What People Are Saying About Mr. Appliance of West Phoenix

My husband and I agreed that we have never had a more intelligent, caring, knowledgeable appliance person in our home! He provided information that went beyond the realm of the call, and he spent time giving us such excellent suggestions and advice! WE recommend him to EVERYONE in his area! By the way, when you call for an appointment, that is also remarkable as the most pleasant lady, Janie, takes perfect care of your questions! What a great experience today!

Great knowledge

Chase came and fixed our dryer with parts he had, no waiting. Great job.

This is the only appliance repair company you need to call! Another company had come out and told us our washing machine motor was shot and had to be replaced, but after a series of confused messaging and lack of communication on their part, I decided to talk to a few other companies, which is how I found Chase from Mr Appliance. He was very helpful and responsive discussing our situation even before I asked him to come out. Chase was SUPER knowledgeable, super helpful and super friendly! Turns out (as he had expected) that is was just a sensor, not the motor itself. He fixed the washing machine and saved us about $200 in the process. Thank you, Chase! I can't recommend him enough!

Excellent service, quick response. Will recommend this company to all my friends

Awesome 😎 work. Chase was very knowledgeable, personable and professional. He knew exactly how to fix the problem! So I highly recommend him. Don’t call anyone else!!

Chase was very polite explained everything to me with a clear understanding of the cost. Thank you

Chase was on time and fixed our issue quickly. We have used Mr Appliance several times over the years. Would trust them with any of our appliance issues.

On time, considerate, informative, and willing to answer all of my questions. Will definitely use again.

Chase is always on time and completely explains everything in terms I can understand

Very Impressed. Our call was answered, even though it was late in the day. We were put on the schedule in less than 36 hours. We were very impressed with the day prior notification of our service window by both text message and email and our notice by text message and email that our technician was on the way. Extremely impressed with our service technician Chase. He was very professional and personable, as well as Very knowledgeable. Our repair was successful to our dryer, and it should be noted that we previously had him repair our oven, with the same skill and professionalism as today. Very highly recommended and will use again

Great service and fixed my dryer issue in short time. Explained everything and beyond on how to prevent future problems. Highly recommend.

Chase from Mr. Appliance did an incredible job tracking down the problem with our Speed Queen washer. He persevered to isolate the issue having to do with a circuit board. The circuit board was on back order from Speed Queen so Chase just fixed it himself. And it worked ! No one takes the time to fix anything any more. They just order a new one. You don’t find real technicians with Chases’ skill these days. Thanks Chase and the staff at Mr. Appliance. Everyone performed perfectly. We knew when the technician was going to arrive and he did, right on time. Seems like a small thing but it’s the small things that matter. Thanks again Chase. John Entreken

Always great customer service! Very knowledgeable. Thank you!

Chase from Mr Appliance came this morning as scheduled. He confirmed as I thought that my compressor went out on my refrigerator. He explained what he had to do and order the part. He conveyed to me the price to repair my 5 year old refrigerator. I decided to repair. His service rate and repair rate was very reasonable as I had searched the cost of repairing as well called another local repair company and they gave me a cost of almost $300 more than Chase’s cost. Chase came as promised after receiving new compressor and installed it within an hour and informing me of how the LG will turn itself on and begin cooling again. It went just as he stated. am Very pleased and happy with his professionalism and quality service. This is the 2nd time I have used his services and I am very pleased.