What People Are Saying About Mr. Appliance of Wilmington NC

Service guy Ryan was polite and knowledgeable

I was highly pleased with the service I received from Nigel. He was very hard working and tried his best to fix my outdated stove. He was a good communicator and offered helpful guidance regarding every step. I highly recommend him.

True beverage cooler had to go to shop for repairs so 3 trips were required. Cooler back and working great

I’m a customer of American Home Shield Home warranty- had issues with my Samsung drier and sent in a claim. (AHS) dispatched Mr Appliance. Some times with a home warranty it’s hit or miss as far as quality of the company and the employee. MR Appliance sent Eric- communication and timeliness was excellent. Eric was very professional and thorough- he spent a lot of time trouble shooting, cleaning, and replacing the rollers. He took a drier that sounded like a Russian tank and made it back into a stealth one. Outstanding employee.

Will was very knowledgeable. He protected the floor. Worked quickly and efficiently.

I had a wonderful experience with Mr. Appliance. Brennan serviced my refrigerator, and he was incredibly helpful and kind. I also had a great experience with Kim over the phone. I would highly recommend this company for your appliance repair needs. They made a crappy situation much less stressful. Thank you guys!!

Ryan Leath took care of repairing our clothes washer. His manner was professional and friendly and it was obvious that he cared about restoring our washer to full service. We will ask for him to service any future problems we have. He is an excellent representative of Mr. Appliance. John Littlejohn

Sherman! Cannot say enough how amazing he was. I think he has restored faith in humanity. I highly recommend! Ask for Sherman and you won’t be disappointed! True professional!

Nigel was professional and personable. Excellent service

Brennan is knowledgeable, professional and courteous!

Great service, repairs done quickly. Nigel was extremely conscientious and methodical and fixed both of our appliances first time. He went the extra mile w our dryer, removing all the lint buildup and blowing out the vent. Will definitely use Mr. Appliance again, highly recommend

Technician was patient and timely.

Brennan was our repairman and I couldn’t have been more pleased. He did a great job diagnosing and fixing our Dacor cooktop/oven. He was also very friendly and respectful.

Mr. Appliance is very accommodating, excellent customer service from Kim on the phone, to the service technician who had my oven working within an hour of getting to my home, I highly recommend them.

The pre-arrival communications were excellent. Appointment window was only a few hours (no waiting around all day like some companies) and the tech arrived at the beginning of the slot time given. Repairs were made quickly and successfully. Tech was professional and very courteous . I’ll use their services again for certain!

The technician was very prompt, professional in his approach to the work, very personable. We would work with him again.