4.5/5

97 Ratings

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Joey Libunao
Joey Libunao via Google

Punctual and Thorough

Response from Owner

Thank you for your positive feedback, Joey! We're delighted to hear that you found our service punctual and thorough. Your satisfaction is our priority, and we appreciate your support!

Kathleen Huneycutt
Kathleen Huneycutt via Google

I had a new Bertazonni refrigerator installed and it would turn on for a while but not stay on. It was a difficult prob to diagnose but the technician at Mr. Appliance was very persistent. He called the manufacturer several time and finally was able to ascertain that they never sent an “installation kit” which includes magnets! Who knew I needed magnets to keep my refrigerator running?!?! Mr Appliance did! That’s who. They guy was super smart and super helpful! And on time! Yay, Mr. Appliance.

Response from Owner

Thank you for sharing your experience, Kathleen! We're thrilled to hear that our technician was able to diagnose the issue and provide a solution. Your appreciation for our team's persistence and expertise means a lot to us. We're here to help anytime you need assistance with your appliances!

Nurudin Idris
Nurudin Idris via Google

Tech spoke to me over the phone and guided me to the right repair men due to being an electrical issue with our appliance would recommend this honest company to anyone !

Response from Owner

Thank you for your wonderful review, Nurudin! We're glad to hear that our technician could assist you effectively. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Deep Buch
Deep Buch via Google

Fast response, very knowledgeable, have used them multiple times.

Response from Owner

Thank you for your kind words, Deep! We're glad to hear that you appreciate our fast response and knowledgeable service. We look forward to assisting you again in the future!

Chante Lewis
Chante Lewis via Google

Service was great and the speed of service was great

Chante Lewis
Chante Lewis via Google

Service was great and the speed of service was great

Response from Owner

Thank you for your positive feedback, Chante! We're thrilled to hear that you were satisfied with our service and speed. Your support means a lot to us!

Jackie Cherry
Jackie Cherry via Google

Response from Owner

Thank you for your 5-star rating, Jackie! We appreciate your support and look forward to serving you again in the future.

Maritess Leyson
Maritess Leyson via Google

Tech came to my house, answered my questions, performed the repair, very curtious & respectful. Had to come several times to resolve the issue. Requested the same tech to come since he had history with the issue & my request was always fulfilled.

Response from Owner

Thank you for your excellent review, MariTess! We're thrilled to hear that our technician provided courteous and respectful service while resolving your issue. Your satisfaction is our priority, and we appreciate your trust in us for your repairs. We look forward to assisting you again in the future!

Bonnie Cameron
Bonnie Cameron via Google

1/14/25 Technician Kolin was TEE!!! TIMELY, EFFICIENT AND EFFECTIVE! PLEASE share my comments with Kolin's immediate Supervisor & Senior Management. Thank You, Bonnie Cameron

Response from Owner

Thank you for your fantastic review, Bonnie! We're thrilled to hear about your positive experience with Kolin. Your feedback will be shared with his supervisor and senior management. We appreciate your recognition of timely, efficient, and effective service!

Cherise Miskell
Cherise Miskell via Google

He was very helpful.

Response from Owner

Thank you for your positive feedback, Cherise! We're glad to hear that you found our service helpful. Your satisfaction is our priority!

Bert Allen
Bert Allen via Google

Response from Owner

Thank you for the 5-star rating, Bert! We appreciate your support and look forward to serving you again.

Marggaret Corwin
Marggaret Corwin via Google

Response from Owner

Thank you for the 5-star rating, Peg! We appreciate your support and are glad to know you had a positive experience.

Diana Martin
Diana Martin via Google

Kevin was on time and a knowledgeable technician and took ownership , identified the problem, I was satisfied with his findings. Confident in his decision. Good Job!!

Response from Owner

Thank you for your wonderful review, Diana! We're thrilled to hear that Kevin provided you with timely and knowledgeable service. Your satisfaction is our priority, and we appreciate your feedback.

Rogelio Villa
Rogelio Villa via Google

Excellent service and very thorough. I give props to the service personnel that came out to fix my heater system issues. Very friendly and proffesional service. True came out and did not leave until he made sure that my system was up and running. I recommend their service because you know no matter what they will get the job done. Thank you so much for your proffesionalism and courteous service

Response from Owner

Thank you for your wonderful review, Rogelio! We are thrilled to hear that you received excellent and thorough service from our team. Your recommendation means a lot to us, and we appreciate your recognition of True's professionalism. We're always here to ensure your systems are up and running smoothly!

Joseph & Sandra Estka
Joseph & Sandra Estka via Google

Very friendly, got to the point on what was wrong with the dishwasher. Speedy and clean and friendly.

Response from Owner

Thank you for your wonderful feedback, Sandra! We're thrilled to hear that you had a positive experience with our service. We strive to be efficient and friendly, and your satisfaction means a lot to us!

James & Ewa Gruft
James & Ewa Gruft via Google

Response from Owner

Thank you for your 5-star rating, Ewa! We appreciate your support and look forward to serving you again.

May Harvey
May Harvey via Google

Kevin was pleasant and efficient

Response from Owner

Thank you for your wonderful feedback, May! We're glad to hear that Kevin provided you with pleasant and efficient service. Your satisfaction is our priority!

Arshad Osmani
Arshad Osmani via Google

Kevin was awesome.

Response from Owner

Thank you for your feedback, Arshad! We're thrilled to hear that Kevin made a positive impression. We appreciate your support!

Tiffany Lighthall
Tiffany Lighthall via Google

Very professional company. I was so pleased with the work that they had done in regards to my appliances. They lifted tons of worry off of my shoulders.

Response from Owner

Thank you for your kind words, Tiffany! We're thrilled to hear that you were pleased with our services and that we could alleviate your worries. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

V Z
V Z via Google

Kevin and his colleague were very professional, on time and resolved the issue (bad solenoid in the dryer so the water from the “steam function” kept spraying). They explained what was wrong, ordered the necessary part and came back to replace it. Thanks!

Response from Owner

Thank you for your kind words, V Z! We're delighted to hear about your positive experience with Kevin and our team. Providing professional and timely service is our priority, and we're glad we could resolve the issue for you. Your support is greatly appreciated!

Total number of 5 star reviews :80

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