorough

Response from Owner

We are dedicated to bringing you prompt, efficient, professional service and we are happy to have been able to assist with your KitchenAid refrigerator. Thank you for your review!

Brian Humble
Brian Humble via Google

Response from Owner

Thank you for your review! We will continue to work with you on your GE refrigerator repair and look forward to getting your service completed!

Paul Orth
Paul Orth via Google

The technician that arrived this morning was absolutely awesome. Mr Mwamba, was quiet spoken, professional and all business. He came in and went straight to work. Mr Mwamba, evaluated our problem, finding that the freezer we were concerned about was in proper working order. Through his check he determined the problem was with the plug not the equipment. He recommended a viable solution, completed his paperwork and departed. Total time, just 22 minutes start to finish. If you train all your people this way, I know, I will contact you again the future for any similar reasons. Many thanks to Mr Mwamba and your company.

Response from Owner

As our newest technician, we too are so pleased with Banks' professionalism and dedication to our customers. His service is outstanding and we are pleased that he provided you with a viable option for your Frigidaire freezer. We thank you for your review and your loyalty to Mr. Appliance!

Sandra McKibben
Sandra McKibben via Google

Great customer service from beginning to end. Very prompt. Thank you!

Response from Owner

Thank you so much for your review! We appreciate your call to Mr. Appliance for your Wolf oven and are pleased to have provided top notch service for you. Thank you again for your review and your recommendation!

Leann Hill
Leann Hill via Google

This was probably the best service I ever got. I believe her name is Megan that answered the phone sweet as can be. Joseph our technician or I guess that’s what you would call him was amazing so friendly so courteous so thorough. I will be using them again always.

Response from Owner

We are so thankful for your review! We appreciate your recommendation and look forward to bringing the same excellent service to your friends and neighbors. Your Samsung refrigerator repair is important to us and we work hard to provide you with above and beyond service from first call to repaired appliance. We are so happy to hear that we exceeded your expectation and provided you with your best service encounter ever!

Douglas Greif
Douglas Greif via Google

Response from Owner

Thank you for your review! We are glad to have assisted with your Samsung dishwasher. We appreciate your business!

Total number of 5 star reviews :117

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