Total number of 5 star reviews :80
Punctual and Thorough
Thank you for your positive feedback, Joey! We're delighted to hear that you found our service punctual and thorough. Your satisfaction is our priority, and we appreciate your support!
I had a new Bertazonni refrigerator installed and it would turn on for a while but not stay on. It was a difficult prob to diagnose but the technician at Mr. Appliance was very persistent. He called the manufacturer several time and finally was able to ascertain that they never sent an “installation kit” which includes magnets! Who knew I needed magnets to keep my refrigerator running?!?! Mr Appliance did! That’s who. They guy was super smart and super helpful! And on time! Yay, Mr. Appliance.
Thank you for sharing your experience, Kathleen! We're thrilled to hear that our technician was able to diagnose the issue and provide a solution. Your appreciation for our team's persistence and expertise means a lot to us. We're here to help anytime you need assistance with your appliances!
Tech spoke to me over the phone and guided me to the right repair men due to being an electrical issue with our appliance would recommend this honest company to anyone !
Thank you for your wonderful review, Nurudin! We're glad to hear that our technician could assist you effectively. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Fast response, very knowledgeable, have used them multiple times.
Thank you for your kind words, Deep! We're glad to hear that you appreciate our fast response and knowledgeable service. We look forward to assisting you again in the future!
Service was great and the speed of service was great
Service was great and the speed of service was great
Thank you for your positive feedback, Chante! We're thrilled to hear that you were satisfied with our service and speed. Your support means a lot to us!
Thank you for your 5-star rating, Jackie! We appreciate your support and look forward to serving you again in the future.
Tech came to my house, answered my questions, performed the repair, very curtious & respectful. Had to come several times to resolve the issue. Requested the same tech to come since he had history with the issue & my request was always fulfilled.
Thank you for your excellent review, MariTess! We're thrilled to hear that our technician provided courteous and respectful service while resolving your issue. Your satisfaction is our priority, and we appreciate your trust in us for your repairs. We look forward to assisting you again in the future!
1/14/25 Technician Kolin was TEE!!! TIMELY, EFFICIENT AND EFFECTIVE! PLEASE share my comments with Kolin's immediate Supervisor & Senior Management. Thank You, Bonnie Cameron
Thank you for your fantastic review, Bonnie! We're thrilled to hear about your positive experience with Kolin. Your feedback will be shared with his supervisor and senior management. We appreciate your recognition of timely, efficient, and effective service!
He was very helpful.
Thank you for your positive feedback, Cherise! We're glad to hear that you found our service helpful. Your satisfaction is our priority!
Thank you for the 5-star rating, Bert! We appreciate your support and look forward to serving you again.
Thank you for the 5-star rating, Peg! We appreciate your support and are glad to know you had a positive experience.
Kevin was on time and a knowledgeable technician and took ownership , identified the problem, I was satisfied with his findings. Confident in his decision. Good Job!!
Thank you for your wonderful review, Diana! We're thrilled to hear that Kevin provided you with timely and knowledgeable service. Your satisfaction is our priority, and we appreciate your feedback.
Excellent service and very thorough. I give props to the service personnel that came out to fix my heater system issues. Very friendly and proffesional service. True came out and did not leave until he made sure that my system was up and running. I recommend their service because you know no matter what they will get the job done. Thank you so much for your proffesionalism and courteous service
Thank you for your wonderful review, Rogelio! We are thrilled to hear that you received excellent and thorough service from our team. Your recommendation means a lot to us, and we appreciate your recognition of True's professionalism. We're always here to ensure your systems are up and running smoothly!
Very friendly, got to the point on what was wrong with the dishwasher. Speedy and clean and friendly.
Thank you for your wonderful feedback, Sandra! We're thrilled to hear that you had a positive experience with our service. We strive to be efficient and friendly, and your satisfaction means a lot to us!
Thank you for your 5-star rating, Ewa! We appreciate your support and look forward to serving you again.
Kevin was pleasant and efficient
Thank you for your wonderful feedback, May! We're glad to hear that Kevin provided you with pleasant and efficient service. Your satisfaction is our priority!
Kevin was awesome.
Thank you for your feedback, Arshad! We're thrilled to hear that Kevin made a positive impression. We appreciate your support!
Very professional company. I was so pleased with the work that they had done in regards to my appliances. They lifted tons of worry off of my shoulders.
Thank you for your kind words, Tiffany! We're thrilled to hear that you were pleased with our services and that we could alleviate your worries. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
Kevin and his colleague were very professional, on time and resolved the issue (bad solenoid in the dryer so the water from the “steam function” kept spraying). They explained what was wrong, ordered the necessary part and came back to replace it. Thanks!
Thank you for your kind words, V Z! We're delighted to hear about your positive experience with Kevin and our team. Providing professional and timely service is our priority, and we're glad we could resolve the issue for you. Your support is greatly appreciated!
Total number of 5 star reviews :80