4.7/5

227 Ratings

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Kaley Robinson
Kaley Robinson via Google

We have been trying to get our refrigerator fixed through Frigidaire warranty for 4 months and the people they sent even broke the it further. Finally called Mr. Appliance and paid to have it fixed because we couldn’t handle the back and forth with Frigidaire and the people they were sending out. Mr. Appliance got us in the same day we called and were outstanding to work with. Devon from Mr. Appliance was amazing in diagnosing the problem instantly and fixing it the same day. Definitely recommend!

Scott Murphy
Scott Murphy via Google

Great customer service. Honest, very prompt, on time and personable. Will definitely use again.

Response from Owner

Thanks for using Mr. Appliance to service your GE Cafe cooktop, we appreciate the 5 star rating on our service and the recommendation.

Mary Hanchar
Mary Hanchar via Google

The service tech, Devon called and let me know where I was on his schedule. He got o the job right away showed me what was wrong. He was friendly and professional and would recommend him and Mr Appliance.

Response from Owner

Thank you for sharing your positive experience with Devon and our team. It's wonderful to hear that you appreciated the clear communication, professionalism, and friendly service. Your recommendation means a lot and motivates us to continue providing great service. It was a pleasure to repair your Frigidaire refrigerator, and we hope you have a fantastic day!

Carl Phillips
Carl Phillips via Google

Devon came in on a Tuesday, diagnosed the issue, ordered the part and had me back up and running on Thursday!! What can I say, this dude manhandled that washer like no tomorrow and got it fixed where it would have taken two people much longer!! Thank you Devon.

Response from Owner

Thanks so much for taking the time to share this short but sweet feedback, Carl! We're happy to hear that you had a great experience with us repairing your GE washer, and we hope you think of us again the next time you need an appliance serviced. Have a fantastic day!

Elizabeth Bruno
Elizabeth Bruno via Google

Had a problem with the light on the water and ice dispenser. It would turn on and off at random times, it beeped every time the light would turn on and off, which drove my dog crazy. They came and figured out the problem. Joe was quick and efficient. Problem solved

Response from Owner

Thank you for your five-star review, Elizabeth. Our team at Mr. Appliance of Wesley Chapel always strives for the highest standards, and we're delighted that we were able to help out with your GE refrigerator. Until next time, take care.

Retlaw Raahsiew
Retlaw Raahsiew via Google

Catrise was a great representive for your company, she had a service tech (Devon) here quickly, she even laughted at my silly jokes. Devon was here a short time and it was a pleasure having and Talking with him and his expertise. He knew exactly what was wrong and knew how to fix it. I will recomend your service to other people.

Response from Owner

We're so glad to know that everything ran smoothly with the help of the Mr. Appliance of Wesley Chapel team and that Ca'trice made your experience even better! Thank you for your positive review, and we wish you all the best. Have a beautiful day!

Ardith Tennant
Ardith Tennant via Google

Prompt scheduling; efficient, professional, thorough and friendly service from beginning to end; technician diagnosed and repaired my dryer quickly and cleaned it like new. Rich was terrific! Highly recommend this company.

Response from Owner

Thank you for taking the time to share your positive experience with our team! We're thrilled to hear that you found our service prompt, efficient, and professional. It's wonderful to know that Rich provided thorough and friendly service while quickly diagnosing and repairing your Samsung dryer. We truly appreciate your recommendation and are delighted that you were satisfied with our work.

Jayne Boeck
Jayne Boeck via Google

Great service. On time. Explained well. Devon. Was respectful and knowledgeable. Super response from my phone call to repair.

Response from Owner

We're glad to hear that you were very satisfied with our services to your Badger garbage disposal. Thank you for working with us at Mr. Appliance of Wesley Chapel, and we hope you have a great day!

Dennis McGuire
Dennis McGuire via Google

Samsung dryer not working, came and quickly fixed the problem and was done.

Response from Owner

Thank you, Dennis, for sharing your experience with us. We're delighted to hear that our team was able to quickly address and fix the issue with your Samsung dryer. Your satisfaction is important to us, and we appreciate your feedback. We hope you have a fantastic day!

Sawsan Eid Morcus
Sawsan Eid Morcus via Google

Response from Owner

Thank you for your five-star review, Sawsan. Our team at Mr. Appliance of Wesley Chapel always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Tori Baker
Tori Baker via Google

Devon repaired my GE advantium oven! He was polite professional and timely! Highly recommend Mr Appliance!

Response from Owner

Thank you so much for taking the time to get in touch! We're so happy to hear that you were pleased with the service on your GE Advantium oven. All the very best to yourself and your family.

Paul Volino
Paul Volino via Google

I’ve had Devon come to fix a couple appliances over the past couple of years and he always delivers exceptional service and provides great advice. I highly recommend reaching out to Mr. Appliance and requesting Devon for all your appliance repair needs.

Response from Owner

Thank you for taking the time to share your detailed feedback! We're thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance of Wesley Chapel and what we offer. Thank you for being a loyal customer and allowing us to continuously service your appliances. We hope you have a great day!

Paula Rego
Paula Rego via Google

I recently used Mr Appliance to repair my front loader washer because of a previous experience with them repairing my refrigerator! They are reliable, on time, and have fixed the problem the first time ! Will use again

Response from Owner

We're grateful to know that your experiences with us were amazing ones! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mr. Appliance of Wesley Chapel.

VICKI MEYER
VICKI MEYER via Google

Notified of arrival time, efficient and knowledgeable repairman

Response from Owner

Thank you, Vicki, for sharing your positive experience with us. We're delighted to hear that you found our repairman to be both efficient and knowledgeable. Your feedback is invaluable and encourages our team to continue delivering excellent service.

jeanette fabbricatore
jeanette fabbricatore via Google

Mr Appliance is an awesome great company I would recommend them to everyone. My repairman Richard was so great he was friendly and very knowledgeable. They gave me an appointment so fast and he solved my problem . Another company I had 3 times could not do the job right.

The Rob Smith
The Rob Smith via Google

Jerry Minchin
Jerry Minchin via Google

The appointment scheduling was easy and quick. The repairman quickly diagnosed the problem with our ice maker and had the parts ordered and installed quickly. I would highly recommend their service.

Willie WilliamsCA
Willie WilliamsCA via Google

Great job

Jeff Burton
Jeff Burton via Google

Devon is the best! Because the freezer in our rental totally iced over, it took 2 trips to manually remove the ice & complete the repair. He worked around our schedule which was very much appreciated!

Terry Mathews
Terry Mathews via Google

Little expensive and it took him awhile to get the part but that wasn't their fault other than that great service

Response from Owner

Terry, thank you for your honest feedback! We appreciate you understanding that the delay in getting the part was out of our control. We're glad to hear you were happy with the service overall. We'll definitely take your comments into account as we continue to improve. Thanks again for choosing us!

Total number of 5 star reviews :204

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